Russell and Ayer were extremely helpful. So was the manager Amanda! Very polite all the way around!

Went in here for some items for my Christmas Shoebox for church. Was ok. I got what I needed to fill them.

Found everything we needed and the staff was excellent

Nice selection of items. Furniture is nice too, but may not always have in stock. Staff was friendly enough to call other stores and found us what we needed.

Didnt have any mattresses in stock except the cheap ones that werent worth buying unless you have no preference or care about your back

I love going to big lots you never know what random stuff youll find.

Its big lots idk what else to say

THEY HAVE REALLY NICE STORE. BUT I COULDNT FIND WHAT I NEEDED.I WAS IN A HURRY. IT COULD OF BEEN ME.

Store is ok, very disappointing when it comes to furniture, new leather couch and love seat with power recline, one seT has a bent bracket on the reclining seat bracket, had it for a week, made by broughill, pthe store wont call me back and give me the runn around, every time I talk to them, dont buy there furniture. Now this is the store in Hermitage pa, others may be different.

Went to buy loveseat and couch said it would be 1to3 months to get it Went back several times they would say I’m next in line but that was nothing but lies Went in three months after first visit the guy said we are now out and gave me my money back All that time they could have called me i would have got some somewhere else will never shop there in my life again and will tell everyone I know what they did

Merchandise is better quality than before and prices are affordable!

Its a pretty good store for a few things, but they dont quite enough for each department. I cant do all of my shopping there. There are a lot of nice employees there, but some of the employees have mood swings. The one lady had a fit because I wasnt standing behind the silly line. They are rude when it comes to their covid BS guidelines. It hasnt made me stop going there though.

It was good got some pretty good deals this time.

Didnt have what I wanted.

Best place to get quality odds and ends. Way better than it was in the 90s. I get all my home goods here, like towels and outdoor furniture etc. Would highly recommend. P.S. I cant wait for Olliess to open next door. Kinda miss K-Mart though. Oh well, I guess thats progress.

Big lots used to have more seasonal items than furniture. Now the first thing you see upon entering is the furniture. It is still a good store.

Disappoining. The store(s) are now carrying bigger ticket items and selections of products now seem to be shrinking. Good employees.

Staff is nice .

Its a really nice store and the staff is very friendly when your there if u ever need help with any thing the drop what there doing and help you find it

Its a Big Lots. If youve been to one, youve been to them all.

Clean store . good service!

Had everything we wanted and needed

I have always LOVED Big - Lots! The new one is bigger and better!!

Found some good deals-pump hand soaps for a $1.00 & wonderful air fresheners for $3.00 !

Friendly people and clean store. Sometimes you can find a good deal, but some items are more expensive than places like Walmart.

One of the most reasonable establishments to buy furniture. Especially during friends and family specials.

I love shopping big lots all the time

Selection bad. Empty shelves. Dont know if they dont have enough employees or if they are have problems getting stock

Ok.cashier nice

Not worth the time.

Was able to go online to set the sales price for the mattress and boxspring that i needed

I love this store. Helpful and polite staff. Clean. Great deals. Unique items that you cant find other places.

Not much to pick from shelf were a little empty.

Fairly new building, decent prices, good variety of products,

Big Lots is like Disneyland for ADHD. 🤘

Since they move into the new part of the plaza its cleaner and much better lighting. The only thing I wasnt to happy about was their tool selection. But other than that I will be going back more.

Removed alot of products that they use to sell. Its not the same since they moved next door.

Usual big lots, though they have actually moved to the old Kmart spot next door...

Very friendly and helpful staff. There furniture and mattresses are really good.

Its ok love the curtains but price is high. Since moved in the new building prices are high

Its nice but doesnt have as much as before.

I thought when it said an extra 20% off, I thought it was in addition to to 20% coupon on my email. It was very busy and only two registers open.

Great ! Lots of cool christmas decor !

I went up january 1 to get a new recliner. Both of the chairs they had were on layaway for other people so i could not get one or pay for one in full. I was told i had to leave at least a dollar balance or they would have to give me one of the ones they had. So they put one on lawaway for me. 3 weeks later it still was not ordered. February 4 i got a call to see if i still wanted it. I went up 2 days later and they had sold my chair to someone else. I went up the 8th waited a half hour to talk to someone but they kept hiding in the back. Finally cancelled it on the 16 and was told they had a few in and had just never called me. Worst time i ever had buying furniture. I had 1000 dollars cash and 2 credit cards. A month and a half later they still did not have the recliner. Everything else in the store is ok. If you need furniture i recommend anywhere else. I ended up ordering from a store in California and it came to my door 5 days later.

More of a furniture store than a place to get anything else. High priced seasonal products.

Very slow only two people working

Good selection and prices

Store is very clean, but the one female cashier talks way too much and causes the check out line to take longer than it should

Have everything and good prices

New store. Really nice so far.

Great new store

Great place to find what you need, for less

Good deals & masks & sales

Nice store clean great buys

Good place to shop

Same as any other BL

Clean neat

Always nice

Good stuff cheap

Didnt go there

Love it

Horrible customer service

My go to store

Disappointed with low inventory!

Love it

Awkward store set up.

Love the new look

Newly renovated

Cool

Friendly workers

Busy

After Christmas shopping

I like it because I find some things that other stores do not have and cheap 🥰