Decent price tobacco and glass. Vape devices and juice selection is great. Awesome customer service. Ask for Nico!

Go see Becca if you need anything smoke/vape related. She is the most knowledgeable and helpful. Huge selection of e-juices and glass pieces.

Turns out its easy to get banned from Smoke City!I went in with a face covering and was having some breathing issues and I asked one of the workers there if I could take off my covering due to my breathing issues (I have a legitimate doctors note for it as well) and when I did so the owner saw it on the cameras and called the store and told the associates to not sell me anything. I made a case that I was willing to wear the face covering and I had only taken it off because one of the store associates stated that I could take it off which he admitted to in front of the other staff member.They stated that if I had stated I had a note when I entered the store I would have been able to not wear the mask. I apologized for not doing so and stated that if its ok I will pull my covering back up and buy my items. They said no, come back tomorrow and you can buy it. I stated that I only took it off because I was told I could by a store associate and then I was banned.If you have a medical issue STATE THE ISSUE WHEN YOU GO IN so you dont end up like me.Edit: To add clarification I was buying CBD oil

Good selection friendly faces. My only issue is having to go back and exchange wrong items almost every time I shop there for vapeing coils.

I absolutely love shopping here! I’ve been a loyal customer for about 2 years now, and have never had a negative experience. Becca is one of the best! She usually already has my items ready to go for me, offers amazing customer service, and is just good at her job. There’s other smoke shops around town, but I prefer to shop at Smoke City!

I really like the customer service that I get when I come here. Also they have these excellent smelling candles that get rid of smoke odors and they burn for months and only cost $10! They have a good selection of products and good prices too!

Good stuff ok prices for ciggeret s and they are very friendly

Over priced. The kids working behind the counter are not good for business.

Super nice employees love going here and they are very helpful

Informative staff, always courteous and helpful.

Always helpful, knowledgeable and kind. Enjoy doing business with them. Will be a longtime customer!

Very friendly and helpful staff. Always happy with my experience at this and other Smoke City 4 Less locations. Repeat customers are well rewarded as well. Today I received a free bottle of ejuice. Customer service has always meant more to me than savings. Here you get both.

I was asked if I can be helped as soon as I went in the door. Very friendly will always be back.

Always have the accessories, or items I need. When they dont have something they will let you know if and when more are coming, or they make a request with the boss.Only thing I dont like is how often they change employees. Very seldom do they stay past 2 or 3 months..

Beautifull all around. Glass and help!

Taylor is so knowledgeable of her vape supplies at Smokecity4less, its so refreshing to see someone dedicated to learning and who has great customer service skills. She puts the customer first and Im definitely coming back. Great store and great atmosphere.

Very efficient employees, clean environment and more than enough to satisfy anyones needs. Id recommend this business over the others in the area.

Good prices & friendly staff who patiently help those with coupon issues.

This is going to save me $ and my health I hope!

Just wish they had someone that fixes vapes.

Haters always gonna hate on the pretty ones

Good people, for the most part know what theyre talking about😀

They have so many different capes and vape juices that I couldnt decide what to buy then I finally decided on Cookie King Chico Cream. It tastes absolutely amazing if u like chocolate

Best prices on cigarettes in town

Nice store very helpful always nice and there funny and good prices

Very lacking in customer service, if you don’t know what you want in their vast selection of e juices don’t bother going in. I gave them my flavor preference expecting some suggestions the guy grabs one and takes it right to register to ring up I ask what flavor it is and he shows me the side of the bottle where 3 fruit icons were shown I was able to make out kiwi and an orange and had to ask the him to specify (because speaking is so difficult??). At that point I was feeling like a burden and they just wanted me to leave. I purchased unsure if I would even like the flavor and lo and behold I did not. To top it off they didn’t even get the right coil I requested. I went back in and they apologized that I didn’t lie the flavor but offered nothing to do about it. They at the least gave me the right coil. Overall very unsatisfied with my experience, wish I had stayed home and ordered online.

The girls were helpful and polite

A great place to shop for vape and smoke accessories. They have a wide variety of vape mods and kits to choose from, as well as a plethora of E-Juices to choose.The service is always friendly and knowledgeable for any questions you may have!

Great prices on all their products.

Although I had a not so pleasant experience at the Richland store, I was so thrilled that the Hermiston store was still carrying flavored vape juice, none of the past mattered. That aside, the staff was very pleasant and helpful and will definitely return.

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Best store in hermiston. Everything you could ask for when it comes to smoking accessories and amazing employees that are super helpful and fun to be around

Great prices and good customer care.

Was really happy that they had what I was looking for

Great price for vapor liquids, very knowable staff!

I bought a vape cigarette in the 16 of April,Today it quite working so I took it back and they said the pin was bent or something, didYou drop it, I said twice, but no one said dont drop it there fragile, youd think for 60 bucks they would be a little better made. Not real happy.

Always good place to go for my smokes.

Ok

Friendly, fast and easy. Love it here. Best smoke shop in this area.

Excellent prices and friendly staff.

Very friendly staff and good prices

Really great customer service, Ive always been treated exceptionally well when I go here. They have a great selection to choose from, very knowledgeable staff, and competitive pricing! 10 stars if I could

I love this store always helpful and dont mind a good joke always clean and on it when you looking for specific items thanks guy and gals of smoke city

Prices a little high but if they dont got somethobg u need theyll order it in and call u when it arrives thats good customer service

Sold out of some of our faves but coming from Washington was glad to leave with vape flavors!!

Awesome place, awesome people!

Never really had any bad experiences here, the workers are mostly friendly, theres a few who arent so nice, but youll get that everywhere you go. Just wish the parking was a little better.

The clerks are friendly and most of them are very knowledgeable about the items they sell. Prices are in line with other stores in the area.

Overpriced on vape juice definitely other than that respect I like the place allright I reckon

Everyone working there is very helpful every time I go in.

Awesome little jam packed shop. Will definitely be a return customer!

Staff rehired hopefully better group then before the gentlemen who is working there know knows how to make buisness casual knows what your looking for and is always smiling he will be the reason I continue to go there

A very good place to get modes & juices, they r very willing to help & discuss the products, helping u to make a good choice.

They alright. Decent prices.

Great customer service with a wide selection

Love the gentlemen there who always take the time to help me and answer all my many (Im sure at times annoying) questions

Friendly..great prices ..easy. Going customer service...so my place to buy ! What i need ..so go ...and dont pay a ALOTT!!

Got my first box mod vape. The girl was super friendly and knowlageable. Ill keep my business there. 😁😁😁super happy customer😁😁😁

Very friendly and knowledgeable staff. Clean and well lit. Many options.

Great prices and great ppl there

Took my dad in tobget vapor to quit smoking the girl was supper helpful ☺

Love this place. The people are extremely friendly and helpful

Amazing Selection and great prices, good people

I go in get my tubes and I can get out before the big rush hits so I think that its great

Good customer service and there to help you

They are so helpful an just all around amazing customer service

Very clean store, staff friendly and helpful purchase quick and painless.

Great stuff and GREAT service, lots to see and pretty good prices! A must see if youre in Pendleton

Awesome customer service!

Great glass and great service love it

Smart/nice people, affordable pieces

Love this place the peeps are helpful and funny

For all your smoken needs

People who work there are hopeful and so nice.

Glenn and crew are great always stocked

Very helpful people!

If you live in the TriCities area of Washington State and dont have a way to go to the Oregon areas around you this is the best place to get cigarettes and other items for smoking or whatever at prices at least $1 to $2.50 cheaper than anywhere else in the TriCities located at Clearwater and Morain in Kennewick WA 99336

Always nice and helpful

Open floor good products fair prices great customer help

Great service and great price

Very good service 👍👍👍

Good folks, a little over priced, but good selection.

Great staff great prices

Cheap place to buy rolling tobacco

Good prices. Also they have NFL items, flags gloves, and more.

Love this place, always helpful, and always has the best stuff

Great place theyre just a little pricey for the products they sell

Fast service, best prices in town

Lots of choices a great prices

Love the people. Prices are fair

Great customer service everything to smoke

Aust stop for all your vaping or smoking needs

Hella cool 😎place and people except one ☝always rude Hispanic employee drives Cadillac

It is nice

Favorite place

Awesome customer service

Great selection and decent prices

Great selection and service

I go there all the time for my cigarettes

Fantastic selection