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City Auto Sales
80857 N, US-395, Hermiston, OR 97838, United States
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City Auto Sales
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va
Review №1

Luis from auto sales helped us get what we wanted today I would 100% recommend going there. Explain how the process went and responded to all of our questions that we had.

Mo
Review №2

Everyone is awesome there! From the time we arrived until we left they made us feel #1! Have great inventory and cars are well kept! Friendly and attentive. Definitely shop here!

Ap
Review №3

Luis and the folks at City Auto truly stepped up to save the day! Compassion, and integrity are two things rarely experienced in the typical car buying experience, but Luis acted with both. I’m combination with the company’s prompt and professional infrastructure, I left with a great vehicle, and smile on my face. I’ll be back.

Rr
Review №4

Going car shopping after moving to a new town wasn’t as stressful as I thought it would be thanks to these guys!! The staff was very helpful made me feel very comfortable answered all my questions over all had an amazing car buying experience here! I would definitely recommend them to all my family and friends thank you ❤️

Os
Review №5

Had a great experience and Luis was very helpful. Luis made sure to listen to what I wanted and there was clear communication.They were able to work with me on a trade and got me into a new vehicle that will fit my whole family.

Sa
Review №6

So glad I chose this place to get my first car. As soon as we started looking at cars they came out and started helping us. Luis is the one that helped me and he showed me everything about the car and talked to us through the process and the waiting. Even after getting the car they’ve been helpful. Whenever I have a question or a problem with it, I just have to call and they are all extremely nice and make sure everything is taken care of and fixed the same day.

Ad
Review №7

Bought a car here about a week ago, and I have to say my experience buying my car at this particular dealership was so smooth, Easy, and quick! Customer service was absolutely amazing. I highly recommend this dealership for anyone who wants to purchase a vehicle.

D
Review №8

Excellent staff, communication and service! I would highly recommend this dealership. I shopped for over a year to find just the right car and people to work with. I would come back.

Em
Review №9

Luis goes above & beyond with his clients, he’s very trustworthy & always motivated. He will do his absolute best to get you leaving in the car that you want. Luis is very passionate in what he does.

Ab
Review №10

Good deals, cheap prices, work with you. good customer service!

Ti
Review №11

Had a great buying experience. Was treated great with no pressure to buy. Luis was our guy and he was fantastic. Got a great deal on a great truck. Thank you very much Tim

Mi
Review №12

Super friendly, easy to work with, and absolutely zero pressure! Lolo was awesome for the financing end and Luis was excellent to work with on my sale! I feel like I made new friends going there and will go back!

Ca
Review №13

Nice place, friendly staff no smooth talking and actually got us what we want love the new pickup will definitely go back. Sales man Luis very easy to work with

Da
Review №14

I have always been cautious when buying any car. Especially from a used car lot. This was not the case at City Auto. From the moment I first talked with Miguel, to the moment he handed me the keys, I felt like part of the Family. I will definitely be using them for my car needs in the future and and recommend them to anyone looking for a vehicle. Thank you City Auto. You are the best.

Ka
Review №15

Friendly sales staff. They did their best to give us a great deal and get us into a vehicle we wanted. Didnt work out but not their fault. The helped us figure out what our best plan of action would be even though we werent able to trade in our rig at this time.. so eventually when we get everything straitened out we would definitely come back to do business.

Al
Review №16

I have had the best experience here at this dealership. I have had no issues with my car since I purchased it ! For sure will recommend this dealership to friends and family😊

Ha
Review №17

Highly recommend City Auto Sales. Luis helped us over the phone buy our pickup. We live 3 hours away and he texted us more photos, and answered all of our questions. When we got there all the staff was super friendly. We will be using them again in the future. Thanks again Luis!

Ja
Review №18

I live in New Mexico and had been looking for a new car for our family for quite some time. My wife found one she really liked online from City Auto Sales all the way in Hermiston, OR. They worked with us online and even picked me up from the airport when I flew in to get the car. They had everything ready to go when I arrived and made the purchase process seamless. Im grateful for all their efforts in making a car purchase from out of state easy. They went above and beyond in helping us in this process. I can highly recommend them to anyone looking for a new car.

Is
Review №19

Jorden was awesome! All the guys were friendly and informative. Made the purchase process easy and fast. They had a good choice of trucks to choose from.

Em
Review №20

If I could give one star I would. I recently spoke with Natalie? Nathaly? Anyways she was extremely rude and dismissive and when I confronted her about it she pretended like she didnt even remember talking to me. They may have some fair deals but its not worth the disrespect and unprofessional attitude you get. Shame on you. Just because you flirt shamelessly with the owner doesnt mean you can be rude to customers.

Ia
Review №21

We found a vehicle we were interested in. They sold it to us without any pressure or nonsense. Once they knew what we needed for payment terms they simply made it happen, and that couldnt have been a simple task with how specific I was. : )In addition, their new lot is quite nice. They put a lot of effort into creating a positive environment and maintaining a good reputation.

ja
Review №22

Highly recommend City Auto Sales. So far that’s my third vehicle and I never had any issues. They were very helpful and friendly and answered all the questions that I had.

Ke
Review №23

Working with Luis and the team was super easy, I told them my month price that I could afford and willing to pay and they got really close it! I would highly recommend this team and buy your truck from them!!!

ma
Review №24

Had an awesome experience dealing with Luis and the crew at city auto sales. They Were able to get me in a 2017 Dodge ram. They also got me the exact payments I wanted and the deal I was looking for. Would highly recommend them.

Ma
Review №25

I went in to look around & Luis made sure to find me a car that fitted all my needs, he’s very professional & has a lot of patience Thankyou!!

JY
Review №26

Great place to relax and get a car. Everyone was friendly and helpful. Luis was able to help a family of mine to purchase a vehicle fast and easy.

Jo
Review №27

I give them 5 stars... Had a little issue with my transmission after I had bought my truck, then it turned out to be a big issue, They told me no problem everything will be taken care of, put a brand new transmission in my 2013 3500 ram. They got me a rental vehicle until my truck was fixed. I would definitely buy from city auto sales in Hermiston again.. Great group of people.....

Ke
Review №28

They made it easy with no pressure and to my needs and the staff was very professional and kind.

De
Review №29

Great Service! I love them, I would definitely go back for car service!

Br
Review №30

I inquired about a truck online and spoke to April who was really great to work with and if I had only dealt with her I probably would of bought the truck and gave a better review however after being forced to work with Natalie I will never do buisness with this company. She has been the most unprofessional person I have ever dealt with. It was so hard to read any emails due to the fact that she doesnt know how to spell. I would have to call and get clarification just to understand what she was saying. She would become very rude telling me to refer back to her email which I couldnt understand due to the aboved mentioned issue. I asked to work with April only but she refused. I ended up buying a truck from Tom Denchel Ford and couldnt be happier.

El
Review №31

I purchas Ed a truck from Michael and it was an easy experience! Recommend them

Li
Review №32

Luis was very friendly and professional when I went to look for a 3rd row SUV to fit my large family. He listened to my needs and wants which helped me find the perfect Yukon! I am so happy with my vehicle and experience at the dealership. Great customer service!

Di
Review №33

Very unprofessional.Got a call from one salesperson named April very kind. Got a call not even an hour later from another lady didn’t catch her name. Sounded like they were trying to scam me and ask me for my personal information. You would think for a company they would communicate with one another.

ma
Review №34

The buying experience here was freaking awesome really quick and easy to work with! Luis is awesome he’ll help you out and be the first to greet you always!

Ca
Review №35

Amazing service with Saramah and Lolo. Very friendly and knowledgeable with fair prices and no gimmicks!

Fr
Review №36

Great customer service! Went in not knowing much about buying a car and nathaly helped me find a car that I love at a really great deal! Would highly likely recommend to anyone looking to buy a nice reliable car!👍🏽

C
Review №37

Luis made the whole buying experience a real pleasure. He went out of his way to make sure EVERYTHING was done right. His customer service did not end when I drove off the lot. He made himself available to take care of a small issue and went out of his way to make sure I was satisfied. You dont find that kind of dedicated service like that very often. I would definitely go back.

Lo
Review №38

Great customer service, allowed me to test multiple different vehicles, and I was able to find and finance one I liked.

Ra
Review №39

Currently living in Minnesota and City Auto Sales shipped my car and it was in perfect condition.Their prices are unbelievable cheap.

Cr
Review №40

Made an appointment to test drive and buy a 3/4ton GMC diesel truck for Sunday on Friday. Spent time on Saturday calling my bank and making sure that my funds were available, did an online financing through them, They had a question that I did not see until Saturday afternoon and instead of replying online I thought that it would be easier to just call them and go through it over the phone. When I had called they had sold the truck that morning without telling me that it was sold. I would of made a 3-4 hour drive for nothing. The attitude I received was less than spectacular. Not a fan.

Th
Review №41

Great people to work with, Luis and Alex were very accommodating.I would recommend them anytime!Very clean cars!

Ed
Review №42

I just buy a BMW X5 😍😍😍Finance and all the process was so easy and sales people were so friendly and knowledgeable I highly recommend city auto. Sales they have a lot variety of cars suv and trucks. Couldn’t be more happy than what I’m now.Thanks city auto sales 👍👍👍👍file:///var/mobile/Library/SMS/Attachments/0d/13/B79BDA13-A7F2-4C5D-BCC5-5AE842A5209A/IMG_1072.HEIC

Mo
Review №43

Nathaly was super great to work with and made the process smooth and easy. I was honestly super nervous due to it being my first car purchase and having bad experiences in other dealerships due to some lack of patience, she helped me narrow down my choices and I was able to find the perfect car for me and my family. 100% recommend that people work with her, they wont regret it at all!

Te
Review №44

Nathaly helped me pick out a great car at an amazing deal! She was so sweet and generous. I would 100% go back here again for another car.

Er
Review №45

I was in to purchase a car for my son and I received great service from the sales team at City Auto Sales. Jordan AKA (WOODY) Alex and Abe were awesome. One of the biggest things I liked was that they were straight up with no B/S. Thanks Guys!!!! My son loved his new car!!

Iv
Review №46

Nataly was great to work with and provided me with great costumer service. Everything you would expect from a good salesman, she is the one to look for. Always had an answer for every question and made the buying experience very smooth.

sh
Review №47

We had a very good experience dealing with City Auto Sales. Our salesman was Jordan and he went above and beyond to make us happy with our purchase as did everyone... Thank you to City Auto 👍

Gu
Review №48

I have never purchased a vehicle for a small dealership before and it willprobably be the last time. Jordan the salesman was good but the rest of the experience was horrible and that starts from the yahoos in the management positions. they sold me a truck that needed brakes and the detail job was very poor. They lack professionalism. Paper work process was very poor.Be aware.

Gi
Review №49

Luis was great to work with. Highly recommend this lot, it was an easy process.

Na
Review №50

Had a very great experience at City Auto Sales. Hector did a great job handling my situation! Thanx to him I got my new car! I wouldn’t think twice to go back to him for a car purchase. Hector’s customer service is the best!

Ha
Review №51

These cars are in great condition and kept neatly! A plus are the workers, always with good intentions and doing the best for you. Thank you Nathaly for all you do! She helped me find a car.

Ma
Review №52

I decided to get a new car. I didnt know which one to go for but Nathaly came to my aid. I appreciate all of her help and great customer service! 👍

d
Review №53

Best place to buy a car 👍 I recommend

Va
Review №54

The team at City Auto Sales made me feel like family. I’ve never had such an amazing car buying experience! They answered all my questions throughout my visit and I love my new Altima!

Re
Review №55

I bought a Chevy impala from there recently and it’s been a great daily driver! Thank you nathaly for helping me find the perfect car for my needs!

Ja
Review №56

Everyone here is so nice and helpful,reasonably priced vehicles. We love our truck we got from there.

Gu
Review №57

Great customer service thank you so much Lolo and Miguel!! 💯👍

Jo
Review №58

Great experience! Alex and Lolo were very helpful and there was no pressure. Would buy from again.

Is
Review №59

Thank you, City Auto Sales. I had an awesome experience purchasing my 2014 Jeep Cherokee. Luis Valencia was such great help. He offered me so many great options. They were able to get me the exact payments I wanted. If you’re looking for a vehicle I highly recommend going to City Auto in Hermiston!

Lo
Review №60

Ive worked with City Auto Sales with two different vehicles now. Very professional from the moment I pulled on the lot. Honest pricing and great advice while vehicle shopping. They also gave me great values on both my trade ins. I will be back to do all my car/truck shopping needs. Thank you Din for your honesty and being so wonderful to work with!!

bi
Review №61

I got a great deal and tremendous service from City Auto Sales! Ask for Lolo, he will take care of you!

Ja
Review №62

The sales staff here are friendly & attentive. I felt very comfortable purchasing a vehicle from this establishment. No pressure. I definitely recommend them! Love my new car!

De
Review №63

Great customer service from all the staff but sale man Luis was the the best he really knows how to take care of you and meets the needs when looking for the right car. Thanks Luis!

BR
Review №64

Nathaly was very helpful she helped my dad get his work truck and very great customer service to willing to help you with any questions you have either in Spanish or English.

GD
Review №65

We had the pleasure of working with City Auto Sales on the 4th buying a truck. It was, hands down, the easiest, fastest, most pleasant car buying experience weve had in 30+ years! We worked with Jorden, who was awesome, but everyone there was helpful, friendly and made us feel right at home. There was no pressure to try to sell us something we didnt want (including vehicles and add-ons) and they were extremely accommodating. To close the deal, we dealt with Lolo (manager) who was also awesome. Everyone felt like family -- happy, supportive and working together. This is a business others should aspire to be like - focus on the win-win and you will find success. We will definitely be back the next time were in the market for a car/truck! Thanks, Jorden, Lolo & the rest of City Auto Sales for making this so easy and stress-free!

Ha
Review №66

Great experience! Not at all overwhelming! Friendly staff! Shoutout to my man Luis

Da
Review №67

We wanted to wait until we made our 1st payment to post a review to see how we felt after 30 day.. Well all I can say is the the wife ABSOLUTLEY still LOVES her Acura ILX. We HIGHLY reccmmend City Auto Sales from the get go. Owners, Management, (Lolo got financing handled quickly and got us better. Salesman (CHRIS) Very helpful, ask for him, He will take great care of you. Tell him I sent you.

Cu
Review №68

Quick and easy. Very friendly staff. Very nice vehicles. Surprised to say the least.

fr
Review №69

Very good customer service from a young lady named Nathaly! Great car for a great deal !

My
Review №70

Wonderful customer service! Jorden made buying a truck easy. Ask for Jorden

Dz
Review №71

Thanks to Din I got the car I was looking for and for an amazing price! Thank you! If you’re in need of a car, head over to City Auto Sales and ask for Din, he will help you out!

Sh
Review №72

City auto of Hermiston Thank you so much for the wonderful experience I had in buying my car. I would recommend city auto to anyone who would love to buy a car of your dreams. The GM Din made it simple for me to buy a car. He started almost a week ago and didnt quit until I got into the car of my dreams. Thank you so much.

Ma
Review №73

Costumer service was really friendly Nathalie helped me find a great first car for my price range definitely recommended

Ab
Review №74

I had previously bought a 2010 Jeep Wrangler with Luis Valencia great service great hospitality Great prices He is an amazing Salesman I recommend anyone that’s looking for car to come here Thank you Louise for your service

ad
Review №75

I got my firs car from here.Din really helped me out, they found a perfect car for me ( VW Jetta )and got me approved.Others tried to get me in a car i never wanted and some crazy interest rates due to me being a first time buyer.Thanks to the staff and everyone at City Auto i love my new car and i wanted to share my experience

Br
Review №76

What a great service by their awesome salesperson Nathaly she is awesome and hooked it up with a great deal/price if you need come on over and go with nathaly she’ll treat you right!

da
Review №77

I have personally purchased 2 vehicles from there, all around great cars and great customer service Nathaly helped me find a perfect car for my needs! Thank you!

Ca
Review №78

I had a great experience buying my first truck with Jordan here he knew every answer to every question I had and he wasnt pressuring me to just make a decision he was very patient and let me try out like four different trucks until the right one was found so thank you Jordan very much for all your work and effort

He
Review №79

Excellent customer service!My husband purchased a truck yesterday and he went back today and they got his payments lowered. City Auto Sales has revamped the way they do business and their quality of inventory. This is a great group of guys, they will go the extra mile for you. 5 stars City Auto Sales!

ka
Review №80

We drove from northern Nevada to hermiston to get a new vehicle that was a great price!Din was are sales guy and him and his team did a awesome job. They are honest and great to deal with!No sleazy sales guys here! I highly recommend them for your future vehicle!!

Ka
Review №81

Hands down the best dealership in hermiston! It was worth the drive for me to find the car of my dreams for my family!! Thanks again Din for making this possible!

Au
Review №82

I had a great experience getting a new vehicle; with down to earth, and honest people. Thank you for the welcoming environment, and timely service!

ja
Review №83

Had an awesome experience dealing with Luis and the crew at city auto sales. They Were able to get me in a new truck.

Al
Review №84

I had such a good experience working with Din looking over cars I was interested in. He took everything I said and helped me out in the most best way possible, matching my price points, models of cars I would love, etc. If you’re looking to buy a car this is your place to go, you won’t regret it!

Mo
Review №85

Best place to buy a car!!

Jo
Review №86

GREAT EXPERIENCE! I went in with a budget for each monthly payment they were able to keep me with in that budget! Had one small issue with the car, but I got in touch with them and they took responsibility and got it fixed as soon as I was available! My parents have bought not 1 car from these guys but 4, and with each one they were taken care of! All in all if your looking for a car and need someone to really work with you I would highly recommend heading on over and having a chat with these guys!

St
Review №87

Started our new year great!! Thank you to City Auto for working with us and approving and taking our trade in! Wonderful place to get a car definitely recommend and hopefully be back soon to get another! 10/10

Ma
Review №88

Worst experience ever . Alex did nothing for us after the financing was done now im stuck trying to get the sirius xm fixed and was never told it was $2500 for the bumper to bumper he added to our contract our financing lady had to go over everything . And now we cant get back our original copies because Alex says the bank needed them,,, no the bank said they just got copies and originals should be returned to us, What a total nightmare,

Ke
Review №89

Found my new truck here. The guys are awesome to work with. Thank you Hector and Alex.

An
Review №90

I bought a new truck a couple weeks ago. Great customer service, sadly I dont recall the name of the salesman. He was awsome, not the typical pushy salesman. Everyone was very helpful and friendly. I recommend City Auto Sales to anyone looking for a vehicle.

Ro
Review №91

My husband and I had the pleasure of working with Alex and Luis they were very helpful and knowledgeable got us into exactly what we wanted..We had bought our 1st car from Alex a year ago when he was at Prestige Motors in pasco..we decided to follow him here for our 2nd purchase he did what he said he was going to do!! Alex is da man!!

Ma
Review №92

Thank you so much Din for helping get me set up with the most amazing car with such a great deal! If youre looking for a new car this is the spot!

Ch
Review №93

I luv my new car.. great people will go back

Br
Review №94

Bought a 2020 Dodge Journey, Hector provided wonderful customer service!

Ge
Review №95

First time car buyer, thanks to luis and Alex I got a deal for my first truck. Thank you all so much for the hard work

Ma
Review №96

Thank you City Auto Sales Hermiston for the fastest car buying experience!! Din and Chris were AWESOME to work with and made it a real pleasurable experience!! Would definitely buy another car in the future from them. Thank you!!

Ri
Review №97

Chris did an awesome job. From the beginning of buying our truck to driving off the lot. We are very happy. An awesome experience.

An
Review №98

April helped me get into my very first car! My Cruze and I are now the best of friends ! She made the process soooo easy ! 10/10 would recommend!

Jo
Review №99

Great people with a real friendly atmosphere.

Tr
Review №100

Chris was our salesperson and he was awesome. It was quick and easy. No hassle. Honast people. Definitely will come back.

Information
77 Photos
100 Comments
4.3 Rating
  • Address:80857 N, US-395, Hermiston, OR 97838, United States
  • Site:http://cityautohermiston.com/
  • Phone:+1 541-561-8314
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
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