I filled out a service request for our gas fireplace on Covenants website and received a phone call within an hour. They sent a technician (Alec) right away. He was prompt, polite, friendly, and quite competent. The repair was made quickly. Alec then asked if wed like him to check our heating & cooling system while he was here. We were so impressed we decided to enter a regular maintenance agreement with them.

5 years ago I shopped around for a quality American Standard HVAC installer and settled on Covenant. The installation was flawless. Future support was discussed and my memory says that we agreed that if nothing happened in the first 6 months, it would be fine for the first two years. Sounded reasonable. 2,3,4 years pass and no contact by them for a maintenance check. Disappointed. Now my system is getting to the point that Im sure it could use a routine check.

Covenant has done a fantastic job for me. Matt did an excellent job consulting me on the status of my HVAC units and Alec was timely, knowledgeable, and honest. They have never tried to sell me something I didnt need and have been the definition of professional. Would recommend.

Mr. Howell, came out today to service my unit. He was very professional. He arrived on time & was very pleasant. He answered every question that I asked him about, concerning my unit. Mr. Howell, is very knowledgeable in his profession.I would highly recommend this company..Ms. Jcc

Our AC stopped working and we couldnt get it to start again. Someone came out less than 2 hours from when we called, which was amazing because it was a Saturday and everywhere else I called couldnt come until Tuesday because of the long weekend. It was a quick fix and since it was easy they only charged the visit/diagnostic charge. Well absolutely call them again for whatever issues we might have in the future.

1000% will use them again! Highly recommend over Hiller and Lee! Brandon was so awesome and we are so appreciative!

Very knowledgeable staff and thorough consultation. Matt Carlos did a fantastic job explaining my homes needs and provided great direction in my decision. Matt really knows his stuff. Highly recommend.

Covenant has always been professional in their service. I also appreciate their communication system of reminders and alerts that technician is on the way. No more wondering when the tech is going to show up.

Great service at a reasonable price. Technicians are always on time, thorough, and professional. Couldn’t be more pleased.

Rod is very good person. He came in as per scheduled for my annual A/C checkup.He explained what he was checking and provided details before and after.He seems to be well trained. It was pleasant experience with him and Covenant.Thanks.

Our unit needed freon and I was able to receive service the same day I requested service. Brandon assessed the need for freon and also searched for a suspected leak. He gave us advice with the estimated cost of repair. I appreciate his professionalism and knowledge, as well as suggestions. Brandon answered all questions that I had. I feel confident we will continue to call Covenant for heating and cooling.

Very responsive and prompt. Arrived on time with plenty of notice. Cleaned up our gas logs and helped me understand best practice for using them. Glad to be on a maintenance plan with them.

Once again did a great job on maintenance and seeing a problem that needed to be fixed. Robert was very personable & took the time to discuss issues with my unit. Today he worked in the blazing heat & rain but got the job done without rushing. Good guy, good company.

Alec was exceptional! Explained everything throughly. I would highly recommend Covenant Heating and Cooling!

Came out the next day to fix our AC. Skyler did the work and he was super informative, polite, and worked quickly. Matt came out to give an estimate and he really took his time to explain everything and present us with our best options. Will definitely be calling this company again!

Excellent service call performed by Skyler Lee. Knowledgeable, Professional, courteous member of Covenant Heating and Cooling. Certainly Skylar is a valued member and asset to Covenant Heating and Cooling. Thanks for a great job servicing my HVAC systems. Gunny

Skyler came out on Sunday of Labor Day weekend, was on time, professional, and completed the service quickly and efficiently. We are so grateful for the service!!

Special thanks to Rod Goodlow and his professionalism and kindness. He was above and beyond and took the time to listen and was very down to earth and personable. Even our dog liked him. 😁 Thank you Rod, we hope we get you every time.

Technician was took the time to investigate and explain an issue we were having. Very nice and informative.

Covenant Heating and Cooling has been a lifesaver for me. They are always very quick to show up when I call, provide excellent service and explain everything they are doing thoroughly. Not only have they replaced my heating and air but they did my moms as well. They come out twice a year for preventative maintenance and everyone is always so kind and helpful.

Mr. Rod was very professional and listened well to understand our concern. Also Mr. Rod explained the system operations very clearly. We would recommend such high quality service to our friends and family.Thank you

Our air conditioner was making noises the Saturday of Memorial weekend and we called Covenant Heating and Cooling on a recommendation from our neighbor. We didn’t expect a service call until Tuesday after the holiday but they were able to fit us in and fixed the problem. So next extra charges and we will use them again. Professional, reliable and attentive with excellent service.

My heat had been out for a few days so I had a technician take a look at it. Its an older unit but he was able to clean the pressure port and remove and clean all four burners which resolved the problem. He definitely knew what he was doing, was friendly and professional and I was relieved to have it up and running again. Would definitely recommend this company!

A/C was not holding temp setting. Tech checked freon (R-410) and found a restriction problem. Then moved to attic unit to check out parts installed 1 year ago by another company. Found part problem and corrected same. Service tech was very knowledgable, found problem within a short time and offered solutions for future maintenance of my RHEEM system. Good service. I highly recommend them to anyone.

Our technician, Rod, had great technical knowledge and excellent customer service skills. He explained things clearly and in a way I could understand, which I appreciated. He’s a great addition to the Covenant team!

James came over on a holiday weekend. Same day as our call. He fixed the issue and taught me a few things. Very pleased with the service.

Very Professional, responsive and knowledgeable.Thank you Brian who did an amazing job fixing the majority of my initial issues.And special thanks to Brandon who did the final touches of making sure my unit was working properly!

We were panicked when our AC stopped working on a weekend and it was really hot outside which meant it was hot inside. We called Covenant and they answered and said they could have a technician out same day. I was so grateful they came within a couple hours and the technician did an amazing job. He was very professional and quick to get a broken part replaced and have our AC blowing cold air again. Couldn’t be happier with the service!

I could not recommend this company stronger. We needed them to come install new gas logs at the last minute due to having a home inspection. They went above and beyond to help us and we will always be grateful to them. When we move to our new home we will definitely be calling them for yearly service and any other needs that we may have.

Covenant was very good at communicating. They emailed, called, and texted to give me updates about my service and when the tech would be arriving. Rodney was very friendly and professional, even while having to work in the rain.

We have been using Covenant for years now for all of our HVAC needs, and we love them! Brian and Alec did an awesome job today making sure our AC was working as it should. Thank you Covenant Heating & Cooling!

These guys went above and beyond my expectations and I would consider myself to have pretty high standards. Nick and Tyler did an exceptional job of replacing our old HVAC unit and have not had this good of service experience in my many years of working with contractors. I would defiantly recommend them. Thank you Covenant Heating and Cooling!

Brandon was professional very knowledgeable explained what happened and fixed it with no issues. Very friendly to my husband and myself. Would ask for him anytime I need the help. Awesome

They did a wonderful job and left everything clean like they found it. Always had great service.

Skyler was exceptionally professional and I am confident the service check was done perfectly.

AC maintenance. Roderick was very friendly and professional. He did a thorough inspection, recommended one part replacement, and gave me an accurate quote. Covenant was a good choice.

We had to have our unit replaced quickly and they were on it and have been ever since!

Covenant is a great business to work for you. They are an honest and hard working crew.Fast service! After 2 days of my unit finally calling it quits, we had a new unit installed up and running! The best!

My family woke up to a cold house on a Sunday morning due to our heat going out sometime overnight. I searched online for a company who might be able to help and stumbled upon Covenant Heating & Cooling. After reading through many of their happy customer’s reviews I gave them a call. It was early in the morning and I spoke with their answering service who assured me a tech would reach out soon. Within 10 minutes a very friendly tech, Jeremy, gave me a call to let me know he was on his way. Less than two hours from the initial phone call our heat was up and running again. Jeremy was fantastic. He was very friendly, knowledgeable and his quick response time was very much appreciated on a cold Sunday morning. The price for an emergency service call and the actual repair was incredibly reasonable. We will definitely be using Covenant Heating & Air for all of our HVAC needs and will recommend them to all of our friends and neighbors! Thank you Jeremy for coming to our rescue this morning!

I was told a part of my AC was failing. After replacing, the tech (Roderick) came back and showed me why it was failing. Appreciate the extra effort.

A+Brian is awesome. Same day diagnosis and repair. Very fair price for skilled work. Highly recommend.

Robert was fantastic, super fast and showed up within the allotted time window and was very friendly:)

The workers are friendly, knowledgeable and on time. Helpful and ready to answer questions.

Had multiple quotes, Matt my sales guy, the only one that measured and didn’t trash talk competitors, I think I upsold him 😊Purchased new HVAC System with filtration. Seven days later, installers Nick and Tyler were 30 minutes early. They immediately went to work. As I stood by for the install, Nick took the time to explain and answer any questions I had. At one point, stated I wasn’t happy how the outside unit base was completed, he immediately stopped and found a better set up. Their attitude was exemplary. Often have problems with tradespeople in the past. They overwhelmingly exceeded my expectations. They called to follow up, making sure everything was done to my satisfaction, they even sent out homemade cookies, with the recipe. Who dose stuff like that!!! PS, every unit they install comes with their 10 year labor warranty. Whom ever owns this company is doing things the right way.Thanks!

Awesome service great technician was on time honest and got my ac fixed very quick I will definitely recommend these guys and use them again if I have any issues in the future……thanks for keeping my family cool guys

Courteous. On time..Honest.. Dependable. I highly recommend Covenant!

This company will go above and beyond to make sure there customers are satisfied. They really do care about making sure you get the quality you deserve for your money.

We became members back in August and we have been very pleased with their service since. Yesterday, Brian came out to perform our HVAC maintenance. He was not only polite but professional, friendly and made sure we were treated well, meeting all of our needs! We had our Air Ducts cleaned several months ago and my husband tells me all the time that the air quality inside our home, since the cleaning, is pristine!

Covenant is always on top of their game. Not the cheapest, but reasonable for the service, and I go to sleep each night with no worries about my HVAC system. They are always on time, courteous and efficient. Brian did my latest maintenance call, and upholds the high standard Covenant has set for itself.

I appreciate Tony taking time to listen to the issue at hand. I left a message on the service first, my call was returned before 9am and service was the next day. Brandon was the person who explained what he thought was wrong and as I sit her now I can tell he was right. BTW - my personal experience with the Trane brand is not the best. The unit is loud in my opinion which I noticed on the first day it was installed. Covenant Heat has patiently listened to me, researched the issue and made the unit operate at a volume I can tolerate. I appreciate it because tonight we will sleep! Becky & Jeremy were very nice too. Happy Customer here, again. Thanks Covenant.

Able to quickly get an appointment scheduled for the next day, and great pricing on service for a weekend repair.

Alec visited and did a fantastic job of servicing our HVAC unit!

Brian took the time to explain the process and answered all my questions Communication was excellent in all regards to the appointment

Brian was outstanding and service was extraordinary. Great company! Great technician!

Had maintenance done on our HVAC systems. Rod showed up on time, was very thorough, and gave us some good tips.

Very nice technician - he explained my issue and fixed the issue quickly.

Ive had my HVAC serviced by Covenant for the past 4 years and Ill continue to be a customer for life. Excellent communication, knowledgable and friendly employees, and quick service. I wish more business operated like this!

They replaced our upstairs split unit. We got other quotes and they were the highest. Decided to go with them because of past experience with company for service and maintenance, and length of warranty offered on new unit. Austin and Jacob were friendly and installed unit without any issues. Thanks!

This is a good place. They care and very prompt and good at what they do. I had lost my heat middle of the night and they came out tech was awsome and I will be using them in the future.

Rodney performed our bi-annual service last week. He was a bit early, great by us, and took care to notice our second unit, which for some reason was not on our order. He also performed maintenance on our gas fireplace. The total service time was a bit longer than usual but as this was Rodney’s first visit to our home was understandable. He was pleasant and professional.

Thank to Covenant Heating and Cooling I finally have a brand new working A/C! I called around for estimates but CHC were the ones who got back with me on my estimate. Shout out to Matt for doing the estimate in pouring down rain and was still professional about it. You guys are the best! Thanks for all the work that got put into my unit. The technicians did a awesome job as well. Would 100% recommend this company to any of my friends and family.

This company is very professional. The work was done well and they were very prompt. I highly recommend them!!! A+++

My Technician Rodney, contacted me 30 minutes prior to arrival and was punctual and professional.He was consultative and explained every step of the way.He was careful in my home and has great communication and people skills.Rodney has been servicing not only one but two of my residential properties for several years.I am happy to have a trusted partner with my best interest always in consideration!!!I highly recommend Covenant Heating and Cooling and appreciate Rodneys commitment to excellence!!!

Brian was incredibly competent, safe and professional. Performed the maintenance to a high standard and carefully explained all aspects of his review in easy to understand terminology. He also recommended several updates to our system that we were unaware were available. I would highly recommend covenant for you heating needs and I hope you get lucky enough to get Brian!

Brian was very professional and did a great job replacing a breaker box next to my Heat and Air unit. The reason for the low score is we were charged $587 to replace one breaker that can be purchased at Lowes for $60. The cost of the repair was not fair. I will also be sharing this on the neighborhood Facebook group to ensure everyone knows how expensive this company is. Thank you.

These folks are awesome! Extremely courteous and thorough. Brian, our service technician, was knowledgeable and friendly. He spent a good deal of time with me explaining how the systems work and what was going on. I highly recommend!

Great job..quick and very pasionate about their work and our well being...thank for the effort given

Fast service during ice storm. Provided the necessary information for the electric company to fix their problem on the pole. Highly recommend

Brian was excellent. Thank you

We called Covenant for an emergency repair during the bad ice storm because we had a loud noise coming from a register that we thought was a problem with the furnace /air handler. Brandon showed up, determined the problem was actually a frozen drain pipe from our sump pump that over pressurized and had blown off the coupling from the pump to the drain. The sound we were hearing was actually the water from the pump hitting the ductwork anytime the sump Pump came on. He cleared the ice from our drain lines and got everything working normal again. He was Very professional and I can’t recommend this company enough.

I’ve used Covenant for a general HVAC maintenance and had duct cleaning. I honestly cannot say enough about how nice, helpful, and trustworthy they are. We’ve had a handful of issues fixed and every time someone has taken time to make sure I understand why something might need to be addressed. Chris particularly took time out of his evening to walk me through some questions and educate me on how my system works. It’s really nice to be able to trust a company to do right by you. They even prayed for my baby’s heart surgery and followed up to ask how she was after. Not a lot of people or companies do that. I’m telling you, hire this company, they care about doing the right thing.

Covenant has been a wonderful company. I would highly recommend them again and again. Had a issue today and their ac tech BRIAN came out after hours to help. He was so polite, very knowledgeable and explained things to me like no other tech has. I suggest you ask for him by name.

The company I work for has been doing business with Covenant Heating and Cooling for 7 years. We have been pleased with their customer service, their techs knowledge and ability, and the value of what we pay for. Today, Brian came by and did our 6-month maintenance. He found we had an issue with our unit - he explained it to us thoroughly, and then fixed our issue in a timely manner. Each tech weve had over the years has been wonderful. Theres a reason we keep calling them, year after year.

Same day service on a Saturday - Brandon fixed our problem and showed us how to replace filters in the future (including which to order). Such a great experience, we signed up for the annual maintenance program!

Skylar was very professional and knowledgeable.

Provided same day service on AC. Let me know options based on the low on refrigerant determination, filled up refrigerant, and will recheck in 6 and 12 months. Will use their service in the future.

I called this company when our A/C stopped working, they were at my house the same day and at the time they promised. My A/C was working the next day (they had to get the parts)! The technician, Brian, was fantastic! I have them returning next week to clean our ducts.

We definitely recommend this Christian-based company. Chris Schaefer was especially patient with me, visiting several times and explaining all options until I made up my mind. I am not an impulse purchase person :) He was very informative, and there was no pressure. Installation came with a coupon for free duct cleaning! And they are very quick to answer any questions or show up if needed after installation. We even received a surprise check in the mail, sharing the money from recycling our old unit! Oh, and if youre on the fence, buy an Air Scrubber. Purifies the air in your whole house, right inside the heating and cooling unit.

We rifled through unreliable, lazy, and super expensive HVAC companies until we found Covenant. Weve consistently received professional and timely responses from Covenant, and our issues have always been promptly addressed. Our technician, Brian, truly cares about his customers and goes above and beyond so we understand the work thats being done. Thank you Covenant for great service!

Brian Benter came out to service our unit and although I was at work my husband called to say how pleased he was with his service. Not only was Brian professional, knowledgeable and friendly, he was very respectful wearing a mask and booties not even knowing we are a high risk home. I would absolutely recommend Covenant. Ask for Brian!

The repair man Mr Rodney were very very professional and knowledgeable about the system and were very concern about the problem he were a God sent l will use them every time

I have never written a review for anything, but felt I needed to praise the professionalism and work ethic of Chris. We became aware of Covenant after my wife’s parents needed some AC work done and they spoke so highly of the work product and person who showed up (who took time to have several meaningful, memorable conversations with my mother in law who was recovering from surgery). So when our new home started suffering from some sub-optimal HVAC installation--despite being built only 5 years prior--and the AC stopped working, we called Covenant. Unfortunately, 3 out of 4 AC coils needed replacing. Chris was very thorough in his explanations and very kind in acknowledging the financial impact of the diagnosis; his interactions with our 3 young children were similarly kind. He even drew a diagram of what the issue was and explained it to my five year old (who was super interested in what was going on). When Chris came back to begin the work, my five year old immediately recognized him and remembered his name (high praise!). He arrived in the early morning and spent more than a full day in our attic and under our house well past dark. He never wavered from his compassionate demeanor. We invited him for dinner which he politely declined eating his lunch AND dinner in his work truck. He went above and beyond not only fixing the problem, but re-configuring some duct work to prevent future issues. His capability, personality, and expertise would be valued in any industry and am so thankful that he was the one who showed up when our AC went out! Oh, and that kind man who helped my mother in law, yep, it was Chris.

Incredible customer service!!!Called on A Saturday for a heater not working they had a technician out in a few hours to inspect and troubleshoot. He had to order the part. They came out Wednesday repaired my unit in an hour. This company has excellent communication by texting and email when and who is in route and they keep their appointments on time. The technician was clean, courteous, and very professional. And the office staff was able to accommodate my needs with a warranty company issue I was having. Overall no one wants to pay for a costly repair but with excellent customer service they made the need so much more easier. I will use them in the future and will recommend them to others.Thank you, keep up the great work

Brian came to clean my AC unit and found that it had a weak capacitor and offered to fix it, which was awesome! He was very respectful and professional and did the job very quickly! Super happy with this company!

Very customer focused company. To replace our 19 year old 3.5 ton unit, I got eight local quotes. Covenant was hands down the best price/manufacturer combo. Salesman and technicians were great. Worked well with our young children and weird dog. Follow up from the office is impressive. They sent cookies and even a check for the value of our old unit they hauled off to be recycled. Very satisfied. Also feel good about supporting a local business.

Rodney was fantastic. He was extremely professional and personable. He quickly diagnosed the issues and addressed them.

Just bought a new home and needed to have the entire HVAC system replaced. Got bids from several recommended contractors and decided to go forward with Covenant. We were VERY impressed with their process and transparency. They explained all the options and pricing and recommended ways we could save. Installation went off without any issues and the unit works great. Everyone was been a pleasure to work with and the company truly strives to provide and amazing customer experience. Highly recommend.

I do recommend this company. When my HVAC unit was installed 5 yrs ago everything went as planned. The installation and professionalism was superb. I have met with the owner of this company and his heart is pure and I highly recommend Covenant if you live in the area. They stand behind their word so if you live in the area Covenant is the place for your HVAC needs.

Our technician was Brian B. He was friendly, funny, and helpful. He was able to confirm our Hvac problem and quickly correct it, as well as checking on our outside unit.We definitely appreciate his hard work!

Recently purchased a new home in which the water heater and HVAC needed replacing. We chose Covenant based on the reviews and they lived up to every expectation. The level of professionalism that each technician and manager displayed was anything weve received from other service companies. An absolute pleasure to work with and fairly priced. I wish they did more than heating and cooling!! =)

They sent out a tech named Clayton who was extremely polite, very knowledgeable, and very helpful. He was also very neat and asked for a broom to clean up after his work. He had our heat working in no time. Great guy Great company whom I would highly recommend to anyone. Honest folks and they also called back to follow up. If you are looking for someone who will do the job and be honest and reliable this is the company.

Brian was a great help getting our airflow regulated. Very clear in his explanation of what he did, how it will help, and how to take steps to personalize it to our own comfort level.

Amazing service, called for AC maintenance after hours and a tech showed up 45 minutes later (at 8:30 pm) and addressed the issues. Wow!!!

Highly recommend this company!! Service was AMAZING and so efficient. Cole truly went above and beyond helping us out after hours. He is a such a family friendly guy. We are long time customers and he always leaves us satisfied. Thank you so much again Cole!

We had trouble w ac not cooling and frozen up. Jeff was very professional and explained the problem well. He fixed the problem.He and everyone I spoke w at this business was gracious and concerned w my problem. I will definitely use this business again.

I was very impressed with Rooney, very competent, punctual, a good listener and did far above what i was expecting. Hes such a man with integrity and he is a professional.

Brian was SO HELPFUL and thorough. We use them for home and business. Very grateful for them and their expertise.

We used this company for our cooling last summer, and we just used them again for our heat today. They are the PERFECT example of how a company is supposed to be operated. Very kind, knowledgeable, and most importantly they are honest. There might be cheaper options out there, but they have the best value. I know if I call them, the problem will be fixed and it will be done with a smile. If they did local business awards, Covenant should win 1st place.

We were recommended by a friend who used Covenant and they had nothing but good to say about the tech and the honest and professional service. We got that exact same experience! Cole was our tech and he came out and found the issue, fixed it, and did not try to sell us something we didn’t need! If looking for professional, knowledgeable, honest, and genuine heating and air service, just call Covenant!

I have been a customer of Covenant Heating and Cooling since June 2012. I have always had Covenant professional service technicians arrive to service our AC/Heating system. I have never been over sold on anything that was not needed. In June of 2006 I first was introduced to this company when my daughter purchased her first home as a young single woman in her 20s. I was traveling when my daughters central heating/cooling system went out on her home. I researched online and found Covenant had the best reviews. I called the company and explained that I was across country on business and my daughter needed a service repairman. I explained my concern about a service man showing up to my single daughters home. I was transferred to the owner of the company and he reassured me that HE would be the one making the service call. Fast forward to the day where the company owner showed up. After their visit my daughter calls me and says Daddy, I told the man this was my first home purchase and she was nervous about the cost of the repair. After I spoke with the owner over the phone it was determined that the unit was past being repaired due to its age. Cost of replacement was discussed in detail and a order for a new system install was arranged. Before the owner left, ( I can not recall his name ) he stopped and took time to pray with my daughter, he prayed for her personally and her first home purchase. Ok, now fast forward to today, August 19, 2020. The service man Chris S. arrives on time to do the yearly maintenance on our heating and cooling system. During this visit I mention that we are leaving for Ohio tomorrow to attend my Fathers funeral. As we share conversation and Chris ask some questions about my Father, I sensed that his questions were heartfelt. Once our service has been completed and Chris is reviewing his findings, paperwork/receipts are prepared and Chris is getting ready to leave. At that very moment Chris ask if he can pray for me. I accept and our heads are bowed, as Chris begins to Pray for me. After just loosing my Father and listing to the words that Chris is saying in his prayer bring tears to my eyes. The prayer was detailed, personal and heartfelt. After the prayer was completed, due to COVID-19 I gave Chris a air hug. And thanked him as I was holding back the tears. This is a prime example of how this company is run. We are always too quick to judge and never quick to complement. For 8+ years that I have been doing business with Covenant Heating and Cooling, I feel blessed that they are taking care of the HVAC needs for my family. This review is written by a 62 year old professional retired male living in West Nashville. I hired several companies over my lifetime to work on several different homes that I had. I no longer need to search for our heating and cooling home needs. Thank you Covenant and thank you Chris, your prayer touched my heart today.