user
Peak Wireless
126 Henderson Crossing Plaza #100, Hendersonville, NC 28792, United States
Appearance
Peak Wireless
Comments
Ha
Review №1

Did a fantastic job on my somewhat destroyed phone that I thought would be destroyed But they fixed it right up like its brand new I could not be no more pleased than I am . Very pleased

ca
Review №2

Solved everything I’ve asked them of them. Fast. Fair pricing and complete understanding of my iPhone and iPad. Absolutely 👍

Ag
Review №3

Absolutely thank you Jeff! Staright forward, honest and reliable. Many years customer!

Ke
Review №4

I went to multiple places an was refused service to have a screen replaced on one of my phones. All these places had excuse after excuse on why they couldnt replace it. I called jeff i think it was not to sure cause im horrible at remembering names but at any rate he was quick to say he could replace it no problem an thats exactly what he did. The parts were there when he said they would be an was repaired in the time frame he gave me and the phone was good as new when he was done an i have had zero issues. This will be my go to place for all of my phone repair needs bc the service and knowledge here is absolutely top notch. If you need honest, fast and quality phone repair then this is definitely the go to place and the prices are more than fair!

Fr
Review №5

Jeff is awesome he will not sell you something you dont need and send you in the right direction. Definitely the first place I would go to have a phone repair or buy a used one.

Ma
Review №6

I have used them multiple times for different repairs to my old iPhone SE, and they are always quick, extremely knowledgeable, and and even more reasonable on their pricing. Glad to have them around keeping my phone working like a fine tuned machine.

Te
Review №7

Two stars because they do have great customer service, but my phone is still broken. I broke my screen about a month ago, and they replaced it quickly for a great price. However, there was one portion of the screen that simply would not respond and therefore made it incredibly difficult to use. They let me ship the phone back for them to fix, again, and a week later it started having the same issue. Big waste of time and money because I still have to fix my phone.

St
Review №8

Thank you AGAIN. I have four young kids and have my iPad repaired way too often. Always bring it here, always will. Easy. Great service, pricing, turnaround and they back what they do.

Je
Review №9

Originally went YEARS ago to sell them a phone and ended up switching my plan. Have been a faithful customer ever since and would never leave! Great service and very affordable. Jeff is amazing and always great customer service. Highly recommend!!!

Ca
Review №10

I went by today because my phone wasnt charging properly. They cleaned it up and sent me on my way. Graciously, with no charge. My phone is charging perfectly now. They were friendly, efficient and honest. Theyve earned my future business and deserve yours.

Ke
Review №11

Went by there on the recommendation of Verizon because my Pixel 3A wasnt charging. The owner took the time to clean it, make a couple of tweaks and charge it to make sure it was working. He wouldnt take any money for the help he provided me. Any future issues with any of our family phones will definitely be brought here. Thanks for the great service!

Za
Review №12

This place it theeee place for cell repair. He could have took us for $200 to replace my PixelXL screen but he realized the screen was fine, and that a wire and contact was disconnected! $45 later I have a phone like new!! Wow, there are still honest merchants and this is one of the few you can really trust.Thanks Peak! You got a customer for life.

Bo
Review №13

Best place to get your phone fixed they have great prices great customer service and did it pretty fast.

El
Review №14

Recently went there to get a phone screen replaced and some parts for another phone they fixed my phone within 30 mins for a reasonable price and they had all the parts I needed. Thanks guys and don´t change a thing

Ja
Review №15

Every time I have ever needed something whether it was screen repair, minutes, or a new phone, Jeff has had exceptional service. Have been going to Jeff for over five years now, and feel more like family.

je
Review №16

Super people with comprehensive knowledge of whats happening in the business and how to help their customers find a decent used phone. I am completely pleased with my purchase and am confident it will be useful for years to come. I am also happy with the price I paid and know if I have any issues, I may go back and be assisted with grace.Thank you Jenny, Jeff, and Mike...(whose trip coincided with mine) and bless the brief downpour outside that washed away my blues!:) peace in the middle east!

Ja
Review №17

I have throughly enjoyed working at Peak Wireless. It has been one of the best jobs I have been blessed to have. Fantastic staff who truly care about the clients who walk through the door. Great smart phone, tablet, & smart watches prices. I also recommend getting any smart phone & tablet repairs done at Peak. Great pricing for any repairs and good turnaround time. If you need a repair, a new phone, tablet, or even smart watch, go see Jeff. He & his staff will help you with all your needs

ca
Review №18

Great fast service at a very reasonable price. I know where I will head next time I need a repair.

Gu
Review №19

Jeff @ Peak Wireless is truly a great phone repair expert, always helpful and honest with competitive pricing to boot. Highly recommend for all your phone repair needs, not to mention has a great accessory inventory including new and used phones in case they cannot fix what you have.

Ga
Review №20

I have a iphone 6plus and they replaced the battery and replaced and added a enhanced speaker. They were very affordable and repaired while I waited. I am telling my friends about this repair service and would rate them 5 Star.I will take my phone back for repair anytime. They were so cheap I tipped $10.00 ea to both workers.GREAT JOB GUYS!

Ro
Review №21

This is great place to ask questions & get work done. I would also recommend transferring info from 1 phone to another or setting up replacement phone. I had many issues & questions. They were very patient. The cost is minimal & would definitely give them 5 stars. Outstanding service & a great place to have a contact for cell phone issues.

Br
Review №22

Excellent service. Brought iphone in for charging port and battery replacement and they replaced my battery for cheap and cleaned my port making replacement unnecessary saving me money! Would recommend.

Ja
Review №23

Best places to get your phone fix and fast and cheap

Be
Review №24

Two absolutely awesome guys made my day and I want everyone to know about their integrity. My phone screen suddenly went blank. Tried everything I knew to get it to work without success. Have always had exceptional service from ISmash at the outlet Mall so I took my phone there. Chris immediately let me know a new screen was needed. He honestly informed me that he could not get the screen replacement in the timeframe I needed. Despirate, I asked if he could recommend any other phone repair business that could possibly help me. He suggested Jeff at Peak Wireless. I told Jeff about the recommendation from Chris. He seemed honored and was able quickly fix my phone. Chris and Jeff are professional, honest, helpful and saved me from lots of grief. Most grateful!!! I would recommend them to anyone. Both will get my business.

bo
Review №25

The owner Jeff was very knowledgeable and a pleasure doing business with. I would highly recommend this store for all your cell phone needs.

Sc
Review №26

Excellent service, timely and affordable. Definitely will recommend. Its great to have a local resource to help with issues (in my case a cracked screen) without the run around and hoop jumping required by the cell phone dealership.

Li
Review №27

Exceptional service directly from the owner. This was my first time visiting a cellphone repair shop. Luckily, this shop, which was the closest one to me, had glowing reviews. Now that Ive been there, and interacted directly with the owner, I can easily see why they have so many positive reviews. Ill be back again if/when I ever need additional cellphone service.

Fr
Review №28

I couldn’t possibly say enough about the times they’ve saved my a_ _,, from the unforgiving prices charged by certain phone manufacturers for repair service. I even took phone still under warranty instead of going to company, because of time manufacturer would of had me w/o phone. They know their stuff!! They don’t know more than manufacturers of phone, but almost guaranteed they know more than Junior representing company in kiosk at mall. I don’t know what it could be, but so far there is nothing they couldn’t do that I’ve needed so far. Thanks gang

Ch
Review №29

If the phone can be fixed this guy can do it with fair pricing I dont go anywhere else

Ch
Review №30

Excellent service and reasonable cost! Took my phone to another shop in Hendersonville and they incorrectly installed my new glass cover. Peak Wireless got the job done in less than an hour without any issue. Thanks guys!

Mu
Review №31

Jeff has worked on my phones several times when I drop or break them. His work has always been perfect and his prices are fair. Especially considering how few phone repair shops are around. 5/5.

Ma
Review №32

I went to get my iphone x screen fixed because it was cracked. when i got my phone back my face id didn’t work, 3d touch was finicky, and i could no longer turn on true tone. sometimes when i touched the screen it was not responsive. i dropped my phone a second time soon after onto the pavement which usually would just crack the screen but all the LEDs were messed up and i couldn’t even see my phone screen. before this experience i had an iphone 6s that i got repaired there and now the screen on it is not responsive at all. not quality repair, don’t waste your money.

Mi
Review №33

Absolutely amazing! Fast, friendly and know their stuff.

Ju
Review №34

Got my iPhone screen replaced here. Very good price. It was done within an hour.

Ch
Review №35

I consider myself tech savvy so I rarely ask for help with things relating to computers and phones. I had two stripped screws on my LG phone that was preventing me from replacing the screen. I gave in and went to Peak Wireless. Jeff the owner and everyone there was very helpful and nice. He got the stripped screws extracted and also gave me the proper screwdrivers to continue on with the project, and I didnt even pay anything, even though I offered to! I am now typing this review on the new screen on my phone. If you need your phone fixed, this is the place to go. Thanks again Peak Wireless!!

Cy
Review №36

I bought a new phone and the people where I bought the phone would not transfer my photos to my new phone. I went in to Jeff and he said no problem. I had some questions and received very helpful information on what to do and how to do it. I highly recommend Jeff and Peak Wireless.

Ch
Review №37

Jeff and his team are great people and will do almost anything to make sure you get the best deal and service possible.

Jo
Review №38

They have replaced two iphone screens (glass) for me. Very fair price, fast service (about an hour) and friendly service. Highly recommend.

St
Review №39

Very helpful and knowledgeable will definitely be back. Will recommend to anyone who needs a phone or repair. Thanks for your help.

Mi
Review №40

Called them at 9:30 this morning, was there at 10am and they immediately got started changing my charging port on my IPhone 6 Plus. For some reason the one he installed didnt work, so he went and pulled one out of another phone for me to make sure I left with a working phone. Great prices on services and products, super friendly place and easy to have a conversation with all while hes getting work done. Highly recommend this place.

De
Review №41

A couple days ago I bought an i phone from Peak Wireless because Jeff previously helped me out with problems on old phone at no charge. While I was waiting to have data transferred to my new phone I witnessed Jeff do the same for an elderly couple. It was a simple fix and took seconds for him, but he could have just as easily had them leave it there for an hour or two and charged them thirty or forty dollars. This shows me he has integrity.

Da
Review №42

Great placeLocalGood service

Br
Review №43

The local cell phone experts who look out for your beat interest. I highly recommend you consider them for hardware, repairs, and advice.

Vi
Review №44

Great service

Ae
Review №45

Love the service. Enjoy how everyone speaks to you and can have a great conversation. Jeff you are the best around! Thank you for all you do!

Ma
Review №46

Jeff and Jenny are wonderful! Helpful, honest, knowledgeable, friendly, and I can go on and on. I recommend everyone use this business!

an
Review №47

I dropped my phone on a rock while hiking and figured it was hopeless but I took it to these guys and they fixed it perfectly. Very knowledgeable and helpful. I would definitely go back there but hope I dont have to.

Ro
Review №48

The replacement screen I got for my phone is very poor quality. Now I have to get a replacement for my replacement screen.(UPDATE) NOV. 6 2020The replacement screen on my phone is starting to peel off on the bottom right corner. Unless they want to fix that for me for free, this is what I think about that place. 👎👎

Sm
Review №49

Very satisfied. Replaced the screen to my sons Iphone in an hour. We discovered later that the tiny connections for the camera/flashlight were inadvertently interrupted. When we brought it to their attention, they IMMEDIATELY got to work and restored the camera/flashlight, no charges, no questions asked.

M
Review №50

For several months my cracked Google Pixel has been working very poorly. I thought I let too much rain get to it or something. I would make selections on the phone and hear the click sound several times and have random applications open up, etc. One more recent drop put it over the edge and the phone had no display period.I called every phone repair shop in Asheville and Hendersonville. Peak Wireless was the only shop in town that had my replacement screen on hand, ready to fix it the same day. (A three year old phone) Every other shop had me waiting a week. Peak Wireless physically searched for my replacement screen while I was on the line and later fixed my phone that same afternoon.My phone is now working 100% good as new.Thanks Peak Wireless. Ill be back.

Jo
Review №51

Great serviceFast resultsHonest fair pricingI came in with Broken screen on my iPhone. I was given great price to replace the screen with quality products . I was told would be completed with in 30 minutes. 20 minutes later I had my phone back in my hand better then new ....

We
Review №52

Had to get a part on my iPhone replaced. Jeff, the dude working there, was very professional, knowledgeable and nothing but friendly, gave me a quick turnaround (same day) with a fair price and now my phone works good as new!I was very pleasantly surprised by the quality service I received, given that they are located next to a pawn shop and looks a little sketchy at first (definitely a safe area though), but Peak Wireless is a very fine example of not judging a book by its cover, 5 stars, thanks again Jeff!

Sc
Review №53

Great service replace my screen on my S9 couldnt be happier thanks

Tr
Review №54

I saw one of the Peak Wireless trucks on the road and immediately went to their store . My iPhone screen was acting up from a recent drop and needed to be replaced. The service was prompt, professional, and perfect. I have had no issues with my phone since. The cost was also well worth it!!

Er
Review №55

I went in just to inquire about having the screen replaced on my droid ultra. Not only was he able to repair it right then and there but he did so in 25 minutes! Very polite, knowledgeable, and (considering this is the second screen Ive had repaired in the past month) his price was much more appealing than the last place I used! I will definitely be using this place again!! They rock!

Ch
Review №56

I like this place a lot and its owner. Very helpful

Ri
Review №57

Jeff was awesome to fix my Google Pixel 2XL. Was very quick and very professional. Thanks for the great service!

Mi
Review №58

Called for a quote on a new screen for an LG3...95 dollars. Went the very next day, dropped off phone went back an hour later to pick up he then told me that he had sold the new one the night before and he had to put on used one. Still charged me 95 dollars. I was just happy to get my phone back. So I paid it...still cheaper, I thought, than taking it somewhere else. It worked for almost 3 weeks. Went back...he said that he would replace with a brand new screen for only 25 dollars...not a bad deal I thought. Went back after an hour and he said something was wrong with the pixels and he had to fix...so another hour and he hands it to me and tells me that it is fixed except there is one spot on screen that is brighter than the rest. I told him just to take it off. He does not know what he is doing on all phone brands. BEWARE

Ja
Review №59

Peak wireless has been providing my phone service(with no contract), monthly payments, and great phone reception four years now. I am thoroughly grateful with their customer service, and grateful they have opened business in town, and enjoy the welcome response I get when I need to fix my phone or pay my monthly bill. :)

Ke
Review №60

Peak Wireless replaced the screen in my iPad. The service was quick and the installation was flawless.Several weeks later, I was having a problem with the charging port on my iPhone. I brought it in to get the port replaced, but instead they were able to clean it out. They could have installed a new port, charged me for the service and Id have had no idea.Great to work with a skilled, honest business!

An
Review №61

What a wonderful place! They have batteries for old cell phones; Im talking about Samsung 5 which are probably considered ancient by now. The nice people even guarantee the item and if it doesnt work the way you expect it to you get a dull refund. From now on Ill be going to this place for all my cell phone needs available

St
Review №62

Fast and friendly service, good price too.

Br
Review №63

My wifes iPhone would not charge.Charger was good. I cleaned the charging port and still did not help. Wife took iPhone to Verizon for them to check out. After about 30 minutes she was told they did not know what was wrong with phone and she needed to buy new phone. I took her phone to Peak, they, in less than two minutes told me it needed a battery. After just a little bit battery was replaced for $40.00. I would highly recommend Peak Wireless.

GD
Review №64

Jeff is awesome, goes out if his way to make sure you got what yea need at a fair price

Sn
Review №65

My wife and I both have taken our phones to Peak Wireless. Both times weve experienced wonderful customer service, great prices, and quick turn around on repairs. I recommend them to everyone who needs smart phone repairs. Very professional.

Au
Review №66

Read all the reviews online about how helpful they were and the magic Jeff can work. Went in to see what he could do for my phone I dropped in the lake and he was so helpful! Definitely recommend them!

Ma
Review №67

Nothing but fantastic, efficient service from Jeff! Repairs are quick and reasonably priced. Thanks!

He
Review №68

They replaced my iPhone 5C broken screen in April quickly. I managed to drop it AGAIN this week. I went straight to Peak Wireless again...experienced the same great quick service. Tryem, you wont be disappointed! Thanks again!

Br
Review №69

Real expertise from local pros who do it right AND save you money. #shoplocal

Ji
Review №70

Awesome job fixing my pixel 2!Thanks again

Ca
Review №71

I had taken my phone to several places when a dead android showed up on screen after dropping phone and was told it was a software issue; that I had lost all data and it could not be recovered and phone was not fixable and would need new phone. My service provider mentioned that someone had told him about Peak Wireless that they did phone repairs and could try them as last resort. Peak Wireless looked at my phone and within minutes thought they could repair it wirhout losing data and it was a hardware issue not software. The volume button was sticking causing it get stuck in the mode it was in and not be able to boot up properly. I was told to come back in 45 minutes. They were able to fix it by replacing parts for only $30. Geek Squad had told me if I sent it in to data recovery it would cost $1500. Peak Wireless staff was wonderful and I would highly recommend them for any phone repairs at such reasonable cost and superior expertise.

Ch
Review №72

The screen wasn’t in right and it also wouldn’t let me use 3D Touch on my iPhone I was very unsatisfied so I had to go to staples which was wonderful

Jo
Review №73

These people are awesome the best customer service in town Jeff the owner is such a great guy and has been very helpful throughout the years I highly recommend peak wireless love the staff and love the service thanks Jeff for everything you have done for me and Nancy

Ma
Review №74

Amazin! My work requires a working phone and my battery was not chargin on my Iphone 6s. Left work at 4:30 and was back at work with a full operational phone and a new battery at 5:15pm. Did great work and only paid $80. Highly Recommend if you are in Hendersonville and need something fixed I would go here.

Mi
Review №75

Actually the best place in all of Western North Carolina to get a phone repaired.

Ro
Review №76

These guys are great! Super courteous and fast knowledgeable service you can bet if I have any more cell phone problems thats where Im going!

ry
Review №77

Jeff is a great guy! Goes out of his way to help you out! Whether you need a your phone or tablet fixed to accessories, hes your guy

J
Review №78

My iphone went through the washing machine. I took it to Jeff immediately and he got it working again in perfect condition!!! I have been going there since they opened and they have helped me resolve many issues with my phone. Two of the nicest guys you will ever meet.

Er
Review №79

Really helpful owner and staff. Everyone I saw come in as I was being helped was given great service.

Ch
Review №80

In the area from out of town with a broke phone. Found Peak Wireless on the web....Great Customer Service! Super professional and fast! Definitely recommend to all :)

Al
Review №81

Amazing service! Fixed the broken screen and serious dent in frame on my ipad air, like new! Shop Local ! Highly recommended

Ma
Review №82

I highly recommend Peak Wireless for phone repair. The service was fast (45 mins) friendly and affordable to repair my IPhone screen.

Le
Review №83

Highly recommend this Cell Phone Store. Have been to many 3rd party stores in the past and none have ever matched the expertise and customer service of Peak. The owner went out of his way to assist me.

De
Review №84

Great cell repair service. Honest and fast!

No
Review №85

These are good people. Always willing to help.

lo
Review №86

Jeff fixed my wifes broken Galaxy S8. Communicates well, had a touchscreen in stock, and still finished the repair a day earlier than stated after other unforseen complications arose during the repair. Highly recommended.

Si
Review №87

Didnt even earn a star from me ...but only way i could put input in...boyfriend recieved an i phone from here and shortly after he found pics of someones car on here and started having glitches..my suggestion is they dont take used phones...the v one dealer they bought b it from shouldnt have been so gullible to thinking it was a perfectly functional phone...i dont suggest this place one bit to any family or friends...not the first or even second time this had happened...wow.

Ba
Review №88

Great service. Saved a bundle by Replacing my phone battery when I had been told Id have to buy a new phone.

St
Review №89

Excellent service. Highly recommend this place for cell phone repair

Kr
Review №90

Peak wireless has helped my family with numerous phone issues from small to large. Never felt like I was overcharged or taken advantage of. Very helpful!!!!

So
Review №91

Great staff and great prices.

Ka
Review №92

The best!! Great phone and ipad repair!! Excellent customer service.

La
Review №93

Excellent customer service. The owner makes sure you are treated fairly.

L
Review №94

Excellent service, reasonable pricing, highly recommend

Ja
Review №95

This place did a great job replacing the screen on my S8+. The service was very quick too. Thank you.

Dr
Review №96

Extremely happy with the quick and professional service I received yesterday. Thanks Jeff.

Fr
Review №97

Very good person truthfully you get help with them

Di
Review №98

Jeff goes beyond helping anyone..He is honest and has great prices and does good work...I could not see anyone giving him a bad review....

ro
Review №99

Wow is the first word that come to mind! Had to make a day trip to Hendersonville nc for a Dr appointment and had several hours to kill while their. My IPhone 5 had a battery that was going bad pushing up my screen causing it to separate due to the battery swelling. My IPad gen 4 had a badly cracked screen and a home button that was not functioning anymore. I called these guys and spoke with a young lady that was very knowledgeable and helpful. She spoke with the tech and i was told to bring them in and they would get me done by the end of the day. Called at 4:00 and both were finished as promised and total bill was 165.00 for a new battery for iphone and a new screen for ipad plus home button repair. All looked new and worked perfectly. So very encouraging to find a business that does what it says and take pride in doing a great job! Custome Service I believe its called and really hard to get anymore. Great job at a more than fair price:)

Ch
Review №100

AMAZING & EFFICIENT service!!! Jeff & his staff are the BEST!

Information
7 Photos
100 Comments
4.8 Rating
  • Address:126 Henderson Crossing Plaza #100, Hendersonville, NC 28792, United States
  • Site:http://peakwirelessrepair.com/
  • Phone:+1 828-215-3162
Categories
  • Cell phone store
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:11AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • UScellular1900 4 Seasons Blvd, Hendersonville, NC 28792, United States
  • Marcaone.com814 S Grove St, Hendersonville, NC 28792, United States
  • Walmart Connection Center204 Anderson Ln N, Hendersonville, TN 37075, United States
  • Boost Mobile2111 Asheville Hwy, Hendersonville, NC 28791, United States
  • Boost Mobile2000 Spartanburg Hwy Ste 500, Hendersonville, NC 28792, United States
  • T-Mobile637 Spartanburg Hwy Suite 30, Hendersonville, NC 28792, United States
  • Walmart Connection centerSupercenter #1242, 250 Highlands Square Dr, Hendersonville, NC 28792, United States
  • T-Mobile305 Indian Lake Blvd #210, Hendersonville, TN 37075, United States
  • zima wireless1726 Old Spartanburg Rd, Hendersonville, NC 28792, United States
  • AT&T Store250 Indian Lake Blvd, Hendersonville, TN 37075, United States