I have been waiting over 15 weeks for my order. No response to e-mails regarding my order or a refund. This company will take your money quickly and provide you with nothing for it. If I could give them zero stars I would. I was buying this keepsake for my newborn but instead I got a horribly memorable experience and my money taken for nothing!!
I ordered an elephant for my son in April. It says the production time can take up to 12 weeks. Well it’s now creeping up on 20 weeks and still haven’t received anything. At 13 weeks I tried emailing 3 times with no response. I finally tracked her down on Etsy and messaged her. She contacted me immediately and said she was behind, apparently doesn’t think she needs to reach out to customers she has charged and happily taken their money from. Well we exchanged a few messages for a few weeks and received the final proof for the elephant. It has been a month since the final proof was approved by me and still haven’t received it. I messaged her two days ago to see if I could get an update and now she isn’t responding even on etsy. She takes your money and you don’t receive the item. Beyond irritated I purchased anything from this person.
This company is a total sham. Youre charged immediately for the product that never ships and the company doesnt respond to any communication. Should have realized it was a fraud with no phone number listed.
I had placed my order back in June. It said it would take 12 weeks until production started. It has now been over 20 weeks. I have tried reaching out to her on etsy, Facebook, email and even calling. No response. Hopefully Ill get my order soon otherwise she just stole $65.
I placed my order back in June still dont have my order and all my emails are all ignored. Im not very happy.