Always great people. They are so busy my appointment is a month away!!! I was helped by shawn maybe not correct name, by hooking my bumper up with zip ties so it wasnt dragging. HUGE HUGE HELP, MADE ALL THE DIFFERENCE IN DRIVING! Especially since itll be a month.

Prices seem high, but good work. Customer service depends on who you get at the time.

Boyd gos the full gamet to insure that a well preserved name synonymous with core values of our forefathers is held second to none. That is honesty and hard work.

We have used Boyd for many years for all our body work needs. Very professional, very knowledgeable and timely. Mark and Chad always take great care of all our needs.

They were very nice people to deal with l am sure they will do a good job on fixing my car

Take my car for door repair Monday. Have heard great things about Boyd Collision Center

They are amazing! Quality service and very professional! Brought in my Chevy Tahoe for repairs and they are taking very good care of me and my car!

Beautiful job! They kept we informed of the progress. I personally know how difficult it is to get things shipped due to Covid, so when they had trouble getting parts for my car I understood. Even with that, they still got my car finished in a reasonable time frame and the workmanship is topnotch.

Great paint and body work. Very helpful people. Highly recommend them.

Great customer service along with very fast and professional body work. Cant even tell where the damage to my truck was! Highly recommend this place!

Had the trunk and rear bumper replaced after an accident. The first time I was told it was ready, the bumper brackets werent installed at all, wax covered the back bumper, the taillight were used and heavily scratched. One of my brake lights was completely removed. Two more back and forth trips later, I finally took the car home. The inside of the trunk was still covered in wax, my stereo system was in pieces and the paint was never blended in with the rest of the car... not worth the aggravation at all

Superb customer service. Extremely pleased with repair work.

I’ve been here twice now and both time where great. The only problem I had with these guys is it took about six weeks to get a tow package for my SUV. The staff keeps you updated on the status of your vehicle and if you have any questions they will get you an answer. They do amazing work and I will keep going back to them anytime I need body work on my cars.

They were so nice and polite, they also did a great job on my car repair after an accident.

They are extremely friendly and professional they got my car in and fixed and back to me in just a couple of days and it looks like brand new I have used them twice this year and I have been extremely happy with the result

If I could give zero stars I would. I took my car there at the request of my friend whom grazed my front bumper. The bumper has a black molding on it thats isnt painted and this was scratched which meant the bumper had to be replaced. Upon picking up the car the fender and bumper were not properly aligned with the bumper sticking out about a half inch over the fender. I had to take it back for this. Fast forward 4 weeks. I noticed a dime sized chip in the paint that had chipped off around the headlight from the bumper being not properly installed and was hitting the headlight while driving from downforce. I took it back and showed it to them. I was told to bring the car back in two weeks. I took the car back. I was called and told the car was ready. When I arrived they had just painted over the chip and the paint was orange peeled and very rough. Was told to bring it back yet again and they would give me a rental. Fast forward another week. I go back to pick up the car and and the chip was was still visible but the orange peel appeared to be gone, yet you could see the primer through the thinly applied paint. I then went to the dealership and asked for the owner and was told he was off this day. I was notified this morning that I needed to bring the rental back that someone needed it. I took the rental back and looked at my car. The paint chip had been sanded out but yet this time during installation, the paint must not have been dry and the paint is coming off again. I stopped by the dealership and spoke with the owner. He stated to me that he felt this wasnt a big deal and refused to fix it. I asked him if he felt as though this would not cause the paint to come off yet again and he said no. After following the proper chain of command through the body shop management and then to the owner, no one seems to care about the customer. My car is a 2018 with 10300 miles, basically brand new. Highly disappointed with the customer service and quality of work performed. I informed the owner I would be contacting the BBB without a response from him, which I truly will contact. I quest so much for a lifetime warranty on their work, because they wont stand by their work. Shame on you Boyd Collision.

Stood behind their work, quick service. Had a minor issue with work done over a year ago and they fixed it without question or cost. Great experience.

We had a small fender-bender in a parking lot and were referred to Boyds for body work. The staff were very professional and courteous; the cost was lower than we expected, the work was completed sooner than we were told, and the quality was superb. We highly recommend Boyds.

I just picked up my 2016 Toyota Corolla that had damage from construction debris. It looks better than amazing. Really nice work!!Thank you so much

July 2016 was not a good month. On July 5th my wife was rear ended in our 2011 Civic while waiting in a left turn lane. The only damage was to the bumper cover which was cut in several places. There was no concealed damage under the cover. Thirteen days later my wife was driving our 2008 Accord near Mount Airy and hit a deer. The hood, grill and radiator support were damaged. Jeff and Mark were very courteous and helpful. Both repairs were done professionally. Color match and quality of the paint job rate a 10 out of 10. Would highly recommend them.

Fixed my car after front end collision last year and bumper still not fitting right and pops out. Went back to center and was told it will do that because of it being different parts and just keep pushing it back in when it does it. Not acceptable.

Great service. Worked with 2 different insurance companies

The Boyd Collision Center was very nice and clean. The staff was very friendly and Pleasant.

The work done to my F-150 Super Crew is exceptional. Very pleased with an awesome job from the Guys in back of the shop to the man that runs it there Mark. Thanks for the great job.

Im still waiting for my car to be finished. Theyve had it since June and its November.

Just like the previous reviewer if I could have picked no stars I sure would’ve. I think that they are used to people accepting there shoddy work that when there is those few other people that know better they don’t obviously know how to handle it properly. So let’s go back to Nov 2 got into an accident and was given a repair date of Nov 23. January 3rd I go to check on the repairs they literally still have the whole back part of the car taken apart and “waiting on parts” and that then it would go into paint and body. I was given maybe the next week as to when my car would be fixed but ofcourse that came and went. 14 days later they some how have the whole back of the car put back together and said it was ready to pick up. Upon checking the car out the trunk wasn’t opening properly it was but popping almost as if it’s not aligned right or I don’t know definitely doesn’t close as easily at all as before. So ofcourse we take it back and upon taking it back Chad not sure exactly who he is there I guess under the manager Mark said that enter prise would be there to pick me up shortly so I’m impressed because they may actually have some sense. Until I get to enterprise and find out that they really thought I was going to pay for a rental car when I had to bring our car back cause of their shoddy work. Needless to say I had to have the RENTAL CAR company manager call to get things sorted to where Boyd was paying for the rental, I couldn’t believe the audacity of these people to really try and push something like that on me when if they fixed it right and properly the first place, we wouldn’t be in this postion. Be sure if you have like a license plate cover or something to that you make sure to take it off cause some how they managed to misplace the cover we had over his license plate. If you can take you’re car any other place please do I’m lucky that since it was a insurance claim the repairs will be guaranteed so if I’m not satisfied it will continue to be repaired until I am. Mind you when I went to pick up the car when they said it was ready again after “fixing” what they had already repaired. Now the BRAND NEW trunk they put on has a crack in the plastic. I closed that trunk and went straight back inside handed the keys to the front desk lady and said I would be back to talk to Mark. Unfortunately it already doesn’t seem promising given the last review but I’m going to make sure that our car is fixed like it should be and make sure everyone knows that their customer service deserves a 0 and their worksmanship maybe .5 because I’m being nice.

Mark and the crew are great. Best place to have your accidents repaired.

My car has been there for a taillight and a dent in the quater panel for 3 weeks need i say more there slow and everytime i get a text from them the day that im suppost to pick it up they say it will be another week🤬

Great service and kind workers

Got it done fast and looks good

Good job on car

Great staff.

After a little dissgreement on what needed replaced as to repaired they did a beautiful job on my car. Very friendly staff as well.

Good people

Best body shop in hendersonville

Was very nice and convenient.

Great body work!

I didnt have anything done there because I thought the wait and prices were a bit high but Im not a collision expert so judge for yourself

Good. Paint work!!!

Did a bad job on my Nissan truck bad bad bad.

Good job