Andrew helped my husband and I find our perfect rings. He was so helpful and very respectful of our needs without being pushy. I absolutely love our rings and am so pleased and beyond happy we purchased them here.
Super helpful and friendly with fair prices and a wide variety. Jeweler on staff to help with batteries and repairs. Its nice not to have to send simple repairs out to be done.
Bought an anniversary pandora charm today for my wife. Gift wrapped and everything! Very nice associate and impeccable customer service. Good selection.
Looking to get my watch repaired and look at a new smartwatch. The ladies here were most helpful and worked hard to find out the answers to our questions, even to studying online to find out what they needed to know. We were very pleased with their courtesy and can do attitude.
Great service, bought the wrong size for my lady. The gentleman was very courteous and helpful. Exchanged with no issues at all.
Teresa and Justice were amazing!! Will be coming here more often!
Got a ring they ordered me the wrong size so now I have to wait. And didnt really feel they cared that they made a mistake. So not to impressed or pleased with their Customer Service.
We had an amazing experience at Ben Bridge. Andrew at the Galleria was absolutley phenomenal with customer service. We will definitley be back to pick out our wedding band with Andrew. I highly recommend Ben Bridge over any other jeweler in the Galleria mall.
Andrew Shick RJ Was súper helpful and nice me and my 5 year old daughter went in there and got some earrings for ourselves and he was super patient with my 5 year old while she chose a pair out gave her some options till she found the perfect ones he just gave us a great experience my daughter and I where very pleased 💕 thank you so much!
Justice was amazing from the moment I walked in. She answered all my questions and made my day
My sales lady was so helpful and really listened to what I wanted and wasnt too pushy trying to get me and my husband to buy more than we wanted. After we bought my charms we chatted for a good half hour and she gave good ideas on how to save up for the ring I really wanted and she made it sound very attainable for me!!! Thanks so much Teresa W. She deserves a customer service award
I always have a good experience with Ben Bridge. I love my rings and every time I needed a repair my rings come back looking brand new. I recommend their quality!
Had such a wonderful experience choosing my birthday present at Ben Bridge jewelry today. Right from the start Cindy came over to help me and my boyfriend, she also had a wide knowledge about each and every piece. Without her help I wouldn’t have been able to find the beautiful 14K gold bracelet that I took home tonight!
Enjoyed the top-flight professionalism and advice - which was not a sales pitch but a dialogue to arrive at the best decision.Andrew knows his stuff and worked with me.The selection was terrific and I feel the family-business approach is what makes the entire experience SO ‘familiar.’5 Plus experience and highly recommend. You are in good hands!
Thank you Carol! Thank you Teresa Reed!!! Ladies you made shopping amazing!!!Thank you helping me find the perfect wedding set. You Ladies helped me learn that I love the leaf set. Thank you for treating my Mom with so much respect and kindness.You both are heaven sent and such an asset to your company Ben Bridge. Thank goodness for your professional service and for making us laugh. We had a great time!Cant wait to buy more diamonds with you!!!
Fast and friendly service. They special order watch boxes/cases which I have been thinking about for a while and got one ordered up while they serviced a watch. Highly recommend
First time coming here and Andrew was great! I will definitely be returning. Thanks for the happy experience!
Theresa W was seriously one of the nicest sales women Ive ever come across. She helped me clean my tarnished Pandora bracelet and she took the time to get to know a little about my fiance and I. HOPEFULLY hell be visiting her again soon so we can add more charms to my bracelet. When I have jewelry needs I will most definitely go back to Ben Bridges just because she was so amazing. Happy Holidays Theresa.
Excellent customer service and very polite
Loved the service I received. They did not make me feel rushed and elaborated very well on what everything was. I was with a gentleman that was very patient and considerate with me. Would definitely recommend coming here!
Great friendly service! Will definitely be back!
Quite simply some of the most professional people I have ever worked with, and some of the most patient given my circumstances. I highly recommend them. Cindy truly knows her Gems. She’s truly one of a kind. Thank you for treating me like a GEM!
As always I was more that pleased with my sales person Teresa. She knew what I was looking for and ensured I got it. She never tried to sell me anything I wasn’t looking for. She is an outstanding sales person. Definitely will return for future shopping. Thank you Teresa.
My experience at Bridge jeweler has been successful and rewarding. The two ladies Teresa and Carolyn have helped me and my daughter pick out and find beautiful and stunning jewelry art pieces. Thank you for having them at your store. Look forward to doing business in the future. ☺
Teresa helped me find the ring of my dreams! She was very attentive and had a great sense of humor. They always have great deals and beautiful jewelry! Can’t wait to get my ring from being sized. The whole staff is very helpful and cheerful.
Always an excellent experience at Ben Bridge in the Galleria mall. Justice is my go to gal when I need to make a purchase, have a ring sized, have our jewelry cleaned (fine jewelry or Pandora), or even have my watch batteries replaced. I highly recommend everyone in the store.
They were so helpful and can tell they were really interested in helping me get what I wanted. Didn’t feel rushed at all. Left Ben bridge super happy with my new pandora bracelet. Best bday gift ever!
I made a simple purchase of a Pandora bead for my wifes bracelet. Robert have me his complete attention and even wrapped it for me without me requesting it. 5 Star service for something very simple. thank you. I will be back!!
Carol and Theresa R. Are wonderful woman who know their business. More than that, they care. They really do. They ask what you want and not try to push things on you. Thank you ladies for working with me to design my new necklace with pendants!
The staff at Ben Bridge are wonderful. There is always something I want to buy, with lots of salespeople to help me chooseI especially like Teresa. She is so helpful and promptI do refer Ben Bridge to all my friends.
Teresa Wallis provided excellent service and made my shopping experience at Ben Bridge something to remember forever. My mother will love her new Pandora Bracelet, so will my mother in-law. Thank you so much!!!
Cindy - was a great sales woman! She was very patience while my sister & I changed our minds about a dozen of time while piecing our Pandora bracelets. I’ll come back & shop with her.
Great Customer Service,Cindy and all the representatives that work here are phenomenal. Answered all my questions and concerns in a quickness. As well as making great suggestions on my purchase, which I loved.
Teresa W at the Galleria sunset store is such a delight to work with! She made my exchange so easy and was so sweet ! I had a very pleasant experience and will definitely be going back again!
Kelsey has been taking care of me for over 20 years. They were it not for Kelsey I would never have known the joys of been bridge or the jewelry I have been so fortunate to acquire over the years.I had gone to a jewelry store I didn’t know, And the people treated me like I was going to steal something. So I walked across to Ben Bridge jewelers. I ran into a young lady and asked her I have been working on my home so I’m a little disheveled, do you have a problem waiting on me and looking this way. To my good fortune Kelsey said heck no. This was the start of a very long relationship with Ben Bridge, and Kelsey Kara. Thankfully my husband was so happy with how we were treated he has continued to purchase from them for over 20 years.Kelsey is a Diamond among your many beautiful cut jewelry of diamonds. Thank you for her.Karen Belcore
I love coming to this Ben Bridge. They take such good care of their clients! I was helped by Robert at the Galleria Mall in Henderson and he did an excellent job!
Competitive pricing, great product, knowledgeable staff. Was a quick smooth transaction, after going into 4 other jewelry stores. Highly recommend, will go back.
Ben Bridge jewelers was a pleasure to deal with. Very polite and pleasant, and knowledgeable. They repaired my watch within the estimated time and for less than the estimated cost. It looks brand new.
Carol and Theresa R were amazing as always. So helpful and attentive. They are why I keep coming back to this store.
The sales representative was extremely knowledgable and helpful, offered advice without being pushy and secured our business over their competitors because of both quality service and better pricing.
Great store. People are so friendly. Teresa W. is the best!!
Thanks theresa for making this experience so special for my gf bday she loved it and even cried at the thought of such a detailed gift. It was all because of your help and making the shopping trip worth while. With your warm and helpful spirit. It was actually my first time shopping Pandora at Bens Jewelers and I for sure this won’t be my last! Thanks ladies
Very nice people great selections. They are very knowledgeable about the the Jewelry.
Robert helped me throughout my entire process and was very helpful. I would highly recommend Ben Bridge to anyone!
I went looking for a certain style titanium ring. The sale woman theresa came and showed all the options. She was very friendly and didnt try to push a sale. Found a very nice titanium ring. Theresa is awesome..thank you again...
I had a fabulous experience due entirely to their knowledgeable, personable, no pressure sales associate, Justice. I will definitely be a return customer.
Cindy helped me out on picking a graduation gift for my little sister. She was super friendly and super sweet! A+ for customer service :)
This time was great. It did however take a couple of trips to this store. I was waiting over 45 minutes before I gave up. I did come back the next day in the morning and only because I knew you had what I was after cause I saw it the night prior. the gentlemen that help me the following morning was great. The night prior...Saturday night around 7pm, I wouldnt give them a star at all. THe one guy saw me standing there and kept helping people who came in way after me. Very disappointed in the service that night. Sunday gets a 5 star this review is for the Saturday night crew!SO....After this we tried to take the peice back to exchange and the lady was extremely rude when it was pointed out that she kept helping others in front of us....to the point she even helped the Fed Ex guy who was picking up a box who came after us. He even pointed out to her that we were there first and hed wait. But No just out of spite she help him. Needless to say, I will never do business in this store again! You may want to get a number system. Id love to talk to the VP cause the manager wasnt much help. Fix your store.
Cindy helped me today and she is absolutely amazing. She helped me with everything I needed and more. Thank you Cindy for everything and happy holiday!
Best place to find fine jewerly. Fashion Show Mall. Young man named Kyle knows his stuff
I have 2 watches that were in need of repair.Chris fixed both of them with no problem.He is a expert in all watch repair.I will go back if i need to in the future.All employs in store are great customer service reps...
The salesman was very knowledgeable and the process to resize a ring was very simple and hassle free. customer service was really good!
Was a great experience and all sales persons were extremely helpful and their advice was top notch
Excellent service thanks to Ms. Cindy Daly! My Dad and I are watch collectors and happy to purchase a Tag Heuer Monaco Gulf edition from this store.
Teresa was amazing, very friendly and up-beat I dont think I saw the smile leave her face and it was genuine. Will definitely be returning.
Excellent service and products! Cindy was exceptional to us, and we loved everything about our experience.
Cindy was very friendly, helpful and knowledgeable. I highly recommend asking for her.
Teresa R and Carol are awesome! Hella helpful and informative. Highly recommend!
World- class customer service from this store - especially Chris the watch repairman and the entire sales team.
Great pricing and very helpful. Would gladly buy from again.
Very professional and very nice explains everything I needed to know and in a timely manner watch maker knew the product thankyou Ben bridge
Robert was extremely helpful and helped me with everything I needed, great experience and great selection!
The representative was very knowledgeable and understanding as to what I wanted in a gift. Thank you
They were extremely helpful and even took pics of him proposing!!! We are happy!!!
Sales woman was so nice, she made feel like I was family
The manager Andy was very helpful and considerate to helping me find my sisters gift. There is no other jewelry store in Vegas like Ben Bridge, thank you again.
Cindy was very amazing and helped me pick out the charms for the occasion
Very helpful and friendly associates during my visit today. I will surely shop here again.
Great customer service. So helpful and kind.
They helped me with my jewelry when something was wrong! So nice and efficient!
Enjoyed sales woman, Teresa. Very friendly and helpful.
Very professional moved here from la 6 months ago.had a very bad experience with a mgr at kevin jewelers in cerritos california .she stole my wifes ruby ring when she was the mgr. At weisfields jewelry. Dont have to worry about this here. Thank god.
The staff was great. Chris was a real help
Theresa is amazing, she makes it a very personalExperience and makes me feel like I am a valued customer. I will always return to this location to make all my pandora purchases
Ben Bridge is who I trusted with my wife’s engagement and wedding rings. I appreaciate their service and most of all their patience with us.
Loved it ! And cindy was fantastic best salesperson ever!!!!
Very snooty and stuck up. If you dont have a roll of hundred dollar and flaunt yohr money theyll mention the clarence case three times in every sentence. This is the second time ive had this kind of experience over the span of a year with different employees. Literally every other jewler in galleria would be miles better.
Love this store needed to replace Pandora bracket
Cindy took her time to show me all the different ring cuts and sized me . She was very friendly .
Wonderful customer service from Teresa 😊
I really enjoy shopping there
Andrew was very helpful and knowledgeable!
Just took a watch in to be cleaned and get a new battery I was treated like I had just spent $10,000 what a treat
Very friendly and helpful.
My baby buys my Pandora here😍
Great customer service!
Very nice employees, great location.
Great price and very friendly.
Great, friendly service...
Helpful people great store
Friendly and efficient service!
Fantastic service
Teresa was great.
She was amazing!
Great service!
Friendly salesman.
Andy is a solid.
Carol and Cindy are AMAZING!!!!!!!!!
Excellent