My shopping experience at Morgan Jewelers went way beyond expectations! The store manager, Arnold, is as much of an asset to Morgan Jewelers as the jewelry he sells. His expertise and vast knowledge of the jewelry business make what could be a difficult shopping decision such an easy and stress-free experience. I will definitely be back and will recommend my friends and family to trust Arnold and Morgan Jewelers with their jewelry needs. Thank you, Arnold!
I can’t say enough good things about Morgan Jewelers. Arnold and David were fun, engaging and knowledgeable. Arnold made us feel like family. His attention to detail was outstanding. Definitely went above and beyond in all aspects and made this a perfect experience. Morgan Jewelers has a customer for life thanks to Arnold and David.
Amazing service! My fiancé surprised me on our trip to Oregon and proposed to me with this gorgeous engagement ring. I always told him how I wanted something nontraditional, that I didnt want a diamond. He has anxiety problems and the staff and manager were more than accommodating and helpful towards him in choosing a ring. My fiancé isnt well versed in this category, but they helped him every step of the way and never pressured him into buying anything or the most expensive item.Im really happy with my ring, its gorgeous.Thank you again Arnold!
Shoutout to Arnold, the store manager and David! They answered all of my questions. Explained every step of the process. Arnold is very knowledgeable about the jewelry and extremely helpful. I will definitely come back for my future jewelry needs!
Visited Morgan Jewelers Oct 2021 at Galleria.First time and I’ll be back.Wonderful service, Elijah was exceptionally helpful and patient with me.Great selection of Seiko watches and Luminox.I’ll be back to buy jewelry gifts.Great prices, with outstanding service and no pressure at all from the staff. 5 out of 5.Platinum and titanium - my favs the choice looks excellent and tasteful, sophisticated, yet priced very very well.
Arnold & David were amazing. They took great care of us throughout the entire process. He showed us a beautiful engagement setting and coupled it with a stunning diamond. The service was unbeatable. They gave us a great price and an even better experience
My husband and I went to 3 other Jewelry stores before arriving to this one and we were blown away with Arnold’s customer service experience. He greeted us as soon as we got there and automatically listened to what we were looking for. I appreciated the genuine advise and all the knowledge he provided while we were there. We were finally able to find a wedding set that we were extremely happy with. I loved the way he took care of us and we will definitely be returning for any future jewelry wants and needs.
Superior service by Arnold Prepena!Couldn’t be much happier and satisfied with our purchase. The quality of the diamonds are breathtaking. Arnold even drove for hours to bring me the valuable piece. His service and passion for what he does is top notch. Thank you Arnold! Thank you Morgan Jewelers!
What i love about this store is that it has this very welcoming feeling. My husband and I were not intimidated or shy to browse their items. Rico Gomez assisted me in finding the perfect wedding ring that goes with my engagement ring. He is very professional and shows passion with his craft. He is very generous of his time in assisting us and we did not feel like we are being rushed, he was there to guide us and helped us choose the best that suits our budget! He is very nice and friendly, too! Thank you Rico!Evelyn Avenido was also there helping us. My husband was looking for a watch and found a very nice Seiko. She was very accommodating and kind in assisting both of us! Both Rico and Evelyn were great in assisting us and showed superb customer service skills! Thank You to the both of you!
I went to the mall with the decision pretty much made up on what I wanted but the store I wanted wasnt open yet so I decided to look around at the store nearby that were open on time. When I found my way into Morgan jewelry they were incredibly friendly and I showed them the ring I was planning to buy at the other place and they helped me find one similar that I loved more and still in my price range. I was blown away by the experience and professionalism demonstrated by the staff and by Arnold in particular. I would highly reccomend this store for any and all of your jewelry needs.
Great service, ask for Arnold. He took very good care of us. We had gone to 3 jewelry stores right before coming here and his service was second to none. He went above and beyond from the moment we got there and made us feel like he genuinely cared for what we wanted. I strongly recommend this place.
If you want an experience when shopping for your loved one go see Arnold. He will size you up both in style and perfect ring size! My now fiancee is happy as a clam!
David and Arnold took great care of us! David helped my husband find something within our budget for his mom and Arnold helped us out with credit/payment. They were both lovely to work with, and Ive never had so much fun filling out paperwork lol. We laughed a lot! Thanks guys.
Casual and friendly environment. Not as pushy as their neighbors across the walkway.
Arnold at Morgan Jewelers has been amazing! He’s the manager at the galleria location. His attention to detail and commitment to his customer is exceptional. I wasn’t looking and was there for my brother, whom was purchasing an anniversary gift. Arnold doesn’t use high pressure selling tactics but approached me with genuine interest to help and respect.
Ricki is the best, he really helped us pick the right ring. Great attitude and was funny. Gave us a great price for our purchase.
I was looking for a trustable Jewelry Place to get my engagement ring resize and I came across to Morgan Jewelers on Google and I called the place and spoke with Rico Santos which by the way I am very impressed with his outstanding customer service. I have concerns dropping off my engagement ring because I heard horrible stories how other Jewelers stores take out the diamonds and replace it with something else but Rico made me feel so comfortable right away I can just tell he is very genuine. I got to the store and Rico assisted me right away he checked my ring and he me made feel that my engagement ring will be in good hands. It took less than 24hrs to get my engagement ring resize I came back the next day and my engagement ring fits perfectly and they cleaned it too my engagement ring looks so shiny and sparkly. Thank you so much Rico for giving such an outstanding customer service you went beyond and over. Morgan Jewelers is trustable, efficient and give excellent customer service.
Arnold made my very first jewelry buying experience so easy and enjoyable. He has repeatedly gone beyond the call of duty to ensure my fiancee and I are more than satisfied with our purchase. A beautiful engagement ring accompanied by outstanding customer service should be all the reason to shop here. I will never buy jewelry again without visiting Arnold first.
Just had the best experience with Arnold! Definitely knows what he’s doing!! Thank you for taking the time to explain everything & making the process fun & easy. 100% recommend! Will definitely be back.
Arnold was absolutely amazing. He was so helpful in picking out the perfect ring for my fiancé as well as for myself. He is a great salesman and was so helpful throughout the process. I would come back here for any and all jewelry needs! Thanks Arnold!
I highly recommend shopping at this location for any and all jewelry and accessories. I have been here multiple times and every time has been a wonderful experience. Between the kind staff and quality jewelry at competitive prices I can honestly say I wouldnt go anywhere else. Thank you to the store manager Arnold for all the help finding my wife the perfect gift. You all are wonderful and Ill be sure to be back soon!!
After searching through two previous jewelry stores we finally came across Morgan Jewelers where we were immediately greeted by Arnold. He asked me if I had anything specific in mind, I described my dream ring to him and without hesitation he said he knew exactly what ring would be perfect for me. As soon as I saw it I knew it was the one, it was more that what I had imagined, Arnold went above and beyond in ensuring that it was perfect. Tom and I both got exactly what we were hoping for and more! Thank you to Arnold and the rest of the staff at Morgan Jewelers for ensuring our expierence was nothing less than perfectness. I guess its true what they say, third time is a charm!
Haven’t shopped at jewelry stores that many times so I was still new to this. I was helped by a person named Alex and was blown away by his service. He walked me through many different options for what I was purchasing and made me feel comfortable and assured that he would be there to help every step of the way. Whether he was taking time to explain the processes on how gems form, or to different types of precious metals, he showed his incredible expertise in this field. I highly recommend this store for anyone who is in the market for new jewelry and I’d highly recommend Alex to be the one to help you. He gives the best one on one care that I have not received from any of the other jewelry stores I’ve been to, nor any other store I’ve shopped at. Thank you for helping me on this new journey I’m entering Alex. I will be back to see you personally for any of my jewelry needs in the future, and thank you Morgan Jewelers for being the store that has unmatched customer service, and an eye for great talent like Alex.
Jocelyne answered every question I had. They had a sale and it was just 10 days after a my birthday so why not? She made me feel valued as a customer which is what counts today. The staff /owner was very kind and engaging both times I visited. The quality coming here over any other jeweler felt much nicer than any other competitor very glad with my purchase. It didn’t break the bank either. Amazing.
Went to Morgan Jewelers at the Henderson Galleria to browse and found the perfect ring for my bride of 38yrs, thanks to Arnold! He took his time and made excellent suggestions for us, kept us informed while he was customizing the ring, sent pics and in the end, my wife got her Dream Ring. Arnold went above and beyond to make us happy. Hes a friend for life and we will definitely be back! If you want the perfect piece of jewelry and great service then Arnold is the guy! Thanks Arnold for everything!
I went into this store to look for a ring. Rico has been extremely helpful and knowledgeable, he also will help you find exactly what you’re looking for within your budget. The staff here are very friendly and not pushy. Rico suggested a service to make my old ring look like new and it came out amazing!!! Great honest jewelers.
Arnold Prepeña, was awesome, great customer service. I was there months ago, put a ring on hold and he kept it and remembered me right. Great purchase and experience.
We had the pleasure of getting Rico to help us. He made the whole experience wonderful! Rico helped my daughter find the perfect item. The experience was fun and relaxing. We will definitely be back 😊. Thank you Rico!!
Wonderful service, came in to replace my watch battery and was immediately offered the option to clean my earrings and necklace at no extra charge. Alex and everyone else were very courteous and polite. Will definitely come back for any future jewelry needs!
Arnold was a great help from start to finish! I will recommend him to everyone in Las Vegas! Thanks again.
My husband and I happened to come in to Morgan Jewelers just to browse and do some window shopping! Luckily, a very friendly Store Manager approached us and offered us their great financing options! Even though we were not really planning to buy, Arnold is such a good Manager, best on “sales talk”, he is very informative, sooo funny, very very helpful in helping us choose the best ring and watch that is within our budget! He made us very welcome, comfortable, and was very kind of his time in assisting us! We are so thankful that finally we found a great and very helpful manager, might have also found a new friend! He is very kind to also make sure that i will have my ring available for my right size and he will deliver it to me on the same day. He is doing such a great job and a kind of person who goes above and beyond to satisfy his clients and the best customer service we have ever experienced! THANK YOU ARNOLD! YOU’RE THE BEST STORE MANAGER EVER! 😍😍😍
Went in looking for an engagement ring and I didn’t really know what I was looking for but thanks to Rico I was able to do just that. He helped me out a lot and gave me great options. I’d go back to Morgan jewelers any time if I need jewelry.
A MUST READ! My experience with David and Morgan Jewelers. My sales rep that says hes an assistant manager is far from it. My experience with David the assistant manger is nothing but a liar and running shady deals on the side to people please his mistakes.Timeline:Mid March, my fiancé had went to Morgan Jewelers looking to purchase my wedding band. It was this day she met David. David came off as a trust worthy person that was looking to assist us as well make a sale. He mentioned to us that if we wait till April 22nd they will have their big annual sale. He mentioned the sale goes on every year and they take 50% off everything plus as he said, if you spend more you save more deal. So depending on the price, we could qualify for more discounts of either 10% to 20% additional on top of the 50%.Mid April, I personally went to the store to meet David after my fiancé mentioned about this awesome deal and to take a look at rings that I liked. David being very excited mentioned and confirmed the sale was going to happen on April 22nd.April 22nd around 4pm-6pm, came back with my fiancé seeing balloons and a busy store. We went looking for David. Once it was our turn to work with him he once again told us about the sale however it was different from what he told us a month ago. The sale was indeed spend more, save more ranging from 10%-20% however there was no 50% on top of the additional savings. After being very disappointed on waiting a month on a false sale as prices were not even close to what he has claimed. David then asked me walk with him out of store to tell me that he can have the store jeweler on the side make a perfect custom ring made out of white gold and yellow gold offset ring for the price of $700 cash! This is when all the shady deal erupted. David specifically said it had to be cash and we had to step outside of the store so the other employees and cameras would not witness the act or be traced. As a customer that just wants my wedding band, we went along with it as David assured us it will be okay. David said it will take a couple weeks and we will get the ring.May 14th, David texted me saying the ring is complete and to come in and take a look. Excited to see the ring we went to the Galleria Mall right away. When we arrived and looked at the ring, the ring had major flaws from bubbling holes from the mold, to gaps on the yellow gold insert to the ring not even rolling evenly as it had an oval shape. Told David this was unaccepted, told him what needed to be fixed and David apologized and sent the ring back to the maker and said it will be perfect.May 24th, David sent me a video of the ring being completed and to come in and see what I think. Excited again, left work and went to go see it. Once we arrived, David came to us and said he wanted us to see it but it wasnt perfect to his standard and wanted to send it back. Immediately I was upset and told David, why did you have us drive all the way here if youre not even happy with the ring. Mentioning to him that I own a business and having to come here makes me lose time and money!! David said, he wanted us to see it in person on why he was upset. The ring did look worse with further gaps between the yellow gold offset and the yellow gold not being in a straight line and being wavy. David sent it back and we left saying his guy will fix it and said, Dont worry, it will be fix and in fact dont think about it and I will let you know when it is done. Having zero confidence it will be done right I gave him another chance.June 16th, my text message to him, Hey Dave, checking in and seeing whats going on with my ring?. David replied, I was just talking to him Monday. Hey has began working on the new ring! I will check in with him again Friday to see where he is at 👍🏼June 28th, David texted, Just touching base with you and wanting to get a deadline on when you need it by exactly. My reply, Hey Dave, a month ago lol our wedding is a ways out but we want it. What’s happening now?.July 15th, Still no reply.
Arnold was the best! He did great work on the rings and had great energy. He made sure my mom was happy the entire process and kept her updated on the status of her rings as they were being made. If you’re looking for amazing service and amazing products then go here!!
Thank you to Arnold for helping me find the perfect engagement ring. He took his time and made sure I felt comfortable during each step of the process. Their customer service is what every establishment should strive for.
The staff here is amazing. I worked with Rico, and he was incredibly patient and consistent in following up with me with suggestions and modifications. He was there for me with every step of the way. My now fiancé isn’t easy to figure out and he made it happen effortlessly. Hopefully, Rico stays with the company, because he exemplifies the company in its brightest possible light. His manager Arnold was hilarious and also very helpful in the process . Thank you guys, for giving my woman the “perfect” ring. Her words lol not mine, but I couldn’t agree more.
The staff was amazing! Alex was very knowledgeable and helped us custom design my wifes ring. Great energy in the store. We will not buy jewelery anywhere else!
I met Arnold when he worked at the Boulevard Mall, he gave me the most amazing customer service back in 2017. So when my fiancé and I decided to tie the knot, I thought about Morgan Jewelers and going back for our rings.I ended up finding Arnold at the Galleria Mall, what a coincidence lol and he never disappoints on his amazing customer service and prices. My fiancé and I got the rings we wanted, it was fast and easy.Thank you Arnold for always being awesome, your staff is also very sweet.
When i went in the service was AMAZING! The sales guy helped me with the purchased answered all my questions and i left very happy, when i arrived home the item i purchased was a gift and he did not like it, so i went back to exchange it for something better, when i arrived the sales man was happy to help, but i soon as i told him it was an exchanged his attitude changed, he made me feel like i was wasting his time, so i ended up just returning the item, he was very rude and condescending, so much i got the refund and i walked across to Kay and made my purchase.
I had no idea where to begin. Then I found Morgan’s Jewelers. I was first greeted by the most amazing general manger I’ve been around. I work in the hospitality industry and trust me when I say that this IS without a doubt the best I have EVER been treated by someone who works in customer service! I went in there having no idea what I was going to do and left with the most BEAUTIFUL engagement ring I’ve ever seen and Arnold led me right to it! This guy is truly amazing and if I had to do it all over again I would come here 100/100 times!!P.S.The AGM was extremely nice and professional as well!! All in all the BEST experience I think I could of had!!
I would like to thank Arnold for making my wife and I feel so at ease while looking at rings. Arnold was and is amazing. He bent over backwards to help us get her ring before we went on Vacation.ToddI Love love love my ring!I’ve been waiting about 5 years to get this beautiful diamond!Arnold and his team were so helpful and informative about size quality and color:)Thank you guys for helping my dream diamond ring come true!Julia-❤️
I highly recommend doing business with Morgan Jewelers. I was looking for a hard to find watch. Arnold Prepeña took on the challenge. Highly professional, great communication, easy to work with!
I want to say first off that buying jewelry is always skeptical in the fact are you going to get taken advantage of. Before I even go to a place to buy something, I always read the reviews just to make sure that the people That represents their business is even worth going to see. I would like to thank Arnold the store manager not only for his outstanding customer service but his honesty, professionalism and knowledge of jewelry. Arnold did not make me feel like I was purchasing a car but made me feel like family. I felt extremely comfortable and safe with his expertise and advice. I went there to purchase a 10 year upgrade diamond for my wife and he gave me 3 choices to chose from. He did not force me to pay for the highest diamond but actually recommended the least amount diamond for what I was actually looking for. But the awesome thing is Arnold doesn’t know who I am and what my finance status is so he didn’t judge a book by its cover. And of course I went with the most expensive diamond. I just want to say thank you to Arnold and that he deserves a huge Acknowledgement from his superiors and deserves to be recognized for his outstanding customer service. And lastly that I would 100% vouch as a referral for Morgan’s and Arnold. Thanks again
I went to Morgan Jewelers to look at rings and was immediately impressed with the level of service and attention given by Arnold and Jocelyne. They werent pushy in any way and did their best to ensure that I was getting exactly what I wanted. When it came to making the final purchase, Arnold even came in on his day off to make sure I was taken care of and satisfied. I HIGHLY RECOMMEND Morgan Jewelers. Arnold and Jocelyn both went above and beyond any expectations I had.
I never buy jewelry from the mall but this place has completely changed my mind. From the second I walked up Rico greeted me ( when he was about to have lunch) and made me feel comfortable. Not pushy and listened to what I actually wanted. I came in looking for one specific thing but after trying it on I did not like it, Rico never got upset with my inability to decide, he was able to pull pieces that I love. I have since been back two times and will continue to go. If you want to shop, have alot of questions and dont want to feel pressured to buy this is a great spot and dont forget ask for Rico :)
We haven’t had the best luck with customer service at other jewelry stores but Arnold and his staff at this one will definitely take care of you!! They go above and beyond to make you happy, no matter the amount of money you are spending. Thank you 😊
Got in they replaced the batteries on my two watches and let me know that my third watch was solar powered and got a nice price. Excellent service and will go anytime I need good quality service and products!
Robert at Morgan Jewelers in the Gallery Mall was awesome helping me out with my purchase. He didn’t pressure me into anything but was so helpful with picking out the right piece of jewelry I was looking for. I will definitely be using Morgan Jewelry’s again.
This place is a 10/10!, I highly recommend this place and here’s why, I was shopping for a ring last minute before me and my fiancé’s flight to Cancun. I shopped around different jewelry stores and wasn’t too impressed, until I walked into Morgan Jewelers. Rico and Arnold made a really good impression. They helped me find an amazing ring that fit my budget. The thing that impressed me the most is that Rico delivered the ring to me personally the day of my flight because I had to keep the ring secret and had no ride to the store because my fiancé had used our car! The ring was the big and it was the best option! I proposed to My fiancé in Cancun and she absolutely loved it!! Both Rico and Arnold definitely delivered top notch costumer service I’ve ever received in my life!! I can’t thank them enough! Hands down the best jewelry store in Vegas!
I went in to Morgan Jewelers to have a pearl placed in a ring for my Daughters 16th Birthday and I left with sooooo much more. The staff was super friendly, However Mr. Arnold went above and beyond. He not only assisted me with choosing the perfect ring for my daughter but assisted me with finding the perfect earrings for my mother. He was patient, kind and professional. He helped me stay within my budget and gave a generous discount and even provided me with a warranty on my purchases. He even cleaned my wedding ring free of charge. When Mr. Arnold discovered that my Birthday was the following day, I was given a Beautiful Gift of Pearl Earrings as a token of his appreciation for shopping at his store. Mr. Arnold MADE MY DAY!!!!! In times such as these his kindness and Generosity is what is needed in the world today. I am forever grateful and Recommend Morgan Jewelers to anyone who is need of beautiful, elegant Jewelry at great prices and even Better Customer Service.Thanks Again Mr. Arnold and the staff at Morgan Jewelers!!!Sincerely,Renee
Arnold was very helpful and a pleasure to deal with. He got my ring in time for my fourth anniversary.
I got my husbands tungsten wedding band here, And after some sizing it was perfect!All thanks to.....Arnold PrepeñaStore Manager - Galleria Mall, HendersonThank you so much for your updates and consideration in keeping me updated, giving me peace of mind.
I first went here with my girlfriend looking for earrings. We were greeted by Arnold (the store manager) and I have to say he was great. He made this shopping experience very fun for us with his awesome personality. Never pushy, and works within our budget. My girlfriend was really happy with the purchase but the customer service here made us want to come back. Sure enough I went back to buy a necklace for her birthday. 2nd visit was even better when Arnold and David took care of me and suggested the best piece for her. I truly appreciate the people who work here for giving the best service and sale experience ever. I will recommend this to friends, family, and to everybody who wants to make their loved ones special. Thank you Morgan Jewelers!
I was more than impressed with the service we received at Morgan Jewelers. We were searching for a wedding band for my fiance & they had such a large selection of modern wedding bands. We were assisted by Rico, who was so patient & kind. We never felt like we were being pressured to make a purchase; unlike the other stores we went to later that day. My in-laws were assisted by Arnold, a few days prior and suggested we check out Morgans first. They assisted us with sizing, style & price point. Rico was even kind enough to clean my engagement ring that desperately needed it. After searching around other stores, we found ourselves back at Morgans & purchased one of the rings they assisted us with finding. 10/10 Would recommend.
If I could I’d give them 10/5 stars! They helped me find the best ring for my fiancé and gave me the best service out of all the jewelers I went to and I went to many. They were very friendly and did whatever they possibly could to make things work out for me and my wants.The associate that helped me a bunch was Arnold and he helped me pick out the right ring and helped keep within my budget. I would suggest anyone looking for any jewelry to come here because truly they were the best service I’ve had. Thanks again Arnold!!
Rico Gomez was such an awesome sales associate! He helped find the perfect engagement ring for my girlfriend! Thank you for offering me the Moissanite Ring, she loved it!
I was looking for a cross necklace for 2 years I walked into Morgan jewelers and the store was instantly inviting and friendly. I spoke with David there and told him what I was looking for a rose gold cross small and dainty. David instantly showed me the cross I knew I had to have after. David was very helpful and kind he saw I had a bit of anxiety about my purchase he reassured me that this was okay and gave me time to think about it he wasn’t pushy I went back the next day and bought my beautiful cross!! Thank you so much David!!
Alex and Theron were alot of help, if you need watches, batteries for them or just want to know about watches in general these are the guys to see!!!
I’ll like to thank RICO for helping me out helping me choose the right right to give to my wonderful girlfriend. I truly recommend you guys checking with him! Great prices and a very professional employee!
Great store, I got my watch here 2 yrs back, the guys at Morgan and the battery finally gave out, they set me up with a new battery and had me out the door in less the 10 mins. Thank you Alex
Me and my husband love this store so much.We followed Arnold from blvd mall to galleria mall because his customer service is just amazing!!! If you are looking for any jewelries and good customer service then he is the one you are looking for..He stands out when you go to the store because he welcomes you with a big smile on his face and makesure that you are happy with your purchase.
Rico was a great help in picking out my wife’s new ring. Very professional & friendly gentleman!
Alex was helpful with taking care of my needs awesome staff thanks a bunch
I highly recommend Arnold and David. They both helped me out finding the perfect ring for girlfriend. Im glad I choose this fabulous store and will do all my jewelry shopping there!!
David helped me and my girlfriend find the perfect ring. They did a great job. In a mall that has many options Morgan was the best for us.
I’d like to start by saying that I thought buying an engagement ring was going to be a stressful process. Although I’m sure it could’ve been if I didn’t end up here. For 2 weeks I was doing my research trying to figure how and where to buy the perfect ring. I had a long list of jewelers I was going to visit, but I only stopped at one and knew I was at the right place when Arnold the store manager welcomed me. Arnold was able to educate me on the ring buying process and what to look for. I learned more from him from that encounter than the two weeks i spent researching rings. Arnold listened to what I said and he knew exactly what I was looking for. He knew exactly what I needed and what I did not. Arnold made this whole experience great.P.S. I don’t ever write reviews, but my experience with this store and Arnold made it worth taking the time to show my appreciation.
Arnold went out of his way to assist me in my beautiful jewelry purchase. The best customer service and they show they really care. I have nothing but great things to say about the staff at this location. Prior to Arnold Jocelyn also helped me and was such a joy. I will definitely keep my business here!
Jocelyn was a grate help ask for her and she will treat you the right way and give you the best deals awesome person!
I will never forget my first experience a little over five years ago at Boulevard Mall with Arnold. At that time it was my first gift for my now wife five years later. That experience I had with Arnold is why I continued to be a loyal guest and he shows time and time again on why I keep coming back. What I love about Arnold is when I come in to store to get maintenance done, or to purchase something new which is always a great experience, or to make a payment he always says hello by name to my wife, and kids. Thank you Morgans for your business and thank you Arnold!
Great customer service, very friendly and helpful
Robert G was very helpful. My husband and I were not sure what I wanted to get and Robert came up with great suggestions and we were able to find the perfect necklace and bracelet.Thank you Robert
Fast and friendly service! All associates were awesome! Rico, did an excellent job finding what I was looking for! Amazing store that will satisfy your needs for any occasion!
I don’t normally write review but this was a must. I was reference by a friend and I was very skeptical at first but Arnold and his team went above and beyond with taking care of me. He was able to help me pick out the right present for Mother’s Day. I HIGHLY recommend this place! I’m a very happy customer 😃
Arnold the store manager was excellent in customer service. He is knowledgeable and friendly. He made this exciting experience one me and my boyfriend will never forget.
Extremely happy with my purchase and customer service. went in to buy a engagement ring David helped me pick out a perfect set. Great place to shop with no pressure to tactics.
Amazing service Alex and Theron were an amazing help💯
Arnold is the best! He has bent over backwards multiple times to make sure we get the rings that we want. He is upbeat, funny, and honest and I love his personality. I would recommend him any day.
My fiancé and I went in to Morgan jewelers and Arnold helped us picked out rings, that fit our personality and interests the best. He is a very sweet man and kept it really professional. He even made our daughter feel very included. I really enjoyed his services and will definitely be back for future purchases! Thank you Arnold! You are awesome!!!David helped us as well! He is really cool to talk to and had picked out the cutest ring for our 6 year old daughter (which we will be back for)!! Thank you David for the advice on how to get the earrings back into my daughters ear!! He truly knows what he is talking about!!
Thank you to Rico Gomez at the Galleria for being so generous with his time, answering my questions and inspecting and cleaning my diamond 💎! Such great customer service ❤️💯🙌
Their service was amazing!!! My mom absolutely loved her ring 🎉💍
Arnold was amazing! The Henderson store is by far the place to go! Arnold took such good care of my husband and I! We appreciate everything he has done for us.
This was the first store I visited and after going to all the jewelry stores, Im glad to make a choice and found the perfect ring for my girlfriend. I highly recommend Arnold!!
My fiance picked out a gorgeous engagement ring for me. Arnold is the owner of Morgans, hes very upbeat, honest, respectful with great customer service of satisfactions of making his customers feel welcomed and appreciated by the true value and quality of the piece/pieces of jewelry that has your attention.I have my heart set on some beautiful Valentines earrings.
My experience with Arnold is he is very trustworthy and knowledgeable. I met Arnold for the first time when I was in Las Vegas for a conference and I was walking around the mall. He personally is very cheerful and pleasant to work with. He sold me a men’s single diamond ring. He went out of his way to get it sized since my time was limited.A year later I purchased the ring for my wife to replaced her lost engagement ring I gave her 30 years earlier. The transaction was done via e-mail and text since I lived in the east coast. He would text me pictures of the diamonds he has available and provided me with his expert opinion of the flow of each diamond he showed me. After selecting the diamond I wanted base in the criteria I provided him; he then recommended the setting where the diamond would shows its brilliant sparkles.At that time when the ring was ready, my son and my wife had a vacation plan in Arizona. Arnold took time off just to drive the ring to Arizona with his wife just to deliver the ring to my wife. My wife was surprised and love the rocks on it’s perfect setting. My wife had so many compliments how brilliant her ring is and how it sparkles when the light hits it at any direction,Arnold is not just a salesperson/manager who just wants to get a sale but a person who will give the correct recommendation before you decide to purchase anything and advice so that you can make the right decision.I highly recommend him if you are looking to buy any jewelry. When you buy through him you are assure you are getting the best value to what you are buying
Perfection! We weren’t planning on buying jewelry that day but just popped in to get a glance. We came across Arnold. A professional, knowledgeable guy loaded with personality. He gave us a deal we couldn’t refuse! His customer service is the very best and I am thrilled with my new anniversary ring! Thank you Arnold Prepena!
Great establishment! Arnold took care of us and made it possible for myself to buy my wife her ring! I will definitely be recommending family and friends to shop here first before anywhere else. Thanks Arnold
I loved my entire experience here at Morgan jewelers. I’m from California and was in town just for fun. I was looking for the perfect wedding ring for my soon to be husband, and out of all the other jewelry stores we had gone to, Morgan jewelers had the best selection with the best prices. Arnold helped me the entire way through, he was awesome. Super sweet and welcoming. They have earned my trust and future business!! Thank you Arnold!
I came in to buy my wedding ring and engagement ring and I worked with Arnold who was spectacular. He was able to guide us through the process and made the event easy. I would highly recommend coming to see Arnold before going anywhere else, he’s a great guy!
I came in to this store in need of some major help and Arnold and David did just that. They listened to what the issue I had was and helped me solve it expediently and I now feel so much better. Thank you both again!
I’ve been shopping at Morgan Jewelers for Years! About 6 years now. I like to go to different shops, such as Tiffany’s and Cartier to name a few. But let me tell you this, the customer service I get from the Manager, Arnold at Morgan Jewelers out beats any service I’ve ever had at those other high end stores. I still love to shop there, however, when I need something right away, I get it done with exponential service from Arnold and over the top 5 Stars! It doesn’t matter if moved from Vegas, to Hawaii, traveled to Asia or now living in So. Cal... or even in Scottsdale Arizona. He’s always have taken care of me. EVEN FLIES out from Vegas to Hand Deliver my fiancees new upgrade 2 CARAT Ring and Customized Pendant. Arnold is AMAZING! I’m so grateful to have met Arnold and love his follow ups. Sometimes, I don’t really need to shop for anything, but just because gifts for my better half is always the best. Thank you, Arnold for being amazing! I always send people his way. He doesn’t even know it. Hehe! But now, I think he should know. So, Please go find Arnold and let him know I’ve sent you and who knows, he’ll give you that same extraordinary special service... Well, I do know he would. But you need to find that out for yourself! 🥰
Love Arnold and his staff and so amazing and professional! They took great care of me. I brought two beautiful rings that day and was able to get both sized with a hour not weeks like the other stores. He’s a Nice guy. I will continue to do business with him!
Arnold is the best at his job! He was so gracious and understanding and took care of my wedding set in such a fast and timely manner. I could not be more pleased with the level of service that we were given and the care and concern about how I felt when my diamond went missing. if you need a wonderful, understanding person to buy jewelry from I highly suggest Arnold at Morgan Jewelers.
We had the pleasure of being assisted by Arnold Prepeña way back 2018 when my husband and I were just starting our family. We had an amazing time with Arnold, he is very knowledgable and was focused on what I need and require. He is very friendly and bubbly too! Best service ever.So, when we have decided that it’s time to upgrade our wedding rings, of course, we came to the store looking for Arnold. I already had an idea of what kind of ring I want, and he went beyond my expectations! He provided me choices of rings that gave me sleepless nights, simply bcos I can’t choose, they are that adorable. He follows-up on me and made sure to explain everything in detail. He goes a long way in building rapport with his customers. We couldn’t have asked for more. We have decided to get 1 1/2 ctw with a 0.61 cu SI2 cushion cut center diamond.. It’s so beautiful! I’m so glad Arnold was with me throughout the process..No regret of being a loyal customer of Morgan’s. Arnold is a staff for keeps! He is not only a jeweller but also a friend 💕 Kudos to you Arnold and to everyone who works at Morgan’s Jewelers.
My husband and I met Arnold when we were shopping for wedding rings. We had been to multiple stores and our experiences were not great. Once we met Arnold, we knew we were working with a professional who not only knew what he was talking about but he made the process fun! He will be our forever jeweler from this point on. His customer service skills are exceptional!
Love my ring I highly suggest to come to this location Arnold is the best ❤️ He will make sure you leave highly satisfied ❤️
I bought my fiancée her engagement ring here back when they were at the Meadows mall. We were excited to hear they moved to Galleria because its much closer to us. Arnold was super helpful getting us our wedding bands. He was able to match my fiancées engagement ring perfectly. We ended up getting the wrong size and brought it back in to get resized. We were surprised when it was ready basically the next day! We highly recommend Morgan Jewelers at Galleria for their excellent service!
Arnold was super professional and personal. Definitely the go to guy if you’re trying to find the perfect ring. Very welcoming and makes the experience personable to satisfy your desires! Thanks Arnold!