user
Phone Todd - Cell Phone & Computer Repair
409 Marywood Dr, Henderson, KY 42420, United States
Appearance
Phone Todd - Cell Phone & Computer Repair
Comments
Ji
Review №1

Replaced the battery in my phone quickly and at a good price. I use this phone for my business so it was very important to me to be back up and running. Thank you for the prompt service!

ci
Review №2

Ben from Phone Todd located in Henderson, KY. was very polite, helpful and efficient with the repair of my son’s broken screen. Ben also helped me find a quality case to protect the phone moving forward. I highly recommend Phone Todd for all your cell phone repairs.

Ch
Review №3

Came in multiple times and service is always good… definitely recommend

Ca
Review №4

Very nice knowledgeable people. Fix phones and problems quickly.

Fl
Review №5

Phone was like brand new. Friendly staff as well! I highly recommend!!

Le
Review №6

I took my PC to them so they could diagnose the problem, they charged me 25 for the diagnosis and told me it was a defective CPU or motherboard, so I went through the process of exchanging my CPU for a new one with AMD, only for the problem to be a simple BIOS update, they don’t know what they’re talking about

Sa
Review №7

Very honest, simple and straightforward! Very fast and excellent work quality. I have used them several times and have always been pleased! Their prices are very reasonable too.

Mi
Review №8

My phone was not charging and I was scared I was going to have to buy a new phone. I showed up at PhoneTodd and my issue was solved quickly! The service and professionalism was top notch!!!

La
Review №9

Harlen was a great help, friendly and wanted to do the best for me concerning my phone.

ma
Review №10

Brought my iPhone in because it was not charging. I figured I was going to have to buy a new one since I had checked every possible solution on YouTube and tried them all with no luck. Harland (Who is extremely knowledgeable) said he was going to take it to the back and check something. He came back like 2 minutes later and said there you go. Fixed and charging. I highly recommend to anyone that thinks their phone is shot. Price is EXTREMELY reasonable. Thanks Harland, I will definitely recommend you to everyone.

Ly
Review №11

I took my phone to phone Todd to get it fixed. Harlen was very nice and welcoming. You can tell he loves what he does and will do his best every time. I felt my phone was in good hands! I recommend you go to phone Todd and let Harlen help you!!!! Five stars!!!’

Ro
Review №12

My Daughters cat knocked her laptop off and broke a part on her laptop.With it being Saturday afternoon,I figured they would have to keep it over the weekend. Instead, He was able to fix it on the spot at an EXTREMELY reasonable price. I highly recommend Phone Todds for any of your repair needs. Thank you, Harlen!

Mi
Review №13

Highly recommend! The gentleman working was skilled in what he was talking about and was absolutely not just trying to make $. I will be coming back. He even fixed our chrome book free of charge.

As
Review №14

I brought my Samsung Galaxy S9+ in to be fixed today and Harlen (sorry if its misspelled) did such an awesome job!! The screen was cracked/shattered and was flashing/turning bright green. He fixed it just like new!! It works GREAT!! I can read, play games, shop, you name it without getting a headache or my eyes hurting!! Thank you so much, Harlen!! I will definitely be back and recommend you guys to friends!! 😊🤘👍

Ba
Review №15

Harlen is a fantastic, very knowledgeable young man. He is always very personable and makes you feel right at home. He is certainly an asset to your company. He is a 5 plus star.

Ly
Review №16

I took an iPhone here to get fixed 2 years ago and had an awesome experience, they gave me a free case after I got my screen repaired. This is my second time doing business with them. Super busy today and Harlen still got it done fast, Thank you! Fast and reliable service!!

Le
Review №17

Harlen is great. He is really courteous and has helped me set up my phone. I really appreciated his help. You could not ask for better service than what he gives. Thank you Harlen.

Cr
Review №18

1/10/2020..I had a battery issue. I called Phone Todd in Henderson. The manager said there was 1 in front of me, come on and he could do it. I arrived, checked in and I was ready to go in 30 minutes. Not only was he fast with my repair, he checked in 5 people in between my repair. Will definitely refer people to the Henderson store! Thanks again!

Er
Review №19

Harlen was really helpful. He fixed my phone super fast. I would definitely recommend anyone with any kind of technology issues to come here.

Ka
Review №20

Harlen was extremely helpful to me when my phone was acting up. I couldn’t hear anyone and I took it in and he had it working in 5 minutes. Thank you so much for fixing my phone and for being so kind also. Highly recommend Harlen and phone Todd.

Li
Review №21

Great service from Phone Todd employee Harlen! Was heading out of town and having battery issues...stopped in and was on the road within no time at all. And, the store is easy to find and very clean!

SA
Review №22

Harlen was nothing, but helpful... I would recommend anyone who is having problems with their electronic devices to bring them there. Very satisfied with the great customer service.

Mo
Review №23

Very nice and helpful. A lower person would have had the chance to rip me off. Took an ASUS tablet in to have a new screen put on. Had the new screen in hand. He told me I didnt need a new screen, the only thing cracked was the glass screen protector. I had forgotten that I put it on there!!! Thanks!

Br
Review №24

Very knowledgeable and efficient. Would highly recommend. Had my phone in and out within one day.

Li
Review №25

Harlen taught me home to clean out my husbands phone (he does woodworking so constantly gets sawdust in it!) He was very thorough and demonstrated each step. Very knowledgeable!!

Am
Review №26

I’ve called a few times just for info bc my son needed a battery for his Iphone. Brandon was helpful and friendly each time I called. Harlan was able to get a battery put in my sons Iphone with no problem. Glad there’s a Henderson location.

Cr
Review №27

Excellent service- everything was explained in detail, pricing was great, and staff was very friendly. Highly recommend!

Lo
Review №28

Harlen is one of the most sweetest kindness most helpful person Ive ever meet I greatly appreciate all the help he did for me with my phone Id give him a billion stars if I could again thank u so very much herlen there needs to be more people like u

Ja
Review №29

Harlem fixed my phone fast. I love this place. Thank you!!!! I love phones I pee ipee

Kr
Review №30

Harlen was the one I worked with, phone was in great shape, great timing, and was good with communicating when it was ready.

On
Review №31

Took my phone in prepared to spend $ to have the sound fixed. They fixed it right away at no cost. My sound works great and we were out the door in 5 minutes!

Ca
Review №32

I was visiting family and my iphone broke on me, these guys got me in fast and they were friendly! i am very grateful for their help and so is my phone! Thank you guys for fast and friendly service!!!!

To
Review №33

My wife had her phone fixed today and was telling me how awesome her visit was. The employees were very helpful and nice. Highly recommend. 10⭐

Jo
Review №34

Excellent service, good prices, and extremely polite. Im really happy with the same day service!

Ro
Review №35

Super fast service, great customer service, my phone is alive again! Would definitely recommend to family and friends!!!

De
Review №36

Harlen is knowledgable and very helpful. I would recommend this business to family and friends.

am
Review №37

Great pricing. Fast service.

Ro
Review №38

Harlen took great care of me got my phone fixed in no time, thanks

D
Review №39

Had my Samsung s7 screen replaced due to dropping it about a month after purchasing. I had phone Todd order me a new screen which came in within 2 business days, dropped phone off that morning heading to work and picked up during my lunch break! Also went ahead and purchased a new phone case when I picked my phone back up since I apparently needed one and the discount they offer on accessories with repair work! I will definitely use phone Todd services again in the future if I need repairs and would recommend them to anyone. Fast repairs and friendly staff!

Ta
Review №40

Adam did a great job fixing my husbands S6 galaxy. Very reasonable prices. Very friendly atmosphere. Would definitely recommend and return in the future.

El
Review №41

Wonderful service. Harlen is an awesome help for any kind of issues.

Je
Review №42

Harlem was very helpful and courteous! Definitely a gold star employee!

Da
Review №43

Harlen fixed my bluetooth issue. Did a great job on my Bluetooth on my Samsung j7 I really appreciate it Ill be coming back.

ru
Review №44

Harlen is a great speedy worker and my phone is working great thanks iphone todd

Li
Review №45

Harlan was very ears opended, listening to my phone problems, and gave me the information and steps needed to fix the problem. Very respectful, and gentle mannered.

Am
Review №46

Harlen did a great job fixing our IPad! Thank you

Mi
Review №47

Very knowledgeable. Have had problems with charging my phone and he had problem taken care of in minutes.

Wi
Review №48

Quick and awesome service 10/10 recommend using this phone todd

As
Review №49

Came into the store today to get my moms iphone button fixed. Was in and out in less than 15 minutes! Probably my new go to place for phone repairs and other phone accessories. Thank you!

Ar
Review №50

My phone was repaired very quickly by Harlen, great customer service!

Je
Review №51

Great customer service! Highly recommended!

Ke
Review №52

My phone locked up randomly and they fixed the problem immediately. Great customer service.

Fr
Review №53

Highly recommend. Got my repair done quickly and back to perfect again. Thank you Phone Todd

de
Review №54

Harlen did well with my phone would highly recommend

Ma
Review №55

Was pretty impressed. Got told by a few people that they would mess up my phone but they proved them wrong. Went in to get my battery fixed because it would die in 20 minutes from 100% to 0% if I had played a game. They gave an estimate time of 1 hour and had it done in 20 minutes. Quick and accurate service and my battery has been better ever since they replaced it and for only $40.60. Thanks PhoneTodd! (Also I think I left my bible in there)

Ke
Review №56

Harlan fixed my s10e realty fast! Thanks!

Li
Review №57

The only pace worth taking your phone to get fixed.

Li
Review №58

Wouldnt take my phone anywhere else. Very satisfied. Staff was extremely patient with my dumb questions.

Ro
Review №59

I’ve used their service to replace a few IPhone screens and even to bring data back up from a water damaged phone. Always done me right.

Da
Review №60

Harlen helped me recover my appleID and unlock my phone. Thanks!

Ch
Review №61

I have used your services often and each time totally satisfied

Ch
Review №62

Thank you phonetodd for fixing my phone, works perfect

ma
Review №63

Do not let these comments fool you. This place does nothing but consume your money, and give you more problems in return. I recently brought my 8+ in for a simple screen repair, to have it returned with many issues. Ones that were not occurring before phone Todd did there magic. Very displeased with the work done here and would highly recomend you go through your provider to get your electronic issues delt with. This will be my third time taking my phone back in 2 days. (only because warranty)

An
Review №64

Harlem was awesome great service!

Ra
Review №65

Take your broken devices to phone todd. Promise you will leave satisfied

Be
Review №66

0 stars, the customer service was horrible at Henderson location and the woman that helped me had about as much personality as gum on the bottom of your shoe. My husband had a new face put on his phone several years ago and he had sent several people there. So I took my phone in for a repair. My experience was terrible and we will never recommend Phonetodd to anyone again. I had cracked the face of my phone in the corners. It was going to cost $220.00 to replace the face and I could not afford that so we talked about a screen protector as an option. I asked if a screen would help to at least keep the moisture out of my phone, she said it would help and she could do it for $30.00, She puts one on that does not come close to covering the face let alone the cracks. When I expressed that it did not fit and she had a big bubble dead center; she still charged me $30. She was rude and offered no remedy at all. I have a Samsung Galaxy 7 and discovered I could have gotten a screen protector that fits all four corners for only $8.00 at Walmart and my granddaughter could have done a better job putting the thing on. Since they knew the purpose of the purchase was to cover the cracks, why was I sold a cover that would not fit the phone and would leave a big bubble!!!! What a waste of $30.00. Beware of doing business with them, they take advantage of you and if you are unhappy they will not offer to do anything to fix it. I went in for a repair and got nothing in return, but swindled. We will no longer refer anyone here for repairs. We also took this to management level with no help from them either.

Jo
Review №67

Highly recommend and very satisfying experience. Thank you phone Todd forFixing my phone

Mi
Review №68

Excellent service. I highly recommend.

Ma
Review №69

Very well kept store and great service for an affordable price.

T
Review №70

Wont go anywhere else if my devices break again. Thank you phone todd

Sh
Review №71

Ive had the best experiences here! Employees are awesome and are very helpful!

Ga
Review №72

These guys are the best at what they do hands down

De
Review №73

Do yall buy broken phone. I have a iphone 6 in good condition its just needs a new battery

la
Review №74

Awesome customer service

jo
Review №75

This place is a rip off dont by any used apple products from them its a scam so I bought an iPhone six from them tax time said the screen had just been replaced and a week later I find out that the screen on the phone wasnt all the way secured to the backing of the phone on one side I can literally put a finger nail under it and see all the lights and inside of the phone and the phone wont work on speaker phone and I believe the mic in it is shot every time I call Siri to call someone its like it doesnt understand anything Im saying needless to say I expected better out of Iphone Todd I will not be shopping with them again and I would suggest not buying used phones from them they will screw u over I wish I could rate in negative stars

Bi
Review №76

I was having an email issue and I came by. Harlan got me set up! Thanks!

Ta
Review №77

NEVER EVER GO HERE UNLESS YOU WANT TO SPEND $120 TO GET YOUR IPAD FIXED AND THEN WAIT 3 WEEKS AND IT STILL NOT BE FIXED... IM HIGHLY PISSED!! JUST GOT MY IPAD MINI BACK AFTER WAITING AND ITS STILL NOT FIXED AMD OW AND SCREEN IS COMING OUT COMPLETELY!! NOT EVEN WORTH A STAR... DIDNT DO ANYTHING BUT FIX THE THE SHATTERED SCREEN.....

Bi
Review №78

Wonderful, quick and easy service!

Te
Review №79

Quick and friendly service!

be
Review №80

Got me fixed up quickly while on my lunch break. Thank you Phone Todd

Al
Review №81

Did a great job!!

th
Review №82

I only trust the best

ke
Review №83

Great people and even better service

Ka
Review №84

Thank y’all for fixing my phone y’all are the best !!!!!

cu
Review №85

0 stars. This place is a joke! Will NOT be taking my service to them anymore. They screw your stuff up and then blame the customer for the business mistakes.

Ti
Review №86

Great job

Ka
Review №87

Great service, and friendly staff

Me
Review №88

Highly recommend

da
Review №89

Very satisfied with the service

Fr
Review №90

Good service

Information
28 Photos
90 Comments
4.7 Rating
  • Address:409 Marywood Dr, Henderson, KY 42420, United States
  • Phone:+1 270-212-0386
Categories
  • Cell phone store
  • Computer repair service
  • Computer software store
  • Computer store
  • Computer training school
  • Electronics repair shop
  • Used computer store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations