Went in and found extremely knowledgeable staff that wanted to tailor to your specific needs. Great price and willingness to find out of stock parts. A+++++
Patrick was very helpful and diligent when figuring out what was wrong with my new wifey rig and fix is super fast. I appreciate the fact that all there employees are straight shooters and just want to help you fix the computer you brought in. I have brought all of my 4 computers, my nieces as well to this place and they are top notch. I just want to Thank Jonas the manager who refused to take credit for his employees hard work. Greatness always begins with leadership!
Overall, a great business with knowledge and kind staff. I had to replace the battery on my laptop and the service was fast, affordable, and I was even able to keep my laptop while the parts were being shipped. Collin fixed my laptop up as soon as the battery delivered to the store and I haven’t had any problems with it since then. Highly recommend.
Excellent Service!!! Brought my daughters computer in after her cat decided to jump on her desk and knocked it off. I guess he thought it looked better on the floor. FYI hes a big fat cat. You guys rock!! Fast HONEST service.Thank you Collin for repairing my daughters computer in record time.
A friend of mine referred me to Outlet PC after I had a very unpleasant experience with Best Buys incompetency. At Outlet PC, Collin Clevinger the tech whom worked on my laptop, much to my relief, repaired it in a timely manner. He is efficient, professional and knowledgeable, I am very pleased with the work he did, the time frame in which it took to do the repair, the efforts made to explain what he did and why, and the attentiveness both he and the workers exhibited, in order to adequately fix my laptop. I will be recommending them and Collin to any and all of my friends for their repairs. Great service all the way around.
Jonah was awesome Ive only gone there a few times and every time Ive gone there the personal service has been exemplary
Great clean and well organized store with good products. The sales guy at the counter is friendly and worked to match products to meet my need. He was not pushy but very helpful to set me up with only what I needed. The prices are reasonable. I will definitely return when I need something.
Really good service staff is very nice and affordable prices
OutletPC is Amazing 👏 Service is quality, quick and friendly. Ive taken my laptop here a couple times for repairs and referred others in with no problems. They eval and follow up quickly with some things even done on the spot and same day. Top notch 👌 thank you team with special shout out to Collin who took care of me this time around.
Nice guy friendly asked him what I need he helped me out.
Went in this place to do a simple upgrade on my computer. I spoke to Jonas and he introduced me to the option of being able to finance some better parts. Within 3 minutes I was approved, not only did they help me with that but they included installation of the parts. Collin was the tech that threw the new parts and he did an excellent job! These guys are absolutely awesome and I highly reccomend!
Took my phone in for screen repair, had a great experience with the gentleman that serviced my phone. Customer service oriented business. I’m sure the other techs are good, but try and get Esfandiar he really made an effort to make sure my needs were addressed.
I wanted to share my experience with OutletPC. this experience was nothing but amazing. they were quick professional and honest. i recommend using this company to fix your computer.
Woohoo! Collin just fixed my laptop so quickly! 30mins and done! Super important for me because Im doing classes online. Definitely worth popping in!
Collin was fantsastic with making sure my new 3070 build worked. Great cable management on his part and super friendly. Would highly recommend them for buying PC parts or just general maintence.
Got to say this place is amazing they helped me with everything. If youre looking for a work PC or a gaming PC or just a regular PC they got it all this place is awesome! thank you again!
After weeks of trying everything I could to troubleshoot my laptop online, I finally brought it down here to Outlet PC. I was sure I was going to be pressured into buying a new pc, but everything went surprisingly well. Colin was able to fix my issue and notified me right before the weekend. Very impressed with their service and efficiency
I took in my laptop after researching many other companies and finding that everywhere else was much more expensive or simply did not fix the problem I needed fixed. It was fixed quickly and it working perfectly now and they called and text me updates! They also put an anti-virus on my laptop for $25 which works even better then other anti-virus I’ve had on my laptop. Overall super happy with my experience and will be going back if I need anything else! Thank you so much!
I have been a very happy customer for many years. There is great customer service always and a friendly welcoming atmosphere when you enter their location. On my last visit, the support techs rescued my own failed efforts, at a windows update failure recovery. (yuck!) He explained the why of the issue to me and now I am no longer wondering what had happened. My laptop is back and is working well again. Thanks for your help Outlet PC. A great place for products and service of great value!
Just got my Surfaces screen replaced w/Essi at Outlet PC. It was quick & easy. Got it back much sooner than I would have had I gone to bestbuy. Looking forward to bring all my tech here. Thanks to Mahoney from Dave & Mahoney Morning Show for telling me abou this place.
Im always skeptical of buying from a business Ive never patronized before but if future orders are anything like this first one, it will be a great experience. Ive done business with the big onine e-tailer named A**z*n and another online retailer named N**E*g and can say that OutletPC definitely surpassed my expectations and got the parts I ordered out to me faster than either of the previous two businesses!
Great Customer service. Tech Collin did a great job repairing and upgrading my pc in NO time flat. great company. Highly recommended.
I found the service was good and the price was fair. Better and more fair than other simple shops Ive been to. Reviews are good on Yelp, also which helped me choose this place.
Service at Outlet PC reminded me of the old days when you had a family doctor who was always available when you needed him, unlike todays medical services where you never know who will be taking care of you. At Outlet PC you can call and ask a question, go to their offices and meet with knowledgeable family members to answer your questions. My service was fast and my problem solved. I would not hesitate to take my computer problems to them and refer them to all my friend and relatives.
Great local place that caters to all. Ive been going to OutletPC for at least 10 years. They have a vary wide range of products to choose from with down to earth prices. Plus everyone is always very helpful & friendly. Thanks Outlet PC for everything and keep up the great work!
Outlet PC is the only computer service we will use or refer to. Essi and Colin are incredibly knowledgeable and professional. We appreciate the patience that they exercised in explaining things as they assisted us with computer needs. My family highly recommends OutletPC
Great service, friendly staff. They are my new go to shop for my computer needs.
My go to store for all computer and related parts and services
Came in with RAM detection issues. Fixed within a couple days for a low cost. Great customer service 👍🏼
I called OutletPC earlier I the day and explained my issue (my son was building his first computer and there was an error on the bootup). They were extremely courteous on the phone and told me I could bring in the computer when it was convenient for us. When we arrived, Collin was extremely helpful in diagnosing the issue. It turned out we had a faulty motherboard from the manufacturer. Collin was quick to offer up a replacement motherboard which they had in stock for our PC. Collin made sure all the components were properly reinstalled and the Bios was up to date. He even made sure Windows was loaded for us. By the time we were ready to leave, the computer was all good to go. They took the time to explain what they were doing or answer any questions we had while we waited. I would highly recommend Collin and OutletPC for any computer issues or parts you may need.
I have been using Mac since the 90s. Recently I tried my first PC build. As I had no idea what I was doing, I had to throw in the towel and have them finish it. They got it and per my request, explained what I had done incorrectly. Which was very important since I only attempted this to learn how it’s done. Here’s hoping I can get it done myself on my next attempt. Highly recommended.
I took my laptop in because it was running slow. They did a quick check up and showed me that it was the hard drive that needed replacing. They did the work and now my laptop is working perfectly. They price was reasonable and the service was great. They did exactly what they said they were going to do and kept me informed at every step of the way! I would highly recommend those company!!!!!
First time buying from this seller/website. The transaction went smoothly and I received my product in a timely manner. Overall, the shopping experience was great. Will buy from them again in the future.
The guys are dope!! We will be using them until we leave Vegas ❤️
These guys helped me build my PC years ago and it’s still running great. Easy ordering and pick up process. They had my order ready to go. I was in and out in less than 5 min.
Helped me replace my laptop. Had a bit of an issue and these guys are very busy, so I needed to wait to get it back...but they are busy because they are good. They took good care of me!
Great group of people, in a world where no one takes personal responsibility and customer service is all but disintegrated, they are a shiny becon of hope for humanity. Didnt over charge me, very friendly, very honest! Will return for my Laptop needs. Thanks guys.
Knowlegable and very friendly service. Very reasonable prices. Worth the drive to get what I needed without hassle, or upselling. Will come back again and tell my gaming friends about Outlet PC
For the most part, the staff was great. But I have to say, Jonas is the most patient, calm level headed person I have ever met since living here in Vegas. Although some of his ways of thinking are not always sensible, he was very patient. After spending damn-near 2500.00 I was/am very pleased with the outcome of the sale and the business that I did with Outlet PC. You have got a forever customer in me. #Jonasrocks
Excellent Customer Service.First time with this business and surprised me with there FRIENDLY approach. No hassle with my request with price matching with what Groupon offers. Fast and RELIABLE, with there text updates regarding my iphone. They are able to restore/fix my phone SATISFACTORY.2nd, I bought a wireless charger w them and wanted to exchange because light was to bright for me, not only they exchange it with a different one and they just matched it with the more higher price one. Definitely will go back with any electronics needs. A+ with my high standards.. Thank you
Colin and Patrick did a fantastic job!!This will be my go to place
Jonas was extremely helpful.
I have used Outlet PC for may years. I have 2 computers & my wife has one, a laptop and a Apple I Phone. It seems to be a constant battle keeping the computers running up to speed to keep up with Windows 10. if it is not memory, hard drive, or speed then its printers the Internet Browser. So I found it is best to update the computer hardware one at a time about every 6 months. I just finished updating my 2nd computer because it was running slow. Im now in a Dell Refurbished Computer with the old hard drive setup in the D: Drive slot for backup. So far its working great. Their tech support is great. They are patient and work hard to give you what you need. They make suggestions, offer options and have always come though for me. But on the other hand you have to do your part and that is to define the problem and point them in the right direction so that you are all on the same page. You have to be patient also. Some of these problems take time to resolve and then you have to decide is it work fixing or applying the money to the next computer. Also, they are working on multiple orders at the same time. So, if you have 2 computers, you are never down while one computer is in the shop for repair or upgrades. This way, they are not being rushed, and take the time necessary to get the results. Lately, they have had it ready in 2 -3 days, and Im finding it hard to keep up with them. Also, their prices are very reasonable and with good service, what more could you ask for? So, go them Bert sent you and they will probably say, oh no ! Not him again. Just kidding. Thank you Outlet PC for a job well done and keeping up and running.
OutletPC is AMAZING! I had really bad troubles with building my PC, they offered a discount for diagnostics and were able to solve all my issues. They usually have competitive pricing on most of their items. I would highly recommend.
So helpful, and had what I needed at less than half the price of national sellers. Staff was friendly & helpful, and they have a better in-store selection than Frys (RIP) at this point.A little off the beaten path, as it is in the back of an industrial complex, but worth the extra look.
After trying multiple fixes myself wasnt able to I brought this in and my tech Essi fixed it Within 2 hours. the price was awesome and they were even updating it for me
The owner was very quick to respond to my texts, very friendly, detailed in explanations, and accommodating! I highly recommend this company for all tech repair needs! My iPad 4 mini was fixed in less than 24 hours.
Excellent service for first time customer. Received order in two days. It fits and works. Family owned always is a positive.
Staff made an effort to satisfy my issue but was unable.This was the second time I found myself there due to issues with a product purchased from them and was hoping for a little more concern and help.Overall its ok.
Didn’t know anybody in town who can fix a pc until now. Affordable and fast!!!
I dont understand the bad reviews. Ive been buying from Outlet PC for some years now, and have NEVER had an issue - they ARE responsive to any issue I have ever had. The most recent was nine Motherboards with 7th Gen i5 CPUs. Seven of the motherboards would NOT display any video and we determined that, depending on their manufacture date, the 7th Gen i5 CPUs would not work. SEVEN motherboards, and we called them and asked them to loan us a 6th Gen so that we could Flash the BIOS. Not only did they do so, they shipped it OVERNIGHT express and we Flashed to boards and sent the Gen 6 back. These systems were for a local Police Department, and their help was AWESOME!
Im always pleased to visit this place. The guys are always nice and answer my most vague and poorly-worded questions without impatience. I love that theres no pressure and they really pay attention to detail. They are quick to make sure that I have what I need and always make helpful suggestions. Its that kind of customer service that makes them my go-to place for all my computer needs.
The purchase I made online went great. They shipped my product out right away. I needed a CPU socket cover. It worked great.
Excellent experience staff friendly and efficient and no high pressure sales techniques. My laptop died purchased a new one all information was transferred to my new laptop same day. The pricing was very reasonable from now on this is where I will be taking my computer for repairs and upgrades.
Great service! I brought in my tower to have diagnosed. This place was close to my house and seemed reasonably priced. The gentleman that was working the counter was very polite even went out to grab my tower from the car and put it into the car on pickup. I heard back from the tech the same day as dropping it off. Told me he was still testing things but looks to be the motherboard. He gave me some options and prices. Once we decided he told me I would hear back later that day if not the next. Next morning I was left a message that It was ready for pick up! These guys are great! They didnt try and sell me unnecessary stuff and was very polite in explaining everything. Prices where exactly what we had talked about and reasonable. Will definitely be back if I have any more issues in the future!
Great group of people that really try helping the customer achieve what they need/want.Would highly recommend them...
Amazing store, super nice people, very helpful, plenty of parts, and they answered my questions along with a cool chat about PCS!
STAY AWAY from the Outlet PC local store in Vegas. TERRIBLE. Ive been calling around for an RTX 3080. YES I know they are near impossible to find. I called up and spoke with a rep there at Outlet PC and happily announced they just got a couple RTX 3080 cards in and could have one to sell me by end of day if I came today, but mentioned he didnt have prices on them yet from the distributor. Drove 30 minutes to get there and he conveniently mentioned that they were selling for DOUBLE MSRP. I get it, MSRP is suggested retail. What pisses me off is that you couldnt tell me that over the phone? I wasted an hour of my gas and work to go pick this up because they didnt want to tell me a price over the phone. THAT is terrible customer service. Just be honest on what your prices are on the phone and dont waste peoples time. Already told 2 other people to avoid OutletPC like the plague. Ill never do business with them again. STAY AWAY FROM OUTLETPC!
I was having issues with my gaming pc. I spent the prior night testing and trying to find the issue with my pc. After a few hours of running every diagnostic, clean installing my drivers, checking and testing windows logs and stress testing all my hardware I couldnt find the problem.I took my pc here the following day. Explained all the tests I had ran, that they all came up with no results and that the issue was still happening. I brought up it was after a driver update but I had tried everything under the sun to test for that and nothing came up so that it must be a hardware issue with either the Psu or Gpu. They clearly stopped listening after they heard about the driver update. After leaving my pc there over the weekend they explained they ran the exact same tests on3 did with the same results (shocker).I was told it was just a driver update not installed properly. After trying to contact their store 3 times by phone to explain that wasnt the issue I was put on hold as the number 1 in queue for 5 minutes at a time. I emailed and texted them having to wait until the next day for a response. I screen shotted my call log and sent it to them after they denied I had tried to call them and was told I dont know what to tell you, you have our direct number.I went in to pick up the pc. They told me theyd had a number of pcs recently with driver update problems and they were positive this was the case. They also told me they had let my pc run on a hardware test all weekend while nobody was there after I had explained it might be a power supply problem. For those that dont know if a power supply is faulty and you run a pc with it too long, it can damage/ruin your other parts.They also explained they logged into my gaming accounts to test a game. Thats reasonable had they asked for permission. Logging into someones steam could have access to a lot of personal information.So regarding all this, being assured the problem was the drivers which I was wary about, I took the pc home. Within the first 15 minutes the same problem came back but this time much worse. I recorded the issue on my phone, deduced it was a failing GPU, switched it out with an old gpu, problem went away. I emailed this company with the video of my Gpu artifacting, explaining all these things and was met by a phone call the next day telling me to bring the pc back in.The reason I had gone to this company to begin with was to get the problem diagnosed. I was told the diagnoses was free, I came in to an $80 charge for the updated driver work and 2 fans they installed which was $20 of the $80 with no call explaining a price. Now that I had diagnosed the problem myself the next step was to send in my Gpu. There was nothing left they could do.I requested a partial refund. They failed to fix anything, ignored my information, insisted the problem was fixed and were impossible to contact.I would highly recommend searching for another place to bring your pc if its something more technical. Ideally somewhere open on weekends as well.
This is an establishment that has friendly & fast customer service. Personally, the location is convenient for me. No complaints from me and I doubt that I ever will. Keep up the great work !
What a class act from the beginning to the end of my experience. Everyone was wonderful and I felt like family. They went above and beyond to ensure my situation was resolved. Thank you for everything you have done.
Biggest scalper out their overpriced taken advantage of the market shop online elsewhere. If you cant buy a graphic card over a $1000 they cant be bothered
Was looking for an improvement in the performance of my PC. They recommended a solid state hard drive because mine was degrading. I’m very impressed with their knowledge and workmanship. My PC is performing much faster. Would recommend OutletPC to anyone with computer issues
Fixed my computer with a very quick turn around they identified the problem ran a full diagnostic did not try to upsell me from my 10 year old computer. Very honest and tremendous service at very reasonable rate. I will be taking all my computers here for repair in the future. I highly recommend them.
Unbelievable very very professional organization
An actual PC store...like the good ol days. Awesome staff. What is in stock on the website is actually in-stock in the store. Quick, painless transactions.My reason for only giving OutletPC 5 stars is because they are not open on weekends.
I needed a VGA cable for an older PC. The other places on the East side of Vegas either didnt have one and had to order it in, or wanted almost double the money for what the one I got at Outlet PC cost. It seems to be a good quality cable and is working well. I also got a nice Tripp Lite power strip while I was there picking up the cable. It has extra fuses in it like Monster Cable brand ones do, but cost about half as much.Good store with helpful techs.
They have most updated parts and components for the most part. If you want something not in store they are going charge extra percentage which is high to order for you. Also the main thing that kills me is in store parts are marked up really high and with a line through price and “new” price with “discount” Are you kidding me. Like i5 10600k 399.98$ originally but on sale for $349.98. That’s a lie if I have ever seen one even Best Buy is cheaper to order that from. And here’s a thought geniuses intel tells you the estimated price for the CPU’s. $262.00-$263.00. No thanks I’m not ordering or going to a place where you mark up and your motto is #1 in the USA for cheap computer parts.
Had a tech from PC Outlet remote in to my computer this week. He was knowledgeable and professional and resolved the issues we were having within 1 hour. We are very pleased with him. I had taken another computer into their shop a few years ago and they fixed it as well in a minimum amount of time.
I brought in a business computer for repair and let them know I needed it back as soon as possible because it had real time tracking software critical to our operation. They were able to repair it in less than an hour and I had everything back up and running the same day. Highest recommendation.
I would definitely not recommend this place for online shopping! I bought an Alphacool radiator 420mm from them at a good price. When the package arrived I was so happy to have gotten such a good deal. However my good deal has turned into a pain! I open the package only to find out, that it is missing the hardware for mounting said radiator. Contacted customer support, who responded relatively quickly and were very sorry. After a couple of emails, I was told that they couldn’t have possibly sent it out like that and that this radiator looks used. It still had the little blue covers over the fittings, which I guess is what is supposed to come with this radiator. Nevertheless I was called a liar, without them coming out and saying as much. So I will never buy anything from them again!Sincerely Bryan form Idaho.
Great customer service here. They are very helpful and even offered to do a free BIOS update on my B450 motherboard. Highly recommend buying here for the service.
I recently purchased a Toshiba hard drive from this company and I am very pleased that I did. The order was processed quickly and shipped promptly. The part was packed perfectly for shipping with bubble wrap, a heavy box, and a heavy envelope. I recommend this company.
Great customer service! Had to call about my order to change a color about the cable and they rushed to get it back just for color convenience. Definitely going to get all my cable needs from here.
The Cryorig R1 cooler arrived with no packaging or protection of any kind wrapped around it., The cooler was just loose inside a box so it bounced around and was bent up and scratched from the cooler mounting screws and brackets that were also just loose inside a bag and not wrapped or protected by anything. Just some bubble wrap around the cooler would have prevented most of the damage. What a shame.I ended up having to order new covers since the ones that were on the cooler were so scratched up. I spent an hour or more straightening out all the bent fins and touching up the scratched paints so it doesnt look like total trash.
I am going to tell everyone about this place. They fixed my RAID 1 for $59. I brought my own hard drive. One of these data recovery places wanted $800. I have found my computer repair place. You should try them too. thanks guys
Great service! Store has many items and they deliver in a timely fashion.
Had to have a power supply replaced and it was done at a reasonable price and was completed very fast. I was told I could pick it up the next day but they called me a few hours later, the same day, and told me it was ready.
Prices comparable to Amazon. I dont know what the other poster meant about gouging. This place came highly recommended by the owner of Big Sky computers, and I was not disappointed. They had a wide selection of gaming cards, and I found a good one for my needs, priced appropriately.
Sent me 2 bad EVGA 750w power supplies and then refused to refund me. Never will use this place again!
If youre local, this is where you should be buying your components that you cant wait for. The only time Ive ever had a negative experience was when ordering for delivery instead of pickup, more than a week after it was ordered it still had not shipped. Even with that though, I called and told them Id rather come pick it up and they had it ready for me in a few minutes. My only complaint is that theyre not open when I need them on the weekends.
I take all my devices to the Henderson location and am always satisfied with the product and turn around time. They have fixed both my phones several times, my Ipad, and my PC. Usually within the same day.
Awesome service and great prices. Fixed my computer very fast . Honest work .
Staff is great, location is clean, and the site for this location is one of my goto part locations
I had an excellent experience. I brought my daughters iphone X in for a rear camera glass and camera repair. The price was fair and the phone looks brand new!Very happy!!
The guys at Outlet PC are the best. When my old laptop wasnt repairable they sold me a new one that was perfect for me at a great price. Thank you Jonas. You are awesome
Great costumer service and they made my laptop up-to-date and they explain everything to me
Very easy to work with. No issues when an item was out of stock, they canceled it at my request, no indication of upset, very quick to refund the payment.I expect to be doing business with them again as things come due for updating.
These guys were so helpful from the first call to see if they could help all the way to picking up! My computer was dropped and screen shattered which I wasn’t sure a touch screen had any chance of recovery from that, this team worked magic and it is like brand new. Highly recommend this professional team.
Excellent service, completely honest. I took my PC in for repairs earlier this week and used these guys due to a recommendation from a friend. Was not expecting much for only $59, but these guys blew me away, went above and beyond. Ive found my go-to for any and all further issues.
Don’t bother trying to get a 30 series GPU here. Prices are worse than scalpers.
A friend of mine recommended them to me. She bought her computer from them years ago and has had no problems with it ever. I took my 14 year old computer to them and they fixed it for a really low cost. It ran for 3 more years and finally fried out. They recovered all of my docs and photos and put them a new computer that I bought it there. I received the best service at a minimal cost. I highly recommend them to everyone. Exceptional service. Great employees.