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GameStop
1221 S Boulder Hwy #120, Henderson, NV 89015, United States
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GameStop
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Ky
Review №1

Love this store. Have been coming here for years and every associate I have dealt with has been extremely friendly and helpful. Its a nice quiet location.

Ne
Review №2

I love going into this Gamestop. The people here are always super helpful and knowledgeable. I appreciate that they are patient with my son as well. Its also rarely crowded so I feel like I can talk to the people that work there and ask any questions I have.

Sa
Review №3

This is my GameSpot it is one close to my house and the staff is really nice so they deserve the 5 star and then some.

An
Review №4

Employees here are always helpful! Love dropping in for preorders

Ch
Review №5

I had to leave a review after how amazing Malia was to my son and I. She answered all of our questions and helped us pick out a game that he is super excited to play! Thank you for being amazing!

Ni
Review №6

Great store u are greeted as soon as u open the door by a friendly worker who then asks u if u need any help with anything which is awsome and if u dont they dont ask again which is one of my pet peeves. It is a smaller game stop but if u need anything just ask and they will pre order it for u no problems what so ever. So I give this game stop a A++++

Ma
Review №7

A newest addition of the main street of Las Vegas!

Mi
Review №8

You dont need my money if you cant answer the phone. Ive called repeatedly for stock info. The store on sunset answers on the first ring. Take a little pride in your minimum wage minimal effort job

Je
Review №9

One of the best gamestops in town. Bob is the best!

St
Review №10

I bought $1,000,000 worth of gamestop stonks and I cant wait for them to install the new company mandated crystal schendeliers and lobby fountains!

Ma
Review №11

Staff was very helpful. They applied all my discounts. we also said that they would apply discounts at the other store failed to use.

Ca
Review №12

Very good costum seevice

Ja
Review №13

Nice lady rep helped out and had patience and answered every question I had !!

Gl
Review №14

☆☆☆☆☆ # 1 gaming place . And then some..?

Ch
Review №15

Best gamestop in Henderson, Bob is the best manager I have ever met really knows his stuff, great prices and selection

Cr
Review №16

Excellent service... Apparently all of their action figures are kept up high .. Im sure to reduce theft .An employee broke out the ladder for a set that was up high and since he did I purchased. At check out he alerted me that I had a 5 dollar credit on my account.. Score .. excellent service decent size store but the end of the strip mall where theyre located is a grave yard .. 1 way in and only a few stores

An
Review №17

They always are cool with pre orders and giving updates on new stuff regarding games or pops

Jo
Review №18

Fantastic store. Great employees. Always have time for ya. Princess and Drake and squared away and I always look forward to seeing them when I go in

Mi
Review №19

One thing that gets t9 me is a specialty store that has employees who dont know the specialty. This store DOES NOT have that problem. Any gaming inquiry I have they ALWAYS have an answer. Regardless of where I am in town I make it a point to visit this location.

Al
Review №20

Nice and helpful employees. Can usually always find what I need or want.

Ma
Review №21

Excellent service . Tammi took the time to help, call other stores. Even though I had a warranty, I expected a fight. No issues, exchanged system. Thank you for doing whay you said you would do!

Ro
Review №22

The employee I spoke with was very knowledgeable about the different game systems and I really appreciated that as I was looking for a gaming system and I felt like I could trust the info he gave me. He took the time to explain both of them and let me what the difference between the two. What hit me most was how explained them. I was able to easily understand. What another great thing was that I didnt feel like I was being pushed into buying anything yet as I was doing my research.

Jo
Review №23

The store is clean, tidy and has the new games as well as a good supply of old ones. Prices are fair and are made up with rarity in mind, so if your looking for an impossible to find game then its expected to be a little more expensive. As for the crew that have helped me they have all been helpful and polite.

Su
Review №24

Very nice place and they are very professional and Bob was very nice.

TM
Review №25

Its amazing! Ive gone there for years and Ive never had a problem. Check it out!

Ic
Review №26

Been going to this gs since it was eb. clean store and always friendly staff. I like to stop in and check out the preowned stuff for xbox and switch. as an avid gamer I can say gamestop is best for used consoles and accessories and the warranty for used stuff is the best in the industry imo.

Sa
Review №27

The girl that worked their was very nice and informative.

Da
Review №28

GameStop is awesome! The customer service here is on point! Very happy with my visit.

Jo
Review №29

The only game stop in the old Henderson part of town. Always has a great selection of games. The People that work there are always friendly

Ha
Review №30

Always super helpful and nice

Ar
Review №31

Only one person working, took a long time before she even acknowledged others waiting

Ly
Review №32

This is my favorite Gamestop to go to. Bob is an amazing manager and keeps everything very organized and is very knowledgeable. Anything we need help with he instantly will get on it.

Ch
Review №33

Good store. The employees are knowledgeable about their merch, games and upcoming games. What they dont know they will research for you.

Je
Review №34

Knowledgeable team for parents who dont know anything about games.

Al
Review №35

I bought 6 used games for under 30 bucks! All very good games. There all were in perfect condition!

Tr
Review №36

I have been coming to this store for years. Love it. Love the staff. Always had great service. Since my boy was young and he is 21 now.

Mi
Review №37

Poor attitude

Ja
Review №38

Awesome Game Stop Store Friendly Environment Awesome Employees that work Thier. I Just Got Done Pre-Ordering WWE 2k20 Deluxe Edition 😁👌👊

B3
Review №39

Best place in old Henderson for all things gaming...

ke
Review №40

My local gamestop. Great staff and newly renovated location.

du
Review №41

Great staff from tammy to Harrison to the store manager Bob cant say enough Awsum customer service.

Ta
Review №42

Mostly friendly employees and the location is nice as they arent too busy to sell out of stuff.

Mi
Review №43

Staff is super kind and helpful!

th
Review №44

Cool staff very helpful.. Usually has what Im looking for

Ab
Review №45

This game stop has improved, thou their phone dont work on some occasions. Cannot patch through.

Ja
Review №46

Small store. Fairly good selection. Good customer service

Ch
Review №47

Have everything your looking for & used stuff at fair prices.

Ja
Review №48

Very nice game store they have some odds and ends that you wouldnt find anywhere else and it helps to have the ability to reserve a game and get it the day it comes out

Za
Review №49

Small hole in the wall place. I love it!

Ms
Review №50

Very helpful when assistance is needed. Staff very patient with my kids and I trying to decide on games and etc

Mi
Review №51

Loved this place employees very helpful and caring

St
Review №52

The Staff here is always so friendly and helpful

Ni
Review №53

The crew at this location are really amazing!!!!

Ju
Review №54

Always good service. But theres usually a wait and they are extremely expensive.

Dr
Review №55

Great staff, personable, knowledgeable and will get you what you need.

Ro
Review №56

They are helpful right from the door and if they dont have they find it for you

Al
Review №57

Staff always helpful and positive!

Ki
Review №58

Worst Gamestop Ive ever been to and all because of one employee. Every time I come in and this guy is working, hes rude and condescending to each customer. Today, 1/15/18, this guy is working, checking out some kid trading in a PS2 and about 100 games (no joke). The line gets a few people in it, maybe 5 or so, waiting to purchase games. He ignores the people in line for about 10 mins before one person asks if he can ring up the people in line before he finishes this other lengthy trade in. He blows the guy off and tells him hes doing the best he can and goes back to working. The customer left pissed, dropped the games he was going to purchase. I waited another 15 mins or so before being fed up waiting and left my games. As I was leaving, the guy behind me asked how much longer he be and he responded in a pissy voice I dont know, Its going to be a bit. Pretty sure he was leaving too. This guy, William I think, lost the store probably about $100 or so in sales to focus in a trade in that would amount to maybe $20 instead of asking the other customer to wait a second while he helped the faster customers. This guy should not be working in retail at all.

Lu
Review №59

Horrible customer service. Didnt complete there inventory correctly. So I had to drive 20 minutes to be told they didnt have the item I had saved online for that store. Do not spend your money at this location.

St
Review №60

I love gamestop, but I only go there for the used games, I have the power ups rewards so I save a little on used games ha.

Ka
Review №61

Good trade deals for XBoxOne and PS4 towards the new XBoxOneX, just make sure you ask about details on trade in and not good towards pre-order bundle with Fallout 76.

Ri
Review №62

Great team.. Very friendly

Da
Review №63

Paul and team are great love the selection of games and service too

Th
Review №64

Good selection and amazing staff

Jo
Review №65

A lot of the one star reviews seems very low for trivial reasons. One review is about a guy being denied because his ID was expired, thats on him not the employees. The employees are friendly and Ive never had a problem here.

He
Review №66

Love this store always go there

KA
Review №67

Always have the games my kids love

Ra
Review №68

Take my gamer son here all the time. Always made to feel welcome and their selections are up to date.

he
Review №69

So, to begin with we went to go buy a Wii U and they were advertising used for $169 and we went to get one and it was clearly still being advertised but apparently ran out so we paid $200+ for a refurbished one, is it that hard to take down an advertisement thats literally in hands reach? Secondly, we bought a game to go with it and it didnt even work! And all that guy said was Oh its the disk because we were trying to figure out if it was the system and he we had to keep repeating ourselves asking him to test the system to be sure and he finally did after the sixth time. Why arent the discs being tested? Thirdly, I ordered Collectors Edition DBX and went to the midnight release, they sure had hundreds of copies of just the game but not any of the other editions, dont advertise the other ones if you dont know for sure if youll have them or not! Now today, Blazblue was being released and we had preordered A MONTH prior and they didnt even have them? This place is bullshit and the workers suck and are no help at all.

Ma
Review №70

Good prices great service

Ed
Review №71

Great game stop with socialable and knowledgeable employees

Hu
Review №72

It sucked the clerk ingnored me while in the middle of a transaction to play a wii u for about 10 minutes and then wouldnt let me trade in my games cause my id had expired but im 22 years old and have been a pro member for around 10 years and no other gamestop has asked from my id in like 3 years

Da
Review №73

Employees are rude and treat you like there in such a hurry!! Answering phone and talking with customers and ignoring me in the middle of a sale! And just this morning on Christmas Eve dude acted like he didnt have time or even care to answer questions asked!!!! B.S.!!!

Es
Review №74

Okay.. did some black Friday shopping. Helpful staff

Fa
Review №75

Store not taking cash not taking trades for some Games

Me
Review №76

All a game for my kuds.love it

Ni
Review №77

The employees seem a bit flustered and unorganized at times, the store set up is very small and the lines get cluttered easily. Other than that, just another gamestop

Sh
Review №78

Many titles and helpful staff

Jo
Review №79

Employees and managers are very rude and unprofessional. Very disrespectful staff

Da
Review №80

Great staff. Not busy

Br
Review №81

Great friendly staff!

si
Review №82

Not too many first person shooter games, but plenty for everyone.

Em
Review №83

Have been going to this game stop for 10+ years. Employees are friendly, always have everything new in stock, & answer any questions you need!

Ty
Review №84

Great game stop.

Ry
Review №85

Excellent people very informative

Ge
Review №86

Very clean and kind employees.

Yu
Review №87

It has awesome games

C
Review №88

Very helpful employees..

J.
Review №89

Friendly and knowledge staff.

Ke
Review №90

Yay so much information

Sh
Review №91

Staff very helpful

Br
Review №92

Game stop is cool

Ma
Review №93

Love the staff!

Ev
Review №94

Great customer service.

Jo
Review №95

Only one out this far in the valley.

JW
Review №96

Good place

Ca
Review №97

Sons favorite store

Ro
Review №98

Love this place

Se
Review №99

Horrible customer service.

Cr
Review №100

Great employees

Information
13 Photos
100 Comments
4.4 Rating
  • Address:1221 S Boulder Hwy #120, Henderson, NV 89015, United States
  • Site:https://gamestop.com/store/us/nv/henderson/5515/horizon-town-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 702-564-8257
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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