Chris went above and beyond finding us right carpet for our home. We spent alot of time with him between two different stores. He was always courteous and patient. The end result is beautiful, new, plush carpet in in our home. Installers did a great job too. Very fast and efficient. No problems whatsoever. We would highly recommend them.

I never got to review this place after they installed my carpet. But I was extremely pleased with the pricing and the professionalism! Fast and the most competitive pricing. Will use them again in the future.

Avoid these people at all costs. The salesman was great but then it all goes to ground. Granite countertops were supposed to be installed on Tuesday at 8:00. The installers showed up on time, broke up my old countertops and broke a cabinet, then began to install the granite. It was cut wrong and did not fit so they took it back and said they would return. They returned at 4:00 on Tuesday with a piece that was broken all the way through. Took that back, left me with no countertops and no sink/water. They promised to return on Wednesday at 4:00h. They brought and installed two pieces that did not match. They seemed to try to sneak it by me (covering it with tools and turning down lights). When I pointed it out, they knew, tore it out leaving a silicone mess, and promised to be out on Thursday. No show! No answer on the phone. The salesman was still trying hard to make it right, though. Finally, I talked to a granite supervisor on Friday, he promised they were making it then and he said they would install it on Saturday at 8:00.They didnt show, wouldnt answer my calls. Finally, the salesman got them to call me, the countertop has still not been fabricated, they are supposedly doing it now and going to install it at 10:00. At this point, ever time I look at the expensive granite, I!ll remember how many times I was lied to, how they tried to cheat me with an unacceptable product, how much time I wasted waiting on them, and the extreme hassle this has all been. I wish I would have heeded the reviews and never done business with Carpets-n-more.I still have no countertops, a disconnected sink, and have wasted nearly a week on these guys.

Literally the worst customer service, I have encountered in Las Vegas. Had to go in the store 3 times to get a quote. Never got a call back. The 2 salesman seemed annoyed to work or sell my wife and I new flooring.

They seem professional until they start the work. They use a third party contractor that speaks only Spanish. Communication is next to impossible and you have to waste your time chasing people around to get the work done right. They ruin the material, dont do what you pay for, try to rip you off.What a hellIsh nightmare they put you thru and they ask for full payment up front, so after you pay them they start slacking on the customer. If you value your home keep looking, but if you want to waste your time call carpets n more they are right up there with best buy flooring. If I could give them 0 stars I would. Never again will I use them for my home!!!!!!!!

Great layout and outstanding sales people. Really enjoyed my experience here.

Carpets & More is the most unprofessional company I have ever encountered. I would highly recommend doing some research before hiring them for your home. Some many issues occurred I need to list them out..- Initial install date was Jan. 3rd and 4th. I went to the store to drop off my house key because I work during the week. In my order, it specifically states they are to call an hour before arrival and when they were leaving. When I arrive at the store to drop off my key (Friday before install date) Susan states that we have to push back install to the 9th and 10th. She DID NOT call me to inform me of this. She only remembered to tell when I was physically in front of her.- On Jan. 5th, I receive a phone call from Susan stating they were dropping off the laminate for it to accumulate in the next day or so. I go to my home on the 5th after work and my carpet was installed. Carpets & More was in my home without my knowledge and installed my carpet 5 days prior to scheduled install date. HUGE issue. I was in the middle of painting the area where carpet was going to be installed and I DID NOT receive a phone call stating they were going to be in my home doing installation.- Not only were they in my home without my knowledge, they left a huge mess. I paid for them to discard of carpet...they left rolls of carpet in my trash cans. I was painting my kitchen cabinet doors in my garage and the rolled out the carpet on top of them to cut. This left carpet fibers and dirt all over my freshly painted cabinet doors.- Carpets & More offered to put down plastic the following day to rectify the issue because I needed to paint where the carpet was installed. The workers put down the thinnest plastic, taped on the walls (where I needed to paint), and all the edges of the carpet were exposed because they just quickly taped the plastic on the carpet. When anyone walked on the carpet, it just pulled even more which just made the plastic more of a hassle than a help. Due to this issue, I had to hire a professional painter to ensure I didnt get paint on the carpet.- Install day is finally here for laminate.. the job was not completed. They didnt order any of the trim for transition pieces. On top of that, I asked them not to replace the old baseboards and they preceded to do so.- They damaged my drywall, left dirt smudges all over my freshly painted walls, and left dings in my malls. They were completely content leaving it this way. I had to have ANOTHER day of them in my home repairing the damage. The worker was in my home from 9am-3pm to remove the old baseboards, fix the damaged walls, and actually complete the job.Throughout all of this, communication was nonexistent. I had to facilitate every conversation with them to get all of this fixed. They would tell me they were going to return my calls and they never did. Every employee I spoke with had extreme attitude (Susan, Daniel, Sarah). Think twice about hiring this unprofessional company. They WILL NOT care for your home during installation. They are cheaper than other companies around town but you will get what you paid for.

Remodeled my home flooring after visiting this location. I did a lot of homework and I got a good deal on everything.