I must admit that the guy in the service dept was very accommodating since we ended up going a day early for our appointment, however, a big mistake luxury car dealerships make is judging a book by its cover. I had asked for a Genesis brochure from a salesperson. Not only did he not come back to say he checked and didn’t have anymore but he didn’t even offer to show me the new Genesis. I guess we won’t be buying one from there when we buy our eight Hyundai which include two previous Genesis!
I thought Celine did a great job
My 2014 Sonata battery went dead about 3 weeks ago. It could have been the result of my wife or myself having left something on or that the battery is going bad. After putting the charger on, I took it to the nearest auto parts store for testing.The battery tested OK.I called the dealership to make an appointment and they were 3 weeks out. I said OK as I wanted to make sure car was reliable. I took it in the day before so they could start on it as soon as possible. I called 5 hours later and could not get a response from the service manager. I called 3ore times and no response.I went to dealership and found they hadnt even looked at it yet. I picked it up with no sorry, no nothing.
I was in the market for a 2022 gv70. Went on their website and found several at a great price . I heard from a friend that this dealer was asking $9000 over msrp. So that’s the first think I asked when I was contacted by them. Here was their response (There is an after market protection package installed as well, that is priced at 2,499. ) They can price their vehicle at what ever price they want but please list the actual price online and stop with your deceiving tactics. $2500 protection package, give me a break.
Genesis of Henderson is 2nd to none in customer service and professionalism. Tony Saukas is very knowledgeable and took care of our questions / concerns. We will return and do business again.
The G70 is the best car I have every bought. I have had it 3 months now. The power of the 3.3t is awesome!!! I have had more people stop and talk to me about my car then any other car I had before. Genesis of Henderson rocks, easy to work with. This was the best experience I had buying a car. Thank you Genesis of Henderson!!!
This is the best Hyundai dealership, and one of the best dealerships, Ive shopped at.My first encounter was with the service department. The team was very straightforward and friendly. They never tried to upsell me anything.The sales department here is also very good. They allow you to cruise at your pace and dont pressure you.Our next car will definitely be from them.P.s. big bonus to them not putting stickers on their vehicles with the dealer name on it.
This is my 4th car purchased at Henderson Hyundai. My first Genesis G80 Sport. My service advisor Benny Pacheco takes care of everything needed in a timely manner. Would buy my next car here again. Fantastic service.
Amazing people here. Friendly,gracious,helpful. They really went the extra mile. Highly recommend.
Great bought 3 cars from them,great place to do business with
I am a satisfied Genesis owner. I purchased my car and enjoyed the friendly experience. My sales agent Tony made everything go quick and smooth. I will highly recommend buying your next car here!
Very professional fast and quality service, will recommended.
Great customer service
I admit I didnt have an appointment but I was told very abruptly I may add service appointments are third week in August .He stated I could leave it overnight to be checked next morning. May not repaired if parts must be ordered
Will is always helpful when it comes to me and my car. They always do a good job!!
They were wonderful. Called us back to let us know that they found a better interest rate!
My wife & I purchased a brand new car here a few years back and its been a fantastic purchase nearly three years into it. Theyve always treated us very well with any issues weve encountered and overall its always been a place we can rely on to take care of all our needs regarding this car. I wouldnt hesitate to recommend to anyone to shop at this location for their next purchase....great customer service & a great place to shop if youre in the mood for a new or used vehicle.
I am a proud Genesis owner, several times over. BUT DO NOT UNDERSTAND HOW IN HELL, Henderon Hyundai got the nod to sell and service the Genesis brand. THEY ARE THE WORSE. Bought ALL my vehicles from a Southern California dealer, and Ive lived in Henderson for 26 years! 😡
They fit me in without an appointment. So my wife would have a car to take her to doctor appointments.They were very busy, but found a way to make it happen.
Seth is the nicest young man he took excellent care of us and tried to give us a great deal and we are very pleased with our new Hyundai
No pressure sales. My daughter left with a new Hyuandai.
Always receive great service.Employees work as a team.Thank you...
These salesmen dont know theyre brand. luxury comes with knowledge I knew more than the sales man I wont put him on blast. I have 2 genesis bought at ABC HYUNDAI .
Did not have to wait that long4 oil change and air in tiresabout car wash ???? They left it worst much better then the one one Sahara
A great place to do business!! Especially with Gabriel.
Even though I told the sales man I was not buying today, he was extremely helpful and answered all my questions. I showed up in a rental car and he didnt question whether I could afford the car or try to steer me towards something else. If I was going to buy, I would definitely come back here.
Bought my new G70 sport!!! Sales department was the best I have ever dealt with in my 20+ years! Highly recommend.
Great experience.cool staff.very polite and helpfull.no pressure and very willing to assist with my interest.
Freindly dealership, never any issues their for service
Great non pushy staff. Salesman Steh and Anthony was very helpful & knowledgeable on the vehicles i was interested in .
Nice course Ang good staff.
My service tech was totally awesome... coffee was good too!
It is a great place to go to get a good deal on a car, the staff is really nice people, they really listen to what you are saying, and what you want from a car
My salesman, Michael, was awesome! He did everything he could for me!
I was actually in the Hyundai portion of the site. I went there to buy a car because another dealer would not deal, i had a great experience with this dealer and bought a Veloster from them.
Great place for service!
Always a pleasure to go to Henderson Hyundai
The service was excellent
Great services!
Deal if hyundai
Great staff
Clean facility, friendly staff