I went in at 11:40 to get an oil change and 2 new tires for my car! They were super fast! I did a little shopping around Walmart and at 12:25 my car was ready! I am super happy with the service I was given and the friendly staff I met! Highly recommend this to anyone who needs quick simple services!

Went there to get my oil changed. The only complaint is that I got very irritated with the employees because they were talking too much and taking to long to assist with the other customers. After they finally began their job it was good

They left the oil cap off of my car and I drove 45 minutes before realizing that I almost ran my car dry and there was oil all over my engine and when I tried calling on separate occasions it would ring and ring and then somebody would pick up the receiver and hang it back up! They need help there!

Good service! Fast and knows what they doing

Never open according to the posted hours and NEVER answer the phone. Highly dissatisfied.

While stranded on the side of the road with a shredded tire on my 30 foot boat trailer I called to verify if this store had a specific tire on hand after looking it up on the website and it showed it was available in store as well as online. This happened about 12:30 on a Saturday afternoon and of course all boat mechanics & tire shops in the area close at 12 on Saturdays. According to Wal-Mart.com this location had the tires I needed but the associate who answered the phone refused to go and verify it for me and literally told me that I was looking online so therefore it was not an item they carried in store that Wal-Mart.com is nothing other than another Amazon site that anyone can sell on. Soooooooo needless to say we spent 4½ hours stranded on the side of the road for an item that is carried in my local Wal-Mart stores near home so I am sure it would have also been available here and we could have been on our way home almost as soon at this flat had occurred and not had to have been stranded until an Angel happened to be driving past that ran a boat shop nearby and happened to have the correct tire at his shop. So to sum up this review I guess there is no difference in Wal-Mart associates attitudes or the companies policy for customer service no matter where you are at they all dont care and give major attitude just for being asked to do their job.

When they actually show up theyre fine.. But the last couple times I went on a Saturday all the techs have called out!! Cant depend on them!! Wal-Mart tire prices are on point though!!

This is the only place to get good tires.

Cant depend on them to be open when they are supposed to be.

Terrible service. People never show up for work. Was there on November 2nd. at 8 30 and waited until 10 for someone to tell us that they werent going to open

Manager was helpful in determining right tires and explained that I can get them rotated for free at any Walmart every 6K miles. Good location.

Can’t even give a time estimate.... unacceptable

They told me that they couldnt plug my tire. They said was too bad and I needed a new tire. I took it somewhere else and they plugged it with no problem. Before I got me a new set of tires I was driving on the plugged tire for a month with no problems.

Showed up at hours posted for Sunday service. Waited 15 minutes so called to see if opened. Was advised they had tech quit so they decided to wait until 9am to open...Poor business practice!!!

Always get my oil changed here, with quick service.

Cory P saved the day. I. Traveling through Henderson NC we have a flat - by the time we put the spare on ever other tire /tire repair place in Henderson was closed. We pulled up at 659 and they close at 7pm.But we explained the situation and that we we were on a road trip. Cory took our vehicle into the Bay and inspected the flat. Not only did he inspect it, we found we didn’t need a new tire but a large plug would work perfectly - saving us money.Cory stayed a bit late to help us out and that is true customer service.Thanks Cory and thank you Henderson Walmart tire and repair center!!

Prompt courteous service.I ordered wrong size tire.Service person noted this, but didnt say anything. On return he stated this. I told him tell customers when you notice Us making wrong purchase. Thats a 5. The return went without a hitch.

The assistant manager Chris McNeil was awesome. He was a huge help. This man deserves a raise. Thanks

Nothing in stock, what is in stock are the most expensive tires they offer. Found same tires on their website for less. Finding someone to help you is a joke and when you do they dont know anything regarding tires...service men stand around doing nothing and ignore you when your standing there waiting to be helped. I give this service center a F-

The horribly incompetent “service” is criminal. I purchased the installation that included tire rotations and balance for the life of my tires. I have gone to this location THREE TIMES over the last month to get a rotation. The first time was at about 3pm and the employee told me that nobody showed up for second shift so they were closing 3 hours early. The second time, about a week later, I went around 5pm and I was told that they were short staffed so I wouldn’t be seen but to come back at 7am the following day. I was in line at 6:45am the next day (Saturday) and some guy comes out to say that the other guy that opens up the doors in the morning did not show up so we would have to wait until 9am. I am done, I am now paying competent workers to do this service while the lazy Walmart clowns sit at home with my prepaid money.

Went there for an oil change. Checked in at 6 p.m. Two cars were ahead of me. At 6:45 neither car has been moved. The driver of the first car that had been there for 2 and 1/2 hours. We left. Actually I shouldnt have zero Stars instead of one.

They need real mechanics to do the right job an all the time.I dont recommend getting my oil changed here or tune ups neither getting new tire installing.Its a chance they not going to balance the tires right.they might bend or crack your wheels might mess up your sensors in your tire if your car has it in the rims.getting your spark plug change they might crossthread the threading for your spark plug to sit right in your motor.give you fault or bad sparkplugs.oil changing they might put wrong oil in your car also not rightly amount of oil or to much oil to were it can blow your oil seal or oil gasket.not putting the cap on rite or oil filter on rite.If you want to maintain your tune up i say do it yourself of gett someone who knows what they doing.also read your manual for your car an it will tell you what oil to use for your vehicle.An if you have no manual book you can all ways look it up to see what oil it take or ask yours places like o Reilly or something.

Semi Quick service, but friendly and did the best they could.

A little pricey but great service

Better service overall. They greeted me with respect and listened to any of my concerns. I will return to this location.

They are very unprofessional. I got an oil change and they didn’t tighten my drain plug and 7 mins after leaving it came out. My car was sent to the Hyundai service center advising that the bottom of the car was saturated in oil and no drain plug in the car when they received it (not even 24 hrs after getting an oil change) I contaced a manager at the service center, very rude. I haven’t received a call back from walmart not their claims department, also called corporate and they weren’t helpful at all. Reconsider getting an oil change here, it cost me an engine.

Ben thanks so much for showing so many of us, here in Henderson NC, that you are dedicated to making sure your customers are safe driving on our NC roads. Thanks

Ok service, typical Walmart passion for their job, and the work gets done. Great prices but dont expect fast.

Was very good staff had great customer service.

Horrible customer service. They are rude and unprofessional. They have horrible communication skills and are lazy. I would not go there for anything.

They lost my key to my car and in general really slow and impossible to communicate with. Installation looks ok, but maximum trust issues. I will avoid in the future. :(

Dont get your oil changed here. They messed up my car.

Young checked me in very polite

You car 🚘 will never be the same 👌🏿🎯

Staff were somewhat professional but service center seemed understaffed and employers didnt all seen knowlgable some but not all.

I received an email and a text telling me that the tires I ordered were at the store. I drove to the store and was that my tires were not there. The Walmart associate told me to come back in 4 days. Why?!! I really hated this experience ....

Dont deal with teen girls at all, dont waste your time!

Very friendly got in and got out

Quick service

Very slow service.

Poor service

Horrible

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