L8ve this location in Sunset Galleria.Such a big help, helping me find hoops

Great ladies there. Very beautiful jewelry.

Went here 3 weeks ago to buy some earring to replace a pair that was lost. I needed to get 14k gold because anything under and my ears swell and get red. I asked the lady behind the counter 3 times before purchasing the 2 pairs I got that they were in fact 14k and she said yes and after wearing them for a few days my ears got super itchy and red and I took them out and right on the earring it says 10k. Very disappointed spent about 130 dollars for the sets and not have them be the gold carrot I need. Would not recommend trusting them to know their products.

I love my new earrings!!! I really appreciate the great service from Jillian, Wanda and Briana. I will be back soon!

Got my sons ears done six weeks ago today my neighbor got his done the next day and tomorrow we plan on coming there to get my nephews ears done😁 technicians did very well, we’re polite courteous and answered all of my questions; as well as accommodating. I would highly recommend them to anyone that would like a piercing professionally done and with all the necessary precautions as usual even now during COVID-19. I will suggest you get the cheap bottle of ear cleanser (The spray one runs out too soon and it’s just unnecessary and not enough), you need to run a Q-tip under the front part closest to your ear and behind it, again closest to your ear, with the solution twice a day and in six weeks you’ll be golden💯

Morning sales lady didnt seem to care if we wanted to buy.... Retraining recommended..

Great customer service

When you have to replace your gold chain 3xs from the clasp constantly breaking and always have a problem doing so with them, Cheap.

Pierced my daughters ears here when she was 6 months. Great experience

Great customer service! My niece was getting her ears pierced for the first time and they took great care of her. Love this location!

Great customer service.

Customer service is great. Young Hispanic girl was amazing with me and my husband, she helped us find the perfect chain and pendant. My husband and I not speak English very well but she explained everything to us in Spanish I will Definitely be shopping there again

I came here looking for one thing - a replacement chain for a charm I hold dearly. I believe the employees name was Karen, and she was absolutely amazing. She upsold me on the protection plan (and I usually dont go for those), assisted me with putting the charm on the necklace, and even helped me put it on. This woman is awesome and she deserves a raise!

Got my ears pierced there. amazing place, quick and easy

Ive gotten my ears pierced ear, Ive had friends get their ears. Family get their ears. Sierra and also purchase jewelry from here and they have great customer service and a pretty decent return policy period but Ive never returned anything because Ive loved it.

Sandra was great with our granddaughter getting her ears pierced. Thank you!

My kids got their ears done today... great experience!

The staff is always so friendly and helpful!