The store manager, Chris Plant was great! He helped us find exactly what we needed at a great value. I will always come back here for my bedding needs, as should you!!
Very nice guys. Willing to work with what I needed and can afford to spend.Sleep Expert, Mark, was very friendly and accommodating to my needs.I reccomend Mattress Firm to anyone looking for a good mattress.
My wife and I bought a mattress here from Chris about a month ago and are very pleased with the mattress. Chris was fantastic at getting us what we needed and wanted. I will surely be recommending this Mattress Firm especially because of Chris.
We went to purchase a mattress and potential box spring for a 2nd home in Florida and we actually purchased 2 sets for both bedrooms out there. Chris was extremely knowledgeable and courteous, he was great to work with. He showed us a few mattresses and gave us a few options to choose from. He was really great to work with and we would highly recommend Mattress Firm and Chris.
Went under the impression per their website that they had more inventory in house then they actually have. We went in looking to buy a memory foam mattress and their website showed a number of great floor models to choose from. Upon arrival at this location there was 5 floor models all the same brand, not what we expected. And not the brand we were quite looking for.Thank you
Chris at mattress firm at 1152 West Sunset Rd. In Henderson NV went above and beyond to help my mother get her mattress today! His customer service was fantastic and I can’t be more grateful for what he did! I’ll be telling all my friends and family about our wonderful experience with Chris!Thank youMaggie
Chris gave us great customer service and he knew what he was talking about. He made it easy for us to find the perfect bed. I left out the door a happy customer!
It was a helpful and pleasurable experience. Very easy too! Bought my first brand new mattress ever!
I went in to this store, got a salesman who in the phrase (was amazing, a real human in a very different world these days). 10 stars. Thanks mate!!
The guys were clean they were quick and they were polite and they were on time with all of the above I appreciate greatly, if I have to order a mattress again from my other rooms or if any of my friends or family need mattress I will with no hesitation use mattress firm and I hope we get the same guys that delivered they were great
Had the best experience here with Sky and Chris 🥰 I do appreciate them for their time and effort and for helping me find the best mattress!! They also have great deals I promise you wont regret it this is the place to go.
The service was fast the sales person was able to fit us with the perfect bed. He was knowledgeable and patient
Chris and Leslie!! Wife and I left so so so happy with the service we received as well as the mattress we chose! From the moment we walked in Chris was so ecstatically friendly and attentive! He made sure to listen to what we wanted and didn’t want.. and he knew exactly where to direct us and what to suggest! We so easily had great conversations and just straight up fun! He wasn’t too pushy which we loved.. he let us take control of what we wanted! Leslie was also super fun! Sitting and talked while we were finalizing everything was a ball of laughs! Thank you so much both of you for such a great experience! Will definitely be coming back soon for our adjustable base!
First time buying a mattress and wow, if you ever need a mattress, you need to go here excellent service. Christopher was so knowledgeable and was great in working with us trying to find the best solution for us for our budget and we left with the most comfortable mattress I’ve ever laid on. 100% recommend this place!
Kyle was a pleasure to work with. Knew what he was doing, never once pushed the sale he got, he did work with us and we are awaiting delivery! Great job Kyle!
Owen is the best ! I went in told him about the problems that I have which includes chronic back pain. He showed me 4 different beds all within my price range and helped me find the beet bed to fit me, I was concerned about getting approved because my credit isn’t the best but that wasn’t the case here ! And it really helped me feel more comfortable with my decision because they weren’t trying to make me by an expensive bed they really listened to me and helped me. A plus customer service.
This was the most unusual shopping experience I ever had. I walked through the doors the manager greeted me asked me what I was looking for I told him, and he said try this bed. Amazingly it was the most comfortable bed I was ever in. Being an internal comparison shopping I insisted on sleeping in every other bed in the store, only to realize that the initial bed that I was shown was the best one for me. Amazingly it was not even close to the most expensive bed. After realizing how good the manager was picking beds, I did something I never do which is purchase the bed immediately! What a wonderful shopping experience with great and knowledgeable staff !! I highly recommend shopping at mattress firm when you need a new bed.
They we’re very helpful but not pushy. Went to 3 other stores and they have the best prices and service. I even bought one of the bears they were selling for Foster Youth.Very satisfied!M. Sinclair
Chris and the guys at Mattress Firm are awesome. If your looking for a good night sleep, do yourself a favor and come to see them. Great service, selection and a true pleasure to work with. Ridiculously fast delivery and the best deals of the year on the mattress / adjustable base I’ve needed all my life. A true class act. Keep up the good work guys.
Great experience, we purchased a new bed with Chris, he was awesome. Very knowledgeable, he answered every question, he provided great insights and was spot on with his recommendations. He was very personable and made us feel like we were buying from a friend. We couldnt imagine a better transaction, I dont post often, but I like to recognize great work.
Our sales representative was Leslie. Friendly, polite, knowledgeable and attentive to our needs! We had our 8 year old son with us. She was very nice to him, interacted with him and complemented him on his behavior and manners. She made the purchase experience very comfortable and simplistic. Best deal for the best products and services!Thank you Leslie.
Went to this store to get information on adjustable beds. Christopher gave us so much useful information. We were able to try different mattresses with different adjustable bases. I asked so many questions and he was able to answer each one. He also listened to what issues we were trying to address by looking into adjustable beds. He took the time to make sure we were satisfied with his responses. In the end we purchased a bed from this store. What a wonderful experience it is when a business listens to its customers. Thank you!!!
Chris was awesome with helping us in getting our new mattress. The price was great and we are looking forward to many nights of great sleep.
Excellent customer service! We were able to get a king mattress with an adjustable base for an amazing deal, Chris is great!! Very friendly and communicative, we’ve been buying at this location for years and still more than satisfied with our purchase and the customer service in the store. Highly recommend!!
My wife and I went to the Mattress Firm store to find a mattress for my son. Chris immediately greeted us and made us feel welcome to the store. He gave us the absolute best deal in town, very knowledgeable and professional.We got such a great deal my wife and I were able to get a Mattress for ourselves. He definitely crunched he numbers to make this happen.
My review is about the store and the excellent time, my fiance and I, had in the store. We had done our research about the bed we wanted and knew the product were wanted. Chris Plant was a great person to deal with. He had a great energy and presence as soon as you walk in the door. We got to talking and he is very knowledgeable about all the product, so much so, that we went with a different model. Once we were able to see, feel, and appreciate the difference in quality. We are very excited to be able to test out the different brand for the trial period and fall asleep in the new bed. Chris is a perfect consultant to help you find what you need. Thank you, Chris.
George at the boca park location was very helpful and knowledgeable.
Chris’s professionalism, friendliest and thoroughness exceeded all other similar vendors we visited. Chris took the time to explain the pros and cons of the various manufacturers and the models made by those manufacturers. It was the customer service provided by Chris that resulted in us purchasing our first adjustable bed. Oh yeah, must admit the extremely competitive price we paid contributed to our decision. I highly recommend anyone looking to purchase a new bed or just replace their current mattress to consult Chris before spending your money elsewhere.
Very good experience.. first time in a mattress firm & it won’t be my last. My sales woman helped me find the bed I needed & I was in & out in less than 15 minutes! Thank you Leslie.Tiffiany & Gavin
Leslie the store manager and Skylar her assistant were phenomenal!!!!! I had the best customer service experience when I purchased my 2 mattresses from their location. I was treated like family and I got the best deal on both mattresses. I would definitely recommend their location and services for anyone who is looking for a new mattress. The knowledge and customer service these two pleasant ladies gave me, my daughter and son were far above any customer service experiences I have had in a long time. Thanks for your service and keep up the wonderful work!!!
Chris Plant was great!! I went in with my friend to get her a bed and I ended up getting one too! It was the best and funnest experience for shopping for a bed I have ever had! Thanks again Chris!!!
Chris Plant my salesperson is a true professional. Very knowledgeable and friendly. Very good experience.!
Just came in today for a new mattress and let me tell you, there is an associate in there names Leslie aka Buttercup and she is amazing! She helped me find the right mattress and met my price line... I’m very happy with my BeautyRest Pillow too with the Adjustable base. I will now have the best sleep because of her sales strategy... She is great and an amazing asset to this company! If you want a great sleep make sure you see her and she will direct you to the right bed that’s best for you...
Christopher was so helpful and extremely amazing. We came in to a welcoming environment with friendly people. We were Thinking this experience was going to take a while to complete but boy were we wrong! Quick & simple. Shopped for my grandmother today and took all of her needs into consideration. Affordable and quick! Delivery was the next day! Thank you so much Christopher for all your help!!
We were greeted and helped instantly .. no wait and we got to get our mattress and we got it to be delivered the day we needed it ! The gentleman who helped us was very helpful and understanding!
Chris was extremely accommodating for us especially when an item was backordered, he was also very knowledgeable about the different products around the store. Excellent service, and selection. If youre looking to buy a new mattress, this is the place. 10/10 would buy again!
Leslie and Chris at the Mattress Firm at Sunset and Marks are second to none. They have excellent customer service and courtesy when speaking with them. You won’t find a better experience in town. I’m the guy that searches every option before buying too.
Owen and Leslie aka BUTTERCUP!!! Such a great experience and very informative. I will always go here and purchase from them. Felt like a star from the moment I walked in the door.
My husband and I are extremely happy we choose this mattress store out of all the ones in town! We were immediately greeted by Chris & Leslie who provided great support! We needed up going with a tempur pedic however we needed up upgrading and a Chris made the process very easy. They genuinely care about helping us sleep the best we can with a non-pushy environment. Thank you both!
We had an awesome experience with Chris today. He helped us find the right bed for us and our budget. Chris wasn’t too pushy either. He was also very understanding of us having a 2 year old present and he didn’t mind when he’d get excited or rambunctious. Chris was also very personable. Great job!
Just came from the mattress firm on sunset and Chris was so helpful,, so nice and very knowledgeable about products. I definitely recommend going to see Christopher when you shop, he will help u you I wouldnt go anywhere else!
Leslie and Chris were awesome and really helped us out. They seem like a good team. We recommend you buy from them.
It was amazing, they even price matched our mattress. The customer service was great. 10/10 would recommend. I would give the staff a10x10 they all were so awesome friendly, kind and insistent that we leave 100% or better satisfied. Which we did!! All my mattresses needs will be bought from mattress firm!!
Very quick and efficient. I needed a bed frame and Chris was very friendly and knowledgeable on my needs and answered my questions he knew the products well.
Leslie Thompson was very polite, efficient, with a great attitude. Overall great employee and a wonderful employee.
Fair prices and great customer service. Definitely recommend Mattress Firm over any of the other mattress stores around. Chris was super helpful!
Outstanding customer service and knowledgeable.
New to the area I searched online for a mattress store that offers mattress’s at a good price. I located Mattress Firm and read the reviews that rated this store highly so I gave it a try.I can tell you honestly it did not disappoint with the selection offered, better prices then I had imagined and incredibly friendly and courteous staff that really cared about what I wanted and not pushing a sale. This will be my go to place in the future. Chris Plant was extremely welcoming and courteous. I highly recommend shopping here first, it could save you some time.... and money.
I’ve walked into furniture stores before and I wouldn’t get asked if I needed help or I’d have to wait 15 minutes till someone came up to me finally, but Skylar greeted us and asked what we needed help with as soon as we walked through the door! She was so helpful in helping us find exactly what kind of mattress we wanted. We ended up leaving to explore more options at different stores and when I called her to ask about a certain mattress we found somewhere else, they had it and she was able to give us better deals and information than the other store, so we came back and she helped get us set up. Very friendly!
We had a wonderful and super easy experience at today with Leslie Thompson, she was an amazing help, very knowledgeable, and got us just what we were looking for while making it extremely personable. I highly recommend visiting her!
Bought a bed a few months ago, excellent service from Chris. Helped my girlfriend and I pick the perfect adjustable mattress. Very happy, with bed and the delivery service provided, would definitely shop there again
My wife and I passed by here because we just moved from California. From the very beginning Christopher was very energetic and he listened and understood to what we were looking for and that it stayed withing our budget. We have never seen such proficiency with customer service as Christopher displayed. He went above and beyond to help us look for that one mattress that was right for us. He is the manager with over 15 years of experience, and it truly shows. Thank you for all your help Christopher!
Walked in and got immediate service from Chris Plant. Showed me all the mattresses interested, very informative and PROFESSIONAL!!! Need more sales reps like this. Awesome Service!! Walked out with a mattress purchased and delivery the next DAY!!! Thanks Chris!!! 😊
Ive never felt so good being in a mattress store before today. Leslie is amazing and made sure I left happy a out the purchase I made. I will definitely be back to get the adjustable base with massage feature just because of her service alone! Thanks Leslie again ❤️❤️
Buttercup and everyone at this location was great, she was super friendly, knowledgeable and helped us get the mattress we wanted.
Great customer service, great value, will recommend to others... Overall great experience
My fiancee and I came in and only the sale associate was working. Mr. Plant thanked us for being patient while he was working with another couple. He was very knowledgeable about the products and answered every question we had about them. We bought our first mattress and left pleased and we cant wait till they get delivered! Mr. Plant takes care of his customers in a timely fashion. We definitely will be back.
The second we walked into the mattress firm we were greeted by Christopher with a high five and a wonderful introduction to who he was and what his store was selling. Such a wonderful team, all with smiles on their faces while we browsed. Chris showed us all the special features of the beds and explained to us how some beds are better than others depending on how you sleep. He helped us with everything we needed and truly made a wonderful experience!(And their prices deserve their own review. Amazing!)Thank you Chris for such an amazing experience. I will always remember that it’s takes no money to be kind to everyone in this crazy world! I will be back to this location for any more sleeping needs I have, or want!
Very friendly sales staff.
Very nice place, and a very kind store manger Christopher was very helpful towards my parents and helped my dad pick a perfect bed for him since he had surgery on his back. I would strongly recommend to come to this location if looking for a bed and your not sure what you want. Because I’m 100% sure you will know by the time you leave .
I would like to thank a wonderful salesman Chris Plant for helping me pick out an awesome mattress that was perfect from the first night sleeping on it! I was quite frustrated prior to going into the store I have Lupus and I need to have a mattress that suits me perfectly both soft but also supportive and my previous attempts in other places failed and as soon as I mentioned my condition Chris directed me to a mattress he just knew would suit me and after laying on it I knew he was correct! I also mentioned to him that my neck was sore and he went right to the perfect pillow too!I was referred to Chris from two other sources and I will now recommend Chris to anyone in need of someone extremely pleasant, extremely knowledgeable and extremely professional!! I highly recommend Mattress Firm for your mattress needs and I HIGHLY recommend going to the Mattress Firm on West Sunset in Henderson and call beforehand to make sure you work with Chris Plant!!
Chris, the manager, was very knowledgeable and helpful. Patient also, as we had him bring down several mattresses for us to try. although by asking us preference questions beforehand, it narrowed down our choices-thankfully. Loved the sale too! Thanks!
My husband and I went here today and we had Richard and Chris helped us! He was very nice, helpful, and knowledgeable. He was kind and tried to help as much as possible without being pushy!! We are getting our new mattress on Friday which is great! I cant wait to see how it is! Thank you for your help! Highly recommended. 👍
My boyfriend and I went to go get a mattress for the first time. Christopher was very helpful and very friendly, he made our visit pleasant. He was not pushy with the sale, but instead, just wanted to help us find what was right for us. Leslie was a wonderful character as well! Great people, very nice, and the place was clean with a lot of options!
My boyfriend and I were immediately greeted by Christopher Plant when we walked in the store. He was extremely friendly and helpful! We got exactly what we wanted to get and saved $400 with the awesome deals they had! Highly recommend this location due to the amazing staff. Thanks again Christopher!
Very personable, great customer service and genuinely nice people. Will definitely purchase from them again! ❤
I normally don’t leave reviews, however my experience with Chris Plant was so exceptional I felt it was definitely necessary. I have major back pain and was in need of a new bed desperately. My husband and I have been searching for awhile but I couldn’t really find one that was good enough, especially for what some competitors were offering price wise. We stopped into Mattress Firm a few days prior and got helped by another women who showed us some great beds but again price wise Difnt exactly work. After realizing I needed a bed at this point no matter what we decided to go back into Mattress Firm which is when we got the pleasure of dealing with Chris. He was so funny and patient, and truly listened to my concerns to be able to find me the perfect bed. He was also able to make sure everything was in my price range. I have been in customer service for years and I can tell you I have NEVER dealt with someone as amazing as him. If you are looking for a new bed or even just bed accessories I would highly recommend going to see Chris Plant, I can guarantee you 100% you will not be let down. Because of him i will forever shop with them and recommend everyone who needs a new bed to go there as well. Thank you Chris!
Great customer service and great deals. It was a really smooth and easy process the staff there was very friendly and knowledgeable. I’ve already bought 3 beds from here for myself and family.
By far best mattress buying experience I have ever had. Christopher was phenomenal, and catered to our specific needs. He is an expert on mattress’ and was very thorough during the entire buying process. Would highly recommend Christopher for any of your mattress needs!
Great service & honest!I know that because I did my research & compared with other beddingCompanies.I truely cant say 100% yet that everything is great because I dont have my new bed yet.Ask me again after delivery & you should ask again in 120 days
Went in a couple months ago. Just needed a simple queen boxspring. Skylar and her co-worker had me in and out super fast with a great deal. Thankyou!
They were very helpful and gave us a great deal on a new mattress. The process was quick and easy. I would go there again the next time I need a new mattress.
Visited Mattress Firm today to purchase a new mattress. The Manager, Christopher Plant, was knowledgeable, funny, honest, (wore his face mask and practiced social distancing) and sold me a great mattress and adjustable base for less than my budget. On a side note, the store is having an amazing sale. You can get a King for the price of a Queen. And a Queen for the price of a Twin. Plus they deliver, set up and remove your old mattress and have a 120 night money back guarantee! If you need a new mattress, now is the time to buy!
Praise God!!! The bible says to give honor where honor is due and Chris The Englishman has blessed me and my wife with a great experience. Absolutely amazing customer service, very kind, and you can truly see he really cares about his customers. He also gave us the best deal we could of asked. Feeling blessed cant wait to sleep in our new Stearns & Foster. Well definitely he returning in the future.
Christopher helped purchase our mattress and we are so excited to get it Saturday! It was such a comfy mattress and Christopher made us feel right at home and answered all of our questions! We had such a great time that we are planning on coming back just to say hi to the Employees! It was awesome!
Me and my husband’s first time buying a mattress and I swear this place made my day the associate Christopher and his other co worker we’re amazing and truly made this a beautiful experience and the BEST customer service I’ve had from any person in my whole life !! ❤️ I’m still in shock to know there’s awesome good people like them as store associates thank you guys so much !!! I will definitely be back for more or recommend you guys to everyone I know ! Beautiful personalities, everyone should come here you won’t regret it !!!! 🙏🏼 God bless you !
Chris was amazing and very helpful! We purchased our first bed with him, tried it out for 30 days and felt it wasnt the perfect fit. Chris helped us exchange the first bed without any issues or questions asked. His customer service is outstanding, we really appreciated his knowledge and how helpful he was. We will send our friends your way!!
We bought a mattress with Chris, couldn’t have gotten better service. Gave us a deal my wife and I are happy with. I will recommend him and mattress firm to anyone that is looking into buying a new bed.
Skylar was very helpful and showed me all the deals and details about each mattress I checked out.
Chris was incredibly helpful- very eager to show us all of the different types of beds, and even suggested a few adjustable bases to help with back and neck pain. Helped us find the perfect mattress, and we couldn’t be happier!When you get there you’ll knowIf the stores are all closedWith a word you can get what you came for
Chris was awesome!! Didn’t try to force more expensive mattress on me. He was very helpful and going into detail with the pros & cons for the ones I was interested in.
I had called this morning to see if they were open for walk in customer shopping and they were! A gentleman by the name Chris answered and was extremely helpful. He was NOT pushy like most salesmen are. He asked what we were looking for and didn’t go directly to the most expensive products in the world. He didn’t talk about price right away either which was amazing. My boyfriend and I went in with a set mind frame and got just what we walked in for. Chris was amazing and worked with us on prices. If you need a new mattress, go to the Sunset location and ask for Chris Plant. Thanks man.
The selection of mattresses and adjustable bases was great! I was very impressed with all the features on the adjustable bases. Chris P. was absolutely great! He was very helpful, kind, and worked with me to find the bed that was best for me. I would highly recommend getting your new bed here!
My husband and I went to this Mattress Firm on 1152 W. Sunset Rd to get an idea and price range on a new mattress. A gentleman by the name of Christopher Plant greeted us with a warm smile and helped us with everything we needed. Matched both of us to the right mattress with my hip problem and husbands back and we even splurged on new pillows. Chris helped us with all our questions and concerns and was a great pleasure to talk to. The delivery was on time and super fast assembly. I highly recommend anyone to this store location and to ask for Chris.
Great experience while shopping for a mattress. Chris nailed it, he is professional, knowledgeable, and by far a great salesman.Gave me a great deal that exceeded any from other mattress retailers that I checked through out the town. We will definitely go back to upgrade the rest of our mattresses.
Chris Plant gave me a very exceptional shopping experience.
When I visited Mattress Firm i was greeted By Mrs. Thompson who was extremely friendly and knowledgeable about all the products in the store. If you need a new bed which most of us do take the time and visit this store. You will be treated properly and provided with the best possible deal.Thanks Again
Positive experience. Chris genuinely wants to see his customers end up satisfied and sleeping well. Good company to work with.
Great experience, Chris was so great and super caring towards our needs. He listened and got us the perfect matress.
I really like mattress from their very nice very polite in theory carrying thank you for helping us in picking the right mattress
Went into mattress firm after sleepless nights, was happy to speak with Chris and he was able to get me in a much better bed. I ended up going with the Tulo medium and it’s awesome. I still plan on getting the tempurpedic system!
The sales person, Chris, was great. Very knowledgeable and understanding. He guided the decision making process, looking at what would be best for us. We are very happy with the overall service and outcome.
First off, I would like t acknowledge Chris Plant he was a kind and amazing Manager at Matress Firm. I was greeted with nothing but smiles and a positive attitude upon entering the store. Thank you so much fo helping me find the right Matress..
CHRISS!!!! I have NEVER in my life had a better mattress shopping experience!!! YOU are AMAZING, I can’t wait for my new MATTRESS!! Thank You so much
It literally took me 15 mins to purchase my mattress and I was able to pick it up the same date. Christopher was very helpful and fast got me in and out exceptional customer service and I bought just what I was looking for.
We went in searching for good options for a new mattress and we were so pleased with our experience at this store. The manager Chris Plant greeted us and helped us find a great mattress. He was so willing to work with us and took time to hear all our needs and fit us with the best option. What amazing service and we would definitely recommend everyone to go to this location and see Christopher Plant!
I walked in for only 15 min and walked out with an amazing deal on a mattress that I love. Chris really has excellent customer service and will definitely take care of you. Highly recommend shopping here. I will be back!
Chris was amazing! He made the process of buying a new bed so simple and painless! I would highly recommend this mattress firm! The people are friendly and the price was unbeatable!
Leslie was great. This store listens to all of your objectives and makes the best suggestions! Very accommodating. Recommend this store to visit before you buy:)