Every employee that works here have always provided the BEST customer service out of any other professional beauty supply store Ive shopped at.. hands down. They are always readily available to help me find something especially when Im in a hurry. The best part of being a customer there is how welcome they all make me feel as soon as I walk thru the door. Good employees make a Great store. Trish (manager) has one heck of an AMAZING store shes running there. Shes pretty AMAZING herself I might add.I look forward to spending my money in a store that radiates the EXCELLENT customer service they way this store does.Thank You Darlings xo
Honestly I haven’t been to cosmo prof in almost two years because prior they just never had anything in stock, inventory was never the same across any location, & never carried consistent brands, so I never trusted it, went today to get a new bleach I wanted to try, can’t find it on the sales floor but I see it on a shelf in the inventory room because they left the door open… I go ask the lady at the front if she can get it or if it’s somewhere on the sales floor that I didn’t see, she told me they were completely out… I proceed to tell her the website says it in stock, she claims it’s not out of the boxes. like ma’am I just told you I saw it on your shelf in the back how are you out or how is it not out of the shipment box yet? Pure laziness. Solidified why I never come here, will never be back. Don’t waste your time here, just go to salon centric on pecos. This happened 7.9.2021 @ 8:20ish AM
Helpful staff, friendly and a well stocked store. Neat and clean too
Friendly and knowledgeable staff, clean store.
This is a 1 stop shop and the employees are awesome! Kept clean and friendly. If they are out of things. Blame corporate. Dont you think that they get sick of hearing do you have ??? in the back They do their best with what they have. Look at the times of COVID.
If you are a licensed cosmetologist, this is the place to go and get your products. They have a large selection, as well as the sales are great. I love the associates that work here, they are always helpful and very knowledgeable.
Nicest cosmoprof Ive been to!
Bought a gift card for my sister-in-law and the staff was nice. I had to drive further to get to that one because the one closer to me didnt have any. 🤨 Oh well love the place in general.
Not professional and not helpful staff. Expensive shop. Not recommend to anyone.
Staff is extremely friendly and helps us find whatever we need. Also clean and super organized inside and always stocked.
Products are awesome, and girls there are always super helpful and friendly.
The girls are normally really helpful and knowledgeable as needed if I have questions and the store is usually clean. Love this supply house!
Friendly clean super nice
Everyone is very friendly and helpful when I stop in on my way to my salon
Live the people that work here. Always so nice and helpful
Good advice and I got a good product.
Ill be Going to this location from now on. They had no problem with my exchange, and didnt give me attitude and follow me around like criminal. The one on sunset n sunset wont get my business ever again.
They have had better sales in the past, hopefully they will return.Was a little hard to get in with all the road Construction
Lots of great stuff @ good prices
They are very friendly and helpful
I had an awful experience at cosmo prof, the lady’s there are very rude. i recommend going to a different cosmo prof to buy products.
The girls here are always so helpful with Everything
Always have been helpful, nice. Ive gone there for 3years
For license in Hair Care Professionals only
Terrible place and people. Dont waste your time and certainly dont waste your money
Nice friendly staff👍👍👍
Very small and cluttered. Low and limited stock.
Great beauty supply store
My favorite store
Always a pleasure
Great service
Professionals only