First time buying a BMW and I was very happy with my experience. Carlos, the salesman, answered all of my questions and kept me up to date on the status of the car (it took a few months to arrive at the dealership due to all the global supply chain issues). When the car arrived they gave me a lot more money on my trade in than I ever expected. Everyone there was professional and courteous throughout the whole process. I cant think of anything negative to say about the folks there. I will definitely be a return customer.

Everyone we worked with was extremely friendly, professional and knowledgeable. No pressure and no gimmicks. Just people who want to help you find a great car. Rafael was wonderful and helped us with all of our questions about our new hybrid.

Scheduling, drop-off, and pick-up were all a breeze! I really loved the video record of the work that was done. Awesome!!

Great customer service and care/custody of our needs. Each person we dealt with was pleasant and asked if there were any other needs they might have missed. They wanted us to have a great experience start to finish.

Kyle was very helpful, informative, and quick on getting back to his messages. I’d get a reply from my questions or concerns quicker than I thought. Definitely going back to the same service advisor! BMW of Henderson you guys rock! Thanks Ronnie and Kyle for all the help with my vehicle.

The only dealership I have ever gone back to get another vehicle. They worked hard to earn my business. Excellent team made the process easy and hassle free.

Check engine light had come on and off and other sensor lights were also showing malfunction or concern. We took our BMW to our regular mechanic (who specializes in BMWs), who told us that we would have to take it to the dealer. Made an appointment very easily at a convenient time. Ian helped me and told me that he would call me back with the issues found and estimated costs, he gave me a time that he would call. True to his word he called roughly at the time he said he would. Turns out that small rodents had made a nest in the engine and chewed through some wiring. Ian informed me that this is apparently a common problem here due to the excessive construction. He is currently helping me with documentation to submit this to insurance. The dealership, as they always do, washed my car and it looked amazing. I cant say enough great things about this experience with BMW of Henderson and Ian. Excellent communication at every juncture, Ian found me discounts where he could apply them. It was a very positive experience. Will definitely use their repair and maintenance services again.

My SA, Tommy G. is always willing to go above and beyond to help me out and make sure my car is good to go.

The accuracy and excellence of Kevins workmanship is unsurpassed.BMW is not only the Ultimate Driving Machine but the Service Managers (Kevin) and Service Technicians (Kevin) provide the Ultimate Service Experience as well. Also, everyone at Henderson BMW are courteous, outgoing and friendly

Kyle, my service manager was wonderful to work with. He was quick and kind and made sure to get me up and running as fast as possible. I appreciate the great service! Thank you BMW of Henderson, highly recommend!

Rafael the sales men was very nice and answered all of our questions and concerns Great customer service! Love my car!

Great Dealership, Management, Sales and Finance. Fair Trade in Value and very easy purchase process, highly recommended.

Very disappointing! Brought car to have my halo light bulb replaced and was quoted over 3K parts labor to repair! (did not need all the parts they said I needed). I see why most people are afraid to buy a BMW due to repair costs! Pure laziness and disreguard on the dealerships part, for saving the customer money! I ended up buying the bulb on E-Bay for 20 bucks and paying Christiansons Automotive $150 to install it! Saved $2800 not going to BMW for repairs! I am very happy I did this!

Devon at BMW Henderson was awesome. He went above and beyond to try and help me with the terms to buy two vehicles at one time for my twins!! I didnt feel pressured at all like at most dealerships.

Friendly staff and the ultimate driving machine... The building itself is airy and open, with a nice waiting area.

A/C stopped working in a very hot day and I took the 535i to the BMW of Henderson right away. Daniel my advisor was awesome. He made sure the crew took care of the issue and informed me about the problem found and parts needed before executing the service. Car came back super clean and I was treated as a VIP. Great work and great Team. Shout out to Daniel and his team!!!

BMW of Henderson, is a place that you dont ever dread visiting. Its spotless, quiet, and everyone is very friendly, from the sales staff to the service and parts department. Tommy is my service advisor of choice, as he is very communicative and extremely professional

Thank you for doing more than I expected, it was a great surprise. Kyle helped me.

I just moved to Henderson from San Diego. I was happy to know theres a friendly and professional BMW dealership close to me. I needed my 35k maintenance for my X5 so I stopped in and met my advisor Ian. Ian was friendly, professional, and knowledgeable. Ian quickly got me in and out. Ian kept me updated with the status for my pick up. Overall, BMW of Henderson was great and they took care of me and my car with top class service.

Devin Andersen and Martin were phenomenal with this deal. I’m very pleased with service here. You have a customer for Life!

My husband & I just bought a beautiful convertible BMW Z4 and the experience at BMW Henderson was so easy and felt no pressure like u normally feel at car dealerships! Our sales rep Carlos was so great and was so helpful our questions and was so knowledgeable! Then we did our finance for our vehicle and our rep Rachel was such a pleasure! Rachel was patient and thoroughly explained the packages and coverage that will work best for us! Not once did we feel stressed and left very happy with a gorgeous car! Thank you Carlos & Rachel for wonderful service!

BMW service advisor Ian M. was great in helping me with repairs on my car. Ian got it taken care of and done the next day. He is very professional and knowledgeable in assisting me with my situation. As always, the entire BMW Service team have great customer service! Thank you for all your help!

From the first point of contact this experience was amazing. I worked with Feri an she was awesome, very professional, and found the best option for me. I love my car🤘🏾🥰 Thanks BMW

The one repair I elected to do was done competently, but took the whole afternoon to complete. I passed on 2 other repairs that were not urgent, and, I thought prohibitively high priced. Shuttle service was good. Service advisor, Kyle, did not quote me on repair of broken trunk release handle, but said on service receipt that I had declined the repair?? I was taken aback by one thing. I wanted to use a particular cc for my $900 repair, but could not find in my wallet. I used a different card, then Kyle found the preferred one on the floor. Apparently Kyle didnt know how to credit back my first card and run my preferred one instead. And there was no cashier on hand to redo the transaction.

They took care of my oil change fairly quick and somewhat painlessly. I love my BMW so I want to make sure I have a technician that I can trust. That seems to be BMW of Henderson.

Had a really awesome experience with BMW of Henderson, twice now. First for my leased X5 and now for my purchase of the X7 M50i. Firstly, I highly recommend asking for Yoshwa if you ever shop there. He is a really down to earth dude, and awesome to work with. Randy helped me wrap up any outstanding issues with my latest purchase. Highly recommend these guys to anyone looking for a BMW.

Darnell was fantastic. He understood my needs and what I was looking for. He kept in touch and made it very easy for me to get quick answers to my questions. In the end I drove away in my 1st BMW. I am thrilled to be part of the BMW family! Thank you Darnell for you patience and expertise.

Re: VIN# 4JGBF7BE7BA683767I am an Airline Pilot and German Car Collector, based in Las Vegas, Nevada; However, I actually fly out of Bullhead City, Arizona/Laughlin, Nevada, a 90 minute drive to Las Vegas.I keep a pristine BMW 328i in Laughlin, Nevada and I recently received a notice of a Recall on my Drivers Side (Steering Wheel) Airbag.On my one-day-a-week that I have Off, I called the Henderson BMW Dealer as soon as they opened early in the morning to see if they had an opening for me that day. The answer was yes. But first I wanted to confirm that they had the Airbag in stock before I drove 90 minutes from Laughlin. I was put on hold for several minutes, eventually told: Yes, they had the Part in Stock.I drove the 90 minutes and relinquished my car to the Service Department at Henderson BMW. After waiting two hours, the Service Advisor came to the waiting area to tell me: My car was taken apart, but they did not have my Airbag in stock and that they would only now, order it.I held my composure and told them to please put my car back together so I could leave.Two hrs later, my car was back and I drove out, only to notice, before I left the Dealership Property, that the Drivers Side Airbag annunciator light was illuminated, indicating that the Drivers Side Airbag was inoperative.I immediately drove back into the Service Writers area and asked them kindly to address the issue.One hour later, they returned my car to me and I left, after spending a total of five hours at the dealership.I was told that I would be contacted shortly, as soon as they received the Airbag.Two weeks later, I called to check on it as I had not been contacted.I was placed on an 11 minute hold, only to be told that they knew nothing about my Airbag.I am appalled at the staggering ineptitude of the Henderson BMW Dealership and I wonder if I will ever be contacted by them to replace my Recalled Airbag.If anyone at the Henderson BMW Dealership ever reads this, I hope someone will have the decency to emeliorate this situation.Thank you for your time, as no one at the dealership seems to care about my time.Respectfully Yours,Captain L.S. Woronoff

Great customer service, fantastic work. I will bring my car to BMW of Henderson again! Shout out to Daniel for helping me during my visit.

Ive purchased plenty of cars in my lifetime and I could not tell you the name of any of the members who sold me those cars. That changed when I purchased my BMW X5. Yoshua was an absolute professional - he answered all my questions, provided insight and was very personable. Because of him, I feel like the whole experience was amazing. Thanks to the whole BMW of Henderson team!

Manny,I really appreciate the GREAT customer service I received. Manny was very professional and very knowledgeable about getting my service done properly.Between Darrnell and Manny it really feels like your apart of the BMW of Henderson family.

I had a amazing experience purchasing my vehicle. I inquired online about a car Carlos immediately texted me and got back to me. He drove the vehicle to my office so that i can view it. He informed me that one had sold but that I could build my own online and asked me to come in so that he can assist me. I came in Saturday he was busy with another customer, but had his co worker Kyle assist me. He was as awesome as Carlos was. I explained to him i was shopping around the last few months because I did not know what kind of car I wanted. Every other car lot I got Terrible customer service and could not see myself going into such a place for next few years to get my car serviced. I was able to get my dream car and these 2 young men Carlos and Kyle made it happen to me. Thank you again for your assistance I recommend BMW of Henderson to anyone looking for a car with exceptional customer service and people who care!

Yoshwa was amazing to work with and super responsive. 10/10 experience! We will for sure come back for our next BMW purchase! 😎

Really good experience working with Devon at BMW of Henderson, and would be happy to work with them again! Definitely went above and beyond!

One of the most expensive, but easiest transactions I’ve ever made! Rafael sold me my X1 and was super nice to work with and know I can always reach out to him with any problems. Chloe showed me the features inside of my vehicle and was also super helpful and friendly. Overall a great experience. I live in the Northwest side of town and I may have to drive over here whenever I have any problems, just because of their great customer service!

Great experience overall. sales team friendly and fun to work with. I think I slightly overpaid for my vehicle but that is on me. The finance guy did say some dealerships are actually doing markups of 5k and they dont do that he was a little surprised when we said that is what they did on our car. definitely an awkward moment.

Kept me informed and worked with my trade easily. Made a few suggestions that I would not have considered. Professional and forthright.

Greatest service ever. Carlos is the man. They were so nice and friendly. We did not feel forced to buy a car from them but they were so nice that we wanted to give them our business. This is not a normal car dealership. Most dealerships you go to will have people that come a swarm you. Here you can walk in talk to the manager, and then he will send you to a great salesman. They were very accommodating and the best service.

Daniel was my service technician and he was one of the kindest, thoughtful and most thorough service techs I have ever worked with in the country. I have a homes in 5 states and despite my inability to remember some details, he figured it all out! The service was swift and they took care of my problem thoroughly. Clean, cool and bright waiting room!

Manny was super efficient and professional. thank you!

Christian over at BMW Henderson was so kind, professional, and in my opinion, went above and beyond. My experience was great and I appreciate his service very much!

The team at BMW of Henderson were very attentive during my visit and made me feel welcome and kept me informed during the buying process. But that is where it ended. I have called back a couple of times with questions with no response. They are a car dealer so what more should I expect. The after sale support was much better at BMW of Murray. I am lowering my review. Called again to find out the status of my vehicle title. They said they would call back. It has now been 2 days and no reply. Beginning to believe they cannot deliver title. If you are out of the state of NV I would recommend going somewhere else.

Had a great car buying experience at BMW of Henderson. Yoshwa Shields was friendly and knowledgeable. The finance process was quick and efficient. I’ve never done a deal on a car so quickly! Would highly recommend checking them out!!

I brought my vehicle here for service back in July when I was having issues during a cross country road trip. They had my BMW X5 for 5 days and I had to call them regularly to get any kind of update. Instead of calling I stopped back in one day and they updated me that my vehicle needed a water pump, new belts and tires for $2,400. I didnt understand how a water pump and belt issue was causing a limp mode issue with no overheating.. but I agreed to service. Then the service guy caught me as I was departing via rental car and told me he made a mistake and confused my vehicle with another customers and they were still figuring out the issue with my car. Then over the course of the next few days I called over and over with each time being told they were still trying to diagnose the issue. By this time my daughters tournament and our family vacation time was exhausted and we were paying each day to extend our hotel reservation so I stopped back in to the dealership and was told by the service that they still werent sure of what the issue was. It could be the small turbo, but we arent sure. So I asked if the vehicle would get me back to Austin and they informed me it would. So I asked for my vehicle back and they gave me a discount and only charged me $700 to let me know they didnt know. When I got the vehicle home and on the diagnostic software it was determined that I was suffering from a malfunctioning MAF sensor. Once the MAF was replaced all issues were resolved. Why couldnt this dealership figure this out? I will give an extra star because they were nice in each interaction and they did wash my vehicle before returning it.

Smooth process. In and out the door with new wheels.

Four days ago, I would have gladly given a four or five-star review for the service we received from BMW Henderson as the purchasing experience was relatively painless. However, after my new to me used VW Toureg had battery/alternator issues and stopped working, the service and sales team at BMW told me it was my problem! I have not even made my first payment on the vehicle. Its now a lump sitting in front of my home. I cant even use the key to get into the car to jump it, not that the battery would stay charged. When speaking to the tow guys, he said our battery is fine, and we need to get a new alternator! I do not think we should have to spend $900-$1500 on a car we just purchased. Its ridiculous. When requesting to speak to the sales manager, I never received a call back when our call was disconnected. I have since left two voicemails. I work in customer service, and this would be unacceptable. So, yeah, thats a one-star for me.

Great service! Very friendly and reliable! Got me a great deal to replace my breaks, rotors, and sensors! Will definitely be returning.

While this was our first scheduled visit for routine maintenance and wheel alignment by the service department at BMW Henderson, it was a pleasant experience. I particularly appreciated congenial and professional manner of Jose, the service department representative who assisted me.As the purchase of our first electric vehicle, a used BMW i3, not only has afforded us an incredible driving experience, but confidence that we will enjoy the service experience as well.

I recently took my 3 series to BMW of Henderson for repairs. I was assigned with a representative named Kyle. It was my first time there but Kyle made sure that I would be a customer for the life of my vehicle. His quoted price was spot on, the work was performed as promised, he provided me with a beautiful ‘21 loaner during the time they worked on the car and his communication skills are impeccable. I thank him and the service center for their commitment to excellence!Dr. Fernandez

This was truly a horrific experience. The service rep always took 2 days to return my calls. Though I was always offered a loaner at other BMW dealerships, It was denied here EVEN THOUGH the repair job is going to cost(another story), $9400. But they really nailed the nightmare when they returned my car with hard water deposits ALL OVER IT, because they left it in the rain. I WILL take it back to have them detail it. I am looking forward to posting this ALL OVER the internet. Dr. Richard

Each & Every time I visit for service the BMW team goes above and beyond with customer service. From greetings to goodbyes. They’re always so attentive, kind and does whatever it is to satisfy the customer. Service is done correctly and quickly. I’ve been to many dealerships and service departments over the years and I can honestly say my experience with BMW dealership goes beyond all expectations. Thank you BMW team for your service.

Staff at BMW Henderson was fabulous! Amanda and Carlos in internet sales gave me outstanding customer service. The process of purchasing a vehicle was very smooth from the negotiation, finance and delivery of the vehicle.

Great customer service. We didn’t have to wait a long time to get our car serviced and our service advisor was great. He was very nice and went above and beyond for us.

Impeccable serviceFriendly managerExtremely thorough advisor (Kevin)Superb facilityBest service I ever experienced

Always top notch service at BMW of Henderson. Needed a few maintenance jobs done and also got a great deal on some tires. Service advisor Daniel was great.

What a wonderful car buying experience. Yoshua answered all of our questions and was fantastic through the entire car buying process. This is the second vehicle we have purchased from from him and BMW Henderson and it will not be the last.

I took my car in for brakes. They diagnosed and got the issue fixed. While waiting they would give me updates. They then washed the car prior to returning it to me.

Ian was a great service manager. He made sure that all of my concerns were addressed in a timely fashion. I will definitely bring my car back to BMW of Henderson whenever I need service.

I would like to give more stars but I didnt have the best experience overall. My service advisor Manny was nice enough and I didnt really have too much issue with him. The intake process went ok, I got a loaner (which I had reserved). I was a little surprised to learn that the although i got the extended warranty I still had to pay for the annual service (last year the warranty covered the service). It is what it is.Regarding the pickup, my car was supposed to be washed before i picked up and I was told the car had been washed when i was paying the bill. They bring the car around...its not washed. I ended up waiting a bit longer for the car to be washed.The next as i was leaving home the tire pressure light came on. Tires were checked during my service so this was a bit surprising to see. Turned out the service folks just forgot to hit reset. They also kept all my tire air caps.Manny is ok but overall experience this time was not great.

I was treated very respectful here. They also went out of their way to fry and make the deal happen! Kyle was very helpful, knowledgeable, as well as quick! I was in a time crunch and they were very accommodating ! I enjoyed my experience and will go back for future deals!

I wish I could give a better review but the service I received from Ian was less than stellar. My appointment for rear brakes was at 9:45am. I did not leave the dealership until after 4pm and they knew I was waiting in the lobby for the vehicle. First in the list of things that added to my unpleasant experience was Ian quoting me the wrong price for the brakes. Then, when he approached me in the lobby telling me the vehicle needed front brakes too and asking for my authorization, he showed me the correct price of the rear brakes and asked for approval to move forward with both. When I asked why the price changed he said they didn’t realize this was a different series vehicle and had larger brake pads and they have to get them from the other BMW location. They scheduled this appointment for me and the vehicle has been here before and they didn’t know what kind of pads I needed and didn’t have them in stock? That was at 11:30am. Then, at 2pm, he told me that actually the front brakes are on back order and they won’t be able to do them right now and that they were just starting on the rear brake replacement after I had already been waiting for 4 1/2 hrs at that point. Ian also had the nerve to ask me multiple times if I would “help him out” and give him a 9 or higher on his survey because he gets flagged for anything less and last time I only gave him an 8 so he was flagged. If you want a better survey score, please provide better service worthy of it. Don’t call me out on the previous rating I gave you and then ask me to do you a favor. He never once apologized for anything and never asked what he could do to make it a better experience. He only updated me one time on the status of the vehicle. I had to go find him twice to see when it would be done. I will not be returning to this location.

TERRIBLE experience dealing with theses guys with my LEXUS LS460. They had my car for over 3 weeks and never repaired it. They rented a car for us to later end the rental without informing us when they sent my car to a LEXUS dealer. ( By the way, who treated us like family). We were never even offered a bottle of water at BMW of Henderson. The service manager from BMW ended the rental and never till this day answers my calls to explain why he did that and never informed us and stick us with a $200 bill from Enterprise. I wouldnt have written this if its not true.

Came in for an oil change and the mechanic found an oil leak. My Service Liaison found the necessary repairs could be made under Warranty so the repairs cost me nothing. Always nice when the car gets fixed for free.

I bought a vehicle there in Henderson. While buying everyone seemed very attentive but highly pretentious. After the loan cleared several days later, nothing but problems afterwards. There were several problems with the car which they had promised would be fixed. I took the car in to have it serviced. Many of the paint issues were not resolved even though I mentioned it. A button was supposed to be replaced but apparently came broken to them. BMW…. really? I’ve had better service on my Nissan. They told me they would reorder a new button and contact me the next week. The week has passed and no one has gotten back to me yet. Theses guys act nice but highly arrogant when you are in the shopping process but then after you buy you are a second class citizen.

We had an easy, fair, courteous, knowledgeable experience with the entire team at BMW of Henderson. The car is an exceptional drive supported by an exceptional team. If youre considering a BMW you wont regret that choice nor dealing with the team at BMW of Henderson.

Manny was awesome - very helpful with the new battery that was needed and had everything done in a timely fashion. So happy to for the awesome customer service!

Service was excellent. It did take longer than expected (held my X3 over the weekend), but they provided a rental car free-of-charge. Car is running smoothly. Very satisfied.

Manny is the best. Got our 530i serviced there and they took care of the little details and washed the car as well. Thank you

The service department is extremely helpful every time I visit.

Ian is the best. He delivered absolutely fantastic customer service. Nicest and most professional individuals I have ever seen so far. Thank you Ian!!

Great customer service. Second time purchasing with AutoNation. First time dealing with BMW Henderson. Would definitely do business with them again!

Recently purchased a 2020 BMW X5. Everything was top notch, exactly what you’d expect from a BMW dealership. People were kind, easy to deal with and overall was just a very pleasant experience. Super happy!

Love this location! Rafael helped us find a new SUV for my wife and he was great. Highly recommend you ask for him if you’re looking for options. No pushy sales tactics!

What can i said if i have to give 100 star i will devon anderson is very perfect guy you can go and buy car from him his very professional and have lots of patient specially me i ask lots of question i had 2018 bmw x5 and waitting to get 2022 go see him please you will never regret it .thanks yoshwa too you are awsome very nice guy thank you so much for helping me both of you

Excellent service by Ian Mandapat! He always make sure that my needs are always met. I have never been treated this good! Thank you!

I was very pleased with the customer care and promptness of service received at BMW Henderson. Jose Garcia was an awesome associate to work with. He kept me abreast of all maintenance steps along the way, secured a complimentary vehicle for the days they had the car and even called car shield without any prompt or assistance from me, the customer. It was such a turn key experience, which is not the case at most dealerships. Great job BMW!

My car started leaking coolant when I arrived in Las Vegas on Friday. I called BMW of Henderson and they not only got it in that day, looked at it on Saturday and it was ready by Staurday afternoon so I could leave on time First thing Monday. SPECTACULAR.Could not have been happier with their service. Thanks Kevin!!

Service was excellent! Professional, knowledgeable and a sense of urgency. Great communication. Thank you Kyle for providing your clients with outstanding experiences!

It is the yearly regular maintenance. Everything is done professionally. Efficient and friendly.

Emanuel was very attentive and caring for me and my car and I appreciate it greatly

Not your typical and tiring car purchase experience. Robert provided us with excellent service so we can decide which car was best for us. Very professional and patient all 3 different times we came back looking for the perfect fit. Not the first time purchasing a BMW but our first in Henderson. Cant post a picture of the new car because it is being built in Germany as we speak. Good job Robert and BMW Henderson.

Just purchased an i3 and stopped by the dealership to set up any future service dates, while I was there my service guy Ian went above and beyond! Gave me valuable information how to save money and set up my service date for next month.

Outstanding experience with the service department. In particular with Kyle who is very knowledgeable and went to great lengths to ensure my x5 was serviced properly.

Overall fine. I told the service advisor that I was getting an Exhaust Fluid Reserve < 1000 miles notification in my vehicle and he entered customer states leak.... This reveals a clear lack of attention by the service advisor.

The BMW Service Department is terrible. They ignored me upon arrival. They didnt have a loaner car for me, despite delaying my appointment for a week in order to reserve a loaner. They then just shipped me off to Enterprise Rent-A-Car for them to deal with me, adding another 90 minutes to my experience with them. And finally, it took a week for them to fix my car because they didnt have the parts on hand. They are the dealership, they are by definition supposed to have parts on hand or at the very least able to get them within 24 hours. This experience was so disappointing that I am now actively shopping to get rid of my X3 so that I never have to deal with that service department again.

Signed up for service. No loaner cars. Say they are down to five loaner cars. Only 13 new cars available for sale and lots of used cars. Good location.

Great experience here. Daniel is really professional. Would recommend coming here.

Service was comprehensive. Found brake wear that required front and rear brake pad replacement all covered under warranty.

I needed batteries replaced in my X5. My service manager was Kyle. They did exactly what was needed, contacted me in about 2 hours to pick up. I arrived to a washed and vacuumed car. They also topped off my gas tank! Great service!

I travelled halfway across the country to trade in my Mustang at this dealership for a newer one. I worked with Darnell, and he did a fantastic job at making sure everything went smoothly. I’ve dealt with a lot of dealerships, and this one tops them all. Totally recommend buying from them if you’re in the market!

Excellent customer service. Completed my vehicle quickly and correctly.

I was on a road trip and ended up putting more miles on my X1 than I planned. I made an appointment for an oil change on their website for a day when I was in Henderson. Manny was the service rep and he was fantastic. He got me in and out without any disruption of my vacation. Thanks.

Kwasi was very knowledgeable with the product and very professional. He answered all our questions, and kept me informed while the vehicle was being delivered.

The staff at BMW Henderson is fantastic. Ian and his manager Ronnie went above and beyond to assist me. Traveling from out of town I had my BMW serviced at the dealership for some mechanical issues. Ian and his techs had my vehicle repaired and back on the road in no time.

Always happy about the service at BMW…and of course I absolutely love my new X3..this is my third BMW and I am not about to change anytime soon :)

Last minute purchase while traveling to Vegas. They did a great job. Very happy with my X5.

Have had a mix of experiences with service reps in the past, however things really appear to have turned around. Ive had Ion as a service rep several times and service has been exceptional.

Ian was excellent to work with! Thank you for great service experience!

I have been working with Daniel. He is always courteous and professional. Daniel goes out of his way to make my car repair experience easy.

Kyle was my service agent and he was beyond great, patient, and super helpful in getting my car fixed for me and my family. He was very considerate and professional. I hope to deal with him on future visits as well! Thanks again to everyone at BMW Henderson Service Department!