Arjay did it again and got us just what we were looking for! I wasnt in the market for a new car, but after seeing and driving the ID.4, it was really hard to resist. With the tax credit, included maintenance and charging for the next few years, it was a no brainer with the cost factor. Just made so much sense after I really sat and factored everything. Plus, now I can safely and securely charge my car at home and not worry about going to random gas stations. It brought me a whole new level of peace of mind. I thank the entire team who helped us, including Arjay, Laura, Chris, and Monica. Thank you!!

Caroline the internet manager has a tone of experience and knowledge. Me and my family have been buying cars from her for years. Thanks Caroline I am loving my new car 2022 Taos

I had a really great experience at this dealership. My car is very new and had a minor battery issue. Nothing major. So I called Findlay VW to see if they could help. Service representative Evelyn helped me over the phone and told me to bring the car in the same day right away. When I arrived at the location Evelyn actually helped me through the entire process. Not only was she friendly she was able to give me top notch service. She even recommended service of an oil change and wash that I was totally unaware that I had included with the purchase of the car. She was great and made the process so much easier than any other dealership I had ever had my car serviced at. I will only go to Findlay VW from now on. 5 star service from beginning to end.

Awesome buying experience at this dealership. The sales manager Dan is outstanding! Genuine guy that provides service with a smile and made every bit of the buying process seamless and enjoyable.

Great service. Honest, accommodating. Lyft ride home and back while working on car. Phone calls with updates. Brandi is the best! She truly cares about you and your car. And has a great sense of humor too. She’ll definitely make you laugh!

I brought my 2012 EOS in to have the computer reset after changing the battery, and to be ‘smogged’. The next day I got a message that it needed $5,000.00 worth of repairs [it runs just fine]. They did do one part under warranty, which I appreciated, but they wanted $1,000.00 for rear shocks, when they are $250.00 online, and it takes about an hour to replace. Really this a ‘typical’ dealership repair experience. That’s why there are so many independent mechanics…

Highly recommend! Ervin and the peeps at Findlay VW made the car buying experience super fast and painless! I will definitely be purchasing my next car from them!!! Thank you for making my experience so enjoyable!

Excellent experience. Nader took great care of me and I highly recommend him and Findley for buying or leasing a car

Angel at the Service Department has awesome customer service. She went out of her way to help me get my tire pressure checked and fixed! Shes an angel. Will definitely have my car maintenance done at Findlay Volkswagen Henderson.

Ervin Cruz sales consultant was excellent. He took time to show me all the amenities of my new car. It was very busy that day and he was very patient. He also followed up the next day to see if I had any concerns. He was very personable and efficient! Wonderful to work with.

Simon was our sales guy. He helped us with getting our son his first new car. He was very knowledgeable on all the cars we looked at. He never pressured our son to get the best of the best. He did show us the bottom and middle grade of the Passat because we asked. We ended up asking him to see the R Line. My son loved it and that’s what we drove away with.

I gave them a month after the sale to make things right before I left a review but I haven’t heard anything so. This is the worst Volkswagen dealership period. The salesman was terrible, completely incompetent and no knowledge of Volkswagen to speak of. No customer service, my wife went on a test drive in 110 degrees, didn’t offer water but made sure to let her know he’s leaving at six. My wife even went back to speak to the manager. No manager apparently is available in the middle of the day, hard to believe but ok. No follow up call, not even to see how the car is just a terrible place all around. If it was a certified VW I would of gladly spent the time to drive to Phoenix. Save your money and a headache go to another dealership.

Best dealer experience Ive had. Bob is the main reason. Took our car in for service under warranty for a factory defect. Bob got the job done right. No hassle. Gave us a loaner vehicle. It was a smooth experience.

Our daughters graduation present! Dan is the man as this process was fast and seemless. We got the price we wanted and a much better deal than the one we were looking at elsewhere

We went to Findlay VW. We had done our research and we found a car that we wanted there and the price was even lower than we had expected. We got the best interest rate we could get and in and out of the store in three hours. We recommend this store to anyone who wants a no nonsense straightforward car purchase experience.

Caroline did an amazing job helping me find my new car! She was very nice & gave plenty of details about the car and provided great service all around. Thank you Caroline!

The team at the dealership really listens to what you want and goes out of their way to find a way to make both sides happy. This was by far the fastest car buying experience I have ever experienced. I would highly recommend going here as they truly treat you like family not just a number walking in the door.

The service departments strategy for fixing a car is to get you to GIVE UP and buy a new car instead so they dont have to do their job. We had over $8000 worth of work done on our car. Every repair was $1000-$2000 to perform and Every time, they said theyd tested it and it was fixed and EVERY time, we got it home and it hadnt been improved AT ALL!!! We asked for parts to be returned to us and they refused. We asked for proof that the parts they replaced were bad. Nope. We asked for managers. Nothing.The worst mechanics ever!! First, you should look at all the class action lawsuits filed against VW. Then you should realize that your car will almost HAVE to be serviced by the dealership mechanics. Then you should note that the mechanics are SO BAD, theyll replace anything, sell the broken part without giving you a chance to verify that it was bad, then when it doesnt fix the problem, theyll say something else is wrong, replace That part, charge you an enormous amount and the process repeats until theyve gone WAY over the blue book value of the car.The worst part is that we took the car in for repairs when it was still under warrantee and they refused to fix it. The engine would suddenly shut down and not restart for an hour. Every warning light on the dash would light up and tell us to pull over. We took it in right away! They insisted Nothing was wrong with it until.... yes and this is the slimy part... until the warrantee was expired... then, all of a sudden, they need to replace a half dozen $1000-$2000 parts .... theyve had my car for MONTHS....charged me over $8000 and the car still isnt fixed.Yes, I know. I should have just cut my losses and scrapped the car, but each time Id already paid for each previous repair and they would say, just one more... Ive maxed out my credit cards... the car isnt even paid off yet... and the car still doesnt work... the mechanics response... Whatever... we cant do anything about it... And No One at VW anywhere cares at ALL about whats happened to us.Beware!! Before you buy your VW from anywhere!!! Please please please buy something else - anything else!!

Just outstanding experience. Made easy and everything they said they would do was done and more. David Davidson and Alex Beydoun are sure to make sure you have a smooth buying experience.

The sales team ar Findlay Volkswagen made my recent car purchase an enjoyable one. Instead of the dreaded high pressure car sales tactics they were very easy going and accommodating. They explained everything and even let me take the car out for several test drives to make sure I would be absolutely happy with my purchase. Monica and Simon are great! I highly recommend them for a relaxing, no pressure shopping experience. Thank you Findlay Volkswagen!

I did my homework before going to buy a car. The salesman appreciated that and made the whole sales process easy. I love my new ID.4!

Dan was great! Although we waited quite awhile, I knew that was just the nature of the beast when buying a car. He stuck with us (and my fed up toddler) and got us to where we felt comfortable, numbers wise. Thanks again! I’m enjoying my Atlas!!

My husband and I had such a great experience with Caroline! She was very friendly and knowledgeable. We feel like we got a great deal and will definitely be back in the future. Everyone in the dealership was very patient and kind to our young son that was all over the place.

Amazing staff. I walked in and walked out in a few hours with a new car.

Had an overall great experience. Ryan my car salesmen was amazing, not pushy whatsoever. Took care of anything I needed and asked for. The rest of the staff was amazing as well! Highly recommend buying from them!

Stacy does not play around. She is great at what she does and is able to speak with you as if she is there to help you not just sell to you.I will surely be back VW Findlay when it comes time to upgrade

What a painless car buying experience! Simon Krause was personable, knowledgeable, and got everything wrapped up in under 2 hrs! Very impressed.

What a great experience! Brittany was a delight to work with. Bought my vehicle from a different VW dealer and will only take my VW to Findlay in Henderson for all service work. Thanks for getting me in and out!

We had a great experience and would buy again

Cristian was great, wasn’t pushy and made sure we left happy. He showed us great options and was very patient (even when I couldn’t decide on a color). I would definitely recommend to a friend. The manager Johnny, was also very nice and personable.

Went for an oil change and I got such a great advisor, loved that they got me a Lyft from the dealership to where I needed to be and one back to pick up my car.

WOW.After a terrible experience at a local Chevy dealership last month, my husband and I really started to look outside of the box. My biggest desire was a 3rd row, without giving up good gas mileage, we found that when we started looking into the Tiguan. I called on a Monday morning and spoke with Clete, who was wonderful and patient with all of my questions. He then got me in touch with our salesman, Ryan Kayser! This guy right here, a rock star! He was so helpful, positive, and made the entire process really incredible. We had mobile communication all day, until I was able to get to the dealership. Once I was there, he was immediately doing everything possible to get us what we wanted for the amount we wanted. He went to bat for us! I also appreciated his wholesome chatter about his children and father, it really warmed my heart, while also calming my nerves. He was an absolute gift to us. Then came Johnny, the finance king! What a wonderful human being. He also went to bat for us, and got us into our car at a payment that far exceeded our expectations. Im so incredibly thankful for the people of Findlay VW for putting the excitement back into car buying for my husband and I. We are so excited to now part apart of the VW community! We plan on telling all of our friends and family to look into Findlay VW.

My family and I had a good experience here friendly people who seemed like they wanted to help. The reason for 4 not 5 stars is because we had to wait about half an hour before anyone helped us.

Communicated updates on the progress of service. However, whoever checked the car in tried to charge us before even checking that the vehicle is brand new and under warranty. My savvy daughter called him out on it and he corrected it.

This dealership is amazing. From sales (bob) to service department, they treat you like family. Caroline has always been there to help our family with our needs and recommend her to anyone visiting vw auto show mall!

We made an appointment at 11am on 7/2 for a routine 10,000mi service. It was just supposed to be a quick oil change and tire rotation, which doesnt take more than a half an hour. We were told initially they were behind and it might be a couple hours and that was fine. After three hours, we were told it wasnt even started yet and that it would be another hour and a half. We were told that they dont do appointments for oil changes and it is first come, first serve (despite making an appointment for it over the phone initially) and that there had been seven cars ahead of us. We were not informed of this over the phone or upon dropping it off. Whoever made this policy really needs to clarify or re-think it because we otherwise would have waited almost five hours for just a routine service.I do want to say, the service representative we worked with was Angel and she was incredible through the whole process. She was very apologetic and accommodated us as best she could.

All the thanks to GM Melisa and my sales person, John M. for one of my most favorite car purchases ever. Im IN LOVE with my new VW Atlas, it fits all my needs! THANK YOU Findlay VW!!!!

Over 4 and half hours for Express oil change and there were only 3 cars in front of mine at 7AM is totally not acceptable! Was also advised 2 to 3 months of wait time for rental car as they need couple of days to replace fuse for 12V lighter receptacle under warranty service!

This was the best dealer experience I’ve ever had. Arjay was fantastic! Such a nice guy and was no pressure and super helpful. Highly recommend asking for him. I’m thankful for his help and I love my new ride!

I live on the north west side of town and I prefer to drive all the way to Findlay Volkswagen to get my car fixed. Your customer service, your work quality and overall experience is much better. Thank you.

Best car buying experience ever. I highly recommend stopping here first. You wont be disappointed. Thanks to both Monica and John for all their help making a smooth transaction.

We had a great experience buying a used car for our son. We never felt pressured, our salesperson was very helpful and we are happy with our purchase.

Me and my hubby made an appointment for oil change. We came on time and the rep told us it’s going to be 10 hours waiting time!!!! She said we’ll need to leave the car … it’s an OIL CHANGE - Are you joking?!We told the rep we have an appointment, we came on time … she basically told us they don’t do appointment for oil change – but guess what, we did it on their website - What’s the point to make an appointment???Such a waste of our time, of course we went and will never come back to a business who doesn’t respect their clients time. Wish I could give them zero stars. Will most definitely not recommend this business.

I always have a great experience at Findlay Volkswagen. The staff is very friendly and professional. I brought my car in for service over the weekend. They were upfront with the cost and even called me before making any changes to our original agreed upon service. I would recommend this dealership to anyone.

Simon was professional the entire process and never pressured us to purchase a vehicle. We came back 3 times before deciding on a vehicle and felt welcome each time. If you go to Findlay Volkswagen I highly recommend you ask for Simon ! It’s a whole different experience using someone who cares rather than only wants to make a sale . I’d give 10 stars if I could !

Easy to set up appointment. Staff is friendly and polite. But I would say get there early so its not so crowded. And they Lyft-ed me to and from home.

Findlay Volkswagen was friendly and courteous. I came for a oil change and it took one hour like they said plus a car wash. Very pleased with the service.

The 5 stars is only for Front desk Bob and the fact that the car service was done good. I had issues before with that service dept. Anyway Sales is also great there

I bought my very first car a week ago and I couldn’t be happier with my new car. Simon, our sales consultant, was knowledgeable and not pushy at all. He made our experience of buying from Findlay Volkswagen a great one! The whole process was easy and laidback which I really appreciated since buying a car can be quite stressful.

Wanted to take a moment and share my experience with Findlay Volkswagen in Henderson. I live in Florida and this dealership was able to help me select the right Atlas trim and have it delivered right to me all for a great price. Melisa was patient (I ask a lot of questions) and very knowledgeable about the SUV and trims. All of the paperwork was sent to my house via a notary for me to sign. Melisa was also available to answer questions even though it was extremely early in LV due to a different timezone. When I met the truck at a close rest area my SUV and paperwork were ready to go. After the sale the dealership was able to provide me what I needed to register the car in Florida and even sent me back a small refund for title charges that were over collected. Purchasing a vehicle from so far away can be scary but I felt 100% confident in Melisa and her team at Findlay VW. Would absolutely purchase from them again and recommend to friends and family.

I delivered my car for the annual service and Brandi Magbual was very helpful. The service was good as well. No complaints.

We are in from out of state and needed an oil change. From start to finish Findlay Volkswagen made the process easy and as enjoyable as getting an oil change can be. They were professionals, very accurate and I feel the dealerships back home could take some lessons from these guys. Thanks for the quick and friendly service.

Amazing place if you are looking for a car, everyone is incredibly friendly and they make the process painless.

Had a wonderful experience from start to finish. Chris ran numbers for multiple cars as RJ showed me the cars and allowed me to see the different cars that would work best for me. Even when I left they still ran things for me to make sure it would work before coming in and sitting awhile since the process takes a bit. When I came in to finalize, everything was ready to go with the car already in the back getting ready for me to drive it off the lot. I’m so in love with my new car. Thank you so much to Chris, RJ and Melissa

This is our 3rd car purchase from Findlay VW. We have always been meet with helpful non pressuring assistance. Caroline has always been amazing and quick to respond to any questions. Bob in service was great to work with. Arjay assisted in our last purchase and was great to work with. I would highly recommend them. And I love my Atlas

I found the pre sale communication here during inquiries for a new ID4 so much better than another dealership. We did get lucky with a preordered id4 getting cancelled that I could purchase right away and was respected from start to finish. I almost had to ask them at the end to buy the car because there was zero pressure and questions were answered. Even suggested I call with questions after the sale. A little snafu on late night financing was addressed and worked out in my favor when they proactively contacted me to get it fixed. Ryan our sales id4 specialist was fantastic, and others there also made me feel very comfortable. I have another id4 for another family member preordered as well.

The best dealership I have been to hands down! Super easy purchase. They are very professional and our sales rep

I always get my Volkswagen serviced here. I have never once had a bad experience, from quality of work on my vehicle, to the associate I always meet with at time of service, Andy Lammers. This is the place to go!

Let me start off by saying that my purchasing experience was very pleasant. The gentleman that helped me purchase my dream car, a 2017 Chevy Tahoe, did a great job. I did my homework and shopped around. Findlay Chevrolet even offered to buy the vehicle off Findlay Volkswagen so we could purchase it from them instead and we declined. It’s very disappointing that the same loyalty we showed was not reciprocated when we needed it.1 month into owning my dream car, the battery died. I had purchased the warranty for it so I called in and they asked me to take the car in so they could replace the battery. Easy enough process. I tipped generously and went on my way. I didn’t expect to have battery issues for a while, but I was very wrong. 2 days ago my SUV would not start. I tried jump starting it and it wouldn’t turn on. I called Findlay Volkswagen and they told me twice to reach out to Findlay Chevy, which I did. Findlay Chevy said they would need to run a diagnostic and set up a tow for my truck. I get a call from the technician working on my truck and get told a new battery is needed to run the diagnostic. Since the battery was replaced in December, I figured I could just get it replaced through Chevy Volkswagen. When I called in, Jeff who proclaimed he was the manager, told me I would have to have my car towed to them for the battery replacement then towed back to Findlay Chevy. What!!? I told him this was ridiculous. While I was getting this information, the technician called again and told me when my original battery was replaced, the new battery was a cheap battery and “they should’ve known/done better”. I told Jeff to give me a credit instead of a new battery, because they insisted on replacing the battery with the same brand. After spending close to $53,000.00, I figured this would not be an issue. I even offered to go buy it myself and send them a receipt for reimbursement. After a 30 minute conversation, I was told the best they could do was replace the faulty battery that failed me twice in 6 months with the exact same one.I will be purchasing the battery recommended by Findlay Chevrolet to ensure a reputable battery is placed in my vehicle. This should’ve been done originally, but Findlay Volkswagen tried to save some costs and put a cheap battery in my car that caused this ordeal. I am so disappointed in their customer service. I truly hope this doesn’t happen to anyone else.

I booked an oil change weeks in advance. I show up to the service lane behind two cars. Once the person finished with them, she walked inside. 10 mins go by and no one comes out. The two cars behind me get out and walk inside. I walk in and I was apparently supposed to walk in. My first time here, so my mistake for not reading the invisible signs to walk in. After the two ppl with no appts get helped, I was told that my 430 appt isnt valid and is merely a suggested time that holds no value. Im told this dealership is first come first serve. So why have a website, if appointments are not honored? I was told that the website sometimes lets multiple time slots be booked, the manager was notified of the glitch, and I should come on a random morning and drop it off for the day to see if they can get it done. I worked at multiple dealerships and can honestly say I havent seen such poor customer service and contradictory messages.

The service writer we dealt with could use updated training on how to communicate as well as keep her customers informed. Weve dealt with great communicators at this dealership in the past and very much miss the care we received then.

Stacy was AMAZING!!! She made the process to trade in my Subaru and get my new Atlas so easy!!! I will recommend her and Findlay Volkswagen to anyone who will listen :)

Huge thank you to Jessica for getting me into the car I have been wanting for over a year now. Im from the NW corner of Washington state and I was gonna push the easy button and work with a local dealer and Jessica asked if there was anything she could do to get this car into my driveway. Obviously price will always do that and she went to work and the team at findlay volkswagen saved me more than enough on the car to fly down to vegas and drive back. Jessica was extremely helpful through the process as buying out of state and over the phone is alot different then in person. I had a 19hr drive home and she checked in a few times to make sure everything was going good. If youre in the market for a Volkswagen (DO NOT) hesitate to call Jessica at findlay Volkswagen. Thanks again Jessica!

Again we were very happy with our VW Jetta purchase. Every tim we buy at Findlay VW Henderson we have had excellent service. Ask for Monica she was wonderful.

It took everyone seemed busy yet we were the only customers waiting and seems like they were able to negotiate with us.

Dan is amazing. He listens to you when you tell him what you want and need. He works with you and makes the sale happen. I walked out of the dealership excited about my new car and happy with my payment. Thank you!

Great atmosphere,100percent quality service,and marvelous costumer service.service advisor Evelyn,A plus

I had a warranty issue that Trent Toltzman handled expertly. He was extremely communicative and organized and returned my vehicle much faster than I expected. He made what could have been a big hassle a very smooth experience with his professionalism.

My recent service experience was very easy, friendly and offers great customer service. My service representative was Trent and he was professional and thorough with his explanations on what my vehicle needed. Having moved from Maryland, where customer service isn’t as strong as you’d like, it was great to be treated with respect. I’ll be coming back. Thank you!

Great service just bought a new Atlas 2021 with them a few days ago five star dealership across the board

Great customer service! Trent is the one who helped me. He was awesome! I highly recommend him as your service advisor on your next visit.

Christian was great! Had us in and out in two hrs. Whole staff was extremely friendly. Will definitely be coming back when we need another vehicle.

Bob and Justin are amazing and super friendly service reps. they can turn a bad situation into a good one and help talk you thru what’s going on. Even the service manager Jeff was awesome we had are kids with us and he offered them some ice cream to help cool them down and keep them calm even one of the female reps even gave them some cars stickers and they were loving it. I’ve had a wonderful experience with this dealership even tho the situation I was in was looking grim. Thank you Findlay VW.overall a phenomenal experience

If you want a no-pressure environment within a car dealership, head over to Findlay Volkswagon. It was my first time buying a new VW, and both my wife and I were blown away. From the salesperson, to the sales manager, to the team in finance, all were excellent. I would do it again!

The overall service was a absolute pleasurable experience in this New World we living in😊😊Trent was very professional as he greeted meHe answered all of my questions and made arrangements for me while they serviced my car.I was immediately picked up & dropped off at homeWhile they serviced my car. I was safe and securedWith Uber (Bryant ) he also was pleasant, safe& very good driver, Nice car.Later that evening I was pick up at home by UberTiffany and dropped back off at Volkswagen.She was was just as professional pleasant andSafe it was a all day trip of relaxingI’ll take a ride with them anytime👍🏿👍🏿👍🏿Very thankful❤️M.WinstonA very Happy camper😊😊😊

Please do not trust the service department. They are very dishonest, completely incompetent and have no business touching Volkswagens.They have cause so many problems with our insurance company due to false diagnosis and lack of communication, that our very very ligament clame was denied.Jeremy and Jeff refuse to help and or fix their mistakes or take any responsibility. Now we have to go to cort.Just skip this place all together and go to a compatant dealership. The vw dealership in North Las Vegas is the place to go. Please dont let them get you into a mess like this.Heartless people, absolutely heartless....

Stopped by to get the fuel pump gasket replaced on my Passat while on a road trip. Had asked them to check the alignment on my tires as well. Gasket got replaced but nobody called me to tell me it was done. Service dept was disorganized but I assume because they were so busy.Nearly had all four tires fail because metal was showing through on the inner sides, but nobody bothered to check the tires like I had asked. Could have been a really bad situation. Disappointed that I wasnt notified that something that dangerous was going on with my car as well, leads me to believe they didnt do any kind of inspection or offer to upsell service besides an oil change.

You make an appointment and still have to wait 4hrs, not cool.

Amazing dealership! The salesman Chris and John were extremely helpful and got us a great deal!

Trent and crew continue to demonstrate reliable and professional services on my beloved Touareg. Their attention to detail makes me feel confident as I take to the open road.Trent.... thanks again for your personable attitude and knowledgeable expertise.

AMAZING!!! normally I dread going to car dealerships. but here I have never felt so welcomed into a car dealership. They went above and beyond and the process was quick and very efficient. I had so many questions and they answered them all with no problems. I will be going back for all my future cars. I worked with Dan and he made sure we were able to get the car I was going to love. Was there every step of they way till I drove off the lot.

Let me start off by saying I am disappointed with Volkswagens service. First they told me about everything wrong and suggested a Plethora of unnecessary repairs, tried upselling me on rotors when my rotors are fine and I just needed pads. Had both my engine cooling fans replaced, and at first was quoted 1300 dollars, then 1500 after tax, and when I come to pick up my car now its 1700?In what world does after tax mean an added 200 dollars out of nowhere? I paid for it and left and when I get to my car the outside is dirty. I mean they comped an oil change for me but apparently cannot wash my car after. Dont waste your time here, if you have a mechanic Id have them look at it first before coming to this dealership.

Wonderful customer service! Bought one of our cars from these guys, couldn’t be happier with the service, from sales to the service department! They are present to help. Hard to find this kind of service these days. Wonderful warranty package. Highly, highly recommend! 👍🏼 (And no.... do not personally know anyone employed at Findlay, so a very honest review🤗)

Friendly, prompt and professional. They really look out for their customers best interest. Andy is an excellent service advisor and has always taken great care of me. Would recommend this dealership to anyone.

Excellent service. Andy Lammers, Service Advisor, provided the service I requested on this visit. He suggested the 30,000 miles checkup be done at this time, but based on the extremely low mileage driven each year, he suggested it be done at 39,000 miles. He is extremely personable and at tentative to all questions asked.

I took my car for 1 thing and now I have more problems then before all my gas was used in my car I will never go there again very bad experience. The guy I was working with nice tho

Being a first time car buyer I was nervous but Dan Kerrigan made the experience very smooth and easy. The staff on the whole were very nice and helpful.

Simon is the best salesman you can find at any dealership. He helped me a lot!

Andy Lammers was great! We had $3,000 in repairs and maintenance and he walked us through each one from the beginning of the phone call until I picked the car up. He is a great service advisor for people who dont know much about the inner workings of cars.

I reached out to the GM, Melisa Eichbauer, looking for a new model to the VW brand. She put me in touch with Ryan Kayser, the specialist for the electric car. He has been the BEST person to assist me with my purchase (I really don’t like the term care salesman). He kept me up-to-date with everything going on with inventory and making sure I was satisfied with my selection. He spent as much time as I needed test-driving and answering questions. He has a calm and cool disposition and not pushy at all. Most importantly, after the sale he was not hasty or did not make me feel rushed. He helped me transfer my stuff into the new vehicle, including a heavy car seat in the LV valley summer heat. He continued to review features with me. I have never had this great of an experience until now. Shout out to Melisa for her leadership and to Ryan for being so awesome!

I was out of state when my vehicle broke down. Contacted Trent at Findlay Volkswagen to get vehicle taken in on Tuesday. Trent my service consultant who went beyond my expectations. I was running out of my medications, had to get home for 2nd vaccine shot on the following Tuesday, and can’t drive at night due to cataracts. My vehicle was fixed on Friday, 3 days earlier then promised! I was able to be home by Saturday. I will recommend Findlay Volkswagen to family, friends and anyone.

Friendly .Over all a good experience. Not the old fashioned Horse Dealer.Dan Kerrigan explained the use of my first Electric Car very good.

Andy was great to work with. His knowledge and help were excellent.

Thank you for the great service and recommendations.

Such an easy process! I highly recommend this company and especially Ryan Kayser.

I have been using the service department here for years and recently had them do a major overhaul on my beloved Beetle (2012 - 140,000miles). Excellent service and am happy with the result, as always. First thing I did as soon as my car was fixed was take her out for a gorgeous desolate desert drive. Very happy with this service department and recommend them to all VW lovers!

VW at the Valley Automall in Henderson did a great job

I purchased my 1st brand new vehicle from Findlay Volkswagen Henderson and had the best experience. Johnny helped me finalize my sale but not without the amazing team they have working there. I have challenging credit that Im working on and they were able to find me a bank that gave me a great interest rate. These guys and girls are the best. They even picked up my car when it was time to have it serviced and then brought it back for me. They have a customer for life and I will always recommend them. Thank you to the whole team!!!

Very good service. This is my second Jetta. In about a year or so, I will be back to buy my third Jetts. Love VW!

We have been a Toyota family for over 25 years and this was the best service experience I’ve had with Toyota! From start to finish, Emilio Sepulveda tracked the status of my vehicle and kept me updated. He reviewed my maintenance plan and provided insightful tips for me to consider for my next maintenance checkup. Definitely felt like we were in good hands with Emilio and that he had our best interest as his priority. Thank you Emilio!!