Spent a bunch of money on things they knew were not going to help the garden when I found out they got nothing useful in the final stages and tried to return them they told me store credit only. Just wait till the $2,000 and products gets shown up at their door
Great service, great prices & friendly. They take the time to help with any questions. Best hydro shop in my opinion
Best place for all your gardening needs. Great service and advice
Poor customer service. first of all, didnt get greeted... just walked into a bad vibe. you can tell the workers didnt want to be there from the get. too busy texting to come over and tend to the customer. basically had to flag a worker down when there was only one other customer in the store but neither of the two people working were assisting that other person either, every other hydro store weve ever been to always comes over and ask if we needed any assistance. lastly, no interest of sharing knowledge when we brought up questions... you can tell these people are greedy as hell. just heres what you asked for, pay for it and leave. definatly never comming back here. your customer service sucks.
Best Hydro store in town, tons of great supplies for your gardens.
Great local hydro store
Great Guys n they know what theyre products will n wont do.Super Great experience for the novelist Ya Herd Me. Keep up that same ole feeling.
Great tips and service outstanding results
Sales person very rude & unprofessionalWhent in there asking for vermiculite yelled at me to get out because I forgot my maskpeople forget their mass all the time & shouldnt be treated this way
Staff is very rude I wont be back. Go to Marks its better.
The worst customer service ever I will never spend my money at this business.
Dont know...sat in the car listening to the radio while my bro buys his weed grow stuff...Ill stick with red wine!
Ordered my green house 10m clear film from Mike. Was a 2-3 week expected delivery due to high demand and it being a custom size.I got in it 8 days to my door! Thats service.Great products, great staff, very knowledgeable friendly staff.Advice:go in person to meet the guy, you will be amazed at what you can learn from a good old conversation.
I called in for a productThey said that they had plenty of itSo I drive 30 miles to pick up the product and it’s the opposite of what I asked for
Hydro Zen is the best all around Hydro store in town. WHY!? They have a wide range of supplies to fill 2 warehouses, good prices & quality, also VERY HELPFUL guys with tons of knowledge. The owner, Chris, takes great care of his customers, friendly, excellent advice & someone you would definately want to get to know! Theyre always getting new items & exclusive items as well. If they dont have what youre looking for, Chris will special order it! If you have not yet been there, GO! I recommend Hydro Zen fully.
Been Going here for years never an issue But lately Customer Service has dropped a bit still very knowledgeable. But there cashier Matt Needs a attitude adjustment if dont like customers get a new job. Lost this customer
Decent variety of GROW equipment and supplies. A bit pricey but convenient
Guys were helpful and all. However they dont carry all the big brands like Heavy 16, Veg + Bloom, etc. Otherwise great service from the guys there
Great little hydroponics shop! Always has whatever my garden needs.
Good advice. Good service.
Its been my go to hydro store since the day they opened
Awesome Hydro shop in Hemet. Great selection and very knowledgeable staff. Thanks guys!
Great shop! Roycen is knowledgeable and experienced and so is Cody both have always been more than willing to answer any question I have. Bryce and staff have always been friendly, courteous and kind and never gone out of there way to treat me like a NOOBIE. I have spent hundreds of dollars there and will continue to do so.(Another shop in the Hemet downtown mall area sternly practiced the complete opposite business strategy. Sure he has some Vermi-bloom on shelf when other shops dont... thats because no one wants to go in to shop and be treated like a cancer.)Hydro-Zen is small in size but huge in product and CUSTOMER SERVICE.YOU CAN GET THESE PRODUCTS IN A PLETHORA OF SHOPS IN THE AREA AND ALL HAVE THE SAME PRICES GIVE OR TAKE A FEW PENNIES.Thus...the only difference a business owner can TRULY make is in CUSTOMER SERVICE.WHEN WILL ALL BUSINESS OWNERS EMBRACE THIS CONCEPT?Thank you Bryce for your professionalism and support.Good luck to you in the future. Luv.
Absolutely enjoy my business dealings in this shop. Please go in for yourself and check it out.
Very friendly and helpful employees. Prices are a bit high but huge selection and best shop of its kind around.
The staff was so helpful. They asked questions so that they could show us, or suggest to us the right products that we would need for our garden.
Great for our growing needs.
Knowledgeable staff and an excellent selection.
Dont go to this place i can tell you for a fact this place is not real deal...the owner is a fake and think big thier reviews only go back two years?! Avoid at all costs!
Very helpful friendly staff great place.
Great intelligent service, with competitive pricing.~XD
The best hydro store in hemet
Very knowledgeable
First and last time I shop there. I felt like I was disturbing the employee and I was the only customer.
For all you needs see these guys
Called 15 times today and no answer
All your growing needs
Best
I do not know if it was the massages but if it was like that, net that luxury