Customer service has always been a givenat true value hardware. I know when I walk through the doors that Im greeted with kindness and theres always someone asking if you need help, not like walking up and down the isles trying to find help, like at other hardware stores. I have shopped there for many years, and its home town ambiance is refreshing.

Awesome small business, have almost everything you need without having to pay an arm and a leg. Or without going to a huge 10000sqft building and wondering lost bc there is no help..this place has help. A nice and friendly staff that respect customers .Will be back again and again.

Place was clean well organized.Staff friendly. Will be back...done deal!!!

Love this little store! They have so much cool stuff in here. And if they dont have a particular item, they can order it for you.

Good place old school lots of help

Ive never had a bad experience and typically find everything Im looking for.My husband and I always shop here before checking major retailers.

That have just about anything you could need at a hardware store. Good prices for treagar pellets too.

Workers will help you find what ever you are looking.

A store to find the things one needs. People who works here are very helpful

They had everything I needed . and much easier. To run on and out then the home depot or Lowes

Damon who works in the paint department, was one of the rudest and disrespectful punks I have incounted in awhile! He straight snapped on me for asking a simple question! Go here if youre unworthy of respect.

If you live in Helmet or San Jacinto you will not get better customer service or expert advise than bid hardware store in the Valley.

The guys are very helpful and friendly. Unfortunately the female cashier was very unpleasant. Not very great customer service skills. On the bright side, every AC I’ve gotten here has lasted years. Very reliable products. Waaaay better than harbor freight. Only downside is the isles are tiny. The store is small.

Great store. A little bit of everything. ❤

Customer care amazing fast curterious

I did my key. Thanks good service

This place is packed with all kinds of goodys and the folks working there are very good at helping you get the right things you need.

Great place to get tools and supplies.

Able to find tools and parts for most projects in this real hardware store. Not a box store. Employees know their products, and they are quick to help.

Always have what I need and are helpful. Prices are fair and competitive

Is Good place for emergency need repairs. Price a litle hit

This place can be a one stop shop. They carry a lot of stuff and a good selection within each category. Price wise, a bit over priced. A dollar more here and there ad up quick. So if they lower prices just a bit they would be 5 stars in my eyes.

The People there are so Knowledgeable and helpful. One of my favorite places in Hemet!

It was hot inside, but they always have what I need.

This store is the best ever.The people that work there arethe best. Yes, some prices may be a little more than at your huge home improvement stores. Though I bought a garbage disposal for less there, than at the big stores. And I didnt have to wait a half hour to get help. Do yourself a favor, give them a try.So if your time isnt worth much go to the big stores.

Great staff always find what im looking for when i go there.

Amazing place! Locally owned! Support mom and pop shops!

I like the fact that True Value carries a lot of product that other stores dont have. Not at all impressed with the lady cashier handles by transaction today. She is always very blah! That to me is not good for a place of business... The men always seem to be very good about asking if theres anything that they could help you with, and personalities are very nice.

Great help! Great quality products

I can always find what I need here. Staff is very friendly and helpful

Quinn was congenial and helpful. He is a welcomed addition to the wonderful staff at our neighhood True Value. We all enjoy shopping here and expect to do so for many years to come.

Love this place! Way easier to get in and out of compared to the bigger home improvement stores. They also have an incredible bolt selection with hard to find hardened metric bolts.

Best small hardware store in Hemet! Great employees and Karolyn is the best as the owner! Puts Valle Vista Home Center to shame! It may look small but is stocked with everything you need except lumber products, not to mention competitive prices...my go to store!

The passed 2 years Ive been to this store 20+ times and there is always somone there to help me find what I need. Their knowledgeable staff is never more than an isle away and will make sure you have everything you need to get the job done.Thanks Hemet true value team!

Never had done a drip system, the owner personally walked me thru it from A to Z. Went home and it only took me an hour or so to complete the project. I did exact what she told me to do and...... walla.......IT WORKED....thanks Hemet True Value

Very nice people. They help you find the items you need. Nice local area.

Wonderful hardware store.They actually do window screen repair on site. Outstanding customer service.

The employees are great. Always help you find what you need. Love their soda machine.

Best hardware store in valley.

Very good hardware store. The best customer service you can find. Thank you for all your help

I have lived in Hemet since 1996..I have shopped at True Value .. always the best service !No lipstick .. but true Live ..Life supplies!If you have not shopped at True Value corner of Florida Ave and Yale .. then you have never shopped. I wish I could give True Value a sixth Golen star 🌟!!Thank you for hanging in there ... Back in the late 70s Hemet was Heaven... Snow birds flew to Hemet.. Now .. Hemet is G....o..Not Heaven anymore ..Thank Heaven for True Value!!Six Golden Stars !!

I just went there and was 3 minutes early to them opening, i saw 3 older men bringing stuff out and was told to wait the 3 minutes for a proper opening, Much to my surprise when they let me in, theres already people checking out. Who makes you wait, while others are allowed to shop??? Nothing but a bunch of rude old men discriminating against me and waiting for their time card to expire!!!

Always helpful..in fact, most helpful in town.

Great local hardware use them all the time very friendly staff. Very helpful with hard to find parts and materials.

They alway have just I need. When everyone else is out.

Very helpfulVery friendly.

Great store that carry just about every hardware item Home Depot doesnt nice people they all speak English which is important nowadays and they find what you need

TRUE VALUE IS GREAT I NEEDED NEW DOOR NOB FOR MY MOBILE HOME MY GRAND SON KICK IT IN GOT ALL I NEED CHET WAS GREAT TO GET ME WHAT I NEEDED TRY THEM THEY HAVE ALOT OF THINGS IN THE STORE IN HEMET ON FLORIDA 😁😁😂😂😃😄😆

Very helpful. Knew just what I was looking for & took me right to it. Only negative was lack of AC. I will definitely be back.

They have more stuff than Home Depot crammed into a quarter of the space no problem theres always someone there to help you and tell you where the item you want is and you dont have to walk a quarter-mile.Maybe you need the exercise the quarter mile hike in from the parking lot quarter mile back to the back of the store might do you some good

Price wise not so bad much rather come here then any other place in town

Great place for Hardware friendly service nice people. Very knowledgeable

This is a great old time hardware store. The staff is friendly and very helpful.

Awesume store and employees great attitudes and freindly and helpful and always have what u need if not they can getit

They help you and do it with a smile. So much better than the big warehouse stores. They are always happy to help.awesome

Super friendly and very helpful associates. Many times I found items here that Home Depot or Lowes did not carry.

Amazing store!! You can find any hardware items that you might need!! They are very knowledgeable and helpful!!!

Wanted to support a local business. Paid $20 for a part i could have gotten at lowes for $15 (which I was at the time ok with). When asked for a specific electrical connector I was pointed theres what weve got. Found it myself. Then upon checking out when I presented my phone for payment i was told we dont like to do that and couldnt get a better explanation. Instead of just letting me put my phone on the terminal the cashier grabs it away and starts pressing buttons putting it into some mode where it works no longer work. Then when the person behind me asks for another cashier she checked him out instead of me. Only then does she come back to me, and after my instruction, restarts the credit card machine and doesnt press a bunch of buttons. Which then allows my phone to go through on the first try. Just go to lowes and save some money and frustration.

Always seem to have things we need for the house and Very Helpful, Friendly Service!!!

Awesome customer service

This store has pretty much everything and if they dont, they will order it for you.

Theyre a great help for what ever you need

Its a little small,but its family owned (I think) witch I like. The staff is nice and prices are fare.

Nice people. Very friendly and helpful.

They have everything and the help know where it is and will explain how to do the job

Awesome store with GREAT service and decent prices!

Took a friend to buy a new water cooler the friend said he like one an wanted to buy $400.00 while we was waiting the 85 year old friend need to go to the bath room asked one of the employees where it was they said we dont have one .? Now does this employe hold it his self for 4 to 8 hr if they dont have one hell no another sad fact of hemet trash that are suposta help there customers. We left the employe standing at the door saying pee in the flore dont know about people anymore .anyway if your a paying customer an need to go to the bath room dont go to true value hardware in hemet . An yes I have gone there many times but no more they treat people like trash God fearing dont thank so

Great store, has a bit of everything, friendly staff.

They are very helpful and very friendly and I like them.

Love this hardware store everyone that works there are really helpful and great.The only hardware store I will go to !

Really nice store very helpful staff. I will continue to do business there as long as Im here in Hemet.

Nice helpful service

This store been reliable since like 2008

Very friendly and helpful staff small store so the service is very personalized the staff takes time to explain things so even a novice like me can totally understand

The thing is, I dont mind supporting the business but I feel like I grossly overpaid and the staff just seemed to care more about stocking screws than helping me.

Great place

Aways good (for many years)

They in spite of being such a small store always have what Ill looking to buy.

True Value Hardware and the staff on Florida in Hemet are a 10+ in my book !!!Dont change a thing ...you are doing a great job !Please take over Lowes and HOme Depot - they SUCK !You offer great customer service that other merchants have taken away from the customer (e.g. self-serve) and you have product that I would otherwise have to go online and do the inconvenience game -No thanks !Thank you so much for being here for me ;)

You cannot beat the service. And they have things you will not find anywhere else in town.

Too much stuff in one small place! Its like a maze in there and nobody can find anything

Nice store great people

Great place to break a sweat

The 2 women were very unhelpful specially the one in back not at the register didnt know anything very unhelpful

Friendly. Easy in and out

The owner went out of her way to make sure I had everything I needed for my project

This little powerhouse has EVERYTHING! An absolute masterpiece of a hardware store.

Great customer service

Grey local small hardware store for the hard to find stuff!

Store has almost everything. Friendly staff

Always has what I need

Great service

Friendly people