Ran into a little issue with a business order print job I placed. Laura made sure to take care of the issue. Thank you for going above and beyond Laura. Thank you Tina, for your friendly service at the printing services department-youre awesome.
They have an amazing manager, who knows what hes talking about, and help you get what you wanted. Ill pick up his name next time I go in.
Great store with superiors management and a friendly staff.
They did not help me when i had a problem
Associates were so nice when I went to get legal documents made twice. Associates & customers were wearing masks & social distancing. It was a pleasure doing business there, as always. Always very helpful!
I love this store because sup gave me a chair floor model at half price!
Staff and management are very friendly and knowledgeable. They answered all of our questions and gave us additional information that helped us determine which products best suited our needs. We are very happy with our purchase and were even happier to find out that they price match. Definitely, will shop at Staples more for our electronic, school, and home office needs.
I travel for work, currently a thousand miles from home. I presented Dave, a technician in the electronics department, with an odd question about a part that Staples do not sell. My request was a long shot and I was prepared to hear that he couldn’t help me, but he went into his office and returned with the part. Aside from being knowledgeable, he was very friendly and eager to help. Dave’s effort got me back on track and now I can continue my work. A lot of times people who purchase electronics are just trying to ease day to day living but sometimes we purchase electronics to make work easy and this is how I feed my children. Thank you Dave. I’m sure if it were protocol, there would be a section with those things for sale. I believe you went out of your way to help me. You are an asset to your company and you are a fine citizen. I am appreciative. -ByronBullets Tattoo Artist
Staff is always friendly and very helpful. Ive had an issue with some headphones of my childrens that I have a warranty with and Mike the manager has always been so nice and helpful!
Friendly staff helped me get my copies done quickly
Staples couldnt have been more helpful. I had nine boxes of shredding to do, they came out to them and they car, helped load the dolly, brought in store. It was all taken care of, in less than thirty minutes. Great service!
So i orders Birthday party Invitation from Staples in Hemet but my order when I got there my invitations was not ready for pick so I was very disappointed and I ask for the manager and the manager came hes name is Virgil he came in and he said give us another try and let us take care of you and i promise everything will be OK and so 2 hours later my invitation was ready and they were just perfect so I would like to thank Virgil the store manager at staples in Hemet California.
Found just what I wanted. The staff is pleasant and helpful. Nice place to go for all your needs
The copy center area is not good at all. The girl in there is working alone and has people standing in line waiting forever. I had to get out of line and walk around the corner to the Postal place for help instead because she’d never gotten to me and 4 other people ahead of me after telling us 15 minutes prior that she would get to us shortly . Need more help in that department.
Great friendly staff,willing to locate items with a smile. Virgil, manager greets and thanks customers in the store.Associate cashier Caytalyan smiles,professional and courteous.Neat and clean store,excellent discounts and reward program.Five star shopping experience.
Bad experience trying to buy a laptop here .
We purchased a new laptop a few days ago the service was very good unfortunately the new laptop had a problem and after several hours of dealing with the manufacturer I went back to Staples Hemet and spoke to Mike the Manager who was totally understanding and exchanged the unit all is good now. Thats all I can expect thats great service
I went to the copy mans print center. To me it felt as if they were under staffed yet the two ladies did their best to accommodate everyone. They acknowledge you while you are waiting, but continued to keep their full attention towards the client confront of them. If you are in a hurry then you may get a little frustrated if you have to wait to be served. I was in a bit of a hurry, but had to change my disposition after I watched each ladies do their best to attend to the customers and work with machines or computers which were not being cooperative or efficient. Overall I got what I needed with their help and patience on both side.
I love the convenience of the self-service print/copy/scan services. The staff is always polite and extremely helpful.
Great customer service. Store manager helped me pick out a printer. He was very helpful.
I got to give this place a definite five-star the employees were really helpful with my printouts and on top of that they had a great in-store clearance on a gaming chair that I found so without a doubt it would blow my mind so needless to say I had to pick it up
The self setice printers are horrible. They take longer than standing in line. I was told they cant print from the counter because it slows down there servers. Well i think everything should be updated seeing you guys offer printing services. Customers time matters.
I come in here often to send faxes. Everyone is nice and helpful. I went to the Menifee location one time and the guys messed up my fax yet charged me full price. Later I went in to Hemet to re send my faxes an employee by the name of Tina helped me and made sure everything was done correctly.Thank you Tina :) !!!
Great employees. They assisted me in finding everything I needed. Very kind and helpful.
I find it funny that a store with a large computer area does not sell Operating Systems. This should be an automatic 1 star.
The lady at the help desk was very helpful and knowledgeable I was able to get what I needed
I do not know the young black mans name but every time I go in for something he is such awesome person always very helpful my daughter is there every week and she says hes an awsome person he works in the copy atea
Staples here in Hemet has my respect because I have seen some obviously homeless people using the computer resource area trying to update resumes and God knows what else to try and better their situation and they were treated like any other customers. Thats rare these days.
I love this store. Staff very friendly.
Very good fix my computer up right away for free Ace laptop set up Chrome and the new updates took them just a minute with fast internet see Joshua
Brendon at the Hemet store was amazing. Great asset to the company.
Clean place.Everything is in its place.No one asked if I needed help to find something though.Ill return again if need be.
I went to Staples in Hemet to print out some documents and one of the staff members named Tina was so efficient, helpful and very professional. I rate her customer service above 10!
Very good service, but the lady behind the counter needs more help running around like a chicken with its head cut off..
Very very helpful all my printing needs met superabudantly
Ignored and then told to get off computer to search for my item.... VERY RUDE workers
Big clean with lots of cool stuff. One of my favorite stores.
This is the place where you get your office supplies stencils and papers eyeliners binders boxes and I always have good stuff on clearance
Had to fax a ton of papers and was incredibly confused. Staff was helpful, nice, and even saved me some money in the end!
Andrew in Hemet CA was very nice to me. His professionalism is outstanding. Thank you,Min.Dale Willoughby
We can always find what we need here.
Thank goodness for Staples and all their employees. My printer acts up often, so im always grateful that they have the business center.
The STORE MANAGER in gray shirt I see all the time REFUSED to help me find the item I was looking for and their associates arent much help either. This team needs to wake up and smell the roses. Customer service non existent here..
Clean Store good employees lots of parking
Print shop always goes out of their way to help everybody
They dont make copies for you at 8 pm because they say theyre too busy working on stuff and cant help you until the next morning. Well I actually need my copies for today. And I only needed like 2 copies not a whole book!!!! It has been my worst experience in Staples and I always think of going there for my business and school supplies. Im never going back there.
In November I placed an order for a deal on a laptop computer and in December after all the Black Friday and Cyber Monday deals were gone Staples Emailed me and said they could not fulfill there obligation or fill the order for the laptop. I am not happy.
Good
Great lrg color copies and good price.
Forget trying to call this store without getting an ENDLESS maze of phone choices that do not allow asking a simple question to a real person!!!!
Every one was very helpful
Friendly helpful staff, treated us like old friends.
I think it is wrong to charge for you to make copies unless we want to come back later
The copy center is severely understaffed. Should be at least 4 persons, or at the very minimum 3, but only 2 slow people ??
Nice help in the shipping center, today.
Friendly knowledgeable employees
Great customer service
Not good had to go up front to get help
This place never has to stuff I want. The employee sits there selling you on a machine for an hour and when he has you sold he goes in the back and poof all out of stock. Wait but we can order it and it will be here in 5 days. I dont even know why I still come back to this store.
I walked in to get ink. I walked out in a couple minutes time.
Very helpful.
Easy quick experience
Outstanding good personality
Great services.
Great customer service
The staff are friendly there are almost never any lines at the register.
Its ok never has what they say they do
Clean area friendly customer survice
Very helpful
Great store
Great stock
I miss that place!
How much is it for 1 copy????
Great prices
They have what I need
Patients, communication, feedback, courtesy
Expensive