Big 5 its been my to go place when I need something that has to do with sports or outdoor adventures. Very helpful staff and they actually take their time to take you where the item that you are looking for is or they will go find it for you and bring it to you. I always go to this place first when I need something.

Needed a backpack. Good selection in two different categories. Found the one I needed at a reasonable price.

Always love big five! I bought a shotty there and the process was way easier then I thought it would be.

Had the golf shoe cleats I neededVeteran discount a plusOnly sporting goods store on town. Always friendly employees and good selection of products.

Did not had what I wanted but other storewide same big 5 Tustin thanks

I always enjoy coming here, but this time, I was a touch disappointed. Its not that the staff was unfriendly or anything. Theyre always good. I was just a touch disappointed in the selection of golf supplies, was all. I guess I should just go to a more specialized place instead of a general sporting goods outlet.

Quick stop for a first aid kit and a compass for hiking trip to the waterfall! Had exactly what I needed at a reasonable price! Friendly service in and out.

GREAT PRICES, EXCELLENT SERVICE..

Lots of selection fast friendly service...bought a bb gun great prices...

Bought a pair of shoes here yesterday July 12 2021 the customer service was great

Big is a great place people are nice and promt on helping customer also they have ammo and for awesome keep it up

Always happy with my purchase.

Very nice and wonderful they help me with what I needed 😊☺️ thank you 🤗

Staff is great. Selection is slim. However, they have at least 3 people waiting at the door at opening everyday.

Ok I needed a bike tire a couple of other items,paid left only i later find out isnt the right thing, so I take it back only to be turned down at the store,management has some kind of hold on things, bummer.

Managers are 1 of a kind here. Very customer oriented, a dying breed of retail. I appreciate this place and their workers very much

They have a sale in LA for a taser with pepper spray it was not on sale here in Hemet so the store was nice and clean the people were friendly thats all I can say.

Jeff the manager was helpful, he spent a lot of time explaining the different knee braces they had available. He was just so helpful!!

Cashiers were very helpful, unfortunately they didnt have my boyfriends shoe size on a soccer shoe but its okay. They were still friendly.

Good selection for quality shoes at affordable prices

The your lady at the rifle section was very knowledgeable and very helpful I believe her name was delana

Customer service is great at this store their on top of things

Great products at great prices. At first I was not able to find water shoes in my size but a gentleman who works there came up helped me find what I was looking for. Even after he found my size he continued to look for other styles for me. totally pleased with my purchase and the help I received at this location. Thanks guys!

Great deals on shoes, & I purchased two rotary razors for $12.99 each. Easy access, helpful staff, & a clean location made this trip an easy one.

Would of been a four if the mask police didnt arrassed me about a mask. Reason being it being a four is cause because I needed a new triangle bar for my home gym, but their gym accessories are very, very limited.

Decent place to shop for sports equipment. I couldnt find body boards tho.

Just came to do a return- was in and out the door in less than 2 minutes. I was here around noon as well.

Cozy Sports Store that has a variety of sporting goods for all sports enthusiasts, and name brand athletic shoes at reasonable prices. Always have certain merchandise on sale or on clearance. Very good customer service.👍🏼👌🏼

Staff is helping and friendly.

Bad place bad bad place five hours in a car asked for help they said no

Employees were a little rude and lazy one was on a personal call at the frontand told me one second while she repeatedly told that person I have to go Im at work I love u to Im at work then called to another employee to meet us to help us when there was another lady at the other cash register behind her checking her nails then ten mins later at the camping section a gentlemen helps us because there was no price tags on any of the tents so we left

Had my camp stove in stock. Thank you

Selection of products has gotten slim, and store employees & managers seem on the fence about what theyre more concerned about: customer service & satisfaction, or preventing the loss of their inventory by theft... We are far from ALL being thieves, people! Cant think of much else that is worse when it comes to a great shopping experience than wrongfully being treated like a thief. Instantly leaves me wanting to forever take my business elsewhere.

Very helpful and attentive staff. Thank you for all you do

Always organize and easy to find items

Their employee Giovanni Velasco is very nice..she has the best attitude..we want more personal like her..🙂

Found some greatly priced soccer cleats for my little girl

Awesome place, have some ammo most of the time. Pretty good prices...some shops are just taking advantage of the situation these guys good.ill be back alot...

Had the Ball pump needle values I was looking for with very Helpful staff!!!

Great customer service and love the deals.

This store is loaded with merchandise for every member of the family. The store is clean and employees are helpful.

Always can find what I need here and get amazing help. I was in a hurry and the manager took one look at my face, jumped in to help and offered me a discount because he was low on stock for what I wanted, so it bumped me up to a more expensive product to get what I needed.

Love checking what new and the deals.

Go here a lot but bullets are getting real high in price now.. And only 200 rounds per gun size .. 9s 45. 357 you get it. And some girl that works gun dep. Real short with ppl.. Ill get her name next time.. Other then that big 5 is big 5..

Very nice cordial staff, very helpful, large assortment of Sporting goods...😎

No problem getting followed around by several employees asking can I help you with/find anything!!!Then when I actually did need to find something ( which was hidden behind the gun/ knife counter) I was told you know what thats behind the counter you can go ask the manager and he will help you find it??????then top it all off I had to stand at the counter watching 2 workers discuss which knife they wanted to buy while I stood there being ignored being treated like shoplifters

This location is amazing wonderful cashiers and staff and all around nice people.

Always a pleasure to go into this store.Well run. Well managed.:)

Very nice to deal but not customer friendly thank you

Upset with the lack of communication. Dont understand why they were letting people in if their systems were down

Always a friendly staff...fast in and out and they normally have what you need....great place to get your hunting and fishing licenses...great selection on fishing gear and they will have what you need for camping as well...

Couldnt find snow gloves anywhere until we decided to come here!

Love this place

Went to many stores until I found what I was looking for here soo happy with my purchase and the price is right

Great customer service

Pretty decent service from our 2nd trip. 1st trip we had a lady helping at the gun counter, but she was rude and not very helpful. Almost accusing in her mannerisms. I think we may try a different location for our next purchase.

Hit or miss, but conveniently located.

No selection of golf clubs

Great people, helpful

Its ok not bad if youre looking to go camping youll most likely find it here.

Some employees were helpful and some need to take a Customer Service training.

Very good

Couldnot find anyone to help, and didnt find what I was looking for!

Love the lauout

Good customer service and there was no shortage of sale items. I will be shopping at this location in the future.

Very friendly, helpful staff.

Love Big 5! Always a good deal, always good service. This location is clean and tidy, which I enjoy. From great shoes to cool guns I love it here. I do all my outdoor activities shopping here, couldnt dream of going anywhere else. Sometimes they dont have everything, but enough to get me there.

Its the closest big 5 to my house so that been said thats why I go to this one. I had coupons for some golf shorts. Long story short manager rude waited 20 min then she plays the idk card. Employees were kool trying to do their best

Got a great deal on a couple boogie boards for the granddaughters. Staff was super nice, helpful and friendly.

My regular shoe store. They always seem to have what I want and at a fair price.

Many brands to choose from. Employees right there to help. This is only place I found the item I was looking for!

Kevin helped me with my New Balance shoe purchase. he was very knowledgeable and came up with exactly the size and color that I wanted. Very pleasant experience.

Great shopping day, good sales. Thank you Corey for all your help and patience in the shoe dept. You were the kind of person this store needed. Will be back soon

Looks like a big building but its really cramped

I do like this store, but not for golf equipment and supplies. Very limited inventory.

Good

Great little store, great prices, good deals.

I have a major problem when trying to return a pair of sandals without a receipt. Bay insisted on giving me a store credit which I did not want because store credits always lead to Spending more money. The manager whose name I believe is Jack would not even come out in addressed the situation with me. A clerk was rude and snippy with me. I believe her name was Angelica. The good news is another clerk whose name was Catherine I believe Handle the situation of an upset customer with poise and professionalism . In the end I talk to corporate by phone and the situation was corrected . The corporate person was able to find my lost receipt in her computer in a matter of moments . This was something the store personnel said they could not do. My family will continue to Do business with big 5 only because of Catherine MD corporate person whose name I cannot remember. The store personnel in my opinion need to understand that beyond corporate policy good manners Professionalism and doing the right thing is Paramount.

I like the especial

Funny to say, they have a lot of products (fishing gear, baseball stuff, snow apparels, shoes, boots, mittens, gloves, caps, etc....) but couldnt find anything regarding NFL teams (jerseys, shirts, t-shirts, etc...) But they have great deals on other stuff if you need something.

The lady at cashier was friendly and very helpful.

Usually good deals and fair variety, customer service always great

The lady at the desk was very kind and friendly. Everyone was pleasant. I enjoyed it.

Im just happy Big 5 was opened and had a net and p. Pong balls to buy.The last time I visited they were closed ( Due to covid 19)

Everyone was helpful and nice

The staff is super knowledgeable, and helpful. They had a great yourh soccer package that was just what we needed. I fully endorse this place!

I gave 3 stars I really like what theyre about I like what they have to offer they got good quality products I think their pricing is too high on some items for example I buy weights there and theres is too expensive in my eyes other than that they got good product there too pricey for my taste

My husband I went in to Big 5 today to buy some running shoes. I was approached by a very nice young man who asked if he could help me find something. I told him what I was looking for and he went to the back and brought out exactly what I needed in less than 5 minutes. My husband was still looking for what he wanted and I flagged Giovanni down and he helped my husband as well. Unfortunately they didnt have my husbands size in what he wanted because they were popular on sale items. He made 4 trips to the back and finally found one style my husband liked in his size. He was very helpful, friendly and patient. He is an asset to the staff at Big 5 Sporting Goods. Thank you Giovanni. Sorry if I spelled your name wrong.

Nice people

Great prices my kind of store. And quality merchandise

Staff can be a little bit rude at times

Very pleasant experience sales person directly the cause of this, assisted me with locating sales items and instrumental in my decision to definitely return

Manager said they have no angels gear except hats.. He was wrong.. They did have shirts.. Good thing I looked. He needs to get to know his Store and More and products they carry

Great customer service and selection, I also enjoyed the veterans discount, thank you. I would highly recommend shopping here.

Your cashiers kindly showed me the way to what I wanted from your store. Found what I wanted. And asked me if there was anything else I needed. They were very nice. Evev the greeting. This was my 1 st time visiting your store or any big 5 sporting storeThank You

I love Big 5! Basically any Big 5 you go to will always treat you with respect. Always very helpful. Very reasonable prices.

Best Sporting goods store, well stocked with all your needs. They have The Best Sales on all products every week. A Must visit shop.

Prices higher than online, but they have a good selection and you can try clothes on.

Great service.

Hemet big 5 has but costumer sirvice