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Les Schwab Tire Center
3841 W Florida Ave, Hemet, CA 92545, United States
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Les Schwab Tire Center
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Br
Review №1

Juan was amazing! He was able to get my tire fixed and have me on my way in a timely manner! The techs were great, so courteous and helpful… thank you for being so helpful!

To
Review №2

I went in a few weeks ago to get my wheels inspected. Got a call back from within 30 minutes. That nothing was wrong with my wheels. (I did have it checked out by someone else, they found things wrong with my tire)I was quoted some wheels, went over options. When I checked my car for my wheel lock; it was never in my car. Which I always leave in my glove boxJuan, the assistant manager, mentioned he will charge me $10 for each wheel lock he breaks. The tone of voice and approach was very condescending, which gave me the impression he was not going to take liability.I asked for his corporates number, got nothing. Asked for an email, also nothing. I went online found the info myself still waiting for a reply.I work in the auto industry as well, I for a fact would take care of my customers, all for the means of revolving business. But I guess not everyone is as honest. I definitely would second guess doing business there.

De
Review №3

Patched up my tire quick and no charge. This place has to be the nicest most professional tire shop in Hemet. I dont think I would go anywhere else after this experience.

Ja
Review №4

Chris, Ben and Dee Dee are spectacular!! Best service one could ever ask for. I drive 70 miles to come here.

To
Review №5

Over the years I have dealt with several big box tire stores including Costco and Sams club. The reason I like Les Schwab is because they go out of their way to actually take care of their customers after the purchase. Wait times can be a bit heavy. It is much better if you make an appointment online on their website. Unlike some places they actually honor the appointment time as much as possible. Prices are fair. Service is excellent.

ca
Review №6

These people are so amazing with .y unfortunate tire patches. So friendly, & never made u feel like a bother.Also very attentive to me and my needs. Im in Im out in no time at all. The most Ive ever had to wait was just less than an hour cause they were super busy and a lot of cars ahead of me... I was shocked they were very quick.

Ti
Review №7

First time customer, now, lifetime customer.Called yesterday because my mechanic wanted to charge me $450.00 + for 4 shocks for my 1997 Lincoln Town car.I called yesterday, got my quote for the same shocks, $310.00, out the door and was told they needed to order them, a 10 minute task.Told the person I would be at the shop this morning right after opening.This morning I arrived at 830 am, as I was backing into the space, I saw the front counter person run out of the store to my driver side door, in the rain.I hear, Hi ______ you called yesterday, may I get your mileage please? Did I mention in the pouring rain?He took my keys, handed them to the tech and walked me in and said it would be about 2 hours.Service, service and more service.No up sales, treated well and they did a great job. Took longer than projected but they kept me informed.Guess what the price was? Exactly as quoted, $310.00 out the door.If you want great service like the way things were 20-30 years ago, if you want to see employees working, running and hustling AND doing a great job, go here.Did I mention free pop corn, free coffee, free water, free cell phone charging and assorted vending machines (not free of course)My car drives like its new, customer for life.

Ja
Review №8

Came in two weeks ago. Spoke to Tom at the front desk. Explained in very specific detail what I was looking for. I needed four 5x5.5 15 8 fronts 10 rears Cragar style wheels with new rubber. He took my number down and said he was busy and would call me with more info. Either he forgot or didnt take me seriously, so I purchased these with another tire shop. I guess these guys arent interested in selling wheel and tire sets.

Di
Review №9

First of all, I have been using Les Schwab for over 27 years. Always had great service along with some good prices.This all changed when I moved to San Jacinto, Ca. And started using the Hemet location.Had an alignment done before a trip and noticed my front tires wearing out . Stopped in to a shop in Brookings Oregon to check it out. Thats when they informed me the last shop damaged my truck and alignment wasnt holding. Got a hold of the Hemet store that did the alignment and was told by Tom they would make it right. Tom advised me to get an estimate, I got 3. Its been over 17 months and 4 times in to talk to Tom and 2 times in to talk to Chris. Nothing has been done and no one has been in contact with me.

Ro
Review №10

Im always satisfied with their service. Thats why, i keep going back.My rim was discontinued, they were able to find me the one i need. So happy!

Bo
Review №11

Peroidic tire rotation accomplished quickly and efficiently. I have done business with Schwab for years at many different locations and continue to be amazed at the consistent, quality of service, pricing and products offered by them.

mi
Review №12

They did my tire rotation for free! Great customer service.

Do
Review №13

Very friendly people. Efficient, top shelf service at reasonable prices. Ill definitely go back. 5 stars!

mi
Review №14

My trip to Hemet Les Schwab was short but a positive experience. My vehicle was only at the shop for an hour and my tires were installed.

JC
Review №15

Hands down the best customer service in hemet. James and the rest of the crew are absolutely the best. They have been helping me with a balance issue with my tires when no one else would. James narrowed down the problem and got this fix! I highly recommend them.

Ad
Review №16

I went in to get a wheel alignment and my tires rotated. I received great service from the beginning to the end.

ni
Review №17

Checked my tires for free, reset my tire sensor. Next day the sensor light came bck on, so idk!

Ju
Review №18

Fast and Friendly!!

Ke
Review №19

There is a lot going for this store to draw in customers. Took one of my cars in for a routine oil service. They gave it a courtesy inspection. The inspection report suggested replacing the front disc brake calipers. I did my own inspection to verify. The brake pads were worn and the rotors were lightly scored but there was nothing visibly wrong with the calipers. I tested them for proper operation and they worked like they are supposed to. I cleaned and re greased the slides which is the normal thing to do along with replacing the pads and rotors. Car stops just fine. Why they suggested replacing parts that didnt need to be replaced is a mystery to me as Les Schwab has a pretty good reputation. Trust but verify.

St
Review №20

Wife was positive there was a nail in my tire. Took my truck to Les Schwab and they thoroughly inspected all tires, even removing them, and couldnt find any leaks on any of the tires. They went out of their way to ensure tire pressure was at efficient level for all 4 tires. There was no charge and I was ony way. Will definitely be back as I will need new tires soon!

Te
Review №21

Quick, courteous service. Manager is a first-class person, very knowledgeable and personable.

Ke
Review №22

Very fast service! I had my two toddlers with me and it wasn’t a problem, they are kid friendly.Very kind employees, I will be coming here in the future!

RO
Review №23

THE HEMET LOCATION HAS EXCELLENT CUSTOMER SERVICE. ALL OF THE EMPLOYEES ARE FRIENDLY AND PROVIDE QUICK SERVICE. THE WAITING ROOM IS CLEAN AND COMFORTABLE. THE LES SCHWAB TIRE CENTER IN HEMET IS THE BEST PLACE FOR YOUR VEHICLE CARE. THE FREE FLAT TIRE REPAIR IS ONE OF THE REASONS IM A REGULAR CUSTOMER. KEEP UP THE GOOD WORK !

Ba
Review №24

Knowledgeable staff, competent service...They were able to align my 4x4 better than some other service locations were able to.

At
Review №25

The service I received at this Les Schwab location (Hemet, Ca.) was outstanding. I Purchased a set of Nitto Ridge Grapplers to be mounted on my new Fuel Rebel 6 rims and I had major concerns of damage/scratches to these rims during the mounting process. Tire Technician Dee Dee not only helped me with the purchase, but installed the set herself. Perfection! I was so happy with the results, I cant imagine going anywhere else again for tires.

Sl
Review №26

Les Schwab Tires came highly recommended from a friend when I ran over a nail. Brenda at the front desk was prompt and courteous. Dee Dee did a great job plugging and sealing my tire and pumping up the others for a smoother ride. Thank you so much! I will definitely be back!

Lo
Review №27

Took my Explorer in to change my brakes because they were squeaking. All four tires were removed and the technician took me out to my vehicle to assure me that I didnt need any brake and that the reason for the squeaking was the brake pads needed to be lubed. No charge and was on my way. I will definitely make this my new shop for any work my cars need.

da
Review №28

Got an alignment on my xterra after Installing a lift kit. I did the thrust angle alignment (toe and camber) & it drives like a dream. Super stoked. They do operate like a corporate store so they will look for issues with your car and bring it to your attention hoping to get the sale. Not an up sale. It’s what they are trained to do. That also means much cleaner environment and Quality customer service. This is a big deal in Hemet Any how I am super satisfied with my alignment. After working in the automotive industry for awhile I can just feel how well the car drives now ! Hyped is an understatement

Da
Review №29

Always kind and polite. I always am pleased with their work. If not Ill let you know!!

Ri
Review №30

Bought 4 tires here for my F150. Got a good price and these guys were quick. and friendly too! I will definitely be back.

Ne
Review №31

Walked in to get break inspection was quoted 300 for master cylinder and rear adjustment I already replaced master cylinder I went somewhere else and it was not master cylinder rear adjustment screw was missing and was not installed properly from previous owner problem was fixed for less than $100 and is working fine bottom line they did not inspect my truck correctly never pulled off the tires and checked it like they said they did no good service at all I only gave 1 star because facility was clean other than that no good

An
Review №32

Everyone at the tire facility was great very professional work was done timely and I was out of there in less than an hour

Do
Review №33

Very professional and friendly. Great service!

Xe
Review №34

Prices are great! A service i inquired of elsewhere at $1000 est were estimated at $500 here! Honest and guaranteed work. Ask for Chris, hell hook you up.

An
Review №35

$ is very good. Not much of a wait.

Ch
Review №36

Very good prices. Very good customer service. They dont give you the feeling they are out to get your money, and have you feeling they are genuinely there to help you with your car problems. I like the fact they also have women that are techs. Desiree was a big help with me fixing my problem with my wheel sensor, and I was in and out in less than 1 hour. Brandon was awesome too, who checked my breaking system, but unfortunately the problem I had they couldnt fix but was very warming and showed me what was wrong and directed me to another place that could. I love the honesty and the customer service there, they definitely show that they value you as a customer. I will return and recommend this place to everyone I come across who needs their type of services.

Ed
Review №37

Great place, rotated my tires, great staff more than helpful and friendly. I’m new in area, This will be my tire store !!

Cl
Review №38

Great customer service and pricing.

Ra
Review №39

The guys here went above and beyond helping me find a tire that was a bit more aggressive for my 2016 FXT...I used to work parts also, so between all of us, after about 45 mins...we found these. The Subaru handles better, off roads better, and stands taller...great experience, great friendly staff, and a great price to top it off!!!

Do
Review №40

Always great service! Chris always takes care of our family.

Da
Review №41

You cant beat the customer service here.

Br
Review №42

Good bunch of people reasonable prices honest work took my car in for new wheels and to get it lowered They did a great job and reasonable manner time

C
Review №43

Wow! Great service and experience.

ES
Review №44

Great Customer Service and very Helpful Workers.

Da
Review №45

Went in for screw in center tread. After guy inspected it and said $15 and can get it in in a few. After an hour of waiting was givin an estimate $500+ for two tires out the door, I reclined. Just patch and balance is what I asked for. He refused to do it and sent me on my way with screw still in the tire. Tire was not at wear bar yet.

TR
Review №46

Prior to this visit this location has done a wonderful job fixing any problems and concerns on any vehicle I brought in. This visit I experienced the worst customer service, blatant lying by front desk personnel and waiting over one hour from my arrival time of my scheduled appointment for my vehicle to be even pulled into the bay. I was told that paying appointments are prioritized and because I came in for a free inspection appointment they would not be seeing my car at the time I am expecting. How do they know if I will be paying for any services this visit anyway? I support Les Schwab as a business model and what they stand for but WILL NOT be supporting this location ever again.

Ro
Review №47

Good folks good service

Sc
Review №48

Honest, fast and good. Front brakes and calipers.

Mi
Review №49

Great Professional Customer Service, Good tires, Comfortable wait area. This is my second time there. This is my new GoTo tire place.

Jo
Review №50

First time taking my personal truck here. Will be back for sure. Already take all our fleet trucks here. Great prices, good staff. Good quality work.

Kr
Review №51

Customer service was great. Wasnt too bad of a wait after just walking in, needed my car inspected and quoted, which took about an hour. A week later brought my car in to do some of the work needed and I have no complaints will be going back for the rest of the work.

Ju
Review №52

The service in town hans down

Ka
Review №53

We always receive great service from Les Schwab so we always buy our tires from them. It was time to replace our truck tires after 55K miles of mostly towing our fifth-wheel around the western states. We called and ordered the tires we wanted and they had them delivered to their shop in time to have them installed the next day. They even washed the tires and rims prior to installation, and put steel stems on since weve had 2 regular ones blow out and replaced with steel. We even saved hundreds of dollars from what they cost in WA. Great service, per usual.

Ri
Review №54

They have a great policy of fixing flats for free. But went in for to buy a tire and spent over 2 hours waiting. Then they changed the wrong tire. They made it right BUT............

Pa
Review №55

They provide excellent customer service here, and the facility always appears very clean.

Mi
Review №56

I bought my tire sensors from them and had it installed there too. I love this place: friendly, clean and reasonably priced.

ab
Review №57

Great customer service 👍🏾👍🏾

Jo
Review №58

Now THIS is what customer service means ! Chris and his entire team were very professional in taking care of my motor home tires, checking over any needs and questions. This may age me, but Les would be very proud of the team.

Ho
Review №59

Ive only been here for tire pressures. Quick and cheap. I am leaving a review specifically because Ive got my tire pressure adjusted at other places just for my tire pressures to be low the next day. And no, I didnt have a nail or any thing in my tire.Place is opened 24/7 if I remember correct

Fe
Review №60

19MAR2019Les Schwab will continue to earn my business 100%Had a flat tire today, 5 min before Les Schwab closing time. Called to see if they would take me and they told me they would wait until I arrived ( was 5 min) after closing time.As soon as I arrived was greeted by Tom and Robert. I cant say how welcome these gentlemen make you feel. Odd to say, but it feels as if they welcome you as a friend and customer at the same time.In addition, what a great feeling when Tom told me they were under warranty still and covered at no charge.Thanks again Tom, Robert, and the rest of the team for making me and my family feel welcome and for such amazing customer service!21NOV20183rd visit back, again Robert was outside greeting me before I parked.Service started with a phone call at 4:30 with Robert on a quote for 4 tires again. Best price I found again even though I knew I wasnt going anywhere else but Les Schwab due to their customer service. Tires were not available on site but Robert asked if I needed them today he would make it happen, and I happened to need them same day due to a trip.Return was because 2 of my tires were worn out and no one else came close to beating the price for 4.Upon arrival, Robert and his available staff greeted me as I was pulling up and he told me he already had someone enroute to pick up the replacement tires from another location. 2 minutes later, my vehicle is getting worked on while tires are enroute and Im drinking a hot cup of coffee.Thank you again Robert and your staff on amazing customer service, courtesy, and great prices. It is such a huge plus that none of the staff ever tries to force sell additional products or services beyond letting you know areas of concern. You guys are awesome! Amazing teamwork on all of you guys working together (Robert, Marcos, Jonathan), no wonder vehicles are in and out fast!Wow! Great prices, but most of all, these guys are amazing, super friendly, and extremely professional !!! I was helped by Robert from my initial phone call for a quote until he waved me off and wished me a good rest of my day. Ask for him and I can guarantee he will take care of you. While I didnt see a manager tag on any of the guys, you Robert definitely carried yourself as a leader and very knowledgeable worker, salesman, customer service representative, greeter, cashier. Your experience and above and beyond friendliness just ensured that my whole family will come back for all their automotive needs. I initially started with a quote for 1 tire, ended up getting 4 brand new run flats, now my wife wants to come back for 4 tires and rims from him as well. Thanks Robert and the guys that worked on both our vehicles for your courtesy and professionalism, but most of all, for never pushing for a quick sale or being salesy if thats a word. You guys are awesome!

Wi
Review №61

Chris and his staff are the best. Thank you for everything!- Alliance Diesel Inc.

Ch
Review №62

The employees here go above and beyond their duties to make a happy and satisfied customer. I can tell that they care about their quality of workmanship. What they did for the young lady who had to leave her car there overnight was pure kindness. I havent seen their kind of customer service since the 70s.

ci
Review №63

Plenty of socially distanced seating in a cooled showroom. Personable and professional. Several women among the employees in the bays.

Mi
Review №64

Always take care of their customers. Great warranty on tires, fair pricing.

An
Review №65

Very friendly, great customer service, and surprisingly complementary to patch your tire. The tire of my car still OK. Kudos! I encourage you to visit Led Schwab.

MI
Review №66

I went in today for a tire repair without an appointment and was helped right away by a lady named Desiree. Great service, fast and free!Thank you Desiree

An
Review №67

We have been very satisfied with the friendly & professional treatment. We would recommend them highly for any work.

Da
Review №68

This is the best experience Ive ever had with a business. Everyone is professional and friendly, especially Megan! She kept me informed of my cars progress, answered all my questions and honestly made it the easiest process Ive ever gone through with new tires and any other work that comes along with them. Les Schwab has earned a customer for life and I recommend Megan for any assistance as she is quite knowledgeable and delivers excellent customer service!

Lo
Review №69

Great service!! Brakes Done and a Screw out of my tire. Tire Service Free!

No
Review №70

Great place, I highly recommend them.

Am
Review №71

Women mechanics! Everyone is happy and helpful, affordable prices, a class act.

He
Review №72

Had a flat tire and thought I needed some tires. Upon arrival, I was told if they can repair, its free of charge. They ended up fixing the flat tire and finding a nail in another tire that they patched up- both free of charge! Amazing service!

Mi
Review №73

Very good costumer service and job well done love it here

Je
Review №74

They are very polite and professional

Ju
Review №75

Service was excellent. Employees were very friendly.

S
Review №76

This facility is the best in town! Always pleasant informative professional and Johnny on the spot! I wish I could take them with me to Kansas when I move. Thanks for everything guys!!!!!

Ke
Review №77

Ive been to this location a few times already and all Ive ever experienced was great customer service. Theyll come greet you the moment you pull up and take care of you right away! These folks are very knowledgeable and always provide me with good information about my car!

Jo
Review №78

This is by far my favorite shop to bring my vehicles to. The employees are extremely welcoming and always willing to help. I have had nothing but exceptional service and professionalism from this establishment. Every time I’ve brought a vehicle to them they have been speedy and thorough. I won’t take my vehicles anywhere else! Thank you to the entire team at Les Schwab hemet! Keep up the outstanding work!!

C.
Review №79

Friendly people, very professional and knowledgeable. Clean facility

Sh
Review №80

Great service.

Ju
Review №81

Customer service is EXCELLENT from walking in till finishing ur business there. Quick and dependable..prices are good. VERY happy with them and will return AGAIN!! Thank you

Br
Review №82

This place was great! 1st time here, my car was pulling to the right when I drove. I went in expecting to pay for alignment. They checked the car found that it did not need alignment, ( although they could have charged me for one and I wouldnt have known the difference). Just needed tire rotation.Great honest service! Will definitely be back!

Ch
Review №83

I have always had a wonderful experience with Les Schwab in Hemet, but today was especially phenomenal. I had the brakes down and was getting ready to pick up my car...I mentioned that I FORGOT to mention in the beginning to have them rotate the tires and intended to make an appointment. Tom offered to have them complete the rotation at that moment and as I am sitting here, they are working on it. Thank you to all of the staff! It is very greatly appreciated!

Sh
Review №84

Awesome customer service prices decent selection decent

Gr
Review №85

I want to start by saying the staff at les Schwab were outstanding. They fixed my wifes flat tire today when another tire shop said I needed a new tire. I would highly recommend them to all my friends. Thanks guys your are awesome.

Cl
Review №86

Great customer service. The place is super clean, nice waiting area. They had coffee, water, popcorn and more. A place for the little one to keep busy. Easy access.

Ja
Review №87

They patched our tire for free! Very nice, professional service. I was in and out in 15 minutes. I will definantly be buying my tires from Schwab tires and recommending them to everyone. Thanks Ben 😇

Pa
Review №88

My visit was on 8/22/18Jonathan & Megan & staff had Excellent & Professional Customer Service Best Tire store ever, great prices!!So if youre in the need for service on your vehicle. Make this place your First stop at Les Schwab Tires. You will be totally satisfied 100% Any other tire shop can not begin to compare!I visited the store at 3841 W Florida in Hemet, CA👍To the team - Thank you for your Services Highly Recommended!Very Relaxing Atmosphere!

Ti
Review №89

Amazing service and great staff. I needed tires on my toy hauler aired up and they had no problem doing it right then and their. Fast wonderful service. Ill definitely be using them for future business.

Bl
Review №90

Got a staple (doesnt take much) in my tire on my way home. Luckily I was near Les Schwab tire center. In at 5:15ishpm, out before 6pm. Great staff. Thank you. And shout out to Jorge.

Ro
Review №91

Simply the Best.

kr
Review №92

Service like the old days, what more can you ask for? Employees genuinely care about your vehicle and your comfort offering restrooms, popcorn, coffee, TV and comfy chairs while you wait to have your transportation restored!

Ma
Review №93

The most professional, clean cut guys in this industry! Exposed tattoos and facial hair? Not here! Ladies, you will never have to feel uncomfortable with that one creepy employee that stares or wonder if any of them will steal from your vehicle. This is the go to place for tires! Everything inside and out is so clean, including restrooms!!! They offer coffee, water and popcorn. There is a table with crayons and coloring pages (always fully stocked) to keep your little one occupied during the wait. Watching the guys work is like being at an orchestra, they are all in sync with each other, they know when, where, and how to get the job done. Im beyond pleased with my few experiences at Les Schwab!!

K
Review №94

Awesome experience! Went in for an alignment and since it wasnt off by much they didnt even charge me.

Ed
Review №95

Came in here due to low tire pressure. Robert came up as soon as i parked and was able to help me right away. He wrote me up a service ticket and got to work right away. They gave my daughter crayons and coloring pages to keep her entertained. They patched my tire and had me on the road in no time. Very clean and friendly tire shop and amazing service. Will definitely be back.

ca
Review №96

I used to bring some riders here. I have never been here. Until i had to canvass the rates for brake flushing which my dealer recommended me to do, as per the mileage that i have. I called several times and i spoke to Adrian, he gave me a good deal and Mr. Tom and another service man honored it. To my surprise Mr Tom told me after he asked me why i came here. I told him, my dealer told me to do it, because it is time already. Mr Tom showed me the gauge he is using and told me that my brake fluid was still okay and he even looked at their manual, he said, it doesnt even tell him which typically it would do that i need to go to Toyota for it. Thank God for honest people like Mr. Tom and honest business like Les Schwab. But what my dealer told me makes me scratch my head

Ma
Review №97

One of the closest Les Schwab to 29Palms so of course we called and were able to bring my car down THE SAME DAY. All 4 tires were changed, with overall maintenance in less than 10 minutes. You know youre in a good place when the guys are running to change out the tires like you’re at a pitstop. We will forever love Les Schwab!-The Ellsworth’s

Ja
Review №98

I bought my tires at Les Schwab in Portland. Unfortunately here in the valley the closest on is in Hemet. I was having some issue with the tires leaking so I took it to them and they fixed it immediately after discovery the right read had a gash in the tire. These tires were only just over a year old and unknown if it was road debris or what it was they warranted the tire and I put on a placement for $56.00. I was happy, happy, happy! I will make the hour drive from Palm Springs to them for tires and cause, well, they are absolutely the best in the industry.

Tr
Review №99

This is the best place in town to get your tires serviced, looked at and purchase. This is the third time I have gone to them because my tire pressure light came on while driving and they have taken care of me each and Everytime with no charge. They also have the friendliest crew working there. I cannot praise these guys enough. And as hot as it is today and always with a smile.

Sc
Review №100

Woke up with a flat and Les Schwab was the closest place. In and out quick with a free fix and tire rotation. Nice considering I have never been here. Great service as well. Highly recommend this place!

Information
86 Photos
100 Comments
4.8 Rating
  • Address:3841 W Florida Ave, Hemet, CA 92545, United States
  • Site:https://lesschwab.com/store/?storeId=578
  • Phone:+1 951-339-7363
Categories
  • Brake shop
  • Tire shop
  • Car battery store
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
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