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The Home Depot
3400 W Florida Ave, Hemet, CA 92545, United States
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The Home Depot

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Wi
Review №1

#NoMorePlasticFlowersPlease They always have great selection on cactus plants. However I would love if they didnt super glue the fake plastic flowers directly to the plant.. it would be one things if they just popped off but no it was damaging to the cactus literally pulling part of the cactus off because it had so much glue.. even had to use needle nose pliers to get one of them off and it was in a cactus that already had REAL flowers on it! Come on Home Depot lets end this plant abuse haha. That being said I enjoy this location above others that are closer to my place of residence

Ch
Review №2

I love this Home Depot it’s very clean compared to the one I work at. However I think the employees need to straighten out their personality. I saw this older lady pick (her name tag says Martina) on her co-worker while working in the bays and gaslight him for doing his job right. I don’t want to support a Home Depot where they let their employees pick on people, even if they aren’t customers. I can tell it’s ruins the personality of the workers there and that’s going to affect your customers.

ro
Review №3

Been looking into getting an indoor/outdoor camera

Ca
Review №4

Got deals on a couple of things I wanted. Everyone was friendly, knowledgeable, and very helpful.

Al
Review №5

Fast easy check out an they had everything I needed.

WA
Review №6

BOUGHT FOOD BARRELS. WITH LIDS THEY CAME TO MORE THAN $10. AT WALMART THE SAME THING WITH LIDS CAME TO $5. WOULD NOT GO THERE AGAIN UNLESS I WAS DESPERATE.

Be
Review №7

Excellent Service!Went here with my family and we were able to get help from a worker named Gabby. She was very patient with us and showed us to everything we needed expeditiously! Gabby even offered to ship out what we needed to our home in NC!

Mi
Review №8

Great do it yourself store, great customer service and always helpful when you are looking for something.

Ca
Review №9

Im giving it 5 stars but for places like this I think it depends when you go and what you need. This was my first time at this particular Home Depot.With that being said, for this day, I went for some pipes for my kitchen sink. I asked a gentleman where I would find them and he directed me to the correct aisle. Then a few minutes later he came over to make sure I was finding what I needed. Check out was easy - so a good trip.

Jo
Review №10

It is usually crowded if you get there too early I waited till about 10:00 a.m. and it was very nice a thin crowd

GR
Review №11

Saw the person and people that I talked to Terry over in paint told me where I need to go to pick up the dispatching stuff to fix a hole in the wall. The other shows Associated Im very sorry I cant be her name was very friendly she put me in touch with a person that handle with electricity I want that person and that person to show me what I need it for my electrical problem that I have at home. Gave me very good advice on the smoke detectors that I end up buying. the whole rundown of what to do and everything and it was greatly appreciated because he talked to me like I was a human being and thats always a very key point of going to Home Depot.

Vi
Review №12

The items I ordered were delayed over 3 weeks due to a back order that I was not informed about. When I called, no one ever called back. I had to call to find when my items were going to be delivered and I had to call to find out there was a delay. They tried to deliver during the wrong scheduled time. They promised a call 30 minutes prior to delivery attempts and no calls was recieved. After the delivery attempt during the wrong time, the delivery was then delayed by over a day so far.After all this they have refused to any attempt to accommodate us by scheduling during a time window that we are home.

Da
Review №13

Nice and clean inside and out. Great selection of home and work products. Great prices.A++++++

Ja
Review №14

When I asked store associates where items were, nobody seemed to know where anything was. I spent more time looking for what I needed then I wanted to because store associates kept telling me the wrong places to look for what I needed. I hope I never have to shop at this location again.

D.
Review №15

Came for the 6 tool ryobi deals. Couldnt find the item an employee saw a truck had just arrived and she got it off the pallet for us before it was even restocked. Every single employee we passed said Good Morning and was extremely friendly. Hardly ever do employees acknowledge customers in most stores. Great experience here!

Ja
Review №16

This guys got everything.... good service very knowledgeable. Kevin Alpichi is very smart knows his trade very well . Love this place

Em
Review №17

I Really like this Home Depot very friendly and professional I always look forward to going there

Ed
Review №18

If you cant find it here you probably dont need it helpfully staff a great experience

So
Review №19

I ordered one item and I received an open box with a used item probably. So I went to return it and wasted my time on their long lines every single time at customer service. I asked for recycling fluorescent tubes because they show off as they do on their website. No. They just sell these fluorescent tubes. But they do not recycle the used one. What a shame. Returns and orders pickup in the same long line, if you dont want to wait even longer on curb side pickup. Customer loss again.

Ji
Review №20

I needed assistance to find the item I wanted. I approached a gentleman named RALPH, a Home Depot employee, who took me to the area where my neededpart was located. He assisted me in locating my item. RALPH said for me to have a good evening and looked forward to seeing me again!

Da
Review №21

Found everything I need during todays visit everything was well stocked. Great improvement from my last experience here .

St
Review №22

I gotta go with 4 stars only because after a year of doing a lot of business here I still get followed around more often than not, by loss prevention. Other than that, its a clean well stocked store. ***UPDATE***Five stars!!!! No loss prevention and Lupe, the Cashier, was amazing. The Home Depot should get more of her to trust their company image with. Friendly, professional, smart, and Knowledgeable. Thank You Lupe

Ke
Review №23

Well stocked and friendly employees. Always busy but if you know how to navigate by category shopping here is easy.

Cy
Review №24

Good deals in paint that someone returned .. 9 bucks for 1 gallon..great deals

Pa
Review №25

For sure they are doing the good for the best of GODS kingdom. God bless.

Do
Review №26

I couldnt find what I needed. They do have basically anything you could want though and theyre pretty friendly too. Pricing is reasonable also

Ro
Review №27

Huge store but layed out well and most stuff is easy to find.Plenty of parking.Employees are knowledgable, friendly.. and you dont have to chase them down for help.The gardening department also has a large selection.

Ja
Review №28

Love this place the only thing make sure all the parts are in the boxes. Had to return lots of items that did not work or missing parts

Vi
Review №29

Didnt have what we were looking for. So went to perris store

ar
Review №30

The reason of this one start is because there isnt a lower rating to rate the service i received in that homedepot from a manager name Israel of course he is the manager for costumer service he give me a hard time because my driver license is expired even the law enforcement still taking it if they have less than a year from the expiration date but he attitude is the one the im doing the review im a pro member who spends thousands of dollars monthly in homedepot he told me just because i dont want to im not taking your id and was more ok to cancel orders that were there for pickup and it was over 7k also the way he talk to me is not a manager training and when i request to talk to the main manager for that homedepot he answered me im the manager and took a minute of arguing before he call this is by far the worse experience that i had over that homedepot as a building engineer the treatment i get from place were i spent money is important probably this is worthless for the management in that place but im doing this for the costumers to know the quality of customer service this place has.

Ri
Review №31

Pick up service was preformed by tweedle dee and tweedle dumb..and I had to get out the car to help (a one man job) get done.

De
Review №32

My water heater went out. I couldn’t bring old one back until I had a plumber install new one. So I paid for a new water heater. The store gave me a store credit which I asked if they could credit my debt card,since I already paid for a new water heater. I couldn’t afford a plumber twice to remove come back install limited income. Sad they get cash for my old water heater but now am out more money. Now I have store credit which will take forever to use, So sad policy can’t help customers out.

Se
Review №33

For as many people as that they had in the store they were quite quick with check out nice employees really good deals and their plants are on discount right now I bought a few at $3.00, $2.50, & for $5.00

L.
Review №34

Although I asked for assistance in the fences department and a make associate walked right past me when I said I had a question and he totally ignored me as if I was invisible, the other staff there were so helpful and kind and i mentioned about no one came and the guy ignoring me and for on the motor cart and went up the other isle, I will not allow one individual to shape my perception about the location. Its a really good place to shop for your home needs and most of the staff there are friendly and engaging.

Da
Review №35

There very polite and they allowed us to do last minute shopping before home Depot close

Gr
Review №36

I just paid on my Card there. Easy and fast...

St
Review №37

Employees were fighting and supervisor was talking down to subordinate employees in the aisle i was in. Wood cutting machine was inoperable?? Really? And there were several groups of employees huddled around talking shop. Walked out without buying anything. When i did ask for help from someone, I received a rude snotty condescending response.

Lu
Review №38

I went to Home Depot to buy more paint for my home and I received a good customer service from Terri.. Thank you Terri

Ti
Review №39

Quick in and out. Key works great.

Da
Review №40

First time in the Hemet Home Depot, I bought three things, had no problem, brought my girlfriend with me. I saw a gentleman who was a doppelgänger of my brother. That was interesting

Br
Review №41

Self checkout always open.In and Out!

Pe
Review №42

Management is no good only one employee in costumer service.Been waiting for 45 minutes this is trash.

Da
Review №43

In spite of being crowded, staff was friendly and helpful. Customer Service folks were extremely so in resolving a problem with the tool kit Id just purchased.

Ma
Review №44

Good service and well organized store

Ba
Review №45

She was nice and professional she helped me out a lot thank you home Depot

Pa
Review №46

Always have what I need. Thank you home depot....

Da
Review №47

Good selection and service. Would give five stars but the shelving we bought had scratches on most of them. And the shelving isle was too crowded.

Da
Review №48

Excellent service and very helpful staff members. I will always go back to get the items I need for my DIY projects.

Pa
Review №49

Usually find everything we need here. Bought a hot water heater today. They didnt have what we wanted in stock so we had to buy an odd size or wait a week for it.

Sa
Review №50

Lack of knowledge from the employees. I asked a couple of them for some Chimney tops and they didnt know what a Chimney was

De
Review №51

I went for drain cleaner (instant Power), to unplug my kitchen sinks, water softener salt, found lP ok, but told salt was in 2 different places. Walked a mile, but ended up spending $140.00 !! 1 of my favorite places.

Ma
Review №52

Poorly organized and hard to find stock. This store seems understaffed. With the volume of shoppers swarming this store the existing staff is unable to maintain order in the store. Small items are rifled through and mixed up in the wrong containers. Often the app will say the item is in stock but cannot be found. With patience and time you can eventually get a staff member to locate your item. The shelves are missing items often with the stock located in shipping boxes up out of reach due to the extreme shoplifting problems. Its frustrating to shop here.

Al
Review №53

Home Depot here in Hemet Ca is one of the best stores and well stocked all the time

Ge
Review №54

Like any other home depot all was great !

Jo
Review №55

Yes very nice and good staff I like to buy my spray paint here and I feel nice

Vi
Review №56

This visit was a small run, just needed a new lock cylinder for a safe I got from my father

Mi
Review №57

This Home Depot has the wow factor. Excellent customer service, shelves neatly stocked, items well labeled and staff willing to assist customers to find exactly what they want to buy.

Sa
Review №58

You stay up pretty bad customer service. This time it was so so everything is overpriced right now blame it on the virus haha

De
Review №59

No problem made purchase and got out quick. Late afternoon was a good time around 5pm.

Ol
Review №60

Worst home depot I have ever been. The customer services and pick up department people are soooo rude !!!Whatever put you in that mood live it at home! When your going to pick something up they give you no instructions of how the pick up works they should keep in mind that its maybe somebody first time picking up !!! In between employees no communication like you guys need to get it together before i start shopping eleswhere.

Be
Review №61

Huge selection of products better than last year

Je
Review №62

When you need to fix something or replace something for new you can always find it here..

G
Review №63

Good quick place for making copies of your keys 🔑

Jo
Review №64

I will never shop at home depot again. As a senior citizen, I was told someone would help me load my purchase. Didnt happen. The leaders all seemed to go the other way. Later home depot, hello Lowes.

He
Review №65

Great on the whole expo,from bang to bullets,lot of help too.

Od
Review №66

Not as sharp as Lowes but its good enough.

Bo
Review №67

Clean and nice staff 🙂

Vi
Review №68

Love this location...its very busy especially w/contractors which to me is a good sign! Friendly service & theyre stocked up w/the most beautiful poinsettias right now.

dx
Review №69

Great service @ the register and the pick up return counter.

Je
Review №70

Girls at the pro desk at tops. Always fun to check out. They need to restock the store though

ke
Review №71

Nice store. Clean and good succulents

Ke
Review №72

I was looking for a PVC union without any luck. A young employee asked me what I was looking for. After telling him he said he didnt know a lot about plumbing, but he would try. It took a little time but he finally found what I needed. After handing me the part, he commented he had learned something during the search. With that attitude he will not stay at the clerk level for long.

BJ
Review №73

Employees are friendly and always able and willing to help you.

ba
Review №74

Pete the manager in the lumber department was friendly, helpful, and went over and above to make sure our plywood was measured exactly. Good job Pete and keep up the good work. Need more managers like you.

Ei
Review №75

Needed assistance in garden dept to load rock and then load in my car. After several calls by the cashier an employee showed asked what I wanted and practically ran the 9 bags of rock from the shelve to the cashier and left. Had to wait again for assistance to have loaded into my car. The young man Alan was very helpful and pleasant assisting with loading into my car. Seems the employees are more interested in stocking shelves than assisting customers.

He
Review №76

We enjoy coming here for all of our household items we cant get anywhere else. Cashiers are friendly and service with a smile.

Jo
Review №77

Great customer service.

Er
Review №78

Always helpful staff. Staff is knowledgeable and friendly.

Ro
Review №79

THE LINES ARE LONG. Had someone call to help me find a special lite bulb for one of my properties and no one cameWaited for about 20 minutes. THEY NEED TO HIRE MORE PEOPLE

SK
Review №80

Need more people, takes to long for the appropriate department to arrive for a product question, other than that the lady in plumbing was great, very nice...

Ti
Review №81

The Hemet Home Depot came through for me when Temecula failed me. I order items for same day delivery from Temecula Home Depot and waited all day for my delivery. The window was through 11pm, so I even waited into the night. When I woke up the next day I checked the status of my order to see if they had a new delivery window scheduled for that day and it was still showing the day before, so I called. They told me they had attempted delivery, but we were home all day and out front for a lot of it, and we received multiple other deliveries that day, and even a signature required delivery from FedEx. Home Depot never tried to deliver. So I cancelled the order. I put in a new order for delivery from Hemet and they showed up exactly as expected and were great!Thanks for being dependable!

Da
Review №82

I ❤ going here because there is so much stuff. We got 2 kitchen sink and cabinets and a bunch of heavy tile and the worker that was supposed to help us just help put the 2 sink cabinets on the truck and left. Wow those tile were really heavy

Pa
Review №83

This particular Home Depot, I have grown to favor over the local Lowes. I used to be a Lowes kinda gal .. But after several issues buying a washer at Lowes about 7 mos. Ago ... I finally returned the 3rd washer, went to Home Depot, got the same washer for less $$ and much better customer service. Since then, Ive been to Hemet HD several times and each time had fantastic customer service, always found what I was looking for, INCLUDING A NEARBY EMPLOYEE willing to assist. I am, once again ... A Hard Core Home Depot Loyal Customer. If ya live in Hemet ... Not quite sure where to go ... I highly recommend going to Home Depot before wasting previous time going anywhere else. 😊

Pa
Review №84

Great home center for your lawns garden needs.

Fu
Review №85

Parking lot is hectic and not set up to be at all convenient.. Super hard to find an employee to help you and usually when you do they either wont have what you need or theyll havta order it online for u to come back and pickup later.. Line and wait to get up to the register is outta control Id much rather just shop at lowes..

Ro
Review №86

Very good thank you

Ji
Review №87

I spend a lot of money on home improvement projects. Most of the time I find what I needed at Home Depot

ch
Review №88

IT went pretty smooth. Employees were helpful. Found what we needed easily.

Di
Review №89

Nice,clean home store!

Ra
Review №90

People who work at this store just dont care about customers that includes managers!! If you want to call them managers! I am simply trying to buy a bbq grill without assembly, easy right? no way! I am on my third day trying to buy a grill un assembled. And cannot get anyone to answer my question. Is it possible to buy one unassembled so i can take it home in my car. Im a senior and dont have a truck!!!

Ja
Review №91

Garden department very helpful in finding mulch and cement 7 inch blocks. Well stocked and very good pricing. Well organized store. Heather supervisor very helpful,professional and courteous. Cashier Crystal friendly, polite and great customer care and service. Appreciate the military discount.

Th
Review №92

Been shopping here as maintenance from Hemet Unified School Distrct, spending tens of thousands over the years. Today, I was turned away from Pro appreciation table, being told that we (Hemet Unified) do not qualify for the $5 gift bag they were handing out. Very unprofessional. I will be sure to pass the word of your ingratitude to all my peers.

La
Review №93

Because I like to build and create things I get my materials here.Everything shown in these photos were created by materials found at the Home Depot.

Ge
Review №94

Store was clean I needed help and the person I asked stop what they were doing and helped me out. Young lady at the register was very polite and respectful and helpful. Price scanned hight then the tag she gave me the product for what I said the price was. Very highly respect for this store in Hemet

Na
Review №95

Art, a home depot associate, in the plumbing section was fantastic help and very knowledgeable to getting me exactly what I needed very quickly. He made the experience educational, efficient, and enjoyable.

De
Review №96

Excellent place to shop for all home care stuff.

Ta
Review №97

They have everything you need and are really friendly🤗

Ke
Review №98

Had exactly what I needed

vi
Review №99

I like the home Depot better than Lowes so yeah home Depot

Ma
Review №100

They no longer have pond items.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3400 W Florida Ave, Hemet, CA 92545, United States
  • Site:https://homedepot.com/l/Hemet/CA/Hemet/92545/6637
  • Phone:+1 951-929-9742
Categories
  • Bathroom supply store
  • Appliance store
  • Home improvement store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:7AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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