During a period of grieving from recent passing of dad, wanted get my moms mind back to one of fave hobbies, cooking the other, and thats sewing. Joanns provided all the supplies I needed so she can sew her own blanket. Though the pandemic has understandably made service a little challenging, my (1st) shopping experience was more that satisfactory. Found the right colors in string and fabric and seen the store has a lot more to offer for crafting activities. Will keep on top of my list for future crafting needs. Thank you, Hemet Joanns!

Love this place. Decorating, sewing stuff, and hobby supplies.And a senior electric go-cart! Discounts beyond belief if you peruse their catalog. Helpful staff.

Love this company, but don’t love asking for help finding something and the lady I ask tells me to “just look for it”. Like gee, you’re standing by the cut counter doing nothing. You can’t just give me directions to the correct aisle?? And tell me instead just to look harder??? Really freggin rude. I get it, you’re probably one foot in the grave, but I was really polite asking a simple question. The least you could do is answer me or page someone who can.

Decent selection…. Didn’t find what I was looking for but I’m sure it’s COVID/supply chain related. Staff wasn’t quick to help and when they did they seemed put-out…. I won’t go back unless they have something I absolutely need.

Its clean and well stocked but very understaffed. I felt sorry for the staff because they are be overwhelmed and overworked .

Great selection! I always love popping in to see what they have

The Lady at the fabric cutting area was very nice, helpful, & extremelly patient. Reminded me of my abuelita.Unlike the one at the cash register. She had the attitude of a bitter angry ex-wife.Maybe corporate should understand and pay overtime. It was closing time and there were 2 people in line behind me at the register.

Ive never seen so many people trying to make sure that I felt comfortable in the store and the show me what was on sale what was the. Things that were out of stock in whens it going to come back in so I can go there and pick it up. I must say this particular visit the customer service was outstanding detailed and went some extra time to make sure I understood everything I need to know about the material and what it would do after I bought it and when I tried it sew it. Thanks again for the confident that you showed me that I could do it and how to do it greatly appreciated.

Great new prototype store. Amazing staff and fun grand opening! Ballon artist created an octopus and the rose from Beauty and the Beast!🤩 Made pattern weights at a make and take event. So much fun!!

Friendly employees. Fun variety of fabrics, yarns and crafts. I especially like the fabrics. I like to sew.

They didnt have that much to offer compared to other craft stores and prices were quite high

This is a great store. They have everything you need and some that you dont. Weekday shopping is a pleasure without the weekend crowds

I actually really like the sort it was well laid-out it was very clean the stuff wasnt really helpful or really nice. But the store was exceptionally clean the floor plan was well put together parking lot parking lot with clean parking with great throws accessible well planned out store I am I thought

Very poor service. Not enough employees to help customers.

Petra the quilting instructor is the Best. Her patience and her kindness is a breath of fresh air. I would recommend her for teaching anyone the long arm quilting machine. She makes feel comfortable. I would like to thank her for everything she did. I travel from another town to go to joanns for the kindness they show all there customers.

Great upscale decorating and changes since my last visit.. cant wait to come back and really shop this store

Good store but leave it to the ladies..Theres nothing here thats amusing, unless u like sewing and crocheting cute sweaters for your pals.

Great store and great service. Thanks

I have been to many craft stores. This one is amazing! So opwn and organized and wonderful people. I enjoyed shopping.

I love this store, employees like Sharon are so helpful.

In this town there are two places to get your craft supplies Jo-Anns or hobby lobby. I prefer Jo-Anns I think they have a better selection and their prices are better. Theres absolutely nothing wrong with hobby lobby I just find them a little expensive. I think youll enjoy the Joanne selection as well.

There wasnt a big selection of baby yarn. What there was there, most of the colors only had 1 - 2 skeins of yarn.

Purchased something one day and had to return the next. No questions asked. Very niceE.xperience

This store has NOTHING for a baby shower...no decorations, nothing to even make decorations...very disappointing! We need to shop local but are literally pushed out of town...go figure!! But i will say...the employee named LOVELY was just that...pleasant and helpful and SMART for her age! They named her right! Thanks for your help today Lovely.

Im pretty crafty so I can get my fix by shopping at Joann fabrics. Love all the coupons they offer too. They offer military discounts and you can use multiple coupons at the same time.

Amazing customer service helped a novice like me find materials and proper tools to fix my pets beloved toy.

Nice and clean. friendly staff

Way better than the one in Rancho Mirage. Full inventory, well stocked and you can find lots of things in the store.

I am very pleased with the help and service I get there. I needed some fome.pading and waterproof covering for baby matres for a cradal I made.

Love the store we need the store but its not shopper friendly. Its under staffed they just point you in the general direction and theres no numbers on the isles or title on the isles to help navigate.

Sales associatess were very helpful. I had a complex surger which needed to be threaded. The girl did an excellent job and made sure it was working correctly. A very large selection of products to choose from, excellent store.

I love shopping at Joanns, they always have good sales!

Nice store but didnt have what we wanted.

Its clean its a very open store feels like everyone is caring and makes sure to know u business level and personal level too

So much to see and lots of sales.

A good variety of items. Thy have so many different yarns, it was hard to choose.

Always great and friendly, courteous personnel. Like when I order online....2-3 days i have my order at my front door.

Fast and easy service. Very friendly staff.

Ladys here were very helpful. Never been there before but employees made me feel comfortable and helped me with my purchase. Recommend shopping here.

Saved so much. Im so happy. Thank you Joanns.

Very clean and organized. Employees were friendly and knew where things were when asked and would take the time to show you!!

The place was clean and organized hard to get a associate and help to find what I was looking for. I eventually found the material and string I needed...

Ive had so many positive experiences at this joanns. There are so many people that always answer your questions. Marie helped me today and she is just the sweetest person ever. She took her time and answered all my questions. She was working and she stopped what she was doing to help me. Thank you Marie ♡

Joanns. If you know her, shes the same everywhere lol.. Nice place for crafts.

Did not have what I NEEDED x 3rd time visiting WITH FAMILY. Need better stock !

The staff always provides great customer services especially Marie, Christy and Sharon. Keep up the great work!

My wife loves there art abd crafts section

Love going to this joann everyone is so helpful and kind and the deals are amazing

Awesome NEW store! Great lighting, clean, smells good, friendly and caring and great customer service! Joann had the BEST coupons and sales over anyone! Yall need to download the Joann app onto your phones! They help you save a lot! The 💐💞

Extremely rude on the phone called to figure out why my debit card was charged twice for one order in store. The women was extremely rude told me there is no returns in the store right now okay what ever but to be extremely rude about taking more money is not understandable. Its my money and Im out of work cant afford to have my card charged twice and then not even have the items from the second charge so will never be going back to this store. Very shameful the women in the store dont know how to be nice at all even in the store you walk in and they all glare at you as if you shouldnt be in the store. Not welcoming AT ALL! Negative five stars

I love Joann Fabrics and Cafts. One of my favorite stores!

Great customer service and love the coupons and rewards. I always find what I personally need.

HD what I needed and the employees were friendly and helpful.

New employee as lost as I was, however totes helpful.

Found the zipper. Elastic we needed

Went to pick my online purchase and arrived at Joanns, called for curbside pickup. I was put on hold for a few minutes, all the while looking at the line forming when I decided to hang up and wait in line to pick up my order. It was not so convenient. Once inside, was able to get my supplies with ease and left.

I was looking for small fabric Roses, I didnt find them BUT most of the time they have what I need.The people are friendly and helpful

Was able to find very things

Has everything I need most of the time or I can get it shipped to them. The workers are great.

Awesome. Was very quiet while there. Kids LOVED the shopping carts because it smooth and quiet, unlike other carts.

Always has what I need. Best place to go for projects.

They have so many crafts and more material. I love to craft and see. If you like to do those things this is a good place to go!

I dont understand why they sell all the supplies you need to cross stitch, but not any patterns, its terrible. I dont know who decides this stuff but it doesnt seem to do any good to complain. Will go to Michaels or Hobby Lobby.

Never been before but it was pretty awesome

Fantastic!

Great store and staff! Very willing to assist!! Thank you!!

Worst customer service I’ve experienced at any retail store. The elderly self proclaimed supervisor has absolutely no people skills. Her lack of professionalism and rude demeanor are a horrible combination in the customer service industry. The younger “supervisor” lacks training and has a long way to go before being ready for a leadership position.I stood in line almost an hr after working 9 hr only to be disrespected and my reason for going not being addressed.. the elderly lady at the door letting people in, never once got up from the chair, didn’t give anyone any information and let customers stand in line only to find out when they got to the front that they were not taking any returns. There are no signs and the Web site states “hazle free returns “with a Smile”.. That is a lie!!I gave Joanns another shot and regretted my decision to do so. I will not be returning and have deleted the Joanns App.

I love the way they are practicing social distancing they just need more helpers on the floor

LOVED ITHAD SO MUCH OF A VARIETY AND I HAD SO LITTLE TIME. REASONABLY PRICED

Still hard to get prepackaged high quality elastic. Prices have gone up some.

Expensive but a one stop shop

DO NOT go to this joanns the people are so rude! They don’t even try to help, they give incorrect information, and today when I went all the ladies yelled at my mom for trying to return something. Horrible people, I’m calling corporate

They are always helpful and the girls are always looking out to give you the best price at the registers. Down load app to get coupons.

Always find what I need! The new store is clean and the employees are helpful. Love my Joanns

Recently Joann fabrics moved from just east of downtown hemet to a new location on the west side of town. What the reasons for the move are unclear. As the only full service cloth and sewers supply store within the city limits, they hold the monopoly on the trade.It may be to a general decline in overall sales as the days of mothers and daughters sewing together are being replaced by lower cost garments available in the marketplace, especially available online.At one time, women and some men, relied on commercially available patterns to fabricate that specific piece of clothing that was not readily available in the local market.Where the sewing machine was once a standard in every well kept home, this device has been relegated into the hands of the occasional hobbyist.

Beautiful new store ❤️ Although I have moved from area I will make the drive to visit again. The store clerk Elizabeth was a tremendous help in helping me find what I was looking for.

Not enough to select from.

Very helpful staff & abundance of product. I always enjoy shopping & finding new fabrics

Buy online and quick pick up!

Except for some old white lady whos always rude

Awesome place to find almost everything you need! With great coupons n offers.

Way overpriced

Fast, quick easy to get out. Low on fabric though

Clean well stocked store.

I was impressed withNicole and shirleyThey were so kind and nice and friendly and helpfulYou have a wonderful staff, Thank you

With JoAnn app I get such great discounts. The yarn selection is fantastic. Employees are SO nice & helpful. JoAnn is my go-to store for my hobbies, especially crochet needs.

Its ok for a guy to come by yourself, not very macho picking up something for your mother...man what a mission, good thing she made macaroni salad...

Got my sewing machine at a great price

In this town since they took my clothes away. Jo-Anns is very convenient. Theyre very nice have a lot of stuff, but theyre a bit more expensive.

Great staff, they answer all my questions and help me find what Im looking for every time I need help.

Good experience for the inexperienced. Some lack of direction to find some products but everyone is really nice once you can get someone.

Most of the employees look un happy and are no help at all and RUDE the manager Rex is mean. Over priced and they never have anything you need. Never call them there answer to everything QUESTION is I DONT KNOW

This store is larger than the previous location, its organized and they have a great yarn selection.

Always have what I need

Great service plus the cashier gave me a 40% Online Discount!!! I will be a returning customer 💯

Great customer service

Great and helpful customer service!

Clean store, helpful friendly staff. Good prices good sales.

The new location for Joannes is phenomenal. Really puts out a High End feel with a bright and beautiful atmosphere.

Customer service was awesome