The people and service at ICE was amazing. We were visiting from out of state and had transmission problems. They said they could replace our transmission in a few days so we said fine. It did not go quite as planned due to a supply issue, but with a two day delay they got the new transmission installed and gave us a call. We picked it up but there was an issue with the shifting. We immediately called and they said it was a linkage adjustment, bring it back. We did, expecting a quick fix, but it did not turn out that way. They made the adjustment, and we were off, but it still was not right. Brought it back and they worked on it some more. 2.5 hours later we were on our way and able to make the trip home to Washington state.We are used to these problems with major repairs on our 27 year old van/RV. We had a new engine installed at home 4 years ago and had nothing but problems for months before it all got sorted out. Now, unlike the company back home that did the engine, ICE did not leave us hanging for weeks at a time before working on it. ICE took us right in and did not try to put us off. They listened and worked hard to rectify the situation. They took it right back in and worked on it until they got it adjusted right. These guys cared to get it right and work on it until they did. I would highly recommend ICE for your automotive repairs. Thank you guys so much.

Very helpful and friendly...will continue to come back...they will show you the damaged part.

Quoted one price, never notified of increase for extra parts and labor, only to find out car was ready for pick up and owed over $500 additionally...who does that? With a mechanic integrity is everything and trusting the quote is vital, sorry you lost both as a customer so Ill take my business elsewhere

ICE… Here you find professionals and quality service… These guys know this business… Thank you Christian Molina

Hard working great guys with quality work

They did a great job on my oil change to my benz.

Good people. Good service

I will get you together if you need well get radiator

👍 Great Very satisfied

The best auto repair shop in town for quality, honesty and integrity! Look no further than Ice Auto Repair for all of your auto care needs these guys rock!!!!

They do a great job.. Prices are Reasonable..Staff is very Helpful to answer all questions customer has..I Recommend Them To All Persons Needing Auto Repairs..

I have a personal mechanic hes a good friend of mine and we do almost everything out of his garage. I was in a bind and I needed my bearings put in and taken out. They did me a solid and got my stuff done. Yeah it took sometime but its life. I think Ill have a forever mechanic if we can get it done in my buddys garage.

Amazing service. Highly recommended.

Very knowledgeable, Paul is very good to work with.

Super rude, overcharged me and do not recommend!

The ONLY place in Hemet I TRUST! The staff is professional, knowledgeable, hilarious. The prices are reasonable. I can really respect a business like this one because of their honesty! Thanks Mr. Paul, Mr. Cristian, and Mr. Raul (these are the 3 I interact with) .... and staff, you all take good care of my girls - Toyotas & Ford.

Very nice staff. Paul was great and the prices reasonable. I would recommend the to anyone

Good honest shop. I love this place.

Top notch company. I took my truck in because it wasnt charging and they figured out the issue in no time. If you need good quality work that you can trust, this is the place to go

I take my vehicle here with any issue I have. Problems with my car are explained by the technicians so l can understand what is wrong. Very reasonable with great owner & friendly employees.

If I could give zero stars I would, this place had my car for about a week, when I would call to check on the status because after almost a week they didn’t bother to give any updates they gave me an estimate of $250 but when I show up 10 mins later they said the job took longer than expected so it was now gonna be $500 brought my car home next day had the same problem I feel completely ripped off. Don’t even want to bother going back so they can rip me off again, charge me another $90 for a diagnostic. DO YOURSELF A FAVOR DONT COME HERE!

Great bunch of people friendly.prices are reasonble.they answer all my qustions.i trust ice auto repair to work on my cars anytime.when theirs a problem they call me first explain the problem and how much it will cost.i like that.

Very pleased, excellent customer service

Honest Great Customer Service have been here several times. My Son . . . . . that all Im need to say lol Parents you get it

Great service, polite and curtious

My experience with ICE radiator and muffler was a rather pleasurable experience..The owner is Exceptionally nice and courteous... I would recommend going here for any of your muffler needs whether its for a Flow Master and anything else...The work performed was very efficient... VERY PLEASED!!

Great place to get your car done! They were honest with me and both men upfront and the guys in the back were very sweet with me. If your a girl and need a nice honest guy to work on your car, come here!

Do not go to this shop they are lazy and liars and will find anyway to cheat u out your money

Caused more damage to my vehicle by not connecting all the hoses back up my driveshaft broke off because they didnt reattach the bolts car still leaking oil and the radiator broke because they didnt tighten the bolts

The bottom line these guys are a top notch shop…. I was a bit skeptical at 1st Being no it wasnt a big name diesel shop and everybody knows how finnicky diesels can be . I was fortunate enough to find these guys on a referral from another friend. I basically took my 6.0 there had it tested and got a picked it up and took it to another shop that was a big name diesel shop in Temecula and it was the worst mistake of my life. About $500 and 4 weeks later I find myself right back at ice auto because the big name diesel shop had no clue what they were doing and just wanted to throw parts at it. In about 9 hours my truck was up and running better than Before. I was lucky enough to deal with the older in their diesel Tech Christian Both at great customer service and the vast knowledge base I have, and will continue to recommend these guys To all my buddies that have diesels because we all know how hard it is trying to to find that honest/good diesel Tech. Thanks Again

I am very satisfied with the work ice auto has performed on my vehicles. I will be returning for future repairs. thanks ice auto!

I went to them for some work on my wifes old car and they told me the truth. Then I returned to have some exhaust work done on my truck, It was not write right and they repaired it with on questions. Them they did some major work on it and everything was great, they are trustworthy and honest, I would trust them first of all with anything I had, and the prices are easy on the wallet, Thank You gentlemen for your work, Ill see you again I know Roy R. Patterson

Took my vehicle in to have a/c looked at was charged 89.95 for diagnosis they only had vehicle for under 2 hours . We told them it blew cool but would shut off it may be the blend door..After picking it up was told it was possible door replacement needed it would be 784 dollars ..Judge for yourself..

Good work fair prices

This place is fantastic, they had me in and out the same afternoon (I got there at about 3pm) They stayed after hours for me to come and pick it up. They do great work, and I dont just trust my car to anyone around here! haha

I love Ice auto repair. You cant find any auto repair like this place.I highly recommend if you want professional and honest care.

A Mechanic You Can Trust. I take my vehicles to ICE Auto Repair for all service and repairs. They are honest and fair. Their work is done right.

As far as auto repair shops go, Ice Auto Repair is at the top. They work diligently to get you back on the road with fairness of the job done and the bill.

Awesome trustworthy customer service !! Affordable pricing and I even got my car back same day !

Always great work

Great customer service. Honest and trustworthy.

I had a horrible time I was getting a new radiator installed on my 99 honda accord Chris lost a customer he consisted on telling me that my engine had a blown head gasket I took it to honda they did a block dye test nothing wrong with my car it still runs beautiful after 200k miles on it

Went n for for estimate & to have the work done & a week later i couldnt even get a call back with any sort of price...towed it back homeThanks chris for consistantly telling me yeah ill get some prices together cause u never did...

They dont provide what they advertise

EXCELENT SERVICE, PRICES ARE LOW AND REASONABLE, DEFINATELY RECOMEND TO EVERYONE I KNOW. I WOULDNT GO ANY WHERE ELSE

They lie about whats actually wrong with your car to get more money out of you. They dont negotiate with you. I dont recommend them to anyone . Very bad service

STAY AWAY THEY RIP YOU OFF

Great service and repair. Good people!

Excellent service