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Gosch Ford Hemet-Service Department
Servie Department, 150 Carriage Cir, Hemet, CA 92545, United States
Comments
wi
Review β„–1

The people at gosch where communicative and professional, the repair was beyond my expectations. So happy to have my truck back to beautiful πŸ‘Œ

Sa
Review β„–2

Kayla Hudson and Nikki Hilderbrand were amazing!! Awesome experience thank you again!!

Da
Review β„–3

My Estimator Kayla Hudson, made my experience with Gosch Collision amazing!She was warm and very professional. They did excellent body work in a timely manner!This review is well deserved.Best Dana Brewer

Au
Review β„–4

Having my first accident and not knowing what to do Kayla took me under her wing(so to speak) and made the painful process of repairing my vehicle a breeze by not only keeping me up to date and informed on everything but by making me feel like a friend she’s known for years. Her excitement and hope for getting my vehicle fixed and returned to me in mint condition made me feel that she was as interested in my car as I was. She was professional, kind, caring, and attentive through the entire 3 week process. She is an excellent example of how customer service should be anywhere we go. Kayla if you read this, thanks for everything and never change!

Do
Review β„–5

Great people and exclent service. The shop made truck look like new. Im very happy with the job that did.

Ev
Review β„–6

Came in for an estimate and the collision center assistant Angle was very nice and helpful. She explained the differences from going with the insurance and out of pocket since I wasn’t sure what direction I was going. Kayla was the person who did the estimate and also explained to me the whole repair process. Overall, I had a good experience.

Ga
Review β„–7

Got rear ended going up Cajon pass.Insurance companies making my life miserable.Went to Gosch to see what could be done.Rudy and the crew were able to come up with a solution.The Gosch crew are proud of their facility and the work they do. They take ownership of their work. My van came out great except for one problem. They forgot to replace the dust caps on the AC ports after charging. I am sure after Rudy reads this he will address the shortfall !!!Piece of door trim on back order.PS Aldo is a craftsman.

Sa
Review β„–8

This place is the absolute best if youre looking for body work on your car. We were lucky enough and had the chance to work with Ms. Kayla Husdon who not only provided us with a fair quote, but also made us feel like we were part of the Gosch family. I highly recommend requesting Kayla if youre looking for professionalism and sparkling personality!

Ca
Review β„–9

Kayla Hudson is the best. This is the 2nd time Ive needed body work and Kayla handled everything great while keeping me informed. My truck came out awesome just like my first vehicle did. Thank you Kayla for all your help.

Mi
Review β„–10

I had a great experience with Gosch repairing my vehicle. My car was so badly damaged I didn’t know if it was going to make it! But now it looks better than ever!

As
Review β„–11

Got an estimate and they were very thorough and they an answer for every question I threw at them. I would def recommend to use this company

qz
Review β„–12

Karla Perez and Kayla Hudson were outstanding. They made me feel welcome and provided excellent customer service. Kayla quote was precise and fair. Two Big Thumbs Up!

Ro
Review β„–13

My estimate was thorough. They were down to the clip and I liked how nice everyone was

je
Review β„–14

I am disabled with 15 years prior mechanical/automotive repair experience. I have a full size Ford Econoline handicap equipped van with full hand controls needing a front end alignment after front end damage due to an accident. I spoke with Steve often during the front end steering repair on my van. Steve has great customer service skills and was always quick to provide status and updates involving on each step of service from beginning to end. Manager Louis was very professional and understanding to my concerns as a disabled individual. Louis seemed highly competent and very knowledgeable and was eager to work with me on labor and parts costs. I had been in an accident which caused right front end damage requiring replacement of many parts. Louis took the time to clearly explain and show me what the damaged parts looked like and was very helpful and willing to track down replacement parts and work hard to make sure things worked properly. Gosh Ford Quick Lane did a fantastic front end repair and alignment considering the amount of damage and time required to repair my van. I highly recommend Gosh Ford Quick Lane to anyone seeking trustworthy automotive repair at very reasonable prices.

Ch
Review β„–15

Great customer service, Abby did a fantastic job of finding options and keeping me up to speed with the progress. The solution provided left me very satisfied and the product was great! Definitely recommend these folks!

Jo
Review β„–16

Kayla was awesome! She took my pictures and I got to be helped by her again when my car was fixed. She told me I wouldnt even need a rental because it would be done by the time they finished putting on my part. That saved time and switching cars so thank you!

Bo
Review β„–17

Had my car fixed there and worked with Abby! She is absolutely AMAZING!! Best customer service, kept me informed all the way. I highly recommend this place!

Er
Review β„–18

Abby is amazing! AAA recommended this shop due to being slightly rear ended. Abby addressed all of my concerns professionally and i will recommend them to anyone I know. If I could rate more stars I would. Cant wait to see the finished product.UpdateEverything turned out great! Thanks to the whole crew at Gosch Ford Collision!

Pe
Review β„–19

These people go above and beyond for their customers and I love it!

Li
Review β„–20

AAA recommend Gosch Collision and I see why. They were very professional and Kayla Hudson contacted me daily with the progress of work on my car. She has a great personality, very efficient and kind. I even got to pick my car up a day early. Excellent service done with finesse. A+

aj
Review β„–21

I had my car repaired at this location .Thanks to Abby & her crew of super professionals my car is back to amazing condition . Im extremely impressed, my car looks so good.

No
Review β„–22

I’ve been here for 2times already 2018 and this year for my 2021 palisade. It was hit and run @ Walmart parking lot. Mario always help me even my rental. He help me a lot.

Ky
Review β„–23

Great customer service and got my truck back quicker than expected thanks to Kayla Hudson.

SA
Review β„–24

My damaged fender came out great and in record time. I had my car back in three days! Just in time for me to head to the beach that weekend. Thanks for the quick turnaround. They even cleaned the interior.

Va
Review β„–25

Everyone was very kind and helpful. They repaired my car it drives and looks new and it didnt take weeks and months. I am very pleased with the service i received.

Ma
Review β„–26

Great staff, amazing job. I cant even tell my vehicle was repaired. Thank you everyone at Gosch Ford.

Fe
Review β„–27

The service here is great, the workers are very helpful and the service is quick. I was helped by Angel and Kayla.

Re
Review β„–28

I really appreciate the kind service this company has

I
Review β„–29

I got my car fixed very quickly and the service was phenomenal overall great business! Also thank you Kayla Hudson For all your help!

Er
Review β„–30

I got an estimate written for my car and it took no time at all! They were very kind and knew what they were talking about.

Lo
Review β„–31

From a scale 10 being outstanding service and 1 not worth mention, I would like to give an 11 to Kayla Hudson.

Ro
Review β„–32

Nichoel hilderbrand was awesome

Ry
Review β„–33

My mother was rear ended and she visited this location today to have her Toyota RAV4 repaired. She was very impressed by the great customer service. My mother was able to remember Kayla H and Carla for being exceptionally helpful. Thanks for taking care of my mom and her vehicle.

ar
Review β„–34

Kayla was very professional and friendly from beginning to end. The work on my vehicle was awesome, it seems like it was never in an accident. I highly recommend 100%

Ch
Review β„–35

EXCEPTIONALLY pleasant experience. Professional.....yet very friendly and accommodating. Ask for Kayla the Adjuster, shes great at her job!

Be
Review β„–36

Amazing customer service, thanks for the estimate!

To
Review β„–37

Abby is amazing! Very professional and friendly. My Camaro was repaired, and it looks brand new! Highly recommend Abby and Gosch Ford Collision! Exquisite service!

Da
Review β„–38

Thank you for all your help!!!!! Kayla H. Always smiling and very professional.

Ch
Review β„–39

Thank you Kayla and your awesome team at Gosch Collision at Gosch Ford in Hemet for always taking such great care of my car. Your amazing customer service and communication made the entire process seamless. :)

Ju
Review β„–40

Fernando Esquer is an amazing person and very professional. He provided quick and excellent service. He met my needs after getting into an accident and had my vehicle ready and looking like new within days. Definitely would recommend them. Thank you Fernando and staff for your professionalism and friendliness. You definitely brighten my day after my accident.

Br
Review β„–41

They were very nice and had my car completed when they said they would. They did a beautiful job. My car looks brand new.

Ma
Review β„–42

The paint work they did turned out fantastic!

St
Review β„–43

They are very helpful and fast. Thank you for the excellent service.

Fe
Review β„–44

Love, Love, LOVE this place. Excellent service. Wonderful People! My car looks like new. Appreciate all the work, the sacrifices that were made and the professionalism. Fernando went above and beyond to make sure that my car was completed in a timely manner, he was super helpful and kept me updated on everything about my car. Appreciate you All!

Ka
Review β„–45

I received excellent customer service and repairs were as well excellent. I would definitely refer and use this center again.

Be
Review β„–46

For a Collision place, this place is the BEST! Karla greeted me with a friendly smile and a can-do attitude, Kayla helped with the repairs on my car and she really knows her stuff! Thank you Gosch Collision Team for the great work on my car!

Me
Review β„–47

Kayla was great and made the process easy !

Br
Review β„–48

Fernando was always punctual and rapid with letting me know the status of my vehicle. His service went above and beyond in both friendliness and professionalism. They worked with my insurance and the whole process was painless, plus my car is brand new again!

Ti
Review β„–49

If you want personalized attention to detail, this is the place! I won’t take my car anywhere else! Thanks Gosch Ford Hemet collision center!

Ho
Review β„–50

Karla at the front was awesome, smile shines thru her mask. Kayla was super helpful with details to fix my issues with damage to car, pleasure working with her πŸ‘πŸ˜Ž

Ma
Review β„–51

Kayla Hudson was very attentive and competent.

Ta
Review β„–52

Kayla was helpful and made this process easy

Ya
Review β„–53

Mario helped us out when our car was damaged. Very friendly and professional service. 5/5!

Ch
Review β„–54

It is an amazing feeling when you go to get something fixed on your car and the person greets you right away and gives you their undivided attention they really do take their customer service above and beyond They immediately ordered the part I needed and I received it the next day I would like to give a very special thanks to ( Kayla Hudson ) for helping me

jr
Review β„–55

This shop deserves nothing less than a five star rating. Fernando and his team did an amazing job not to mention they had my moms car finished EARLY!! Fernando called my mom with updates every step of the way. He was so friendly, and made us feel like family. We highly recommend Fernando and his team. You will not be disappointed!!!

To
Review β„–56

This was by far the best experience that I could have ever imagined. Fernando was amazing, and he really makes sure they out do themselves. You can tell that everyone there takes pride in what they do! I recommend this place to anyone that needs work done to their vehicle. Amazing and fast!

Ra
Review β„–57

Upon arrival, the receptionist welcomed me and checked me in. Within a few minutes Fernando came out to start the claim process on the car I brought in. Fernando’s energy was great despite it being a Monday. He was able to provide helpful information.

Al
Review β„–58

I brought my car in after it got side swiped on the street. They are amazing and fast. Fernando is awesome, he talked me through the entire process and kept in contact with me daily. They estimated about 3 weeks for my car to be done but they got it done in a week. Not that I want another accident but if it happens, I know where Im going to go

an
Review β„–59

Kayla H. helped me out with my car after a devastating fire. Unfortunately it was a total loss but she really helped me out with explaining this and letting me know how things work when it comes to fire damage. She was really friendly and understanding and I appreciate all her help. I would definitely come back to her if I got into another accident.

Ed
Review β„–60

Went in to get an estimate. Was greeted by Karla Perez. She had such an awesome attitude and pointm towards Kayla to get an estimate. Was in and out within 10 minutes. Will definitely recommend them to my friends and family.

Mi
Review β„–61

Gosch Collision at Gosch Ford Hemet is AMAZING! Very professional and very quick work. Finished days ahead of schedule! Work looks beautiful! I recommend them to everyone. Ask for Fernando, he was great!!

Br
Review β„–62

The employees are very friendly and professional. Made our experience painless and easy. Thank you Gosch Collision Center!

Al
Review β„–63

If you have collision repair needs with professional service, go see Fernando, hell help you with all your needs and treat you with exceptional customer service.

Na
Review β„–64

Great experience here. I had my car vandalized and these guy fixed my car up perfect. And they gave her a bath so I got my car back in better shape than before she got beat up. They took great care of me and got my car fixed up ahead of schedule. They turned a bad situation into a great experience

KJ
Review β„–65

Everyone at Gosch Collision was always super professional and friendly. Fernando E handled our repairs efficiently and kept us updated through out the process. I would recommend this place to everyone. They’re all very customer service oriented.

He
Review β„–66

Fernando Esquer was awesome through out our whole transaction! He was super helpful, friendly and professional!

Mi
Review β„–67

Special thanks to Kayla on finishing before estimated time and seeing through a great job the shop completed on my daughters car. Highly recommend.

J
Review β„–68

Everything went by smoothly and quickly. The car turned out amazing! The kept me updated very frequently when repairing the car which is a huge plus. I highly recommend coming to this place for any repairs. Fernando and his staff were the best!!

Je
Review β„–69

Karla is so sweet and helpful and the estimator Kayla really knows her stuff. Thank you

Sh
Review β„–70

VERY professional Fernando was very nice car was fixed within a few days . The work that was done was like the car was never in an accident. Very happy with them and there work.I will definitely recommend them to All of my friends and family.

Ka
Review β„–71

Everyone was very friendly and kind. The gentleman helping us, had a great sense of humor. Very delighted and pleased.

Ja
Review β„–72

I had Fernando help me this second round with my vehicle repairs and he was great 😁. They offer a life time warranty on the repairs that was done on the vehicle. I hope thats true, but otherwise, service was speedy, efficient, and communicated well throughout the process. Thats why I returned to this place (unfortunately someone hit my car again).

Lu
Review β„–73

Fernando esquer was a great help with getting me a visual estimate. I wanted to pay out of pocket but realized it is to much. Thank you foe all your help!

Au
Review β„–74

Our 2019 tucson was rear ended and they were great in getting the car back to its original condition. Highly recommend.

Mi
Review β„–75

Good service

Al
Review β„–76

Gosch Collision did a tremendous job with the repairs on my Tesla. They provided excellent customer service from beginning to end and kept me informed on the status of my vehicle throughout. Fernando there went above and beyond on making sure all necessary repairs were performed promptly. I would definitely recommend their service!

Ki
Review β„–77

I had a GREAT experience with GOScH Collision. Carlos Perez, Karla Perez and Matt Gabriel were helpful, courteous, and really care about their customers. The work they did on my vehicle youd never know it had been in an accident, it looks as good as new! I will refer my family and friends without hesitation. Keep up the GREAT JOB!

Ma
Review β„–78

I was given a quote very promptly and the person who helped me was very kind and professional.

je
Review β„–79

I loved my entire experience here! The staff was friendly, things get done in a timely manner and i didnt even have to wait more than about 2 minutes. Best experience ever

An
Review β„–80

Kayla was amazing! Friendly and made this horrible time, not so horrible. Thanks for making the time and bringing in some laughs.

Fe
Review β„–81

Fernando Esquer helped us out when we came by! He showed great customer service and was very interested in making us happy! 10/10 would send our friends and family to Fernando!

Ma
Review β„–82

Kayla’s service was amazing!!! I will definitely come here and tell my friends.

Al
Review β„–83

I had a wonderful experience with Gosch Collision ... working with Fernando made the process so much easier than those in the past with other companies. Highly recommend taking your vehicle to them - professional and efficient!

Pa
Review β„–84

Car looks awesome! They took a while but it’s well worth it! I definitely recommend Pablo!

Ka
Review β„–85

We were in an auto accident in October and had our Edge towed to your location for repairs, each employee we had dealings with have been so courteous and helpful. Today we came in because our window washer would not work. Matthew Gabriel was so courteous and polite. He explained each detail of the repair. He treated us in a very kind courteous manner.

Ka
Review β„–86

They did a very good job with my car repairs. All of their representatives are very helpful and knowledgeable. Thanks again!

De
Review β„–87

Carlos and the whole team is amazing. Made getting my car fixed smooth and efficient. Highly recommend!!

Lo
Review β„–88

Fernando was great and very professional! He provided good customer service, he kept me advised on all repairs from the start to the finish. Thanks Fernando for a job well done!!!

12
Review β„–89

Fast and friendly service!! Fernando Esquer was very good at keeping me informed on the progress of my car. I am very pleased with this establishment, I would definitely recommend them!

Ja
Review β„–90

Fernando..was very helpful. He said my vehicle would be done & ready in 5 days it was actually done in 4 days. I am totally happy & satisfied with the work, the customer service & my vehicle. Thank you

Ta
Review β„–91

Just got my van back today Fernando is awesome and I thank you so very much for working so diligently on my van to get it to me in a timely manner. The manager at the store also schooled me on a few things that we had no knowledge of thank you thank you. These people are just top notch. It was 10 stars from the day I dropped off my van to the day I picked up. Fernando called to up date me 3-4 times on the progress of the vehicle and he just kept me in the loop. If ever you find your self in a jam this is where you take your vehicle they have the best service hands down. Thank you Fernando and thank you to the whole team that worked on my van.

Ma
Review β„–92

The staff is very nice and friendly. Fernando Esquer is the best. They get the job done when they say its6going to be done. Like the fact that they keep you updated throughout the whole time they have your car.

Gl
Review β„–93

Gosch ford collision is the place to go! Carlos Perez was so helpful and precise. Thanks for making my car like new! Definitely will refer all my family and friends.

Mi
Review β„–94

Fernando is The Man! Excellent and professional shop, start to finish, text messages on progress of my vehicle, was done 2 days earlier than promised. Highly recommend! Five Stars!

Wi
Review β„–95

Friendly and helpful people at the collision center. Able to check out my car and get me into a rental quickly. Highly recommend them.

Jo
Review β„–96

These guys were great! Fernando was very professional and Carla made things so much easier. My Kia had damage to the front end and I checked online for someone that I could trust. Im glad I made the decision to have them do the repairs because my car looks great and and I received it several days early. Thanks guys! Great service.

Jo
Review β„–97

Very pleased with car repair after we were hit by another party. Gosch was very good all around in service. Fernando was great and very helpful. He said when car would be finished and it was! And it looks great!!

Ja
Review β„–98

Was in a collision about a week ago & gosh collision worked fast to get me an appointment and brought me in, gave an estimate and my car was ready for repair. My rep was Fernando and he was on it. Very polite and professional. Thank you Gosh !

Ch
Review β„–99

Excellent and fast customer service. Very responsive and communicative. Matthew Gabriel was very respectful, friendly and knowledge with assisting me. Would highly recommend.

Ry
Review β„–100

Have been coming here since I was young. Always have a great experience!

Information
100 Comments
Rating
  • Address:Servie Department, 150 Carriage Cir, Hemet, CA 92545, United States
  • Site:https://goschfordhemet.com/gosch-service.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 951-492-4545
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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