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Walmart Auto Care Centers
1231 S Sanderson Ave, Hemet, CA 92545, United States
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Walmart Auto Care Centers
Comments
Ma
Review β„–1

Came here a few months ago for an oil change. First aperently the oil filter didnt fit, one because they didnt use the oil I wanted so the off brand didnt fit, bought one from the store and took it to them and said this should work. THEN I go for another oil change at another Walmart and they cant even work on my car because the oil drain plug is stripped so it cant be taken off! No one told me about this issue. Now I have to take this to get fixed. THIS COULD HAVE BEEN AN EASY FIX IF THEY TOLD ME WITH TIME 1 I COULDVE TAKEN THEM A NEW PLUG 2 I WOULDNT BE WITH OUT A CAR BECAUSE SHE NEEDS MECHANICAL WORK BECAUSE THEY FAILED TO TELL ME OF THIS ISSUE. never bring my car to this walmart. πŸ˜’

Je
Review β„–2

It was absolutely horrible. They allowed us to schedule an appointment for 7am and they dont even open until 8am. By the time 8:30 rolled around they still were not open. They did not have enough certified employees to open. They didnt even bother to come out and let us know. Then to top it all off, the tires that we ordered online to install were not in stock and they still accepted the order and billed me.

Ju
Review β„–3

Great value... Worth it.

Le
Review β„–4

Got 4 new tires installed great customer service by all employees Paul was exceptional! Booked my appointment and got serviced the day of my appointment in a timely manner

Au
Review β„–5

They do not answer their phones, but if I go in there for a new tire, theyll tell me that I have to make an appointment. Now how does anyone make an appointment, if nobody answers the phone?

Gl
Review β„–6

Seems like they had every other thing stocked except the thing I went for. All I needed was some Transmission fluid and they were completely out. If youre selling a Walmart brand product that people can only get here, it should at least be stocked.

Co
Review β„–7

Terrible customer service. I stood there waiting for 20 mins to get checked in nobody said anything to me. I watched the MANAGER David be very rude to other customers. I would rather pay more somewhere else than go here.

Do
Review β„–8

Good

Le
Review β„–9

Nobody answers the phone even after 60 rings

re
Review β„–10

Poor customer service

Ja
Review β„–11

The lady that greeted me and did the paperwork was good. However, during the change the employees were more interested in talking to each other instead of getting the customer out in a timely manner. Im not interested in last nights funny story. I want to get going!

da
Review β„–12

Took 2 1/2 hours for oil change. Didnt check air in tires,says it was checked on receipt. Bad attitude when asked why taking long. Definitely not a oil lube express

Ke
Review β„–13

Came in for a simple oil change. Wasnt busy. But I waited 2 1/2 hours+ on a freaking weekday. Was told all but one of the technicians went to lunch. What the hell is going on. This is the worst service Ive had here. It will be awhile before I come back for service here.

mm
Review β„–14

I am here at this location as of this moment. We had an emergency today. I have to say.... Im very grateful and thankful for their professionalism and service. I live almost 20 miles away and I told them I have kids I cant ride a spare tire with if I could prevent it. With only 20 mins till closing time, the manager at this location took us in!!! Thank you!!

Pe
Review β„–15

I have always had a great experience at this store. I just had new tires put on and got a very good deal on them. Everyone was very professional and polite.

T
Review β„–16

Dont expect too much from the automotive department at Walmart. Good for oil changes, car batteries and air filters. Not sure if they sell tires or not. I believe they are equipped for maintenance.

Lu
Review β„–17

No answer

Je
Review β„–18

They dont EVER pick up the phone!

Gi
Review β„–19

This place is the absolute worst!!!! I have been to several Walmart Auto Care Centers before and never seen one ran like this one....... we went in a few weeks back to have an oil change and tires rotated and came back two hours later to find out our battery had been replaced with another one without confirmation. And we told them before (We do not need a new battery) because we already had it replaced at the beginning of the year. We made them put are old battery back in which they didnt and replaced it with a used one already drained dead! Probably to make us feel guilty for THEIR mistakes and it died 4 days later! If you wanna take your car to Walmart take it to San Jacinto or Temecula they were alot of help after we told them about our experience!

Mi
Review β„–20

Manager David was really rude and unprofessional. I was promised service and when I got there I was told completely different things.All because your having a bad day doesnt mean you screw over customers that have paided more then $200

Al
Review β„–21

Why does it take OVER 2 hours for an oil change when you’re the only vehicle there and there’s handfuls of associates? Will never return here ever.

Da
Review β„–22

Honestly I Wish there was no stars this place is garbage! They supposedly open at 7am. However, dont expect anything until 7:30am because they need to open the registers, roll out the display tires, talk about the weekend ECT. ECT. They now have a line forming.... This is ridiculousness horribly managed!

Al
Review β„–23

I came for a just simple oil change . I wait 2 1/2 hours on a freaking weekday, poor Costumer service, really Slow service .

Da
Review β„–24

Took them 3 hrs to do a oil change!! Walmart is known for not caring about there customers. Now we know why they get payed minimum wage !!

Ra
Review β„–25

Do not care for the walmart tire center..This was my first time using the tire center, got there at 8:30, left at 10:50 and no tires on my vehicle..assoicates dont think its necessary to inform customers if what you are asking them to do is not able to be done..instead they move on to the next customer, leave you sitting there til You the customer ask if your own vehicle is ready😑 i will stick to the mom and pops tire shops from now on..THANKS Walmart

Je
Review β„–26

They dont answer the phone or call you to let you know the work was done...never taking my car here again.

ma
Review β„–27

Arrived at 8 am on a Saturday for an oil change took them an hour to get my car checked in. Mind you there was one car there before me looking for tires. employees are walking back and forth and no one even bothers to ask if youve been helped or if you need assistance.

D
Review β„–28

Staff was nice, took a while for the service to be completed, but good experience overall.

Mi
Review β„–29

Garbage workers as expected for wal mart. They cant even ansewer a telephone. Probably standing around bitching about how much they dont make boho get a better job slouches

Ch
Review β„–30

Always do great service

Ea
Review β„–31

Customer service -FPrices -FLocation -FProducts sold -FDo not shop here!!!

JO
Review β„–32

Really slow service.

Mo
Review β„–33

Very rude clerk. Doesnt have phone-etiquette at all when helping a customer over the phone. Prices are cheap, but worker was rude

Be
Review β„–34

Great prices

Mr
Review β„–35

Horrible!

W
Review β„–36

:/

Information
9 Photos
36 Comments
2.3 Rating
  • Address:1231 S Sanderson Ave, Hemet, CA 92545, United States
  • Site:https://walmart.com/store/1853-hemet-ca
  • Phone:+1 951-766-1985
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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