This location has very friendly staff. And, they did revisions on my vehicle, that I wasnt pleased with. And, I was able to drop my Enterprise Rental Car off, as well. So for these things..I give them 5 stars!

Ive never personally had work done here, but many of my customers have used them and they all seem to be totally satisfied with the work theyve gotten done. And word of mouth can be excellent advertising.

They are very friendly...They are working on my car as im rating them..always keeping the customer updated...Thanks guys you rock

I will not do business here again. Terrible communication, lack of follow up. Make sure if you take your car here you have a rental or another car handy while you wait for your repairs. They must milk the insurance companies for additional labor, time and/or a daily rate for keeping your car there because they don’t have a care in the world about timely work. They have no sense of urgency and every time you call them for an update there seems to be a different reason for the delay. This company knows you are at their mercy while they have your car and they treat their customers as such.

Do not take your business to these people, you have been warned. My new vehicle got hit on the driver side. My insurance recommended these guys. They complete the work in 8 days, I come to pick up and the work looked like a child was learning collision repair. Door misaligned, plastic molding hanging off, pits in the paint, overspray globs. Embarrassing on their part to try and pass this off as professional work. I refused the work and they held my car hostage for over an additional month. It took going on social media blasting them and my insurance to get them to start to respond to me. Oh yeah, I didnt mention... They will not communicate with you. And if they do, they will lie. They attempt to repair your vehicle as cheap as possible so they profit, and hope you are just excited to get your car back and not notice. Their corporate people are just the same, a big circle of liars and con men. Stay away. Even after everything was said and done, my vehicle still had issues. Overspray pain all over my windshield. They also damaged my vehicle further and had to fix that, stuff that had nothing to do with the initial repair. Do your research and find a shop that are actually pros and not scam artists like Gerber Collision.

Gerber Collision has been super good with helping me fix my vehicle after I was rear-ended I have tons of aftermarket carbon fiber parts and work done and they did not hesitate to ask me where I purchase the parts so they can replace it and fix my baby definitely love the way they also communicate and consistently update you with whats going on super good place will definitely be a returning customer if ever needed

Had to wait for our car about an HR, but did an excellent job! I am totally satisfied! Even fixed my windows that didnt go up and down!

I highly recommend Gerber Collision in Hemet CA. I got into an accident, a pursuit and a car gun shots.. Jessica was very helpful in assisting me with my insurance, rental car etc.. and Scott would always give me an update and did an awesome job on fixing the damage on my door and the rear end of my car PLUS the bullet holes. My car was also done sooner that expected. It looks brand new again! Thumbs up to Gerber Collision and staff!

The front desk receptionist was very kind and helpful and the man who did my estimate on my auto repair was very kind and helpful. I would recommend Gerber collision and glass.

My car was stolen and vandalized, they repaired everything that was damaged! I feel like I have a brand new car now! So happy.☺️

A great experience from start to finish! Highly recommend Larry! Hes very professional with great attention to detail! Larry was also quick to personally call and update me on the progress of my vehicle.The staff was professional & helpful!! The facility is very clean & welcoming!!When my car was done, it was washed, exterior was cleaned and wiped, smelling like a brand new car all over again!Highly recommend this repair shop. Thank you, 1st Certified Collision for a GREAT customer experience!!

Great customer service

Took care of my vehicle quickly and efficiently. Highly recommend.

Great costumer service and quality craftmanship

Awesome service.

Someone crashed into the back of my car one month after I bought it brand new, I took it to these guys 3 months later, and out of 4 quotes, they were the cheapest with hundreds of great reviews. After 3 days in their shop, my car looks just like how it did when I drove it off the lot. My guy was Scott, and hes the best. Thank you!

1st Certified service is untouchable, they gave excellent customer service and the quality of work that was provided to our vehicle was better than what the factory gave us. They will take care of everything including speak with your insurance and continuous update on the progress of your vehicle. If I was allowed I would give them 10 stars instead of 5.

Service was Covid compliant but still quick and efficient intake.

I am a local insurance agent in the area. About a year ago, I was doing a follow up call for one of my policy holder after she was in an accident. She told me how happy she was with the body shop that fixed her car (1st Collision in Hemet). I took note of the companies name and have been referring my clients here ever since. I will continue to refer my clients here because when I do a claims follow up for my clients they all seem happy with the service, time and professionalism of this collision center. Thank you Larry, Scott, Justin, Travis and all the guys at 1st Collision for taking care of my clients and making me look like a Rockstar.

Excellent customer service

Hand down one of the best, not only did they fix My car!!! My car looks brand new!!! Customer service was amazing keep me me informed with every detail.I am beyond happy !!!

Great staff working here are very cordial & professional.

Scott did a very good job it was in there about a week and he needed additional four more days because of the rain and then what was going on with the this going on completed it and went in two days earlier and Im so glad and happy Im so beautiful and blessed that came out correctly thank you so much Scott Im definitely having all my family members coming to the shop

I love the service & the people. They have fixed my car two times. Wonderful work.

From start to finish 1st Certified was amazing. The repairs were done in a timely fashion, and I even got my vehicle back sooner than expected. My vehicle looks brand new, and the level of customer service was outstanding. Justin answered every question my husband and I had, and kept us updated via text message through the whole repair time. If you want your vehicle repaired right, give them a call!

My car was shiny and new when I picked it up! Great Job!The lady in the office went way out of her way to help us get out rental car back to Perris. She had go stay at work a little longer to do it!I am IMPRESSED! ! ! ! !

Over all great services, but waiting for my parts to come in. Justin is very professional & knowledgeable. More after the repairs.David L. Henderson

Did a fantastic job with repairing my vehicle, very satisfied.

I dealt with Larry, very helpful and knowledgeable. Front desk staff helpful as well. Our car was rear ended. It was fixed perfectly. Glad we went with them. They are very trustworthy.

Larry is a real helpful guy, any changes or delays your car may encounter, He is quick to personally call you and update you. Really knowledgeable and problem solving. I even got my car sprayed in teflon when they buttoned her back up.Thanks 1stCertified

The first time around service was okay, second time ... LETS JUST SAY I WONT BE BACK !!

Bad service puck up my car battery was dead told me it wasnt their responsibility also a few switches on the inside of the door panel no longer worked after I picked up the car and got the same response not our problem they where already broken. Im a car enthusiast and I notice every little thing the tint on the window they replaced didnt even match the same color as the others shameful service never taking a vehicle back to them even if insurance pays for it

Man 1st certified came threw with repairing my 2019 Impala they had a little bit of complications at first but the final results are what matters .... I was sceptical of all the problems that occurred bit Ron assured me he wouldnt let it go unless it was perfect .... I really appreciate the dedication they put in to get it perfect even though it took alot longer than expected... I git my Impala back and thats all that matters

Courteous friendly professional. Kept me up dated every day on progress on my car. Thank you Larry. I would recommend 1st certified collision to everyone.

We recently brought in our 2013 Chevy Malibu LT named Nessie due to a a driver rear ending us. I was skeptical at first since it was my first car accident. I was given the option to take Nessie to 1st certified or a third party body shop. We decided on 1st Certified through the other persons insurance. I can’t even begin to tell you guys how amazing all the staff were especially Justin Robinson. He answered all my questions, called me with updates. He really put us at ease and reassured us that Nessie will be back better than ever and she was! Getting my car back days ahead of schedule, color matching her paint, she was washed and ready for me to hop in. I can’t thank them enough for the hard work, passion and dedication they put into their work. Thank you so much to 1st Certified and the crew.

Called to make appointment shoulded up early and waited but doors locked with people there but nobody helped me so I left, not to swipe!

They always do great work !!!

Very good service, however the place and where its located is very hidden and hard to find.

They stile $5-7 in change from my carm when I called to let Justin know. Justin said they would call me back after he spoke with his supervisor. No one returned my call. Upset. This was my 3rd car i had taken here. Yes it was only change. But I was out of work due to a c section, things were very tight and that change was to get my daughter newborn water for her formula.

This place is awesome to my truck there to get fix after an accident an instead of replacing my custom headlights with factory ones they ordered and installed new custom ones instead... They may be swamped with work but still showed me the step by step of what they have done. Thanks

Sub standard work ! Workmanship gets a zero nothing works like it use too. Customer service is always giving excuses.

I have been trying to call to get a hold of someone and nothing. This place fixed my truck and now I need some info on the part they replaced and cannot get a hold of anywhere. I need a sticker Im pretty sure they thru away and I havent been able to smog my truck because of it and now have a ticket. I try to call to get it handled and noooo one will answer

WANT THE JOB DONE RIGHT & IN A TIMELY MANNER? GO HERE GREAT SUMMER SERVICE AND GREAT BODY WORKTHEY EVEN DETAILED THE INSIDE OF MY CAR!

Professional & Friendly!!!

Excellent customer service, courteous, professional, and keeping customer informed of repair status

Took my truck there estimated time to fix was a couple of weeks 9 weeks later it was finally out little things where not completed things that you do not notice until they dont work. Like remote mirrors, electric door windows, passenger side mirror was never replaced had to call them they sent out a glass guy to fix the leaking wind screen, Tail light lens was never replaced front bumper was loose dash clips where boken the wire cove for the review mirror was missing. I needed my pickup for work and could not afford to take it back for a one month additional stay.I would stay away from this shop.

Get price great quality great service

Great place. fixed my car and it looks great. Staff was friendly and i would go to them again.

Had my Porsche repaired there . Very satisfied honest and expedient. Gonzalo the man .

Having to deal with an auto body shop is not the first on my list but the services I got from first certified Collision were satisfactory and If Ever I have to use an auto body shop I would go back to First certified.

Dropped my car off for minor bumper damage, and head light damage, with an estimate of 7 days of labor; 4,500 $ . Im now on my 10th day with no car, and every time I call for an update theyre missing some part or just ordered a part for my car and it is on transit. They should have already had my parts before I even dropped off my car . I asked how much longer and they cant even give me a straight answer saying it might take 2 to 3 days. Which adds up to 13 days instead of 7. I find this very unprofessional I would not recommend this place for anyone. Nor let your insurance fool you into coming here . I have yet to see my car and theyre work, but I hope they exceed my expectations. I am very upset about this, and will never come here again .

Ive had two cars repaired by these guys one was painted 3 different times because it was dirty or just plain wrong I now have had one go back because the clear is peeling and now my second car is also having paint chip and has to go back again after my first car has been there 4 times now my only concern is my first car ganna be repaired correct hopefully 4th try is a charm

Fast friendly professional all the way

Service very friendly and helpful. Guaranteed quality work. Highly recommend!Update: I no longer recommend! I had separate estimates for different claims.One claim not through insurance was as high as they knew they could go. Another I was to pay w/my deductible was high.They did not replace broken plastic trunk net pegs they stripped by pulling them off instead of unscrewing. Tried to say I did it.They did not put back the top part to secure spare. They said I must have taken it off and didnt replace. Before they had it, I saw what parts were there b/c I was concerned they would do just what they did! The adjuster swore they didnt remove spare. The part mysteriously disappears?! *Contributed to flooding problem mentioned below?After having to leave the car another day, they mostly corrected the uneven side panel and trunk lid but is still a little uneven. *Part of flooding problem?Parts of trunk rubber seal was not back on correctly. I mostly fixed but where it meets the plastic is still not right. *Part of flooding problem?*Trunk flooded during wet weather directly after work done. They claimed it came from replaced window seal. The company who replaced window said it wasnt and couldnt have come from window. They talked w/each other on phone (my phone he walked away w/to talk privately!). I dont know what was said. Neither company admitted it happened b/c of their doing. Nobody actually found what caused flooding, corrected problem, or cleaned damaged carpet. Left me high & dry (wet) w/a jimmy-rigged piecemeal replacement carpet I bought @ Walmart.They damaged metal tubing to A/C. It leaked after they worked on front panel. They said they could not see the damage, did not do, and could not have done. Before they looked at it, I had another company who discovered there is a hole in the metal. I did not tell the other place about the coolant leak beforehand. Further confirmed to me it happened during repairing of front panel. The leak occured directly after repairs.I explained all to new manager. Albeit it was several weeks later. I could not come sooner. I could not get the car back there until many months later to check.I also had multiple claims of which their adjuster, Lexie, consistently scrutinized how/where they actually happened.I am left w/a missing part, damaged pegs, mildewed carpet & mat, coolant leak...!Then there was a payment issue from years ago. The accountant accidentally said I owed them money (the second/third time). We would both remember the actual insurance billing/payment problem never completely resolved. The insurance company needed something the first time we tried to solve the issue. Fax sent to correct. But payment from insurance never sent to them. To her credit, she was not the original employee w/this claim. Still, it is time consuming & upsetting when they tell me I owe them money when I dont!This isnt even trying to deal w/my insurance company...another nightmare partly thanks to them!All previous work years ago was great w/exception of the billing/payment problem. This time, I and my car were treated poorly!!!

The people in the office are very friendly and understand what youre going through. Then the person taking your vehicle, very very kind this is definitely a place to take your vehicle for any damage or repairs needed.

They do good work and fast turn around hear and experienced professional customer service didnt think hemet had it

Very fast, friendly, great work and excellent price as I wasnt using insurance I highly recommend them! They did a beautiful job on my car and treated me very well.

I was refered to this shop through an insurance company . I only used them because of the convieniance. They took 3 days longer than expected and left a small hole or dent where they drilled . They did offer to fix the problem but this would mean being without a vehicle again. I would use another shop even if it is out of town. Cheap shoddy work and poor customer service .

I had took suv to them they had it for four days they went out there to look at the damage done to it they give me out wage price and they are trying to soke it with the insurance company they give me a price of $5000.damge it was not bad at all when I call they dont return calls if I ask for the a manger she dont call back at all they are very bad company to deal with . I had total my suv turn around did the work my self it was only $600.00 with the parts not $2000.00 dont go with this company they just want people money or the insurance money

Management changed. Fortunately, I got only excellent experience from communication with receptionist to pick up car back.

Fantastic repair center!!!

These guys will total your car no matter what

Very clean place and fast

Always does a stellar job with a written guarantee ?

Unprofessional, wreckless, and uncaring about other people positions.

Great speedy service

The made my car look new!

Professional, quick, informative, and knowledgeable.

Great work

Nice reception

Albert sucks

Ty