Went in to buy a contactor, but they didnt have the right part. He sold me a substitute part that he swore would work, for $24. (Too much) it didnt work, and I had to drive to Temecula to get the right part, for $9. When I tried to return the wrong part to him, he told me there would be a $12 fee to return it. So I only got $10.80 back for my $24 useless part. He even had the nerve to ask me if I was sure I didnt want to just keep it. Why would I keep a part I cant use? Dont waste your money here..
Spoke to Mike over the phone and he helped find the blower wheel I was looking for. The new blower wheel is a universal brand but it works as good as the oem. Will definitely be back
An oasis for HVAC parts!!
Had what I needed and at a great price guy was really helpful and nice
Horrible customer service, show up nicely ask for the parts I need and the gentleman at the counter just tells me to go find the parts myself and get them. I would understand if it was during peak hours and he was unablent help me and helping other customers. Instead I’m the only one there and his attitude towards me was very uncomfortable, I would not recommend this supplier.
I needed a contactor for my 5 ton goodman unit. He pointed at the box on shelf. And BAM I was on my way! PERFECT. I AM SUPER GRATEFUL.Chris, Artisons construction services.
Wish I knew these guys were right down the street a lot sooner. Very convenient and fair pricing.
Great local HVAC parts supplier with decent pricing and good stock of the most commonly needed items.
I live in Murrieta, CA and not one store in Murrieta/Temecula area will sell parts to general public - only contractors which is complete BS. So I called Karnair in Hemet, excellent customer service, had part in stock and answered my questions regarding furnace. Even though I had to drive 30 minutes each way it was worth not having to wait a week to order part online. Thank you Karnair...
Ever since John left this location has gone downhill.As far as customer service the long-haired gentleman who works behind the counter its very unprofessional, unhelpful, unknowledgeable and rude and Im not writing this review based on one bad experience I gave them multiple chances and every time was just a bad experience it sucks too because I was a customer of theirs since they had first opened their Hemet location
This has no customer service when I got there the only employee was outside in his car with a girl, when I got in he did not talk to me at all, I asked him if the parts were in he ignored me and only when he printed out the receipt did he said here it is.
Good service!!!