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CARSTAR Summit Collision Center
3186 East US HWY 12 , Helena, MT 59601, United States
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CARSTAR Summit Collision Center
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Ch
Review №1

Great people who take really good care of my vehicles. I have used them many times in the past and they continue to impress me. I highly recommend them!

Ko
Review №2

These folks are seriously the best for any body work on your vehicle! Jen at the front desk is so amazing to work with. She constantly keeps you updated with where your vehicle is at with the repairs. The owner Steve is always a treat to talk with; he has the perfect amount of sarcasm and so much knowledge! Even Levi there was so knowledgeable with the headlights. He saved me a fortune!!Whether its a small ding or major wreck, look no further. These are your #1 people in Helena to go to.

Mo
Review №3

My car was recently in a hit and run and after calling my insurance company I brought to to CARSTAR. They were very friendly and worked everything out with my insurance company so I didn’t even end up having to do a thing. On top of that they have kept me in the loop with how things are progressing and how long the repairs are going to take. I am very impressed with their customer service.*update*I just got my car back and you can’t even tell that it had any previous damage. Excellent work!

Ki
Review №4

CarStar in Helena is amazing, and I am so thankful for all that they did to make sure our car was repaired with care. And returned to us with care. Because of the pandemic and shipping delays they werent able to get the parts as quickly as expected. They kept us informed about the process. When the car was ready and we couldnt pick it up during the hours they were open, they OPENED on a saturday at 8 pm during a holiday weekend to make sure that we could get our car. Levi at carstar is amazing. Im so thankful for the team and so thankful for the work they did on our car. It looks like new.

Ma
Review №5

Absolutely AMAZING customer service! Very friendly and personable. Took the time to listen and fully examine the issue at hand and get me on to get it fixed in no time. Had multiple quotes and the out bid every single one by quite a bit. Would recommend 100%!

De
Review №6

We received great service from CarStar Summit Collision! They were the lowest bid and the work they did repairing a dent in our car turned out perfect! Very impressed with their professionalism and service! We would highly recommend them!

Re
Review №7

Wonderful place to have my vehicle repaired from a mishap. When interacting with everyone, they are very courteous, knowledgeable, Professional, and they care about the people they help.

Kr
Review №8

Summit was amazing as far as trying to salvage the front bumper on our family’s car after our dear 16y/o ran it into the ditch! They gave us a fair estimate (which, yes, our daughter did pay) and did a fantastic job attaching the bumper! Kind, friendly and honest staff! Thank you:-)

St
Review №9

Car star was awesome! Jen called and kept me posted on the status weekly. They did an amazing job and will always use them when the unfortunate mishap happens and a car repair is needed.

Br
Review №10

Excellent all the way around, staff and work on vehicle.

Ha
Review №11

The Summit crew went above and beyond to make sure our car was fixed properly and made an extra effort in providing a ride to get the car back to my family while I was out of town. Highly recommended Carstar!

Ka
Review №12

I recently needed a new windshield in my truck and decided to go with Summit Collision, as they have worked on my vehicle in the past and their prices were fair. Unfortunately, my opinion has changed after getting my truck back. As soon as I got it back I noticed the inside was dusty filled with particles and my floor mats were covered in mud (see picture) and then I noticed greasy hand prints all over my headliner and a SLICE in my headliner. To make matters worse, I decided that night to wash my truck and noticed the black glue they use to set the windshield in all over my nerf bar and the inside of my truck (see picture) and also a slice in my visor.It went from Steve was ordering a new headliner and willing to make me whole to getting the run around for 2 weeks and being told HIS COMPANY does not have to REPLACE it but FIX IT. Meaning he wasnt going to pay for a new headliner only REPAIR IT. I could have taken this to court, but more effort and time and stress. Steve did cut me a check for the amount to REPAIR it and accommodate my vehicle needs while it was being fixed. I dont feel he was sincere about the damage that was done to my vehicle.

Ho
Review №13

I was in a collision, and CarStar did a great job on the repair! Prompt and friendly service too.

Dr
Review №14

The folks at Summit were great! They were faced with a challenging and frustrating dilemma with my car: it was difficult to get the correct part due to no fault of theirs but due to a goofy supply and stocking from the manufacturer. The car looked awesome upon completion and I will be bringing all body work to these folks

Jo
Review №15

Good people very good to me.

Pe
Review №16

This was some of the most incompetent work on a vehicle I have ever seen. So I came here after I tipped my 2004 Jeep Liberty over because the insurance said that they had the best reviews from Car Star. I dropped the car off about a week before Christmas (I go to college in missoula and was coming home for break). They initially told me my car would be done on the 10th of January due to the holidays. I called them multiple times to see if everything was going well only to get back to Helena to hear it would be an additional week until it would be done. A week later I asked my parents to pick it up the car and when they did they called saying all of the plastic pieces and other plastic parts that were ripped off looked terrible and they brought it back in. Apparently they bought new pieces and mistakenly put on the old broken parts, throwing away the newly shipped ones. The alignment was off, the door handle was still broke, the pieces were the broken parts, and the 4 wheel drive light was now broken. So they told Summit Collision that this was unacceptable and to fix it. Two weeks later they say that they had it fixed again and my family brought the car back home as I was visiting for the weekend. I went to change the oil in the car as it was overdue and noticed that everything was still wrong. The front grill was broken, the drivers front mud flare was broke because they misdrilled it and let it hang, there wasnt a mud flare on the other side, the blinker light was loose along with most of the other replaced pieces. Oh and I forgot to mention they LOST THE CAR when they brought it to the dealership to work on a part they couldnt fix. To top it all off when I was rolling it out of the garage I noticed that I was missing my front license plate, which of course is still at their shop.All in all if you want to lose your car for over a month to have it given back to you basically as broken as you sent it in this is the place for you.

ma
Review №17

A deer attacked my truck. Everything was was fixed and it was done right. Also had them put on a light bar, and put in new speakers. Total professionals . Thanks

Ch
Review №18

Made my car loss that much easier to deal with and get taken care of. Very professional and courteous!

Ta
Review №19

After my vehicle was damaged from an accident, my insurance agent recommended CARSTAR. I was a bit skeptical being I hadn’t heard much about them but I read their reviews and decided to give them a try. I am SO GLAD that I did!! They did a great job fixing my taillight and the dent in the back hatch door! They finished earlier than anticipated, I had my vehicle back by the end of the week. They were also great about communicating and keeping me informed about where they were in the process of the repair. I sure hope I never have to worry about needing another car repair shop but if by chance I do, I know where I’ll be going!!

Jo
Review №20

It took a while but the did good work

St
Review №21

Friendly staff and excellent service!

Ch
Review №22

Fixed what another shop didnt do and repaired missi g safety item damage from a deer. Let us know exactly what was going on, what was broke, how long to fix it. Even showed us the broken parts that were removed. Car was straight, aligned perfect and looked better than before it was wrecked. Great job! Highly recommend.

Ji
Review №23

Not the best at keeping customers informed. They were almost two weeks late on repairs compared to original promise and they did replace the sprayed in bed on truck. While the gave me a credit, I had to take truck to another shop to get it completed

Ch
Review №24

Great service. -24 below zero and I was in town visiting my daughter. Her rear bumps cover came off of her Subaru and they fixed it in a few minutes. They also fixed a loose battery cable. I recommend this shop!

Je
Review №25

The staff at Summit Collision was very helpful, and wonderful to work with! Very good customer service. When I stopped in to get an estimate, the parts were ordered the same day and fixed within a few days! The staff was very informative and walked me through what was wrong with my truck, and what was all involved in correcting the problems. I would recommend Summit Collision to anyone!

Je
Review №26

I found the people at Summit Collision to be extremely professional and considerate. We had our Tahoe in after an encounter with a deer and all repairs were done in a timely manner and the car looked great. When we arrived to pick it up we noticed a crack in the windshield that was not there when we dropped it off. The windshield had several rock chips in it and it was obvious that it was no fault of summit collision that the crack developed while the vehicle was in their care. Nevertheless a new windshield was installed at summits expense even with the knowledge of the windshields existing poor condition. I feel that they went above and beyond to insure customer satisfaction and I would definitely recommend Summit Collision to anyone looking for an honest and professional experience.

Ca
Review №27

After a collision with a deer in July 2017, north of Wolf Creek, MT, our van was taken to Summit Collision Center in Helena for repairs. They worked above and beyond what was required of them to have our van completed before the rental vehicle was due. I was so impressed every time I called from Alberta (our vacation destination) with the friendliness and willingness to help from the staff there. They did an excellent job with repairs and our van runs and works well again. I would recommend them to anyone. We had no recommendation for repairs and just chose them. They were a good choice to make our vacation more pleasant after a bad experience.

Me
Review №28

After work today I stopped by CARSTAR Summit Sollision Center to get a quote on my truck door. I havent been able to open my drivers side door for months. My truck is a extended cab and with 3 kids..its been a pain. They came out to look at my truck and said they could probably fix it for me today and to pull it around back. A guy started working on my door with some help from his coworker another employee walked by noticed my tires were low and filled them. When he was done I asked how much I owed him he said nothing I tried to give him a $20 thats all the cash I had on me but he said no. I was impressed by the clean shop, good music and the employees.. its obvious they take pride in the work they do and who they work for. There help and kindness literally brought me to tears on my drive home... 2018 has been a very traumatic year for me Im so thankful that I get to end this year with something positive. When my truck needs auto body work Im definitely going to them from now on and ill recommend them to everyone.

Jo
Review №29

Great company to work with. Very polite and professional easy to work with. My car looks great and it was done sooner then expected.

Rh
Review №30

I had a horrible experience with this company. I was in an accident and took my truck to them on the directive of the other persons insurance company. They kept my truck even after they were told to bring it back to my home. After calling several times I found out that they had already told the auction place that they could have my truck and that I needed to release it. They spoke to me like I was stupid regarding the work that needed to be done. They gave a super low estimate even though the second estimate I got from somewhere else was almost twice the amount. They wanted me to pay a tow fee, which was the insurance companies responsibility. I was finally able to get the truck away from them. They were rude and uncooperative. I would NOT recommend them to anyone.

Co
Review №31

Our car looked better after we picked it up from Summit Collision Center (it was in for dent repairs) than it did the day we drove it off the lot brand new. Their work is second to none.

Do
Review №32

I have had these guys repair chips in my windows on a couple of occasions. They did an awesome job on the Windows . They were very pleasant to work with.

Br
Review №33

Steve, the owner at Summit Collision was very helpful in dealing with my very unusual insurance claim. He was there to answer all my questions and explaining to the insurance people the nature of the damage done to my truck. He continued to follow up and help even though his shop was not going to be doing the repair work. I would definitly go to him when I do need body work repair in the future.

Jo
Review №34

Great, friendly, trust worthy service. Been using them for years

Br
Review №35

The honesty and integrity of the workers at CarstarSjmmit Co. keep me coming back every time I have to, and the insurance company says that happens TOO much!

Jo
Review №36

This is the second time I have had Summit Collision Center work on my truck. As with the first time the service and work was top of the line. I will always come back.

Ch
Review №37

One of the staff members was just rude. Came in for an estimate and he could not even be bothered to come outside to look at my car. I certainly wont be back.

Ma
Review №38

Mixed service experience. Delay in getting Body Shop work done. Then one of the doors not assembled correctly.

Ch
Review №39

Ready to go with some upgrades!

Je
Review №40

Always the best.

Da
Review №41

Highly recommended!

Information
8 Photos
41 Comments
4.2 Rating
  • Address:3186 East US HWY 12 , Helena, MT 59601, United States
  • Site:https://carstar.com/locations/mt/helena-15242/
  • Phone:+1 406-442-4503
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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