Dropped in here just to use their floor pump after fixing a slow leak (mini-pumps & CO2 cartridges are fine, but nothing beats a real pump). Steve and the rest of the staff were very friendly, knowledgeable, and engaging. I got some great tips to amend my routes that really enhanced the visit to this beautiful area.Will definitely check in here again and support this excellent shop.

Fast, easy service. Our friend booked a couple hybrid bikes for touring wineries in the area. We did a pretty comfortable 30 mile loop with 4 stops which made a fun full and enjoyable day.

Great local shop. Super friendly and helpful staff, knowledgeable too. Got my special order quickly.

I had a great experience! Friendly and helpful. I was traveling and busted the brakes from the bike rack and they got me right in while I was on vacation.

Ive had Spoke Folk work on a few of my bikes over the last few years: broken carbon fork on a road bike -- ouch -- and truing my mountain bike wheel as well as doing some tuning and inspection.Most recently I was helped by Luca and Drew -- theyre super friendly, good humored and professional (strong passion for biking and really knowledgeable).I also called in looking for some parts. I talked to Steve and he was super helpful, clear and knowledgeable as well. He did some research and called me back to let me know that the parts were currently out of stock everywhere and in high demand and that if I found them online should be careful of getting price gouged. He told me the MSRP and let me know that if I were able to track the parts down, then they could install them no problem.All the staff is super friendly, laid back and knowledgeable -- I plan to continue taking my bikes here for maintenance and upgrades.

Amazing service! Took my bike in to get air in the tires and lube on the chain and the entire staff was so kind and helpful and very skilled. Anytime you need your bike fixed, this is the place to go. They did it in no time and free of charge. If you enjoy supporting local businesses, please visit Spoke Folk Cyclery !

For Christmas my husband bought me a Specialized Ruby Elite from Spoke Folk Cyclery. It is his absolute favorite place to go. for his biking needs. Being new to the sport we set up a bike fitting for me. I was sensing something needed to be changed but had no idea what a Huge difference it would make! We were both impressed with Kevin, our fitter, he left nothing out. He spent 2 hours with us explaining everything he was doing and why. Kevin was super energetic and knowledgeable. Once he finished I took my Ruby for a ride. I really cannot tell you what a difference it made!! A millimeter here and there and I immediately felt more power from my legs, no pressure on my wrists, increased ease of shifting and braking, and much more comfort on the saddle. I know Im going to enjoy this new sport. Thank you so much Spoke Folk, you guys are certainly worthy of high praise.

Great store with super nice and helpful staff.

I give 5 stars with hands down authority! They gave me a quote for the labor,and parts on my bike,literally hundreds of dollars less than the Windsor bike shop. A gentleman named Matt has my trek running cleaner than ever, with no issues and great service.thank you Matt!!!

Amazing service, friendly and accommodating staff. And stayed open after hours as I was running late. Just brilliant!

Great selection of jerseys and very helpful staff!

Customer service has always been good at Spoke Folk Cyclery. I am pleased to report that with the changes made to include Matt and Fritz, the repair shop quality has increased dramatically. What great guys! They know what theyre doing, they listen to customers and provide solid practical advice even when its not going to bring the shop sales. I am delighted to have reliable quality bike mechanics in Healdsburg. Welcome to Healdsburg, Matt and Fritz, please, please dont ever leave!

Great mechanic and wonderful owners. They fixed and built many of bikes of mine. Strongly recommend for day rental as well

I purchased a bike on ebay and the seller used Spoke Folk to package the bike for shipment. I was initially hesitant because I read a review from 5 years ago where the reviewer gave 1 star because his new bike was damaged in shipping because of poor packaging. The seller assured me this would not happen because Spoke Folk is under new ownership since then. My bike showed up professionally packaged completely undamaged!

My chain got sucked into my chainring at the beginning of my ride. This was the closet shop so I took it in. He fixed it super quick. He also gave me a tip it was barrel tasting this WE so we changed our route to mill creek rd. So glad we found this place.It deserves 10 stars!!!

Great folks, knowledgeable mechanics and staff. Low key selling approach and what youd expect to see in a small wine country town. I would highly recommend Spoke Folk Cyclery

Ive rented 4 times from SpokeFolk when Ive come out to Sonoma and they have well maintained bikes and the staff is always very helpful and knowledgeable. Highly recommend them.

These guys are terrific. Tuned up my bike, got me equipped with clipless shoes and pedals, and made sure I had the right equipment for long rides. The entire staff is knowledgeable and helpful. Cant wait to get out on the trails.

They are really dependable for bike repairs and the people are really friendly and kind. They have all kinds of bikes and will answer any questions you may have.

Best local businesses bicycle shop. Very engaging, informative and friendly.

I had an extremely poor experience with Spoke Folk. I visited the shop while on vacation and subsequently purchased a high-end bicycle that was a closeout special. The shop packaged the bike and shipped it to me via UPS. Upon receiving the bike I noticed that it had been packaged inadequately and that the front wheel had made contact with the frame, rubbing the paint down to the carbon fiber. I called the shop and was told by the mechanic that packed the bike to “touch it up using black fingernail polish”! This was a several thousand-dollar bicycle…totally unacceptable answer. I purchased a new bike and expected to receive a new, undamaged bicycle. Luckily I had purchased insurance on the shipment at a cost of $60 additional dollars. I contacted UPS only to be told that they do not offer insurance, and that my payment was only to establish an “appraised value” in the event of a total loss. I escalated my claim but ultimately was informed that it was denied as a result of improper packaging.The shop had apparently chosen to package the bike themselves and use the locally owned UPS Store to ship the package. According to The UPS Store, they will only take responsibility for damage if they are responsible for the packaging. Needless to say I was caught in the middle. The owner of Spoke Folk encouraged me to contact my credit card company about filing a claim (they only cover a max of $1,000) and suggested having the paint repaired. By this point in time I wanted to ship the bike back and be done with this mess. Unfortunately the owner did not want to take the bicycle back citing the fact that he sold it to me below his cost. After contacting American Express indicating that I wanted to dispute the charge, Spoke Folk finally agreed to a return. Unfortunately I had to pay to have it repacked properly and shipped back via FedEx (at my expense) setting me back $200.I can honestly say that it was not a pleasure doing business with Spoke Folk and would highly discourage others from frequenting the business. In the end I feel that this whole situation could have been avoided had the bike been properly packaged…a simple case of negligence. The fact that they did not pick up the return freight shows their lack of customer service.

Really awesome staff who will help you with your cycling needs in any way they can.

Awesome bike shop in HealdsburgVery friendly people and very helpful. Bought a Specialized bike from them.

We wanted to rent a tandem bike and another bike with a trailer, since we came with our two kids. They did have them, but they made us feel like we were a terrible burden (that was the Mr). The next day, when we returned the bikes, the Mrs was there and she was just rude and arrogant - not only to me but also to another guy who was doing business there. I also agree with another negative review that the price was high. This is a gear-oriented store, not a customer oriented one.

Great folks very helpful and fair.

Price alone drove this rating. $100/day for a bicycle rental? Are you kidding? The bike rental price is triple what it cost me to rent the car.Downright insane.That is all.

Solid shop and fair prices for services.

Rented a bike for a day here. Friendly staff, helped us get set up, even watched us go around in the parking lot. Good experience

Great shop! Very knowledgeable.

The friendliest Mechanic crew around.

Best bike shop around! Super helpful, trustworthy, and no attitude!

Best people and best mechanics.

Great people, very friendly and knowledgeable

Great bike shop