Not a bad place to shop. Just check other sites before purchasing. Some have better prices some worse

I like autozone but the store on broad street in hazleton PA. Is lacking. I had ordered a rear driveshaft for my F350. The store ordered the front instead of the rear. I had them reordered the correct driveshaft and its late. I called 3 times and was on hold for a collective of over 2 hours in 3hr time span. When i finally got to talk with someone the person on the line decided to make smart comments about having to wait so long. I am currently on hold again and have been for 20 more minutes and counting! This store is lacking significantly. Had they not already processed my payment for the new driveshaft, i would just take my business go somewhere else.

Bought a new battery. It was quick and simple. Average price I guess as well. $100 for a battery. They were nice and courteous as well!

I like autozone but there hazleton store needs some help big time. On line for over 30 minutes just to pay for 2qts of oil, thats nuts, I could have when to Walmart for that & got out faster.

I cant complain its good

Not helpful at all. Building a street rod they didnt want to be bothered, only interested in cookie cutter cars and on-line referencing. Wouldnt recommend

I was helped by a woman named Jessica. I called and asked if they had a part I needed she was super busy and asked me to hold got back to me as fast as she could and apologize four different times for making me wait. I love that kind of customer service. when I came to pick up the part I needed she had it ready for me. She had great advice for how to put in the new lightbulb. Again I love a place where the people who work there know what they’re doing.

I was just in here two days ago!! MARITZA HELPED ME! SHE ASSISTED ME WITH THE DIAGNOSTICS! very nice 👍🙂 and down to earth 🌍 she was very knowledgeable and glad to see Autozone employing future stars! I can see her working at Firestone God bless!

Steven was very helpful everytime I come to the store. Thank you again

Helpful with needed parts

Customer service can use some work, not on the employees though, they are not given the resources needed to deal with complex vehicle issues.

Mostly clueless employees and overpriced.steve is helpful though

I guess it was rush hour when I went because the line was almost out the door so I just left. I was not waiting in line for windshield wiper fluid

Very assay employees to slow service

Great service! These guys know what theyre talking about and go out of their way to help.

Its ok as far as them trying to fulfill their duties and go home. This Autozone is unlike any other Ive been to, they dont greet or acknowledge you once you enter the store, nor ask if you need any type of assistance while you roam the store confused, they dont pester about selling bundles to you so thats good for us but not their sales, overall it could be better, but this is Hazleton 🤷🏽‍♂️.

Very knowledgeable staff. Only 4 stars because the prices are high. Especially if you need a wiper blade durning a rain storm. 😆

Quick service. Well stocked.

I went to the store to buy a fuse and to buy my tuneup parts and I got attended by Jessica she was so nice and offered mi all the deals and could really say no to her cause her customer service skills were on point great service I was very happy today I will be back

Was able to get replacement lights for my headlights. Went there because place I preferred never has my lights but I knew going to Auto Store my lights are almost guaranteed to be in stock, and they were. Also purchased gallon of brake fluid because was getting my brakes changed.

Awesome 👍 The two young men were a tremendous help. Very good customer service 👍

You will most likely find what you want or need and if you dont the staff is friendly enough to recommend other places . To me a good customer service is more important than anything else

I came into town to visit some family and although I had just gotten all new brakes and rotors and calipers before I left for this trip, somehow I ended up having caliper issues and needed $800 worth of work and when I asked hey why did this happen I literally just had new front brakes pad and rotors and calipers and they told me probably a defect in the parts. I’ve been driving my vehicle two days since then and my brake light starts going off, I pop open the hood and brake fluid reservoirs has barely any fluid in it. My vehicle still doesn’t seem to be braking as well as it was before the unexpected incident and I just can’t believe they couldn’t even properly fill my brake fluid, I have an 8 hour drive home soon and I’m nervous. I would be careful with this garage, I feel like they take advantage of women and people from out of state. Unfortunately all of the local places were completely swamped because normally I don’t support nationwide chains like this.

I had the parts I need it great experience

My 2009 dodge journey threw a check engine light and my first thought is great here we go. I took it to auto zone on broad st to be thrown on the computer. A associate came out by the name of Jessica. What happened next was unexpected. she took the time out to explain the problem and how to fix it. She offered us a print out and asked if we had certain tools needed to do the job. She treated us like the only customer they had. I was thrown back because usually you get a disgruntled employee who hates thier job but boy what a nice breath of fresh air she was. No one likes having to visit a parts store because they are usually stressed out about the cost of repairs but she definitely took that stress away. Please acknowledge her customer service and dont let her go. Thank you Jessica for your kindness.

It was good got what I went for

Line was quite long

Good auto parts store. Staff tried to help me beyond the sale.

Waited in line to spend $400 staff couldnt find the products. They were polite and apologetic but this is why I gave them 2 stars.

Great service.

Curtious staff, correct parts, fair pricing.

Would not accept my return

I was in your store with my son buying cleaning supplies and detailing supplies for his new car. He was excited when I was when we were done I went to the checkout counter. I waited five minutes to be checked out well the lady I assume was the manager was counting her drawer. I waited for her to counter drawer to be checked out. She started counting her drawer again. I asked if we were going to be waited on there was no response from anybody not even a courtesy response. I left a basket on the counter and walked out there was probably $125-$150 worth of product in that basket that AutoZone will not sell. Customer service sucks!

Always busy there have to wait a few minutes sometimes but the parts and price are ok

The employees here are very helpful and knowledgeable. They help you find what you are looking for. The prices are very reasonable.

Not a bad place to shop as long as they are staffed properly if you have questions about a part I recommend talking to Steve he seems to know a lot about the different make and models of cars / what they need

Very nice

Great store great staff pretty fast service and barley no wait

You just got to get in the zone Ive always liked this place because stuff is pretty helpful. Ill even help you like test your battery and stuff like that so its good.

Always get my parts on Amazon but in a pinch this place will do!

Great customer service

Great place

Very nice associates...always extremely helpful

Auto zone always find the way to help you!

Very knowledgeable, helpful and friendly staff.

Excellent service and prices

Always has the car part that I need at a reasonable price.

Nice people

Quick in and out great service

Horrible Customer Service, Every Experience At Auto-zone Reminds Of Why I Only Buy Car Accessories At This Franchise. I Went In To Purchase Wiper Blades & Was Told “We Don’t Install Them On For You”....Any Other AZ Location Installs Them With Out A Problem...

Excellent because I work there now and take care of customers fast

Employees were friendly and helpful

Women working in auto parts store....need more knowledgeable people

Jessica it’s a great employee

Nice employies

Theres a guy named Jimmy Belair who wrote a review for this location : Women working in auto parts store....need more knowledgeable peopleLets say hes not outright blatantly sexist -On Friday I call and ask the associate to look me up to see what the warranty is on my battery - its a male on the other end of the phone. Male takes my phone number and says, Your warranty is expired. You have no warranty left on that battery. A new one is $120, plus coreIm unable to afford new one, try to limp along for another day - but thats not happening. I cant even charge it anymore. So I call back the next night. I got a WOMAN (OMG!) she looks up my number and - lo and behold - the warranty is good until January 2018!! FREE REPLACEMENT.So a WOMAN (Jimmy Belair says need more knowledgeable people) got me a replacement battery for FREE - and saved my bacon, while a MAN looked up the same information and told me Id need to spend $120 for a new battery - and he was WRONG.So to Jennifer and the other woman who was doing a fine job holding down the fort on a Saturday night by themselves, I thank them both.To Jimmy Belair, Id say to go check yourself for a gender problem and an ego problem, because the two women who ran Autozone on October 7, 2017, did a fine job and put their male counterparts to shame.

Always the best place to go for your car

Great place amazing customer service

Love auto zone

The worst place to get auto parts,the employee he told me he have what I was looking for bot he doesnt know where in the store it was. He had an attitude and instead of letting the costumers finish using the credit machine to paid their items he proceeded to press the button for them

Best guys

The store never have nothing in stock always have to order out what you need

Prices are reasonable but its never a guarantee they will have the parts you need even if their computers say they do

Jaryd Henne is the best worker in the hazleton store!!!

They cant multi task, and you can never get anyone to answer the phone.... EVER. Service is horrible.

Good place for quality auto parts

Get your auto parts right

Really nice clean store

They are very slow when it comes to charging, the cashier without many people takes too long and does not do it with courtesy as if my money is not worth very bad customer service

Excellent workers that are extremely helpful

Good variety of products.

Staff was very friendly and helpful

Thank you to the manger Steve for disrespecting me and skipping me while I was in line waiting for a part . He told me to leave the store when all I wanted was my part for my car . There’s no reason a manger should disrespect his customers and kick them out for his pettiness ...

Its a Zoo! Go to Hometown or buy your parts online!

Very professional and helped me out with what I needed. Had to give it a 4 of 5 only because of the area that its in.

Knowledgeable workers.

Great customer service

What a store use to work for this company and the phone was a lot of the business no wonder everyone goes else where

Bad area of town but great customer service

Good customer service

Has all your DIY stuff for your car

They have stuff for cars

Excellent excellent site :) :)

Excellent 👌

I had a 50 dollar purchase in my arms my partner had to pee, she asked the guy .he said no so we had to go.boooo auto zone

Good place.

Awsome

Why go anyplace else?

Very good

Good prices

Very friendly.

Great prices

You sell Auto Parts

They need more employees

They help you

Best service

Fast

Poor customer service

Good

🤗😊😁😉😉😉😉😉😉😉😉😂😆.