So I live in iowa. While visiting St. Louis I decided just to stop by and se if trading in and getting something safer with better mileage was a double option for me. I went on the website and I figured and 2012 Ford Escape looked nice and was affordable but then I got there. First of all Justin is the Bomb and I mean the Bomb he doesn’t treat you differently cause you’re not a guy… he’s honest courteous and very helpful. He truthfully looked out for my best interest and got he the best deal I could’ve gotten anywhere else. I know this because I’ve played with the idea of trading in my car for 2 years now but the never really convence me or give me the right value for my car. Justin you’re an amazing person and I hope you get a fat check this month cause you cut my gas bill in half and my payment aren’t far from where I was. Oh and to top it of I got freshly baked cookies delivered three days later in Iowa! Great service and a great deal. Thank you :)
Bommarito Ford in Hazelwood, Mo was very helpful when my boyfriend Jim was looking for a specific truck with specific features! The salesman was right on it! They were very friendly and fast service! We were very pleased! Thank you! Bommarito Ford! :)
Took my car foot the safety recall on the hood latch only because it was close to home. Dropped my car off the day before. Got checked in for my 7am appointment and my car was not ready until after 130pm. I started calling service at 10am to get my car and i kept getting the run a round that my service person was not available. Left messages and he still did not call back. When i finally got in touch with the service tech he said my car was getting washed. When i went to go get it my car was parked far in the back and still wasnt washed. I was told it was next. I will never ever go back to this service. Its a shame you have to go far out to get good service.
This was the first time I had a very pleasant visit, the guy that helped me was so Friendly and answered all my questions...The first 2 times i came not so good..
Tommy Bommarito runs this Nissan location with class, manners and care. I am treated like I am their only customer whenever I am there. Matt Gonzalez, Jay Meta and the rest of the crew are top notch! I would Only purchase car from Tommy.
Scott was so funny and helpful. He should have his own dealership!!!
As usual this business is over the top and deserves extra high praise excellent customer service thank u nissan for all your good work that you provide
Mark and Jay helped us get in and out in just over an hour. After looking for over a couple months to find the right vehicle for the Misses. We walked out found the vehicle looked it over and test drove the car. After calling to check a few things Mark and Jay went straight to work. Their experience and and enthusiasm made the whole experience Great. Keep up the great work guys and hope to see you again on our next purchase. 😁😁😁
I always get great service when I take my car there. Sometimes without an appointment theyre try to fit u in the schedule for that day., 👍
Great service. I was greatly disturbed that the service staff were not wearing mask, yet the customers were. I probably wont come back for service there.
Today was my second time having a service @ This Ford dealership, as always customer service on point. I appreciate you guys having a solid team. Id like to thank Roy in particular as his customer service is second to none.
Was able to get me approved and in a new vehicle, when the odds werent in my favor. Vicky the salesperson who worked with us was friendly and very knowledgeable with years of experience .To the finance person that worked with us, whos name I fail to remember but whose persistence I will never forget. Thank You!
Found a VW car for a reasonable price. Salesman was good and helpful.
Ive been doing business with Bommarito Ford since 2015. Always clean! Always great service! Recently I had a tire issue. I brought it in and spoke to Jenn Haley. She got the auto mechanics back there to find it and they repaired it! I was so happy because it was a slow leak that was becoming a nuisance.
I love the people that work there they are so nice
I am a first time customer of Bommarito Nissan, and I will definitely be back. Chris Colesworthy was awesome! I know that the end goal is to make a sale, but he wasn’t over the top and didn’t make me feel pressured. Jay M., the finance manager was very helpful as well!
Great place to buy a vehicle. Customer service is outstanding.
Be very weary of the finance guys. The website says you get a warranty included in the price. This is apparently not the case. I was charged an additional 4500 for a warranty. If one was included in the price then why was I charged extra? I would love to be able to let people know but nobody has responded to me after I have sent messages and tried calling. Also the internet price is not what the finance guy uses when running your paperwork. They rushed us through so much that when we asked questions we were told I dont know to our questions because the man doing our signing was not the same person who worked up our loan. They knew we needed this car so they took advantage of us. My mom is legally blind and as she was signing some of the paperwork she would ask what am I signing and he would just say oh this just the meat of the loan. If I could give negative stars I would.
Doug Clever was a great help getting my appointment and the service team was excellent.😁
I had a light on then explained. He walked to my car and educated me on that particular light.. thank you
This was an excellent show of service. Everyone was very professional. I will return for my next purchase.
Greg made buying a new car fast and easy. Came in knowing exactly what we wanted, they worked with us on the price, and were very accommodating. We were told about extended warranty options without being pushed on any, they respected that we came in with our own financing, and were in and out in less than 2 hours. I cant recommend this place enough!
I went to see Mark Ware, about a truck. He is a salesmen you can trust.
I really enjoyed the interaction with salesman Doug Cleaver just trying to decide between other vehicle makes I looked at and pricing.
Friendly helpful staff. Services advisors will help answer all your questions about your automobile.
Nice selections but the trucks were not my type
Place is packed with cars to be sold. I went there to pick up an item.
Bought a nea Kicks. Nice mid size suv. People friendly and could answer questions . Happy with my choice.
Great service;excellent waiting area.
This is the place to bring your car for service. All the service advisors are extremely friendly, professional and knowledgeable. The service techs get you in and out in no time and you have confidence the job was done right.
Outstanding...had long wait and was fustrated..but their professionalism shined true..5 stars
The best service with the best service advisor...thx Tony!
I just cant say enough!!! What a great group of people!!!
Great Service!
I purchased a pre-owned vehicle there. The salesman was nice and very helpful but their office people and some of the service people were very disorganized and some were flat-out rude. I had a bad experience at the Nissan dealership and at the Ford dealership a few years ago so I wont be buying anything from Bommarito again.
No haggle price on my lease called multiple other dealers in the area and no one was even close
En is a great customer service worker
Love the service from this Ford dealer. Better to visit than call. Also they have a fast service department. Usually wait 20 minutes or so with basic oil changes. Ive had to wait 2 or more hours at similar places.
Nice sales person
All I can say is at least they had the part we needed
Go please go and ride their lots, when you see what they got call inside and have someone come to you.. I have never been pressured into anything from them.. good people, great service department... Good prices
The service man took his time with me on a Saturday on setting a appointment things that I needed done on my 09 Focus.
Good service at reasonable price.
Best Automobile Center and Car Repair in St. Louis METRO!!! Especially, Bommarito Nissan in Hazelwood!!!
Great Service. Sergey was very helpful. Facility is super clean and if you dont find what you like, they will take your specs and find it for you!
Be wary of parts change services, if it can be done using ur local mechs, give it preference, as I felt the showroom charges exorbitant prices
We bought our tough and beautiful ford truck here and we have it serviced here. Great salespeople and great service techs. Highly recommended
My choice for Nissan parts and service. Havent disappointed me yet.
Love a good deal.
Best Dealership
Gary Eickel was great, as were others who worked with us. Grateful for a good deal & great service.
Tried to charge me $200 for a recall that was covered through Nissan. Funniest thing about it all was that they did not even do the recall. They still try to bill me for it though.On top of all that I also asked for my TCU to be upgraded. I was told it was upgraded and replaced to the new model and even charged for services and parts while in reality no parts were replaced and no TCU was upgraded.This was all confirmed via Nissan connect through Nissan USA.
Great selection on autos and WONDERFUL friendly staff
Great experience buying my used Subaru from them! Priced way under book value and was fast and easy and salesman treated us like family Ill be back for my next car purchase! Even sent us cookies to thank us
Happy with deal that was made.
Its a very cool place laid-back and they will do a great job of trying to get you the best car that you want they will work with as much as I can
I got a routine check up and an oil change. Staff was very friendly and quick.
It was a steamy day, Bommarito offer refreshments to keep you cool & calm while you wait for your auto to be serviced cold water but the plus was the yummy ice cream sandwich, thank you.....🤗
Theyre so nice and friendly! They treat me good!
The workers are helpful, knowledgeable, and very courteous. I always leave there feeling good.
Clean, nice amenities while you wait. Did not try to hard sell a lot of extras
I get great deals and very nice people, plus always clean with snacks
I have only been there for service and they have a really good service department with a nice waiting department.
Service is way too expensive
Go see Paul and get the best deal you can, cool dude. We have been dealing with him for a awhile, he is just like family
This happened at the Hazelwood Bommatito Nissan dealership.Had an issue with the car 40 minutes after the sale and our salesman seamed very like it was no big deal. This became a big deal to me because during the sale he REPEATEDLY raved about their used car checklist and how their customer service was great and he was so proud of it.He actually told me to call my roadside assistance to have it replaced. He told me he was off and there wasnt anything he could do. Upon calling the dealership another salesman gave us a number for their call-out service which felt like a much better way to handle the issue.I dont feel this is the norm for Bommatito dealerships but my experience was bad.
Great place to buy car. Very professional people there. Had great time while selecting the car that was brought. Very happy.
Great Ford dealership and no high pressure salesmen. Our salesman, Steve Nordiff was excellent. The showroom and waiting were hospital clean. Free coffee, hot chocklet and bottles water. There is another little secret just past the coffee counter. If you visit there you will find it.
Everything was great
The Best!!
My family has been buying cars from this dealership since 2001, Salesman Todd Eversgard is top notch and always trys to make the best possible deal for our automobile needs.
Many thanks to Kyle Reinken
This dealership is amazing. So professional, on time service..and they offer treats. Thats always a plus.
Very nice service department, great service desk staff, and customer waiting is awesome.
Justin was very helpful. Informed me I had a recall. I told him I would get back to him to schedule that appointment.
Had a very good experience, I got the car I wanted!!!
Love this place, they take care of their customers.
Good people better pricing great customer service after the sale
Awesome auto buying experience. Friendly people. I am happy with purchasing my new Tarus.
My favorite dealership in saint Louis county. Always very polite and free water, snacks and ice cream!!! 😍
Friendly staff. Very helpful
Superb customer service! Lease or buy, ask for Mr. Pittman, hes the go to guy when you need a car.
I went there because they were recommended. I wasnt disappointed.
Timely service, excellent representatives, clean wait room.
OIL CHANGE SERVICE A JOKE!!!!They do not remove skid plate on truck, leaving oil to drip all over my drive and garage. 2nd time they have done this. Nor do they clean up oil filter drain pan. Very rushed and sloppy quality work, can only imagine how the quality of any other work would be.
Justin was great! We got a good price with no haggling
Didnt have a schedule appt. But my engine light came abruptly and I Dont play with My Blac Beauty F150.. Service Tech. Was extremely Courteous and understanding...
Great place to get car worked on. They really take care of you.
I was getting a basic oil change and it took less than an hour. It felt like I was in and out compared to how I usually feel when I go. I was at the Bommarito Nissan location.
Went in today and got a great deal on my trade-in and they had the exact car I wanted.
Matt is a great sales person to work with and this dealership knows how to help customers relax,with comfortable waiting areas, ice water on demand and a nice showroom in which to browse.
Frazier is the best salesman in the United States
The service side really good. The Dales side can use alot of improvement.
Service center is eager to make it rightThanks for taking good care of my Escape.