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Bay Area Auto Glass Depot
2557 W Winton Ave., Ste #7C, Hayward, CA 94545, United States
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Bay Area Auto Glass Depot
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He
Review №1

This morning I got into my Honda Civic after months of no use and found that the windshield had a long crack in it from something apparently falling on in. I immediately went on-line and contacted the famous _ _ _ _ lite company that comes to your home or work and replaces the glass. They quoted me a price just under $400 (w/o tax) and said their first opening would be 7/12, 10 days from now. I then contacted BAY AREA AUTO GLASS DEPOT in Hayward and OMAR the Manager got right back to me. He checked to see if they had the Honda windshield in stock and as soon as he confirmed it, he said I could bring the car over and get it installed right away. I did not know where they were located at that point, but I was delighted to find that they were less than a mile away. I took the car over and immediately LUIS began the removal and installation of my new windshield. They were prompt, professional and best of all, the entire job cost me $217 out-the-door! Way better price and service than the _ _ _ _lite company. In fact, I was so impressed with their work that I got a quote to replace my rear window (with imbedded defroster and tint) next week. AGAIN, A GREAT PRICE! I am so glad I found BAY AREA AUTO GLASS DEPOT. I will return next week for my new rear window. I definitely recommend this company.

Ni
Review №2

Bay Area Auto Glass Depot.. spectacular phone service even when trying to call they were very informative. I was able to get my driver side window prepared immediately same day service. Customer service is very friendly. Prince the manager was very helpful Kiki the associate was just as helpful and the two people that did my window Caesar and Martin did it expeditiously I was in and out had a great price if you ever have someone analyze your car trying to break in because I think you have something in it this is the place to go to get it replaced on my insurance

Ph
Review №3

I came in with my broken windshield. They had the glass in stock and took care of it within 2 hours. Great service by Omar

St
Review №4

These folks give excellent service at a great price. Angel, the field tech is very courteous, knowledgeable, and skilled. He took the time to take apart the rear hatchback door and get all the glass out from where you and I cant see it, made sure the rear window defrost worked, and vacuum the car. Prince, in the office, is also courteous and efficient. They came to my workplace in San Francisco on the day I called. They were 40% cheaper than the national chain with the memorable jingle on TV.

Ka
Review №5

They were professional, got me in and out and they had the best price out of over 10 other shops I called. Shout out to Kiki for the great customer service!

Al
Review №6

Very good ppl Omar and his assistant was very helpful i recommend them been comimg here for all my windowrepairs on all my cars.great work

Je
Review №7

Bay Area Auto Glass is a TOP NOTCH company. Amazing service, great price and all around best in class. I have used them twice - same day, service, friendly employees and incredibly thorough. I would HIGHLY recommend.

M
Review №8

Phenomenal service!!! Great communication with setting up the appointment with Omar. Great communication with Prince, the Manager, from the initial inspection through the completion of the work.Fantastic prices. Awesome service. Highly recommend!!!

An
Review №9

Prince is one of the people that assist you when you first call. He is a truly knowledgeable person within his industry. He gives you different options of service that you could choose from and is very patient with any questions you may have. Armando is one of the employees that drive out to you and actually service your vehicle. He is a meticulous worker and gets the job done in a quick, proper manner. Both of these gentlemen were polite as possible and answered every question I had. After calling multiple other companies, this company had the best price(along with a lifetime warranty included in the price,) this company the best customer service, and they arrived within the hour. 10/10 recommend and I will continue to use them in the future.

Ki
Review №10

These guys were great.Friendly, gave a good quote, and did good and fast work.We just got a new work van and were all enthused to drive it around withour advertising on it. Then realized that we had a cracked windshield.These guys did the work in a little under an hour and I drove the van back to Berkeley with no issue. They also offer mobile options, I was just impatient.We will be taking any car glass needs to these guys in the future.

Ki
Review №11

These guys were great.Friendly, gave a good quote, and did good and fast work.We just got a new work van and were all enthused to drive it around withour advertising on it. Then realized that we had a cracked windshield.These guys did the work in a little under an hour and I drove the van back to Berkeley with no issue. They also offer mobile options, I was just impatient.We will be taking any car glass needs to these guys in the future.

te
Review №12

Bay Area Auto Glass Depot is EXCEPTIONAL!They were on time, clean, very, very detailed and careful. They answered questions and made the process so smooth, that I would use them again... .And its likely because my windshields are like a rock magnet! ........ThAnKs Bay Area Auto Glass Depot!

An
Review №13

Best prices and service

Kr
Review №14

Louis was amazing, efficient and the price was perfect!!

Br
Review №15

Was passing through the bay area on a country wide road trip when something impacted my side window. I called around to a few places and nobody could find the glass today, Omar and the Bay Area Glass crew got me right in, got it replaced and back on my way ...and they even tinted the window for me. I cannot recommend them enough.

Mu
Review №16

Prince was an absolute dream to work with. Between knowing exactly what needed to be done and delivering a great job, we couldnt have asked for a better experience. I got my windshield replaced within an hour of making the call to this place. The price was unbeatable. Will be back for other work!

Pr
Review №17

Brought my car in the same day I called since Prince was able to fit me in. Was told to bring it in at 2 and it would be ready the same day to replace the windshield. Dropped the car off and was told it would about 45 minutes to and hour. Waited for a call to pick it up. Realized it was 5:05pm and no one called. I called and was told I would get a call right back. Waited for a bit and called again because I didn’t want to risk not being able to pick it up that day. No one answered. I drove down anyway and was told Prince was not in but would be back “soon”. We waited and was finally able to pay. A little irritated, I paid and left. I realize on the way home, there a scratches on my dash that we’re not there before and a greasy boot print on my passenger front seat and greasy handprints inside on the frame. I called as soon as I get home and no one answers. I called the next morning and was told Prince is not in until Monday but they would tell him and they would talk to the Techs. Monday I call and Prince tells me his guys have been doing this a long time and gave them impression that he doubted what I was reporting. Because I attempted to clean up the grease to avoid it sitting, I was told there was no proof and nothing he could do. Was also told they use OEM parts and I found out later that was false.

Br
Review №18

I came early when this establishment just opened and Ki Ki was very helpful with the minor issue that I had with my windshield. He literally made my day. I would recommend this place for sure!

Ph
Review №19

My windshield was cracked and needed to be replaced.Prince had exceptional service and a quick response.I didnt go through my insurance company but had a quick windshield replacement. Pricing was competitive and nearly 40-45% cheaper than Safetlite Auto Glass Company. Princes technician came to my site and finished installation in 45 minutes.I highly recommend!

Ro
Review №20

I called a bunch of other “big name” “same day” mobile autoglass repair guys and non of them had appointment for the same day. “Speedy Glass”s person on the phone was actually sarcastic that i was asking for the same day service. But these guys, when I called even though they were busy, gave me an appointment for the same day, came to my work in a couple of hours and replaced the windshield in 2 minutes...this is what a good service means. I will make sure to tell everyone about them.Thanks guys!!!

Ry
Review №21

This place is Legit!! They know their stuff. We have a 2019 Ford Escape and that model vehicle has a variety of different options Tanya helped us get the exact windshield we needed. We were helped as soon as we arrived and by the time I finished my coffee our car had a windshield. It was clean and the price was fair. Thanks Bay Area Auto Glass Depot Inc. !

An
Review №22

Very helpful. fast on produtivity an fast on installation they know what they doing

Mi
Review №23

Bad always taking good care of me when Ive gone in there I give him a 5 plus

Wi
Review №24

The night before, my lady’s 2015 Honda CR-V was broken into. With the rain pouring down. The thieves had broken both passenger side windows, for what? IDK. Laptop and other things, gone.Well, to make a long story short, the next morning, I came across this Auto glass spot on google, that was rated pretty high. So I gave them a call. Spoke to a lovely lady, named Tanya, and told her what I needed. To my surprise, she said, she can have them within a hour. And also gave me a discount. I was so pleased!For the best rates and kind service, talk to Tanya. A down to earth kind of gal, that will tell it like it is! She’ll take care of you!

Ge
Review №25

Fantastic company. They fixed my window quickly, properly, professionally, and at a preferable price. I 100% recommend this business.

Ms
Review №26

Tanya is very Professional at her work she made me feel Very Comfortable. I am Very Happy with the Services I Received Everyone Go To Bay Area Auto Glass Excellent Services

Da
Review №27

For the price and service... just so hard to beat. These guys are fast and the price is excellent. The job they did for me on my Civic seems top notch with no issues. In and out in under an hour while I sat in the waiting room. no hassle and no BS.

Ni
Review №28

I received wonderful service from the time I called at 8 am when Bay Area Auto Glass opened. Sid found the one window I needed in stock and set the appointment in motion. The installer David was wonderful. He called and gave me a 1 hour window of time of arrival, was prompt, professional and cleaned up the window area and even vacuumed up the broken glass on the floor. If ever needed again I would go back due to the wonderful service. Especially David, great attitude!

li
Review №29

Great experience, happy they were able to help so fast, and the gentleman i spoke to on the phone was very friendly

Br
Review №30

I needed my front car windshield replaced. I called Bay Area Auto Glass Depot on a Wednesday, and they had me scheduled for two days later. I live in a bay area, but they came to my house at the time they promised, and awesome job replacing the glass. They worked with my insurance. Very friendly too. They’ve made a customer for life.

Ar
Review №31

Good job

Ro
Review №32

Excellent service, quality work and fair prices. What more could you want.

Al
Review №33

Got a windshield replaced on a 2018 vehicle due to a crack @ 359.99 - This is what I got:A dirty as hell windshield with gunk everywhere. Windshield Rain Sensor no longer works - most likely because they used the wrong density of glass, but it could have been installed improperly also. 4 Individual scratches across the left side of my car. 2 scratches on the right side of my car. 2 on the roof. 2 pieces of plastic removed unnecessarily that now stick out. He used the plastic rails as stool, and complete bent the plastic (which now protrude).They called me trying to DOUBLE CHARGE ME. Requesting payment again claiming they didnt receive my first payment. I had proof on my end via online banking that the money had been taken out.Overall:This is a terrible service company and Im livid about the quality of work I received for the price I paid. Screw this place.

Da
Review №34

Amazing, friendly service and a great price. I hope I dont need them again (who wants to deal with a broken car window?), but if I do, I wont even bother looking for another place to go; they are the best in the area, period.

Pr
Review №35

The service I get here is second to none where do they find is people that work in the office theyre the best anywhere at any time does there for you I understand what youre going through I wouldnt go anywhere else and I wouldnt recommend any other business go here youll be satisfied ask for Prince

Ja
Review №36

Bay Area Auto Glass Depot is a very nice business! Ed works very hard to provide excellent service and a good deal for his customers. Caesar also was very friendly and did a very good job with the installation today.They also accept many forms of payment such as cash, credit cards, or can work with your insurance company. I strongly recommend them if you are looking for a great auto glass shop in Hayward and the surrounding area.

Su
Review №37

Kid you not when I say hands down one of the quickest best service EVER !! Tanya is the best!! Somebody broke my car window the night before and the next day i was calling around for prices in the bay area knowing already that a window for a lexus es350 wasnt going to be cheap i was searching and came across Bay area Glass Depot and Im so glad i did ! Price was reasonable &thankfully they had one in their warehouse so i didnt have to wait weeks like other places and the timing was efficient !!! I will keep coming here& i would HIGHLY recommend anybody to this business!!Thank you again Tanya & The Bay Area Depot Family !

Co
Review №38

These guys beat the price of other replacement shops. They came to my house and no waiting for them to order the window as my car is a 2000 BMW. I got same day service and didn’t have to take risk driving with plastic on the window. Great service! Professional and they even fixed a bent Moulding that was unrelated to the damage. Highly recommend them.

Da
Review №39

AMAZING. Super friendly, quick service (took care of me the same day), great prices. Seriously can’t beat this place. Saved. My. Life.

Ac
Review №40

1999 3000gt windshield replacement. Technician David was excellent, professional timely, and very friendly. I would definately recommend his service to anyone. Thank you ever so much.

Do
Review №41

Nice place, reasonably prices. Waiting area is comfortable. Fast and good service. Will use them again when I need another windshield replaced.

Me
Review №42

This place is great! Drive up and immediately served. I would highly recommend US Auto Glass Depot Inc to all...Great service and price

An
Review №43

Front desk lady was very nice and funny. Was able to come in for a windshield replacement same day and the price was very fair and better than the larger company in SF. Thank you!

Ki
Review №44

Top Notch customer service Fast Professional Personable the best customer service Ive had in a while... OH!! If you wanna get it done fast ask for Tanya from claims to schedule done in minutes...

ri
Review №45

I love this place! Fast professional and affordable!

Ke
Review №46

Had my front windshield broken by a crazy guy while my husband was having heart surgery at Summit, horrible day to say the least. I called several companies, including the big one with all the ads on tv, and was giving outrageous quotes and 3 or more days of waiting. So refreshing when i called these guys, he came to my home 2 hours later, and 30 mins or less he was done. Ive never had trouble with leaking, and couldnt recommend more!

Be
Review №47

Made 1 call to my insurance and they referred me here. Called the auto glass place as instructed and they took me in immediately and handled everything. I feel very blessed in all my years driving a broken window is the most severe thing that has ever happened. I recommend this place very good service

Ga
Review №48

This is the place to go if you need any auto glass repair or replacement! Often the need for this type of service surrounds a stressful even like a break in or accident so it can be a stressful time...if you choose this firm you will elevate any further stress and leave feeling well cared for and like you got what you paid for in full. From my first phone call to get a quote I was treated with respect and kindness by the young lady who runs the front desk, she was fast efficient, polite and charming not to mention she listened to the circumstances of my situation with empathy and a kind word. The Owner of the company honored a discount I had located online despite me misunderstanding the agreement and not fitting the requirements completely and the technician who installed my window was very fast, did a great job and even vacuumed my very messy car (I had been travelling a LONG way) I cant say enough how great my experience was from the 1st moment to the last...EXCELLENT job, TRUE customer service, a rare find these days.

Ja
Review №49

I am so impressed with the level of service I received with this company! They were at my house within two hours of calling them with the right glass to repair two separate vehicles for less than half the price of Safelite. The tech was helpful and courteous. I cant give them a high enough reccomendation.

Di
Review №50

They do a hell of a job I would recommend coming here and they a cheap

ra
Review №51

Went there to change my windshield. The work caused water leak into dashboard and damage other electricity parts. It caused me more than thousand dollars to fix it. Called the store to ask for warranty. They just kept telling me they changed owner. They bought the bussiness but did not take any liability from previous owner. However, they continued to use the same business name. Iasked to talk to the owner Roger. But never got a response. So please be careful if you going there.

Th
Review №52

They were prompt, offered a good price, less than an hour and they vacuumed up the broken glass :)

Sc
Review №53

Awesome company. Fixed my car fast and for a fraction of what safelight was asking.

At
Review №54

They are the best!!! Truly the cheapest prices and they were so friendly and helpful every step of the way. Have recommended to everyone I know!!!

vi
Review №55

Excellent service, fair price.Moses has done a very good job!!

Si
Review №56

Good price and very friendly people. They took 45 min. To get my car done

Ra
Review №57

Best prices in bay area..i had my lexus ls460 door broken by some thug . I called /emailed at-least 12 places. Bay area was quickest to respond..still i waited for other companies to give me quote..out of all 12 ..their quote was second best..but they were offering a made in usa glass plus free mobile to SAN MATEO..which made it a no brainer for me..technician Marco arrived within 1 hr of scheduling and he changed the door within 30 minutes..he vacuumed the car completely..totally hassle free experience.i will definitely use Bay area auto glass depot in future

El
Review №58

We had a broken rear minivan window. They came out a repaired it. The repair took about an hour which was less than expected. No complaints and quick, responsive service.

Ma
Review №59

This shop is really good and fair I would try this shop first before trying someone else.......

Da
Review №60

Helpful guy. Perform their job very well. 5+ star

Os
Review №61

I was very impressed with the service. I highly recommend this place.

Ro
Review №62

Their work was clean, correct, and fast at a price that beat safelite and others I quoted. I would use this company again.

Bo
Review №63

So good so fast so cheap. Moises is the best!!

Sh
Review №64

Great service with lowest price guarantee and fast mobile service.

Fr
Review №65

I was promised something over the phone by one lady then when I went to do the repair it was totally different amount. Shes saying that i told her older model of the car. Why would I not know my car, its my car, and I have brand new model car. Never trust those brood of vipers!!!

Da
Review №66

Did a good job.

Ne
Review №67

Great service and great employees!

mu
Review №68

Good service. Everything as promised.

An
Review №69

Upon leaving gave me two flat tires

W
Review №70

My car was not vacuumed of the glass very well because daughter cut her foot

Ja
Review №71

Decent price and service, too! Cheers, Mates.

Tr
Review №72

Excellent service from Moses!

Ai
Review №73

👍👍👍Best customer service

Vi
Review №74

Repair my glass of my car🚗

Information
20 Photos
74 Comments
4.5 Rating
  • Address:2557 W Winton Ave., Ste #7C, Hayward, CA 94545, United States
  • Site:http://bayareaautoglassdepot.com/
  • Phone:+1 510-786-0300
Categories
  • Auto glass shop
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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