This store is great! You can find everything you need, and the staff is very friendly! Robert was very helpful, and very kind. He made my day by being so kind and funny. I did notice that the store could use some more help because Robert was the only one working the morning I came in. They should probably hire some new people!

Very knowledgeable staff and friendly, neighbor attitudes all around!

I went to one of the orange big chain hardware stores to get duplicate keys made. They have the self service machine which looks like the key is cut correctly, however the length of the shoulder was several millimeters too long and theres no way to align the original to correct this issue. My second key the machine couldnt scan so I needed to work with an employee. While failing to notice the key he cut was painfully too long and not matched the cuts of the original, he worked on pulling out a key of a second machine with a pair of pliers to no avail. I accepted his second attempt which looked better but still not correct and received a shrug when I pointed this out.I then spent over an hour trying to find a locksmith that was still in business and had a brick & mortar location, when I finally thought out searching for an Aubuchon. Even though the store is literally on the other side of town from me, due to the fact I explained the issue from the other store the manager Tom explained the issue and would do his best to accommodate me. This is for an item that costs less than I cup of coffee.Just because of his help I spent over an additional $30 that day & another $20 today. Also the key works better than my original.

Best deal I ever had great prices and friendly service

Love this hardware store because it nearly always has exactly what I am looking for.

They have most everything, many things the big Orange store does not. Always fast in and out. Very happy they are nearby.

Always helpful and have many items not stocked in other stores.

Very good experience. Employees are very knowledgeable. Greeted me when I walked in and asked if I needed help. Will definitely shop there again.

The store in Haverhill, Mass has very good customer service.

Always good service and efficient staff! So happy it is so close to my house. They have lots of stuff there you may not realize. Just ask!

Always so helpful!

Went in for a ratchet wrench to remove really tight lawnmower spark plug and they took the time to help me find the right one! Every time I have gone in they are always happy to help and always treat you with respect and are always courteous and professional

Brent was very helpful and courteous!

Helpful employees and a good selection of product.

The salesman was very helpful in finding the right flood & then while he carried it up, noticed that the bulb was bad when he shook the package. Replaced with another.

Great local hardware store. Went in today for a random clamp and fastener set up and was greeted by a young woman named Shyla on my way in. She assisted me in finding what I needed and was a nice in and out trip.

Typical hardware store, but with a staff that truly wants to help! Go in with any problem, and they will surely have an idea to fix that problem. The store is also very well organized! Give them a try, you wont be disappointed!

We had a screen fixed for a large slider and when I picked it up i noticed there was a defect in the screen which appeared to be cosmetic however the associate said it was unacceptable and they were able order a new roll of screen and replace it, no one ever gave me a hard time and were all so pleasant! They even apologized because I had to wait another week which I didn’t mind.

Ive been a loyal customer since I moved into town 15 years ago. The customer service is great, the prices are competitive, the product selection is sufficiently broad...and, I really like avoiding big box stores!

Really starting to carry more stuff. And very willing to help you find what you need

They dont always have everything you may need like the big hardware stores, but this store always has great service and everyone is willing to help. Tom, the manager, is extremely nice and knowledgeable. Right as you walk in the door, someone is there to point you in the right direction.

We order online, and our purchase is always ready within a few minutes.We also take advantage of Aubuchons discount program and get coupon for $$ off purchases.

The people are Haverhill all the shower always Pleasant and very helpful and they have everything I need

Always have exactly what I need -- Great store!! Very helpful staff

Good selection and prices, very nice and helpful staff. Highly recommend.

Tom is always helpful. I love that everyones always willing to listen to my projects and offer suggestions.

Everytime I go into this store they have exactly what I need, at a decent price with no wait. Its local and saves me a 20 minute drive to the larger stores so I can stand in line for another 20 minutes. Then drive home again. The larger stores are not worth it.

Love this place. They have whatever I need

Everyone here is very friendly and knowledgeable, unlike the big stores where its very hard to find someone to help you. A bit more expensive, but worth it. Close by to the surrounding Haverhill/Groveland area, and its the place I always go when time is important (very often the case!)

Great store with good staff. They know where everything is in the store. Has all the pool supplies we need.

Nice atmosphere & kind, helpful employees.

Excellent customer service. Knowledgeable employees.

Great paint selection. And very helpful

Great store and customer service you dont get at the big box stores. Support your local businesses that support you and your community.

Always friendly service and questions answered

The service at this hardware store is excellent!

Lot of supplies in a small store. Super helpful staff too.

Much larger inside than I thought. Big selection of rakes which I was in the market for

They have exactly what I need 90% of the time.

Great store and large selection

Friendly courteous and knowledgeable

Friendly, PROMPT and knowledgable.

Very good

Great crew very helpful

Great service

Expensive

Nails