Our service person was a young man named Lane.It was a late Friday evening right very near 5pm.My wife & I were sure we would be gettingthe half-quality, rush job, cause its time to get off Friday. What we received was anything but. Instead we got one what was probably one of the nicest service persons out there. For sure the top ever garage door repair persons...(weve experienced several over the last 25 yrs). First thing he did was apologize for it being so late in the evening; he explained that the previous task had run over the expected time.(Which, as a business owner I understood that to mean he stayed until the job was completed). He then assured us that he would not leave until he got OURS fixed up as well. That was a immediate huge relief, as we had 2 doors that really needed help. He was totally professional & polite; as well as being good at his craft. Thats a rare find nowadays. Next time we need Overhead Doors, we will request him by name. Great Choice!!Thanks for sending us Lane
Brooks with Verge (Overhead Door Co. of Hattiesburg) came to repair my garage door today. He diagnosed the problem quickly and worked well with my home insurance policy to get everything squared away. He even was able to provide an extra remote in the process of installing a new garage door opener, keypad, tracks, and indoor button. Brooks provided prompt, expert service, and he was polite and professional. I would recommend this company to anyone who needs such service, I am fully impressed.
Ms. Mallory w/ dispatch and Mr. JD our technician were both extremely helpful in getting our door fixed in a timely manner. Both very professional and would suggest this company to anyone. Thanks again guys!!!
Excellent service by Verge Entrance Solutions! Installed new commercial automatic door in entrance way of our nonprofit local food panty. Incredible upgrade to improve access and customer service as part of the facilitys renovation. From design, ordering, to install, the team consisting of Brandon, Leslie, and Chandler were true professionals. Looking forward to successful follow-up maintenance and servicing of this door over its lifetime. Below is picture of the door just installed:
Jonathan at Verge was great! He explained everything regarding my new garage door, helped me with getting the door financed, and even took me to McDonald’s and the auto parts store. He helped me make an e mail address and was very patient with me as we worked through the process I highly recommend Jonathan and Verge, good people like these people are hard to come by!
Mr. Jesse is the man with a plan! He had me fixed up in no time. The peace of mind that he would take care of any potential issues now or in the foreseeable future was free of charge. On my ninth year of being a Overhead Door customer and the techs and customer service has been top notch.
Excellent service from Verge (overhead door) and Chandler Moore. They came out quickly and were courteous and knowledgeable for my repair. Thanks!
Jonathan was great to work with. He explained the whole install process and made me feel great about my new garage door purchase. He even set up my monthly payments to come out and made it easy to access for me! Call Jonathan at Verge, you won’t be disappointed!
Brooks with Verge not only did a fantastic job repairing my garage door but acted very professional and very friendly throughout. This started from the moment he arrived when he went to great lengths to park his van at the safest spot in the drive and placed traffic cones to ensure that his van was visible to anyone coming the drive way.After inspecting the door, he gave me a detailed and clear explanation of the multiple defects that were responsible for my door malfunctioning. He then proceeded with an equally thorough explanation of the specific repairs he would have to do, the parts he recommended replacing, and the cost associated with all that work. At no point did I feel that he was trying to sell me on anything that was not absolutely necessary to get the door back in working order.Based on the number of items he mentioned I though I would be looking at a multi-day process but he finished everything in just about one hour.Finally, right before he left, Brooks did a very thorough job cleaning what little mess he made. In fact, he left my garage cleaner than it has been in years!Awesome guy. I will make sure to ask for him the next time I need work on my garage door.
Overhead Door of Hattiesburg came out to Camp Shelby fixed all of our doors on the spot. Also made them more safe and up to code! Shout out to JD with Verge, thanks man!
I had a positive experience with Overhead Door of Hattiesburg. Jesse and Desmond were professional and thorough in their explanation of replacing our overhead door and all costs that would be incurred. They took the time in making sure I knew exactly how to operate the new system, and politely answered any questions I had. I could not have asked for a better experience.
Brooks and Chandler with Verge Solutions were great to work with! They were very responsive to my initial call, kept me updated on their arrival time, and explained well what the issue was with my garage door. They quickly made the repair and got the door in working order promptly. I highly recommend Verge Solutions, Overhead Door of Hattiesburg!
Brooks at Overhead Door did an excellent service on my garage door and opener. It operates much smoother now. Brooks is a very polite and clean cut young man. I would recommend him any time!
I was very pleased with the fast and friendly Customer Service I received from Brandon and Leslie today. Brandon explained everything to me that was wrong with our door and they were able to repair it in less time than I thought. I would recommend there service.
Chandler did a great job fixing our garage door opener. He explained what was the cause of the problem in details. He is certainly very capable and provided great service. I highly recommend him to anyone who needs such service.
J.D. with verge came in after having some issues with our shop door and offered some excellent professional advice and taught the shop guys about the technology behind the overhead doors.
JD of Verge was professional and polite. Got the job done quickly and we are pleased with the work!
Devon with Verge was awesome! Very knowledgeable, and patient. Exceeded expectations!
Logan and Will with Verge did a great job installing a motor on a wooden roll up door for me.
Brooks with Verge provided first class service for me today. Open and honest with the pricing and fixed the door in no time. Im very pleased.
Brooks with Verge came out and fixed my garage door which was getting stuck. He was very professional, excellent communication, and had the garage door fixed within an hour. Very pleased and will call again any time I have issues. Highly recommend!
Brooks with Verge was the best technician I have ever seen . I will recommend Verge to anyone.
I was having issues with my garage door. I called Overhead and they sent Brooks out in one days time. Communication was great he called in advance of arrival. He thoroughly looked over my door and got it working properly. Im very satisfied with service!
I was “caught” with my garage door open and Verge fixed the problem quickly, efficiently and professionally. I found the crew of Chandler, Brian and Allen to be most competent. As an aside, they were most delightful. I would have no hesitation recommending them to anyone in need of such services.
Desmond with Verge came out and did an awesome job with repairs to our garage door issues. He is very courteous and very professional. Great job.
Thanks to Brooks with Verge our garage door is back in working order! Brooks was very knowledgeable and completed our repairs in a professional and timely manner! We appreciate your expertise and excellent service!
Brooks with Verge, Great Job! Brooks came out this morning and repaired our garage door in a flash. We are very happy with his services and greatly appreciate this company. Very Professional and soooo Friendly!! Thank You!
Thomas and Lane both did an incredible job! Highly recommend!
Lane from Verge came out and checked my garage door opener. He was extremely professional and we discussed my options. I was very pleased with the service I received. Thanks so much.
Desmond with Verge. Did an awesome job on my garage door repair.
Brooks Breland with Verge come out and done a great job on a double spring change. He was very professional and helpful. We are 100% satisfied with the job performed.
Deven from verge came out and worked on my garage door and did a very good job in very timely manner. 10 out of 10! Highly recommend request for him
Brooks with Verge was very polite and respectful. He not only fixed the garage door, but explained the problem. I understand much more regarding the function of my door now. He is an asset to your company. Thanks again Brooks!
Thanks Deven, with Verge! You got me all set up!
Eric and Tim were greatGot it fixed and serviced doors
JD of Verge did a great Job and was very professional.
Will, JD, and Devin were great! Easy to communicate with, I always knew what was going on. No surprises.
I had been looking into getting a steel door for my home. This is the ONLY company gave me the option of customizing my own door. Collin, the sales rep who came out to my house, was. very nice and helpful. He knew everything about the doors that they offered! He had pricing for the door ready for me that day and followed up. Ultimately, I did not purchase the door from Collin, but I would definitely recommend him AND Overheard Door to anyone who is looking to buy a steel door or any type of door for that matter. I will be going back to get my smart locks from there! It’s so good to know that Overhead Door is now offering more than just garage doors!
Richie with Verge Entrance Solutions Overhead Door did a great job fixing the gate to our store. Highly recommend!
Brooks with Verge. Came and assessed garage door. Knew exactly what the issues were. After discussing with him I decided to price a new door. He was very professional and helpful when suggesting how to solve the garage door issue.
Lane with Verge Entrance Solutions did an outstanding job on my garage door springs. He was efficient, polite, and clean as he masterfully replace the dilapidated hardware. He also wasn’t bad to look at while he worked.
~Lane did a wonderful job. I was extremely pleased with his attitude and knowledge of this particular garage door. Verge is fortunate to have this young man representing them. Give him a raise!~
The spring on our garage door broke. We called Overhead Door of Hattiesburg this morning - Jesse came out same day, replaced the spring, installed a new motor, gave us new remotes, as well as a new opener for the garage wall - all in this 93 degree heat! Did a great job. He made sure to explain everything as he went along. We appreciate his great attitude and how quickly he got everything completed.
Brooks and Deven with Verge were here this morning to repair my garage door. They were prompt and the most efficient service guys Ever! Can’t say enough of their capabilities and knowledge of how to do their job. Thanks for using them!Jimmy Reeves17 Marine CircleHattiesburg, Ms
I am thankful for their quick and friendly service. Chandler was a pleasure to work with and handled the case with expert customer service. I would recommend.
Lane with Verge was very friendly and efficient. He explained everything to me in a way I could understand. I would recommend his services to anyone
Lane with Verge was very professional and personal! We had such a great experience with him. He was very transparent with what he was doing and the prices of everything. Definitely recommend Lane and will request him in the future!
Lane with verge was the best! Couldn’t have asked for better service! Chandler was also very helpful and kind! Would use them again and would recommend to anyone!
We were very impressed with Eric and Tim. They got here on time, figured out the problem and fixed it quickly. They were friendly and patient with us retired folks. We will be calling them again. Thanks again.
Brittany was amazing! She really helped us out and stayed until she triple checked to make sure everything was working perfectly! Will definitely be calling if we need anymore services to our garage
Brain & Riley called & arrived to my home at the correct time. They serviced my 3 doors & took care of all my concerns. They also serviced my WiFi so that my phone could once again open & close doors. This is very helpful & needed service for me. They both were very professional & did what I consider a great job & made me even more of a satisfied customer ... this was my 1 year service update & all went well ...
Deven with Verge did a great job. Very courteous and explained in detail what he wud be doing. He went over 6 month maintenance recommendations with me. I’m a happy camper to have my doors in tip top shape. “A” plus for Overhead Door and Deven.
Chris Yates came out for Verge, and was very professional and was such a good guy. He fixed and serviced my Garage door, and now it sounds and looks so much better. I will definitely call Verge Entrance Solutions if anything is needed for my Garage. Thank y’all for your Hard work..
Mr. Chris Yates with Verge was a very knowledgeable and caring employee. He took the time to explain everything he was doing to me and didn’t seem to mind the mess. He is an extremely fast and efficient worker. He fixed my door and balanced it with absolute ease. I would recommend his work over any. I only gave 5 starts because I can’t give any more than that! Thank you, Mr. Yates for the wonderful experience!
Lane with Verge came out to fix my garage door. He was extremely knowledgeable and explained throughly what was needed to repair my door. He had all the parts needed to compete the repair today. He completed the repair and my garage door is working properly!! Thank you Lane for an excellent job done!
Great service. Chandler was very professional, friendly and efficient. Door working like new.
Brooks with Verge . We’re very impressed with Brook’s work on our garage. He’s very polite, a hard worker, and very competent in doing an excellent job on our garage. We will certainly call him again and ask specifically for him to do other jobs that we might need. He serves your company well. Sandra and Billy McCoy
Brooks with Verge did a great job installing my new motor. He was on time and very professional and left the place clean. Would highly recommend.
We were concerned as this was a new door we purchased last year. Eric and Tim did a wonderful job finding the problem of a missing bolt and replacing it. They were efficient and friendly.
Brittney with Verge done an amazing job on fixing our garage door. She was very kind and professional her whole visit. She completed her job with no issues and tripled checked that everything was working smoothly before she left. We really appreciate Brittney, she is awesome!
Brittany, Chandler and Lane came out same day we reported our issue. They called first to let us know they were on their way and their ETA and were right on time. After checking out our issue they explained to us what would resolve our issue and what would be best. They worked in a timely fashion quicker than the estimated time they gave us. They explained every thing to us. They made sure we didn’t have any questions. They were very knowledgeable and worked well together. They really care about the customer and their work. They cleaned up everything. They were awesome.
Just had a windrated 12x10 roll up door installed by Verge Entrance solutions from Hattiesburg, MS. Jeremy and Zane were theInstallers, they were both very professional and a pleasure to see work. Highly recommend them for your installation needs.
We dropped one of our remote garage door openers. Brittany suggested I go by and let them test if it was broken. They replaced the battery; did not work. The guy behind the desk (didnt give his name) tinkered with some of the wires and FIXED IT! When I asked how much they said No charge and I couldnt believe companies still did that. I would have been happy to pay for the battery. Brittany printed out the directions for re-programming the remote to the opener. We did that. It works! Thanks!
Brittney and Chandler with Verge were absolutely amazing. They were so friendly and so immensely helpful. We’ve had 3 different technicians out for various household repairs (heat, fridge, etc) recently and all 3 were terrible experiences. These two were like a breath of fresh air after that! They got out here quickly, kept the lines of communication open before their arrival, and then fixed our garage door even better than we were expecting. They got us squared away with a new remote and even programmed my car for me. I didn’t even know my car could do that!!! Their prices were very fair and reasonable and I just can’t say enough good things about them. Highly highly recommend.
Brandon and Leslie did a great job. We are very pleased.
Brooks and John did a great job of repairing our garage door. I got a text to let me know they were on their way and what time to expect them. I was given an estimate before any work was started so I would be fully aware of the final cost. The installation was completed in a short amount of time. These guys were very friendly and courteous. I would recommend this company to my family and friends!
We were in a bind to close on a new house and the old garage door was the only hold up. Brian came out and he was able to fix the unfixable so that we could satisfy the appraiser while the new door system was on order. The old door was a mess and could not even open manually; the motor was shot too. Now it’s operating fine and look forward to him coming back out when the new unit arrives. Brian is awesome; so is Overhead Doors!
Brittney w/ Verge did a great job fixing our garage door. She was quick, friendly, and professional. Would definitely suggest her to anyone in need of garage door repairs.
Brooks with Verge Solutions was most cordial and accommodating!! He was a joy to interact with. Fixed my problem straight away!!
Chris Yates came out for Verge and fixed my garage door. He is truly a blessing because I have trouble getting up and down stairs. Now I can use my garage to get out. Thank you so much Chris,. He was very polite and courteous and got me fixed right up.
Lane with Verge came right out and had us a new system installed in no time! Lane was thorough, courteous and explained the new system completely. Excellent service and company.
Brooks With Verge was here this morning and I have my garage back. He did an excellent job and was very courteous too. Highly recommend him and the company he represents.
Brooks and Deven repaired our garage door today. They were very thoughtful and helpful. We appreciate their service.
I just wanted to leave a review for Mr. Thomas. He was so amazing to me and my husband. He truly did a remarkable job and was actually on time and did true quality work. I couldn’t have asked for a better job done or a better guy to do the work. Thanks so much for helping us out. We owe you big time.
We had kelsy (forgot his name immediately after he said it, but I hope this is right) come out and fix our garage door. He got here around 7/8am and stayed till nearly noon. Didnt ask for anything but water once towards the very end, didnt take any breaks, he worked very hard and was surprisingly quiet for working on the door. Our garage is an absolute mess but he managed to work around it without saying a word. Thank you so much, man🙏
Brandon & Jeff did a great job repairing our door. They arrived first thing in the morning, the repair was completed quickly with no problems. We are so grateful to have operation back to normal. I also appreciated the extra time they both spent demonstrating the safety features, & explaining additional features we werent aware we had. Thank you Brandon, Jeff, & Verge. We will call you first with any future issues!
Deven with Verge did a great job installing our new garage door. New door looks great and he even repaired the molding around door. Top notch service. Highly recommend!
Desmond with Verge installed a door operator. Did a great job!
Brooks with Verge is outstanding. Called one day and Brooks was able to come out and fix my door. Outstanding guy and outstanding work
Our garage door played out after years of good service. Of course, it would quit when the temperatures were starting to soar and during one of our rainy seasons. It was frustrating to have to manually raise and lower the door in the rain. Our homeowners warranty brought Brian to our door.I must say that Brians way of explaining things helped us to understand what was going on with our garage door. It was working, intermittently. Today, Brian installed our new unit without complaints, and in a timely manner, even though he ran into a few snags. He has represented Verge/Overhead Doors well. Thank you, Brian, for your professionalism.
Brooks with Verge was great to work with. He was very fast and knowledgeable of the products and fixed my issue quickly. Thanks!
CJ did a great job! There were a few technical issues, but he resolved those and got everything working correctly. And he installed the keypads straight! That was a big deal to me and he made sure they were nice and straight! I would definitely recommend them to friends and family.JD also did a great job! One of my remote controls must have accidentally gotten deprogrammed after the original visit. He was in the area and said he was happy to stop by and help me fix that. He also noticed another issue with the wheels on my garage door. He sprayed something on them and now they sound a lot better. He was very helpful and made sure everything was working before he left.I have been very pleased with everyone I have dealt with at a ergo/Overhead Door. I would definitely recommend this company to anyone and everyone!
Lane from Verge did an excellent job repairing our garage door. He explained all the things that needed to be fixed and helped tremendously. We will for sure continue using Verge in the future.
Overhead door of Hattiesburg services my two garage doors in Louisiana. Had an issue a few weeks ago that they diagnosed and serviced without any issues. Jimmy went beyond the call of duty to rearrange his schedule to ensure the door would be fixed before we went out of town. Highly recommend the OHD team from the office to those working out in the field.
Brooks with Verge serviced our doors and helped program my vehicle remote to operate them. He was friendly, helpful, and efficient. Great service. Great company!
Brooks and Chandler with Verge did a superior job fixing my garage door and I am very happy with the customer service they brought to my home. Thanks
My garage door stopped working without incident and my car was trapped in my garage. I called several repair companies in the area, and overhead was the first to respond. Although they had NO appointments left for the day, they worked hard to find a way to get to me. l received a call from Chandler (the technician who repaired my door) within an hour after l reached out. He worked me into his very busy schedule and repaired my garage door witching 3 hours of my initial call. I ultimately thought l was going to have to wait until Monday (3 days) but fortunately, both the receptionist and Chandler heard the concern in my voice and treated me (and lm sure all the others) as a priority. Thank you for doing a great job! It actually works better than before.
Brooks with Verge- did a great job! Done in less than an hour and very professional. Got an appointment within a few hours of calling.
Lane with Verge came out and fixed our garage door super quick. Lane was incredibly nice and did a great job of explaining the problem. Would definitely recommend.
Brittney Verge was AWESOME! Sweet, friendly and Great CUSTOMER SERVICE! If youre looking for Garage repair or installment Request Brittney V. She will get you right.
Overhead Doors did repair work on two garage doors and we were very pleased. Jimmy and Tim were professional and very nice. They completed the service work and trained us on how to reset them after a long power outage. Would definitely recommend them.
I must say I have never experienced better service in my life from any company anywhere. I had an emergency situation with my overhead door at my shop. I called today around 10:00AM and “BAM” Will, Jason and Jeremy with Overhead door came to the Rescue. Done and working like new. Thank You men for one incredible job well done.
Brooks and John with Verge fixed a broken spring on my garage door today. They were prompt, attentive, and did a quality job in a timely manner. They even went the extra mile to lube both my garage doors as well as made modifications to be UL325 compliant to meet safety standards.Thanks guys.
Brooks with Verge was excellent. Great people skills. Very knowledgeable about Overhead doors. Did good work.
Jason is an exceptional mechanic. He repaired my garage door and now it works greater than before. He suggested a round of new guide rollers of which were nylon as apposed to steel. My new garage rollers are more quiet and efficient. I am posthumously satisfied. I recommend Jason from the Overhead Door Company of Hattiesburg any time to service my garage door.¹