My MacBook Pro had a crack in the screen that caused the whole backlight circuit board to go out. This was very inconvenient as I needed my computer for school. The staff was very polite and professional! They had my computer fixed within a week at a very reasonable price. It’s been two weeks since it’s been fixed and my computer is as good a new! I highly recommend their services.
This store gave excellent customer service and were very helpful when it came to fixing my computer. Thank you! 4/5 stars because since they are so busy it took about a week to get my computer back. Otherwise I highly recommend them for all your computer needs.
My daughter cracked the screen to our Mac Air. When I took it in for repair, they told me it would be about a week and a half because it would take that long to get a screen replacement from Apple. Surprisingly, they called me two days later to let me know that it was fixed. Apple was able to overnight the part to them. They are professional, and the Mac Air is like new! I highly recommend them.
My MacBook laptop was completely out during the middle of the semester at USM while in nursing school. Everywhere else told me my laptop would have to be shipped off to Apple and would approximately take a month or more to be fixed and returned.. needless to say that was not an option BUT I had Apple care and it would be free to do so. I had a local computer shop recommend me to Computer Max and what a blessing it was they did!My computer was taken that day and later that same day I got a phone call that the parts I needed were already ordered and my computer was taken care of in 3 days and COMPLETELY covered by my Apple care. I could not be more impressed by this shop and the timely manner of my repair! I would highly recommend them to anyone with an Apple product and I will continue to be a customer of computer max!HIGHLY SATISFIED!!! Thank you so much again!
Computer max is the place I go to bring all my phones, iPads and computers. They will give you a free diagnostics which is so helpful and they are quick. I trust them with everything
They were very professional, quick, and responsive! I took my computer in to get fixed, they asked what happened/what was wrong, and then they said it would take a couple of days for the parts to come in. 2 days later, I got a call from them saying that my computer is ready for pick up. My computer looked spotless! It looked like a brand new laptop, and all of the damages were completely fixed. Definitely recommend them!
I was referred to Derrick at Computer a Max by a trusted friend at T-Bone’s but it was Dustin who handled my desktop repair. He offered me a likely cause of my PC problem and outlined his approach to confirming a diagnosis and repair and he explained Computer Max’s billing structure. He was calm, personable and he looked me straight in the eye. He gave me confidence that I was in good hands, that I was going to be treated fairly that I was not going to be gamed. I wouldn’t hesitate to go back to Computer Max should the need arise and I would have no difficulty recommending Computer Max to anyone else in need of professional computer repairs.
The service was described and prices given after diagnosis (free). The work was performed as stated. The price I paid was the same one quoted over the phone. Other than taking several days to get to my computer (which they stated upfront they were busy), I was pleased with the service. My computer now works as it used to.
My daughter’s mac book pro needed repair. Computer Max quickly diagnosed and ordered the needed part. Her screen had to replaced. It’s now like having gotten a new laptop at a fraction of what I would have paid to replace it. I got it back in less than a week. Very pleased with their service.
This place is awesome, I highly recommend them! Sent my husbands iPhone back to apple to be repaired with absolutely no problem! We had it back in about a week!
Rick was very helpful and knowledgeable about phone repair. Great prices too @!!
My son stepped on his 3 month old laptop and broke the screen. I was expecting to buy a new laptop but Computer Max not only repaired the screen but did so at a cost far less than I was expecting. Everything works great and everyone is happy.
They were very professional and experienced, assisted me with no problem at all
I originally was suggested Computer Max by Apple support as I can no longer take my MacBook to Apple for repairs due to its age. I wanted to get my battery replaced and they told me on the phone probably a week, but when I arrived, they were able to replace it right there! Great price on that! Also, I discovered I needed a new hard drive since mine had never been replaced. That was also done in a quick amount of time (2 business days) and the employees were very helpful and nice! So glad to have this done!!!
My IMac had issues with the hard drive. Computer Max was very quick in repairing the issue even though we experienced a historic ice storm. Than you for coordinating my Apple Care.
I was having problems with my phone battery and just happened to mention to my mom I was going to have to take it somewhere to get it checked. She recommended Computer Max and SO glad she did! They were very professional and extremely knowledgeable about what was going on with my battery. They also made sure to check and found that the repair was covered under warranty which I had no idea it would be. They also answered all my questions and gave me info on helping to maintain my phone and battery better in the future. I love these guys!!
Had a major problem with my OS on my Macpro it was corrected and works great within less than 24 hoursI recommend computer maxHenry
Called numerous times abt a cord that a friend had spoken to them abt. After calling numerous times with no answer I drove there. No cord. Do not recommend dealing with them!
The employees at Computer Max were very helpful. The were able to replace my battery in one day. I would return in the future if I had any computer problems.
Simple warranty claim and even though a warranty repair is small potatoes, typically, they handled my issue with professionalism. I will be back for some computer repairs.
They were a week to get our computer fixed in house versus 4 to 6 weeks with Best Buy. They are also an apple vendor.
Computer Max acted very quickly to diagnose my computer. They were also able to save all my photos on my computer even though the screen was black and the computer was fried! I highly recommend computer max and will use them in the future!
Went to Geek Squad @ Best Buy first and they told me it’d be a month to fix my broken display.Decided to bring it over to Computer Max. They told me it would take a week but I got my Macbook back in 5 days. Quick, friendly service and quality work. Will definitely recommend.
Very good work and knowledge. Don’t like their COVID door policy but otherwise great job
I was locked out of my computer, it seemed to have crashed. Took it to Computer Max and they checked it out ... found no virus, but just removed my password so I could at least log back on and have use of it again. So far so good. I was advised as to what I could do if I wanted to make any changes. Very helpful and professional. When I had a question after hooking everything back up, I called Dillan and he helped me right away... unlike some that brush you off once you are home and on your own.
The guys At computer max offered excellent customer service! They told me what was wrong with my computer and fixed it far faster than what was expected. I really enjoyed my experience and want to thank everyone on the computer max team for helping out and doing so in such a speedy manner!
Nice people to deal with. Professional work. Got a custom built gaming PC. Kept me updated by phone.
Quickly and professional diagnosed that I needed a new hard drive. Even though they were slammed with increased work during covid19, they repaired mine promptly. My 3 year old laptop is running like new!
These guys helped us a lot with repairing our Mac Pro. I recommend them to anyone with computer problems.
Efficient and Timely. They are an apple certified repairer, so they were able to repair my sons mac book pro in house. He had it back in about a week compared to another place we tried who told us 4 weeks because they had to send it off for repairs. The problem was covered under our apple care protection plan so we werent charged anything.
They were friendly, quick to respond and they took care of my problem well.
They were very fast in diagnosing the issue with my Mac computer. They had the part ordered and repaired within only a few days. I would highly recommend.
My first time visiting your place of business and your hospitality was phenomenal. I would recommend your company too anyone in need of your service
Computer Max saved the DAY. Dustin was so incredibly helpful; my laptop is quite a few years old, but now, it is running like new. I will definitely refer Computer Max to anyone I know who is needing help with their electronics!I really appreciated the free quote before moving forward with any decisions, as well. Thank you guys so much!
A fantastic experience!!! Will always go to computer max. Who knew the pandemic would lead me to such a great find. Not only did they correct my problem but suggested a great place to eat lunch!!!
They are fast, efficient and friendly. You will know what they have found, how it will be fixed and what it will cost before you get the bill. I wouldn’t use anyone else.
The guys at Computer Max were awesome. Very knowledgeable and professional. They shared their honest opinion even if it meant I wouldn’t need their services. They serviced my computer and got it back within a week. I would definitely refer and use them again!
I bought an older MacBook on eBay and it had not been set to factory settings. I took it to these guys and they were very knowledgeable and got it wiped and set up with the best hard drive for it and did it in a very timely manner!! Professional, fast, easy, and AFFORDABLE!! They looked over my laptop through and through and made sure everything was okay and even gave me a heads up with future problem I might encounter. L I love these guys so much and I’ll always go to them with help with my electronics!
I got great service!! My MacBook Pro was just a mess! It is back up and running smoothly thanks to these guys! Highly recommend!!!
I had a broken screen replaced on my laptop. They did a fantastic job and kept me up to date on the status of the repair. I would highly recommend.
Very professional business. Fixed my MacBook Air without any problems and it now works perfectly. I am a student and thrive off of my computer working well, so getting it fixed properly and in a timely manner was so key. They exceeded my expectations.They are doing everything right to keep customers safe during COVID-19 era. I highly highly recommend them. Very nice and competent staff.
Great service, very quick and well priced. Would definitely recommend!
Very nice and professional. Computer took a while to get back, but one of the vendors shipping replacement pieces for my computer sent the wrong piece, so it wasnt their fault. They were great about keeping me up-to-date on the progress and as soon as the correct piece came in, they got it fixed and back to me quickly.
Very skilled hands are at work at Computer max. Saving your computer and laptops are basically like saving someone’s life. Particularly in my line of work. I was enamored by the consistency and frequent check ins to remind their clients of the progress. Keep going computer Max, I’m praying for you during this time.
Super friendly and professional not to mention fast and affordable! Customer service was great and they kept me updated the entire time my mac-book was with with them. I will most definitely use them again, and I highly recommend them!
They were extremely helpful and efficient! They were quick to fix my computer. I was not able to pickup my computer and they made it super easy to ship mine back to me.
We called Computer Max and made an appointment for the following day. We were there for 15 minutes when Dillon had determined the problem and recommended a remedy. We agreed and left expecting to be contacted in a few days, but Dillon called the next day and our MAC was ready! We took it home and have been using it ever since; great job Dillon! Thank You!
Needed a new battery fr MacBook Pro . Efficient, knowledgeable, and ready within a day.
Thank you for the outstanding service with my Mac. It was great to be able to use an AUTHORIZED Apple service repair center in Hattiesburg.
Professional, great service and in 2020, great COVID safe environment and protocols.
Computer Max was exceptional! They took my information, called with a cost, placed the order and let me know my computer was ready. Courteous, knowledgeable, and speedy. I hope I dont have to but I would definitely use them again.
The were very nice and honest. They kept me updated on my computer repair. I highly recommend them.Caro Rieden
Service is good. fixed my laptop. but when i called they were just rude and didn’t want to pick up the phone. i had to call twice because the first time they just hung up. i understand if they’re busy but at least be nice.
Computer Max did a great job repairing our laptop! They quickly diagnosed the MacBooks issue and clearly conversed with us to determine whether we would like to proceed with the repair. We are very pleased and highly recommend them! All-around professional crew.
QUICK/Easy/ and $10 cheaper than quotes i had before i called Computer Max...Most important (to me) because im a complete Apple head...THEY ARE A CERTIFIED APPLE SERVICE CENTER...and if you know anything about having to mail your products back to apple or trading in your iPhone to Apple for a newer iPhone and apple checks and sees that its been worked on by a non-certified person(they can tell usually) so you wont get your full trade in value, and/or having to travel many miles to an actual certified apple center, then youd understand how vital or important that is and so glad Computer Max is here. Very Respectfully, -Chris
The Computer Max guys met me at the door (COVID19). The young man immediately diagnosed my problem and ordered my part THAT DAY! These guys know their computers and understand that time is of essence. HIGHLY RECOMMEND!
The service was great. The staff was able to fix my computer quickly and efficiently. I felt that staff listened and took their time answering my questions. I will definitely use them again
I live over 65 miles from Computer Max and they were recommended for their services. My computer would not boot up, I knew what the problem was being an electronic person myself and what was needed to resolve my issue. Computer Max was upfront and honest with their service. They fixed my computer with no hassles. Thank you Computer Max employees.
Service was great! My screen had to be replaced, the guy said he would run a diagnostic and call if there were other issues. If there were issues he would call before fixing it and increasing the cost. The next day I got a call just to let me know that nothing else was wrong. I was very impressed! They fixed my computer very quickly and were very close to the estimated price. I highly recommend it.
I needed to have the battery in my iPhone replaced. They did a great job and had it back to me in less than 2 hours. Now the phone works like new!
Dustin was a great help! My hard drive was crashing. He helped me save my data and pick out my new hard drive. I dropped my computer off with my new hard drive Friday afternoon and picked my computer up Monday afternoon. Great service!! I will definitely use them again!!
I carried my Mac book pro in to be worked on. It was suggested to install a new hard drive and scan battery. The work was completed in one day at a very reasonable price. A much better visit than at the Apple store. Great job..
Excellent and fast work. Great COVID-19 precautions.
Good service
The team at Max was very responsive and a great value. My lap-top died and I needed data from my old lap-top loaded onto my new computer to support my online classes the next day---Max delivered!
The staff was competent, knowledgeable, and prompt and their repairs fixed my computer. My only quibble was over the fudging of the completion time among several staff who obviously had not communicated with one another. I will return for future repairs and I will recommend them to my family and friends.
Awesome experience! They assessed and quoted free, then the work costed less than quoted. Super extra mile service. I’ve done multiple social media posts bragging on the experience. Great job guys!!!
Awesome experience and only Apple Authorized repair facility near me which was extremely convenient. Fast, professional service and they went above and beyond to ensure I would be satisfied with my Apple service they completed for me. I cannot overstate how highly I recommend them for all your Apple and computer tech needs. Best of the best!Robert
Friendly staff, great service. My daughters phone needed a new motherboard, and they quickly resolved the issue for us. The staff explained to us what needed to be done, and the phone was sent to Apple to be fixed. We got the phone back in no time. Thankful for this service in our small city!
Patient, pleasant, very informative and helpful. Work was done in a timely manner with a notice text for pickup. Very pleased and will certainly recommend to family, friends and acquaintances when I hear about computer and Apple issues. Many thanks to Dustin and Derrick!
I brought a school computer in to be worked on for a teacher; it had crashed and they were able to get it back up and going! The staff was very friendly and fixed it very fast! Thank you for a great experience from all of us here at Vancleave High School.
Computer Max was recommended to me to have my iPhone battery replaced and the service here is excellent. The staff was very friendly and the service was fast. I Highly recommend them, as well.
Great job getting my granddaughters laptop fixed for her!
The young man that helped with my I phone battery issue was very professional, courteous, and knowledgeable. I will definitelyreturn to Computer Max if I need help with anything electronic.
My computer problem was diagnosed quickly and accurately. The technician was courteous and called me as he said he would to say what was wrong and a quote for the repair. He called promptly when it was ready to be picked up. The communication, quick service and accuracy of diagnosis was very impressive.
Super quick service! My screen had to be ordered but it came in the very next day and it only took about 4 hours for them to finish. Great customer service too. You can tell they’re passionate about their work.
Computer Max - Hattiesburg is awesome! I wasted grape juice on my apple MacBook Pro and soon after realized that i had no power. I called Apple support and they referred me their nearest authorized representative. The employees were extremely courteous and resourceful. They found the reason for my power failure within a few minutes and offered immediate solutions. My computer was back to me within a week and is operating better than before!!!
I broke my Apple Watch face on a day I was heading to Michigan to attend a funeral and not able to go to Jackson to the Apple store. Since this is a certified Apple service center I was able to make an appointment the same day, get fast and efficient service, and they sent my watch in for replacement, the whole appointment took about 5 minutes. They called the next day and the replacement had already arrived, and they held the watch until a week later. No hassle, no frustration and above all friendly service.
I dropped off my moms Imac on a Friday, I had it back the following Tuesday and its like a brand new machine. The overall experience was quick, diagnosed perfectly, machine fixed and back in 3 days and plus they are an Apple authorized repair shop. Ill be using them on all my computer needs for sure and highly recommend these guys!!
The guys are really nice! They go above and beyond to make sure your item is back to working smooth! And the turn around time is really QUICK.
Had a bad experience with another computer repair comp. so i took a chance and tried computer max .. and it was the best decision that i could of ever made. the guys at computer max were very friendly and professional. and from then on, they are the only ones of whom i will allow to fix on my computer. plus they also have laptops for a decent prices
These guys were really helpful and courteous. I had an issue with my iPhone and Apple suggested I go there because they’re an Apple Certified... something. They were able to analyze my phone and give me a very thorough explanation, very quickly. Saved me a lot of time and money over all. I’ll go back there anytime I have a problem with any Apple product.
I was directed to this location by Apple to help with my vintage Apple product. Another repair center chose to not invest in the repair and Apple suggested this location. I live 100 miles away and Computer Max arranged everything by phone. I shipped the laptop to the store and they gave me a quote and repaired it and returned it faster than originally stated. I was very pleased with the repair and would use them again for other products.
My iPhone malfunctioned. Computer Max was recommended for their services. They were very prompt and professional in explaining the process for the repair of my phone. Within a week, I had my phone back and working without complaints.
My external hard drive died. They were able to retrieve my pictures off of it for me and more than once apologized that they would have to disassemble it and would not be able to build it back. I could care less about the drive I just wanted my pictures and they were successful. Will gladly refer other to them without hesitation.
My Mac got water in the keyboard which caused the motherboard of the computer to completely crash. I called Computer Max and brought my computer in on a Wednesday morning. My computer was fixed on Thursday afternoon. The computer is back to normal as if nothing ever happened. The people at Computer Max are the nicest and most polite! I will continue to use Computer Max!!!
Bought my laptop form these guys and they are awesome people! not long after I bought it the screen went out and was out of warranty through them and they still work out a deal with me. if I have a choice all of my laptops and laptop repairs will be done by these guys! Awesome people. appreciate all the things they have done!! Will return!
Fast and efficient. I called ahead, and also emailed with questions which were answered quickly. Dropped my phone off for a battery replacement and they text me when It was done. Awesome job.
I have made multiple trips to Computer Max over the years with different problems for three different computers. Owner and staff have been unfailingly friendly and courteous and their work has been first rate. Not only that, their work has been done quickly and the charges have been very reasonable. I will continue to work on line with the shop after I move to Iowa in the fall. I recommend the shop whenever I am asked for advice re where to take a computer for repairs, etc.
Great company with excellent service. I took My iPad Mini in for battery replacement on Tuesday. They had it back and ready for me to pick up on Thursday! Very courteous staff. I observed them interacting with other customers while I waited. They were knowledgeable of the products and patient with the customers. I will continue to use them and highly recommend them.
My phone was giving me every kind of trouble known to mankind. Took it to Computer Max (which showed up as a Premium Apple Service provider) and learned that I needed to send my phone to Apple because of a defect under warranty. Took a week for Apple to get everything finished, but it was sent back to Computer Max and they got me taken care of. EXCELLENT experience with them. I will definitely be bringing all of my electronic woes to them in the future!
I was not able to log into my desktop, so I called around to several different places. Once I called computer max, that was my last call. They told me I can bring my desktop in and they would diagnose it for free, give me a price to fix it and I could either let them fix it or come pick it up and have the work done elsewhere. I chose to let them fix it. They were fast, and did a great job for a good price. They were able to retrieve all my valuable files from my old damaged hard drive, I would have paid them triple just for doing that. Thanks to the people at computer max, I have all my photos and videos of my kids growing up.
Fast service, knowledgeable employees. Very satisfied with repair and will use again!
The guys at Computer Max were very informative and helpful when I had an issue with an Apple phone that happened to have a recall on. Even after my new phone came in he helped me to switch chips and help me with a minor issue that I had with my loaner phone. They were very quick and offered me possible solutions that Apple may throw my way that I originally would not have known. Overall, I will be back and will tell others to come back.
Beyond please with the knowledge, service and timely manner with which it was provided by computer max! Office Depot (where I purchased my computer) could not tell me what was wrong but did tell me I would have to buy a whole new laptop... computer max gave me a probable cause of the issue within 5 minutes, an exact problem and estimate within a day or so and within 2-3 days my computer was back and better than ever! I absolutely recommend these guys!
I had liquid damage on my MacBook Air, and I thought that it was unfixable. I took it to Computer Max, and they were able to fix it for me! The staff was so helpful, friendly, and took the time to explain everything that they were going to do. I am so grateful that my Mac is working perfectly, and I will definitely recommend Computer Max anyone who needs phone or computer repairs!
The staff is very knowledgeable. They offered options to fix my iPhone but was honest to tell me that replacement would be best. It is nice to have a business that looks out for their customers and not just their profit line. Definitely will get my business again when needed!
These guys know their stuff. My wifes laptop was shot, and in a last ditch effort, we decided to see if someone could repair it. The guys at Computer Max definitely did the Impossible and at a reasonable price without having to wait for weeks.
I was referred to them by a friend and they didnt disappoint. No problems or issues. They got it in - did the work and called me to come pick it up. Great Job - used them again 5/2020 and again they were awesome!!!