user
Computer Doctors & Phone Surgeons
102 N 38th Ave Suite A, Hattiesburg, MS 39401, United States
Appearance
Computer Doctors & Phone Surgeons
Comments
Th
Review №1

Great service! Fixed my phone in an hour and didn’t cost too much. The guy (sorry I forget your name man) was super nice and helpful. 10/5 would break phone again to have nice experience.

Mo
Review №2

My computer was performed very quick and the price was not bad at all! The customer service was great. 10/10

Li
Review №3

Friendly and professional, quick, effective, and convenient. Reasonably priced for such great service. I highly recommend for any students at USM.

D
Review №4

Amazing service & VERY good with communication and that shows a lot about a service! HIGHLY RECOMMEND

ma
Review №5

Good price, friendly and repair super fast.

An
Review №6

Computer Doctors is the Best Place To Get Your P.C. Problems Solved..Its A Hattiesburg Gem,The Father And Son Team Are The Best...And Stand Behind Really Good Work..

Bl
Review №7

I was treated so unkind, told one price charged another, told my phones would be ready in around 3 days, It was a month, my home appointment was cancelled at the last min. When I finally got my phones back the passwords were changed and no one in the store could help me with that,I called daily only to be told the Jeremy was out, however my back up data was still on their computer, I stood crying at the door like a fool begging for my information, later was told by the receptionist to bring something to put my back up information on??? and that it was a good thing they didnt make the house call. What why? It had been a month?!! I PAID IN ADVANCE AND HAVE NO IDEA HOW THEY WERE SO RUDE TO ME WHEN ALL I DID WAS ASK FOR MY PHONES BACK AFTER IT HAD BEEN A MONTH. I RECEIVED MY DATA ON 2 USB THINGS, THE RECEPTIONIST WAS SO RUDE AS SHE TOLD ME SHE HAD TO FIND SOMETHING TO PUT MY INFO ON!!!! GAVE ME A BILL CHARGING MORE THEN SHE TOLD ME THE DAY BEFORE AND TOLD ME TO GO ELSE WHERE FOR HELP. I NEVER FOUND OUT ANY INFORMATION ABOUT MY PHONES AT ALL, They were just HANDED BACK TO ME DIRTY, the cover put on wrong.I NEEDED HELP WITH A HACKER DESTROYING ALL MY PHONES AND ACCOUNTS. THIS COMPANY MADE ME FEEL SO MUCH WORSE, LIKE I WAS GETTING THEM TO DO ME A FAVOR, I PAID 200.00 ON ADVANCE AND EXPECTED MY BILL TO BE OVER 1,000 DOLLARS WHEN He Finished ... I regret giving them any money what so ever. I would never ever recommend them. They treated me like I was nothing, and I followed the instructions of Jeremy,and he could not even call me, and tell me what he did on my phones, only sent his sister out to hand me my stuff in anger! WHAT A HORRIBLE WAY TO TREAT A PERSON PAYING THEM. Horrible,unprofessional,rude, condescending, holier than thou, pretentious, treatment.

Fr
Review №8

They revived my MacBook on two different occasions. Excellent work. Especially if you have a Mac, I recommend using Computer Doctor.

Bl
Review №9

Had great success here. I have been having issues with my desktop so I brought it in. Less than 2 days later they had it figured out and ready to roll. Not only did my tower get fixed they went through it and helped out my poor work of putting it together. They tweeked some issues in bios and worked out some issues with other hardware. This thing is a rocket ship compared to before. Also, the price was much lower than what I figured I would be spending. So, beyond expected service with below expected prices. My first experience with them went perfectly.Can not recommend enough.

Ta
Review №10

I’ve had my MacBook Air for only 2 years and after turning it off for a few hours the screen never came back on. The black screen issue was all over the internet and I tried lots of resets myself with no success. Apple support wanted me to drive to Atlanta, as that was the closest store that was open. Luckily a friend recommended Computer Doctors before I went to that extreme! It took them about a week to repair my laptop, because they had to outsource my repair. They were very communicative throughout the process and the price was very reasonable. I would definitely recommend. I’m hoping I don’t have anymore technological issues, but I would 100% return to Computer Doctors.

Th
Review №11

Highly HIGHLY recommend anyone that is looking into building a custom pc, or repair!! They even overclock and stress test to make sure they get you the best product possible!!! Me and my brother went to them after being victim to another company and computer doctor really knows his stuff and went above and beyond to not only deliver a solid product, but made sure we wouldnt experience the same results and restored our faith in prebuilt pcs 👍👍 thanks for the amazing attention to detail and the delivery of a truly amazing product!!!

Se
Review №12

Great service and got my laptop working within 3 days of me dropping it off. Best electronics repair service in town!

Su
Review №13

They are very helpful I will recommend them to anyone they had my iPad down and done an excellent job and they keep you updated about what’s goin on with anything you bring to them! They also have VERY reasonable prices. They helped me when cspire didn’t! I will for ever be great til thanks guy!!!!!!

Ca
Review №14

Great small business. They were friendly, patient, and reasonably priced. I would recommend taking your device here.

Ka
Review №15

I have been going to the Computer Doctor for several years now. I have NEVER been disappointed! Hes certainly a 5-star businessman. He always works to get you the best deal he can, and he makes sure to explain the whole technical process to you in a way thats easy to understand. First choice for me, always. :)

Je
Review №16

A friend recommended Jeremy to me, and Im so glad she did. Hes so knowledgeable and helpful. Im one who can operate a computer externally but understand nothing about the internal workings, and Jeremy patiently understands that and is able to communicate with me. Hes not only a superb computer doctor but is also a good teacher. I value his service.

Do
Review №17

A+ Service and communication! I highly recommend them and will be back for future services!

Ch
Review №18

Ive known the computer doctor for six years, and I wouldnt take my business anywhere else. He has fixed multiple computers for my family and me, and his prices are very reasonable. I dropped my laptop off around lunch time, and he had it ready to go by early afternoon the same day. He gives you a quote before working on it, and I have always been pleased with the results. Support local business, and SAVE money by going to see the Computer Doctor. Great, professional, and reliable service.

Jo
Review №19

Great Customer service, great price!

Am
Review №20

They were very friendly, helpful, and fixed my MacbookPro. I also love that it is a small, local business. However, the most amazing thing is that they have to sign a piece of paper saying to contact you if it will be over a certain amount. They must have forgotten to do this, and in my previous review I mentioned it. Within a few hours I got a call from the owner apologizing and that he already refunded the amount over what I was hoping to spend! I absolutely would not have expected this as they really are a wonderful small, local business and it wasnt much over what I wanted to cap my spending at. This is a very trustworthy business run by very caring people.

Ja
Review №21

Jeremy is a great guy! Very knowledgeable with fast, friendly service! Went out of his way on a Sunday to get my work cell repaired. I 100% recommend him!

sh
Review №22

Computer Doctor Are Very Very Understanding And Cooperative. They Did An Awesome Job On My IPhone SE Today And Finished The Job With Excellent Skills. They Are Fantastic To Do Business With And They Are Some Very Nice People. They Will See Me Again In The Future. Thank You Computer Doctor.

Ti
Review №23

My Hp Pavilion laptop fried the motherboard and died! I had approximately 200GB of data stored and was afraid Id lost everything. After reading the excellent reviews online, I gave Jeremy a call. He was polite and professional, but most of all totally honest. He was very knowledgeable and could explain the issues in laymans terms. He was able to recover my data and gave me some great tips before purchasing a new laptop!

Ch
Review №24

Srry made a mistake

Ca
Review №25

Jeremy has been very professional and helpful. He and his crew are very patient and understanding. He has made my life easier and the Computer Doctor will be my one stop shop for all my technology needs!

Ja
Review №26

That place is great was done with my phone in 40 mins

As
Review №27

I cracked my screen on my boost max zte. I needed it fixed in a hurry, so I called around to get Some affordable prices but no one hardly fixed this type of phone.. My last option was Hattiesburg Computer Doctor..They saved the day..Their service was affordable and they fixed my phone in a very time efficient manner. I had my phone back in no time. These guys are a lifesaver...

cr
Review №28

Great better yet superb service, very reasonable, and very understanding when it comes to getting the job done. Fixed my 5s with no problem. Ill be be back with my laptop, it needs some TLC, appreciate your work again Jeremy ✊🏽

Te
Review №29

Came in last minute passing through town on a road trip. These guys saved my ass. I would HIGHLY recommend them to anyone who is looking for a flawless, speedy repair at a fair price. Glen and Jeremy are extremely knowledgable and skilled at what they do. Not to mention the customer service was amazing. They actually care about you leaving there happy and with a solution to your electronic troubles. Thanks again guys.

Ju
Review №30

My experience with the Hattiesburg Computer Doctor was wonderful. Jeremy was so helpful, he was easily able to diagnose and repair the problem my office was having. If you own a small business, and dont want to pay big business tech support prices, I highly recommend the Computer Doctor.

Jo
Review №31

My parents live in Hattiesburg. My siblings and I have all moved to other areas. Computer issues have always been an ongoing area of difficulty and it has been great to find a company that provides an in home service to address their computer needs. The technician came out to their home and spent hours addressing a multitude of minor issues that have stacked-up over the months. For the first time in years they are able to use their computers and devices without a single problem or need to trouble shoot anything. We cant thank them enough for this service!

Do
Review №32

Jeremy is a great guy. Weve been connected for about a year now, and he is always well knowledgeable and experienced in all things computer repair. Fast, friendly, and great prices. Cant beat it!

Je
Review №33

It is well known that todays customer service standards are lack luster to say the least, as a matter of fact I literally hung up on the last guy (Hattiesburg local) because he only wanted my money and or told me to look it up on Google which is an insult to anyone with half a brain. I admit my situation is a bit extra ordinary mostly based on a limited budget. Thanks to Jeremy 90% of my stresses are over and he guided me step by step on the best rout going forward, while risking giving my money to a competitor that has what i need now. That kind of care in my book is worth waiting the time to give him my business. Yes im a real person and this review is straight from the heart, so thanks Jeremy and hope to see you soon.

Sa
Review №34

Jeremy Thompson IS MY GO TO for all my phone repairs . He has fixed my busted screen, phone head set port, water damage, stuck buttons, and general wear an tear for almost three years now. I still have the same phone through all Ive put it through because he works his magic. His prices are fair an he is super polite. I always appreciate his honesty and timely manner. Dont waste your time with big businesses! He is way more personal and affordable! He IS the computer doctor!!

Br
Review №35

I recently had a great experience at the Computer Doctor while dealing with computer issues. Glenn was very helpful at the front desk and my computer was fixed in a timely manner. I definitely recommend this local business for all of your computer/phone problems!

An
Review №36

What a wonderful experience! Jeremy is very knowledgeable and extremely helpful! He helped us resolve many issues in just two hours that have been plaguing our business for months. I completely understood EVERYTHING he shared with me. I wish I had known about him years ago. We highly recommend his services/tutoring. We will be giving him all of our business needs in the future.

Ka
Review №37

Very timely! I loved the customer service I received and opinions for other things I may need as well. I definitely recommend them to everyone!

To
Review №38

Jeremy is a life saver! 2 hours and my daughters busted I-pad 3 was back to new!!I did shop around for different computer shops and was advised to go see jeremy. Not only did he have THE BEST PRICES from Hattiesburg to Oak Grove, he was so personable and attentive. He even gave me a quick tutorial on how the screens are replaced. Thank you for your service Jeremy, I will definitely recommend you to friends and family. 👏👏👏👏👏

Un
Review №39

About a month ago, I brought my iPhone 7 in for what seemed like the typical screen repair.First, the screens they use seem to be cheap knock-offs even though I paid around $120. Either the installation was poor or it is a cheap knock-off because whenever I pressed the screen slightly hard in any one place, it created an iridescent/rainbowy effect. This is something that *never* occurred on my old, original screen.Now, the big stuff.Within a very short amount of time after the repair, my phone begins losing service. In the beginning, it would only be for an hour or so then come back. I was content. However, I had no service for almost this entire past weekend. I’m glad no emergency occurred. My phone is looking for service as I type this post.I take my phone back to these polite gentlemen in order to hopefully resolve the problem. I wait and wait, and one of the men brings my phone back taken apart stating that their repair should not have affected the phone’s service. Okay, sure, but my phone is still losing service. Something that NEVER occurred before the repair. I am basically told that I will need to take my phone to an Apple Store miles and miles away forgoing the reason I came to them in the first place, to avoid Apple. I would call Apple to see if my warranty is still valid (which I don’t think it is considering I got a Third Party to fix it), but my phone is STILL searching for service.I am adding another story that occurred while I was there, so you may also avoid their business practices. I was in the company of a very nice gentleman with a doctorate. He had a problem remembering how much money he paid for the repair before picking up his computer, so he asked if they had a record to verify. They didn’t. When he jokingly said they should be better at accounting, an EMPLOYEE said the following: “Yeah, well, it is what it is, being a small business.”Excuse me? Since when does being a *small* business excuse your business from being disorganized with your accounting? This wonderfully nice man may have paid HCD $50 more than he should have because HCD could not keep a better track record of finances?Please, take my story as a warning. If you still wish to use them, by all means, but hopefully there are other “small businesses” that care a little more about you and especially your finances.EDIT 8/12/2019 5:30 PM : Response to the OwnerHello, Owner!Youre right. My phone had no problems when it left your shop, but isnt it odd that merely within a day or so, I begin losing service after no such experience? Call it coincidental, but I do not think that is the case.I appreciate the warranty, but I do not think I will be returning to your shop. I have found someone else in Hattiesburg to help, but again, thank you!Receipt or not, I was appalled by the comment by your own employee, stated in my review, that was not acknowledged. The comment is another reason I wont be going back. (With that said, the gentleman who had the receipt or not seemed pretty adamant that he paid, but Im just an outsider to the situation). The lackadaisical attitude he seemed to have toward finances did not jive with me! Im sorry!I never implied that you *never* cared, not in the slightest. I still told people to use you if they wanted and still explained it was a polite experience. Your employees are nice and seem to mean well!Thank you so much for your quick response! Have a blessed day!

Au
Review №40

Good place to get your phone, and computer fix, or buy a computer. There prices are pretty good.

He
Review №41

Very friendly, knowledgeable, and affordable in smartphone, computers and laptop repair! And they warranty their work! I would highly recommend the Computer Doctor and would not take my business anywhere else! Evan and Heather

Ja
Review №42

Be careful. When you dropnof items you are required to sign a document stating there is a minimum charge for service. My assumption (yes assumption) was that this was for simple fixes. At the advise of the Verizon dealer, I dropped of an iPad that wouldn’t activate. I got a note back that they tried but were unsuccessful. When I went to pick it up, I was charged $25 for trying. Yes, I signed a statement agreeing to a minimum charge after being assured by the technocian that it was an easy fix. Be careful. You’ll get charged even when you leave the shop with items just as broken as when you arrived. Poor customer service in my opinion.

Jo
Review №43

Really knowledgeable and helpful. Everything was done in a timely manner. Highly recommended.

Da
Review №44

I live supporting local businesses, and Computer Doctor makes it easy. Great service and good prices, so tell your friends!

Gi
Review №45

Jeremy is prompt to arrive, efficient upon arriving, solves every problem, has saved my sanity NUMEROUS times. I have already recommended him to friends and I would recommend him to anyone.

Da
Review №46

Great trust worthy person to use for all your computer,tablet and cell phone problems. Has fixed all of my problems in no time at all. I will use them from now own when I have a problem.

Ph
Review №47

These guys are great at what they do,I tried them and they didnt disappoint me(excellent work)I highly recommend them.

Em
Review №48

Great service and very friendly staff. Got my repairs done with good quality!

Ni
Review №49

Super nice guy and top notch work at great prices! Jeremy saved my computer which had all my work files on it so Im truly grateful!

Da
Review №50

I would recommend Jeremy to ANYONE. He is competent, he is friendly, he is dependable, and he cares about his customers.

Kr
Review №51

Excellent service. Been using them for years.

Br
Review №52

Came to my house and fixed my phone screen in 30 minutes. Have used him several times for other jobs and always does great work for the lowest rates! Highly recommend!!!!

De
Review №53

Super friendly and solved my problems for a reasonable fee.

De
Review №54

I broke the screen on my iPhone and Jeremy fixed it the same day for a reasonable price. He is honest and cares about his customers. I wouldnt trust anyone else!!

Ja
Review №55

Had a broken screen on my iPhone and a messed up charger port. The replacement of both was fast and affordable. If I wasnt already friends with the Computer Doctor, Id make friends with him.

Ku
Review №56

Really nice people, did a great job quick and the best price around will use them for all repairs

Ja
Review №57

Came quickly...took care of everything...yayso nice and knowledgeable

St
Review №58

These guys are the best! They fixed the email problem I was having with my phone in under 2 minutes.

D
Review №59

Very friendly and very professional. Fixed my MacBook quickly and for a great price they will definitely get my business again!

Ba
Review №60

The Doctor came and helped me out of a bind. I had no internet connection and could not conduct my business. He had me fixed within an hour and sped up my computer.

Sa
Review №61

Prompt and courteous service. The place to go

Is
Review №62

Great service, in a very timely manner!

Ty
Review №63

Best in the business

Ke
Review №64

Loved it

Information
8 Photos
64 Comments
4.6 Rating
  • Address:102 N 38th Ave Suite A, Hattiesburg, MS 39401, United States
  • Site:http://hattiesburgcomputerdoctor.com/
  • Phone:+1 601-557-0411
Categories
  • Computer repair service
  • Computer consultant
  • Computer store
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:10AM–1PM
  • Tuesday:Closed
  • Wednesday:10AM–1PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–1PM
  • Sunday:10AM–1PM
Similar organizations