The store not the best Clothes were everywhere and there were barely registers open and when there were only two were open when lots of people needed to check it took us almost on hour to check out I wish it was better that this but if you are looking for good style clothes and you Dont care about service you should go here

Wonderful shopping. Store was uncomfortably hot inside.

It was nice to find the pants I wanted and the employee had a good additude

Very nice and organized. All the salespeople were friendly and helpful Lots of sales on clothes.

Basically retail stores are evolving into self-help entities with the great search for their one lonely cashier. However, the employees at this location were very friendly and helpful.

I ENJOYED SHOPPING IN HERE AT THE TIME IT WAS A SALE I DIDNT WANT TO LEAVE I BOUGHT SEVERAL THINGS AND THEY HAD A BATHROOM COULDNT COMPLAIN ABOUT THAT CANT WAIT TO GO BACK

Over priced horrible service

Really good staff and selection of the type of clothes I like, the cashier was really nice and customer focused!

I order 2 bra online from the warehouse and when I opened the package it was two shirts, I was very disappointed. Then the cashier was impatient she didnt let me decide if I want to exchange or do a refund, she went ahead and did it anyway, I was upset because I purchased it with my debit card and I had to wait several days for the money to go back on my card and I still dont have my two black bras !!

Poor customer service. One checkout person for mens and womens departments. 5-6 customers lined up to checkout with a 20 minute wait for service. Other employees around the store but no one to help checkout customers.

Nice store, good selection

Went in to look at bed in a bag. The sales associate used two words to instruct me to them. Then there was only a limited selection. Very un-impressed! Do we buy everything on the internet!

Be sure to use your JCPenny credit card for a LOT of discount $$$.Great store at Turtle Creek Mall Hattiesburg!!@

Great store and nice workers

I Carried a Ring in to have it Repaired for Some Damage, But I didnt notice that one of the Diamonds was missing. The young Lady informed me about it and put it on the Ticket. She informed me she was the Supervisor of the Department. She was very perfesatioal and pleasant!!

Nice store clean bathrooms

Great Customer Service with a Smile.

Ill be glad when they open fitting rooms again. I understand theyre closed for safety, but we dont have a JCP in Meridian, so if I purchased a wrong size, it would be a pain to return. My friend, however, a standard size lady, bought 7 items of clothes and was so excited. She loves JCP. It wasnt busy so it was easy in and out.

Its very busy but nice

Great product, special prices for a old man of 84, very friendly help, and courteous also. Been a customer of Pennys 17 years, began in western colorado at Grand Junction, my aunt worked there.

Rudee people think they know everything overpriced garbage glad jc penny is going out if business

Clean store but choice of clothing is limited for mens wear.

Not enough stock. Not enough cashiers

Sad they are closing so many stores

Great help, clean bathroom, decent selection & prices

Awesome clearance racks!! Amazing deals..

Its nice clean and great candies, drinks, and a lot more

It was ight

Im just happy to find a JC Penney here in Mississippi..our Laurel store closed . Bummer 👎

Store was unkempt and associates hard to find. The cashier was nice,but when I mentioned the messiness in the big and tall section, she shrugged her shoulders at me. I found half of what I was looking for because there was no associate working in the mens dept at all and there were lots of empty space on the racks and shelves.

I always shopped at JCPenney and loved their womens clothing and jewelry. We no longer have one in our mall or city, so I like to find their stores at other places when traveling.

Not much to say. All about the same across the US. Good prices & products. Been shopping at various stores since a child.

We went in for school shopping, found what 3 other stores did not have. Shopped some sales, beauty prod. and it was a nice experience. Thanks

The is the store is a great department store. From the merchandise to the customer service, all was great.

Service was very friendly and my cut was done pretty close to the picture I showed the stylist. But my daughters cut was nothing like the picture she showed the same stylist!! She didnt complain at the time but once she tried to work with her hair after we left she realized how crooked and nothing like the long bob it was suspost to be!!! People its a basic cut, it should not come out looking like a page boy, same length all the way around cut!!! She finest want her hair any shorter so it will take months to grow the length back out enough to try again to get the long bob she wants and has had before.

It appears that many of the items Pennys is known for are not available in store so you can see and feel theitem.

Early afternoon on Sunday is a great time to come. The store is not too busy and there is help if you need it.

J C Pennys in Hattiesburg still has a lot of inventory but not everything is clearly marked. Kind of frustrating.

Sales associate was rude and pushy

Its alright but it isnt like it use to be a few years back..

Nice store, great prices but short on staff. Pennys did not have the Hush Puppies that I was looking for. Overall I like Pennys.

I love me some JCPENNY!!! Great sales all the time, friendly service, and clean store. If your good with credit I do suggest their credit card...its perks are more than worth it!!

Garbage

Great pre black Friday sales every year

Great place to shop. Very helpful service. Always someone around to ask for help.

Just browsed a little

Best customer service I have ever had!

Good sales prices. Better prices for JC Penny reward members.

I LOVE this store

It was ok.

I was called a terrorist and kidnapper by store management. Cant say much more it is an offical complaint

Very courteous and helpful. Wonderful personality. People person.

Not really what it used to be. Still good clothes and good deals but just not the selection they used to have..

Had to return shirt that I ordered. Returned item got refund to my card. Service was fast and hassle free.

Had my mom hair done. Service was on point

Went on black Friday and all the employees were nice and hot checked out very easily.

Found what I was looking for but when you put a sale sign above an entire rack of shoes, those shoes should be that price. Check each sign for the fine details.

It is what it is nothing special and sorta cheap feeling cloths

Great working environment and as a customer the Tupelo store have overall the best customer service hands down. Your shopping experience will be amazing not alone the prices are hard to beat.

Everything is over priced, and theyve had the same things for years

Wonderful deals

This location never has enough registers open, waiting in line takes to long. I like shopping at JCPenney just needs better customer service.

We had a much better experience yesterday and a nice sale.

Went and had my hair done. I messed you and decided to DIY stripping color. Basically I jacked my scalp and hair up. But the stylist was very sweet and caring and helped me get it to a nice blonde, brown. She couldnt get all the green out because I messed up my hair. But she worked serious magic to get it nice and respectful looking. Will def be back.

It was MAD crowded bc of it being In lack Friday...not so much people shopping, but standing in line after they shopped. I was looking for a washer/dryer set and the appliance person was late coming in so I had to wait for her to get there. She was very helpful in explaining the features and the price. The only negative thing was the people lined up around the corner and I couldnt really get to the set I want bc people were lined up. Not good thinking on JCPs part - not having enough registers open.

Love to shop JC Pennys, customer service is great, has good sales

Service was pretty good but when i began my checkout 1 of my items wasnt a purchasable item? I still dont understand how that is possible but i was not allowed to purchase it.

I dont like how they follow you around the store like you are about to steal. If I could give them no star then I would

Nice store, they did seem to have the feel of a store that is approaching closing

Great service

A store that has FAT BOY friendly clothes is always good in my book.

Great place great prices

I took my 15 yr old granddaughter to the salon. I left her with 23 dollars for a trim while i went into the department store, she called me to tell me she needed 4 more dollars, before I could get there, the hairstylist said to her. Just give me what you got and get out of here.Go! She was very rude! Never will I go back!

Staff there are super helpful, they will do everything in their power to make sure the customer is satisfied, specially the manager (Angie) :)

The salesperson yesterday was so very kind and determined to help me, she went above and beyond to replace my broken item, found it on the computer and ordered it for me, she was so patient, wished I could remember her name, to tell her thank you again!!!,

Good selection of merchandise most of it on sale Only drawback was 1 cashier in the whole place

My visit to JCP was very nice .

Employees are very helpful, and knowledgeable about their product.

The hair salon was amazing .

Clean, friendly staff, enjoyed my visit

They dont have the prices on a lot of there clearance items

Very little to choose from in plus size for women

I was there On january 2015. One of the best Department Store In Mississippi.Good branchs and Good prices

Nice

Pleasant place to shop and not be in a rush.

Very Poor Service at this location in Hattiesburg, MS. I will NOT be back !!!!!! When I went to the counter Nobody asked if I needed any help !!!! They are one of their employees sitting in a chair playing on her phone and the other was cutting a guys hair. I went to the Store Manger and told her what had happened and I got a Appointment for 2 PM. I wished I had went someone where else because she made a mess out of my hair. Its will take months now for my hair to grow back after she shaved it all off. I DID NOT tell her to cut all of my hair off in the back of my head and leave it long just at the top. Their Manager Carla thought it was funny!!! So if you want your hair be a HOT MESS then visit this JC Penny Salon in Hattiesburg Mississippi.The truth is, a hair salon can be dangerous and anytime an employee or owner has been negligent, a client may have the right to sue. A lawsuit could cause you to close down your hair salon temporarily or permanently.

No one answers the damn phone.

It doesnt have enough dude stuff

Great customer service .support you local law enforcement!

Great deals and great service!!

Love shopping for my grandbabies there

Nice visit.

Great service and great deals

Really good sale on this week.

Very bad service, employees were very rude. They were laughing at us, I would never go again

Low end luxury, good prices

I didnt see any pennies, tbh

Good selection but pricey

Friendly sales staff but no one on one help available to expidite visit.

Great selections for the whole family.