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Sound Advice of Hattiesburg, MS
6372 US-98, Hattiesburg, MS 39402, United States
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Sound Advice of Hattiesburg, MS
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Jr
Review №1

I went and got my radio installed here...great staff and great prices I definitely recommend yall checking this place out

De
Review №2

Great place been doing business with them for years.

Fr
Review №3

I will NEVER, NEVER EVER spend one dollar again @ Sound Advice in Hattiesburg!!!!I will literally drive to the Coast before they ever get another dime from me!!!! And I mean that!!!!They will be reported to the BBB!!!! They told me they would order me a subwoofer box!!!! Three weeks later I call and ask about the box!!!! I get up there……. Then, he won’t sell me the box!!!!!You rather get no money than a little money!!!! Your loss!!!!!

De
Review №4

Great people and very helpful. Top of the line products.

Rc
Review №5

I had a appointment for window tinting on my 2019 Chrysler S. It took a little longer than what I was told it would take. But, was it worth the wait? Oh YES, the tint in my car was absolutely beautiful. Thanks to the dude for making it perfect!!!!! I was waiting for the job to finish with another individual that was getting a sound system installed. This man (Dont now his name) came out and offered him pizza and Gatorade. These guys are the best!!! Id recommend anyone to go to them. One more thing. The lady behind the counter, shes the best at CUSTOMER service!!!!!

Br
Review №6

The man at the counter was so busy that me and numerous others were standing just waiting for quite a period of time. Good knowledge but highly understaffed

Jo
Review №7

I had several issues, but they were resolved to my satisfaction. Will consider using this business again.

Br
Review №8

Customer service was good. Mel was very helpful and knowledgable. I had two blown out speakers in my car and she helped me by recommending replacement speakers. The price was fair (same as the online retailers), the installation was cheaper than I thought and everything only took a couple of hours on a busy-looking Saturday. The speakers she recommended have great reviews online and sound great so far. Thanks Sound Advice!

Sa
Review №9

We reserved a Uhaul online and drove there, a guy came outside and told us that uhaul was closed. I told him we had reserved it online. He said okay hang on and went inside. Came back ten minutes later and told us he doesn’t have to do anything, that we do it all online and walked off. I tried to verify my reservation online and it wouldn’t verify and let me do anything. The guy wasn’t helpful at all and made it clear he didn’t care.

co
Review №10

Had a reservation for a uhaul secured with a credit card - showed up on moving day only for them to tell me “sorry we double booked and don’t have a truck for you”. This is highly aggravating on a day when you you have a lot to do and are on a time schedule. They didn’t offer anything to make the situation better either just “sorry”.

Da
Review №11

Friendly and knowledgeable staff

Ja
Review №12

Very nice people. Speakers sound great. We had a simple issue and the owner came and personally talked to us and quickly fixed the problem with ease, definitely recommend.

Pa
Review №13

Mr. Mike was great. We told him what we were trying to do and he told us what would work. After the install we were very pleased. The only reason I did not give 5 star was it was so hot in there. Changing from 4 star to 2 because the equipment lasted about a year. Junk

Rg
Review №14

Got a new head unit and speakers from here. At first glance really nice shop. I have had nothing but problems with the head unit since day one. I took it back for them to make it right and they said nothing is wrong even though the face bounces off with every little bump. A strong breeze could pop it off. Definitely would not recommend and will never use again.

Ma
Review №15

I have been doing business with Sound Advice since I moved to Hattiesburg this summer. Mike has been extraordinarily helpful in guiding my choices and giving me the best possible options for building my sound system as lighting my car. Mike has gone above and beyond to make sure the job has been done correctly and even has gotten involved personally with my build to ensure the car met my expectations. I will continue to take my car to only Sound Advice and will continue to let Mike and his staff take car out my cars.

Ho
Review №16

I brought my car in to get the windows tinted which was a 40 mile drive. The man who was to do the job didnt show up to work that day, so the owner got out there and did it himself, which impressed me since I figured he would have just rescheduled me. 12 years have gone by and my tint still looks great. Cant speak of anything other than the tint job but for that I highly reccomend!!

Ne
Review №17

They explained all options. They have a great staff and options for almost every budget.

Ma
Review №18

Stopped by here to drop off my U-Haul and had a look around the shop, got some quotes on window tint and a camera for my car. Everyone was nice and friendly, they explained everything to me and did a great job hooking up the camera, the window tint was great as well, Im very happy with it all and Ill definitely be back for more.

Me
Review №19

Everyone was super friendly. They communicated well and addressed the issues I was having in a professional manner. I would definitely recommend them.

Je
Review №20

I spent almost 3 grand for them to screw me over. It was all smiles when you spending money but when stuff hits the fan about their install and work they dont want to fix what they messed up and give you the run around. Told me my replacement Cd player would be here in 7 days it is now 14 days later and the Cd player wasnt sent off when I came into the store they all hid when I ask to see the new Cd they said that was shipped. Come to find out it was one of the Cd players that was in already in the store and told me it was the new one the manufacturer sent and said it was a upgrade. Lies!!!!! The Cd they were trying to give didnt do half of the things mines did. More of a down grade!!! So after telling them that the manager comes back and wanted to test my Cd to see if it works and Im like really!?? Thats the whole reason Im here because your employee told me my Cd player was messed after he tested it. So this means they didnt test it to begin with like they didnt sent my Cd player off . Moral of the story is I will not be doing any more business with them. Waste of time and money.

Ja
Review №21

The staff was irritated by simple questions regarding two subs that i was going to purchase for my sons 18 birthday. The one assisting me got an attitude and told me to go research the info for my self on specs for a sub they had in store. Need less to say I went and bought my sons subs from a different store. I strongly encourage anybody considering doing business with Sound Advice to reconsider and take their business to Hi-Fi.

Ta
Review №22

Angel and the other staff are so helpful and accommodating. They stayed open an hour after close to help me with my BAID issue. I will definitely be coming back for modifications soon!

Da
Review №23

Owner was great. His staff not so much. Staff didnt have a clue what was going on but the owner was very helpful and knowledgeable. My biggest complaint was they kept my vehicle for 4 days. But the product was awesome and worth waiting for. Plus this wasnt my primary vehicle.

Aa
Review №24

The knowledge and experience within this business is fantastic. They stay busy because the know whats up! And their products are top of the line.

Ma
Review №25

Good products and technicians. Convenient location. Staff is friendly.

La
Review №26

I took my car in to have the windows tinted and found the staff to be professional and friendly. I highly recommend using them for your window tinting.

Bi
Review №27

Got my speakers installed here. Job was done poorly, had to go back twice to fix the issue and still am not satisfied with theyre installation. Wasted my money and will never recommend anyone going there.

Da
Review №28

Let me start off by saying that I don’t ever review anything, but I had such an overall great experience that I had to give 5 stars (only because it wouldn’t go any higher). The customer service is absolutely great. I do all my own audio installs but I didn’t want to tune my amp so I brought it to the guys at sound advice, remarkable difference in sound quality and it didn’t take long either. The staff was very helpful as well; after everything was done and I started to leave, my truck wouldn’t start (my fault for having a loose battery connection). One of the members (forgot his name) stayed and helped me as much as he could until it was leaving time. Honestly couldn’t have been happier with my service. Great job guys. Will be coming to y’all as long as y’all stay

To
Review №29

This is my first online review of anything ever. My experience was SO bad I felt like I had to warn anyone taking their vehicle to this place. First, the guy I talked to about a product I wanted wouldnt stop talking long enough to hear what it was that I wanted. He ordered the wrong unit. Took FOREVER to recognize I was in the store to come answer my questions. He told me the business would eat the cost because he ordered the wrong part.I was told it would take 2-3 hours. 5 hours later I still hadnt received an update call. Finally, 30 minutes before closing I called to get a status, I was told that they could only finish part of the work. Then they call back and tell me they werent going to eat the cost. Then they tell me that it was going to be MORE money than the original quote AND Id have to bring it back 2 day later to finish the job.They said to come there and pick up the car they were 10-15 minutes away from being done. I left my daughters birthday party to go pick it up because I couldnt go without having my car for 2 days. I waited in the lobby for another hour! This now makes 6 1/2 hours since I dropped my car off. They hid in the back and no one would come out.Finally, I ask for my car as there was only 20 minutes left in my daughters birthday party. I get my car... not one single bit of work had been done to it. Not one thing. I wasted 6 1/2 hours, missed my daughters birthday party, for nothing. Not even an apology.TERRIBLE.

ch
Review №30

My two subs were not working so i stopped by thinking they would look at the fuse or see if there was a short. Oh no...$45 just to do a amp test and check the ground wire. Only to find out that it was a present button on my stereo that got turned off by my 8yr old by accident. So Mike says he wished they would have thought of that first . So he said that he would knock off $10. Wow! $37 to press a button on my car stereo. Must have worked up a sweat but I can guarantee I will tell anybody about that experience. I would have been glad to give $10 for their time but so much for good customer service. Mike if you read this, I am the guy that had the little black dog that I walked for 2 hours when you said it would only take under an hour to do a test. By the way Im on a fixed income cause Im legally blind and have limited driving due to special glasses I got at age 31...Im now 41. I had the blue Honda 2003 crv.... Thanks again for unfairness but the world is full of that.

Ma
Review №31

These are great people who will take care of all your automotive audio questions and issues. Not only will they do, audio, but also light installs, lift kits, rim sets, etc.

Du
Review №32

DO NOT GO HERE!! If you need car audio installation youre better off doing it yourself even if you dont know how. Horrible service and instead of fixing it they try to make you spend more money by lying to you and making up issues that dont exist to get you to spend more money I actually called mike out on several lies this dude and his shop are straight trash

Ti
Review №33

DO NOT SHOP THERE!!!!We took my sons first truck that he payed for himself, 96 S10 that had acasset tape player and paper factor speakers in for a simple Pioneer radio and Kicker speakers on a Saturday. They promised it would be ready that day. We got a call saying they did not have a bracket that would fit even after meeting with the owner Mike the week before saying what we wanted on 8/25.Wanted until Wednesday and my wife had to pay while they were open but I could not get it until after hours.I drove it him and it sounded worse, wrong butracket and they broke so many parts in the process. The we looked and the wrong speakers were installed.After 7 weeks, they said they finally got the speakers in. At this point of calling every week, I just wanted to be done with this crook.It was a nightmare dealing with this company. They hide, cannot tell you of any updates because the counter girl Angle claimed she never had time to talk to Mike.They will never get business from us and friends of ours. THE WORST CUSTOMER SERVICE AND WORK!I wish I could give them 0 stars.

Ji
Review №34

They have a great group of installers here that know what they are doing. Dont listen to the but hurt people.

Je
Review №35

They are definitely the best in the business in the Hattiesburg Ms area. I recently purchased some speakers and the installed them for free, they are very friendly and they aim to please the customer.

Ch
Review №36

It took 7 hours for them to tint my wifes Toyota mini van. After all that time you would expect perfection, but no, the job was terrible bubbles everywhere and mis cut lines on just about every window. The only reason I havent been up there to throw a fit is because I didnt pay for it. The dealership I bought the van from paid for it. The owner said himself that the job normally would cost $500+ dollars and I just dont feel thats worth it. Either way I wouldnt suggest bringing my vehicles to this place for anything is this is the quality of work thats going to be done.

He
Review №37

I went there and right two people were shouting, cussing, and throwing out racial slurs. Never going back here, if that is how they do business.

Br
Review №38

Excellent work. Great people.

He
Review №39

Very nice place and the people that work there listen to what u want and get u what u need

Fl
Review №40

The carwash broke my antenna so they paid sound advise to fix it good business, sound advise left one of the three fasteners off my antenna took it back found where they left a faster on my floorboard holding the ac fan gaurd where they ran the antenna wire Ill fix it myself they are fast but careless if your looking for quality work look past sound advise

Ni
Review №41

These people are terrible, awful at organization & constantly lie!Would give zero stars if possible.

Ke
Review №42

Excellent consultation & collaboration. They are truly the experts when it comes to Audio & Visual solutions. From a complete marine audio system in my golf cart to upgraded OEM speakers in my Sierra. Today they added HALO Lights to my sons first car. They really came thru for my wife and I. Ive been with FedEx Ops in this area for 10 years and this is my go to place period. Thank you Hattiesburg Team!

Br
Review №43

The sales area seemed old and outdated. Also I was never helped and just wanted to grab some replacement speakers when my door ones went out. It seemed extremely chaotic and unprofessional

Br
Review №44

Best audio shop in hattiesburg. I have delta with these guys for many years and have had no issues with customer service or quality. Thank you guys!!

ri
Review №45

Great customer service! Mike is very in touch with his products and very knowledgable! Wouldnt go anywhere else in Mississippi!

Ke
Review №46

Great people works there.

Sh
Review №47

I wouldnt advise anybody to go to sound advice in hattiesburg ms for window tint they done mine 4 times and its still got stratches and bubbles and they wouldnt refund my money

Bo
Review №48

Took them hours to install a sub kit. First time it was done incorrectly, I took it back and they then gave the car back to me with the radio not seated correctly in the dash. Rather than have them mess something else up I decided to attempt to seat the stereo flush. I saw a broken clip and 4 missing screws. The install was done so badly a ground wire pulled loose just from me barely touching the head unit. I basically paid them a cpl hundred bucks to screw up my brand new 15 Camry... Trust me, go somewhere else.

Ri
Review №49

The store has great displays to demo product before you purchase it and they also very knowledgeable about what they are selling. Friendly staff as well.

My
Review №50

Always have had great service from this group!

Ka
Review №51

Great service good n friendly staff

Ke
Review №52

Awesome guys and carry American made products!

Br
Review №53

Friendly people but not satisfied with the service. Didnt have to cut my dash to put in my radio. Back in September of 2018. The guy told me he had to cut my dash to put the radio in.

Kr
Review №54

Will never do business with them again g

Ky
Review №55

Always a pleasure dealing with Steve and his staff just disappointed he was out of stock on a piece of equipment I needed to finish the install for my truck.

Tr
Review №56

Good people will shop again

Sk
Review №57

HORRIBLE! We got there at 10 am, no one ahead of us. Kept asking how much longer after sitting for 2 hours, no one would answer us. Very bad customer service! Ended up sitting 3.5+ hours just for a radio install.. Will never go back!

mi
Review №58

Very nice and respectful staff

Mo
Review №59

Horrible service, they caused damage to my vehicle and wouldnt own up to it. Please dont go here!!!

Ma
Review №60

Because bad dont go here

Ha
Review №61

Just wondering why its like 100 degrees in here.

Ro
Review №62

Very helpful

Sh
Review №63

Great deals

Jo
Review №64

Love it

Jo
Review №65

Very friendly staff.

Information
39 Photos
65 Comments
3.3 Rating
  • Address:6372 US-98, Hattiesburg, MS 39402, United States
  • Phone:+1 601-261-9988
Categories
  • Car stereo store
  • Window tinting service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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