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Rite Aid
1589 Haslett Rd, Haslett, MI 48840, United States
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Rite Aid
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Mi
Review №1

Why does it take a week to get a covid test result? Work is bugging me about this and we want to know if we are sick to take the right precautions. We all know the rapid test shows up in 15 why does it takes DAYS?

Ja
Review №2

Great place to shop for beauty products, prescription drugs, health and nutritional supplements, beer and wine, beverages, candy, snacks, immunizations, the staff is very friendly and helpful, come and visit them. 😀

Gl
Review №3

We have been using this pharmacy for many years and have always been more than satisfied. Alex is great as is a newer young woman pharmacist. I think her name is Tina, but Im not sure. I cant leave out the other store employees. MacKenzie is wonderful.As a matter of fact all staff are helpful and pleasant!

St
Review №4

Nice staff and Alexs hair is awesome!

Al
Review №5

Alex, the pharmacist, is WONDERFUL!! He cares about his customers, he is kind, efficient and has an abundance of knowledge and patience. Alex is the epitome of what doing the job well, is. I cannot say enough good things.Also, most recently I am getting to know Tina who also is a great pharmacist. My encounters with her have been great and look forward to more!

Ca
Review №6

Always very friendly and helpful. Ive been using their pharmacy for at least 10 years and they have always been informative and helpful. Sometimes people seem to get upset with the pharmacy when its really an insurance issue or the cost of the Med. Rite Aid has no control over this.

Ca
Review №7

I cant say enough positive things about the pharmacy and staff of the Haslett Rite Aid store. Ive been a customer for over 20 years. The pharmacists get to know you and are helpful w/explainations and education. I have friends that now come to this Rite Aid for its drive-up conveniance. The store staff are always say Hello! and are ready to help!

Je
Review №8

I have been using them as my pharmacist for over a year and going to the store for random items and they have always been great! Mostly I am complimenting the actual store employees than the pharmacist bc the employees have always been nice and welcoming and managed to engage in small talk every time! I have never had a problem with the pharmacy, they just arent overly nice or engaging!

Su
Review №9

The pharmacist at this location seem so much more caring than the others I have been to in the area.

Ki
Review №10

Located easily at the corner of Haslett & Marsh Rds in Haslett. Not difficult to get to from the road.

Am
Review №11

Hello I am writing with frustration so big my blood is boiling. You say with Rite Aid its personal. Well today I was treated like my life did not even matter a smidge to you. I had all my prescriptions at Haslett Rite Aid in Haslett Mi for many years. They became more and more difficult to work with as years went on. I started changing pharmacies with a few scrips but never authorized a complete transfer of all scrips at any time. However Rite Aid transferred them all without my permission. I had a prescription for an albuterol inhaler with them or so I thought and I have been a lifetime severe asthmatic since age 2 now 38. I called today to find out my scrip had been transferred to our other pharmacy without my permission. That pharmacy was closed at 6 PM. I asked them to please try to do something as I was completely out of my inhaler I had a really bad day with symptoms they told me there was nothing they could do unless my dr called. We called my dr who called as fast as he could as it was around 8:00 that I started having and attack. My dr called my husband at 8:45 and said he was calling the pharmacy my husband raced up to the pharmacy walked to the open counter at 8:58 to hear the pharmacist on the phone with my dr telling him he refused to refill my inhaler even though my dr called because they were closed. Which they were not technically because it was 8:58 and closing was at 9. The pharmacist got off the phone and my husband asked him was that my dr calling for my wife who is at home not able to breathe The pharmacist replied yes Im sorry we are closed my husband told him that it was only 8:58 the pharmacist said again that he was closed. The dr ended up having to call in my scrip to yet another pharmacy because of this. I sat there for 1.5 hours unable to breathe because the Haslett Pharmacist did not care one bit what was happening to me even though my dr and myself followed through with contacting them, even though they had transferred my scrip in the first place without my permission. I am considering heavily getting an attorney I know I at least will contact one in the morning to find out my rights. I could have died in the midst of all this. There might not have been time to get to the ER or Urgent Care if my symptoms suddenly spiked. I have 4 children that death would have been on the hands of Rite Aid since the pharmacist decided it was to inconvenient to fill my inhaler prescription even though technically they were still open when my dr called. I want something done about this. I am hoping Rite Aid will seek to do something about this on their own without legal intervention.

Jo
Review №12

I just want to clarify before starting this review off, that the PHARMACY is the only thing Im complaining about here. The employees in the rest of the store have always been very friendly and helpful, and always ready to provide outstanding customer service. So it is not them that this review is directed at, its directed at THE PHARMACY.An older gentleman works there. He has short grey hair, is probably in his late 50s, early 60s. His name is Bryan from what I understand. My partner and I have been going to this particular Rite Aid for about 15 months now. We are now going to change without question. This man is extremely rude, has awful customer service, and is extremely unreliable.We needed our meds, and they were some that were desperately needed. The meds were literally needed, as it was a life or death situation. The doctor we go to has made it clear that they have done their part on their end. By this I mean they definitely have sent the proper prescriptions to this Rite Aid location. Yet, EVERY time we went here, they NEVER got the prescriptions right. First they only gave us half of what was required. This was fine, because we just called the other meds in and got them later the same day. However, this happens EVERY time we try to do business with these people. It has happened so many times Ive lost count. The worst part about it is, Bryan, the older fellow, is quick to blame the customer and doesnt take responsibility for his poor social skills and lack of customer service. Last night was the last straw. The meds were not all there, AS USUAL. So, since we were out and needed more, we had to call again. However, the pharmacy said we had no refills left. We had only just called and spoke to the doctor to ensure that everything was good on the doctor end. We verified it was, then called Rite Aid back. Not only were we treated very poorly, but we were also passed off from employee to employee, because they: were busy.This was irritating, but not a huge deal. By the time we spoke to someone who actually knew what they were doing, they told us there was nothing they could do, even though we did our part and desperately needed the meds. They were then argumentative about it. There should be an exception when the prescriptions are needed for life and death situations. This wasnt the case, and they were rude, but finally gave in and said they would fill it for a day. I went in to pick up the meds, and Bryan proceeded to tell me that I made a big deal on the phone about getting the scipts. I told him, yes sir, but its a life and death situation. He then proceeded to tell me I needed to pay more attention to the no refill label on the bottle. After explaining that I had already talked to the doctor, he still argued, and not quietly, but rather loudly, embarrassing me in front of 3-4 customers. I said: Okay, well can I please just have the meds? I need them. By this point my blood was boiling, and I was just trying to stay calm. He then shoved them in my hands, and I said thanks. I then said how we will be switching to Walgreens Pharmacy after this poor experience. He then yelled: WELL I CANT GIVE YOU THOSE THEN! and tried to snatch and grab them out of my hand, LITERALLY. I said: Nope, sorry. Then walked off and talked to the managers up front. It wasnt their fault, but they were very polite, understanding, and informative as to where I could complain. Bryan does not deserve his position. There are many hard-working people out there that would love to take his occupation, and would actually treat customers with dignity and respect. Part of being a good employee is having good customer service. They just lost some good customers. Screw the pharmacy at Rite Aid, off of Marsh in Haslett, MI. If you need your meds and take your health seriously, then please save yourself some trouble and go elsewhere!

Za
Review №13

The pharmacy, store, and staff are nice. Seems like every other Rite Aid.

Information
14 Photos
13 Comments
3.9 Rating
  • Address:1589 Haslett Rd, Haslett, MI 48840, United States
  • Site:https://riteaid.com/locations/mi/haslett/1589-haslett-road.html
  • Phone:+1 517-339-5832
Categories
  • Beauty supply store
  • Drug store
  • Convenience store
  • General store
  • Greeting card shop
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Drive-through:Yes
  • In-store pickup:Yes
  • Online care:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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