Good Morning. I am The AGM at the Harvey location, AN to clarify we are open 7 days a week. I know the time on here are saying that we are closed Friday, Saturday and Sunday.. That is a miss-communications. Our hours are as followed.Monday- 5AM-11PMTuesday - 5AM -11PMWednesday -5 AM-11PMThursday- 5 AM-11PMFriday - 5Am- 10PMSaturday 8AM- 6PMSunday 8AM-6PM.Thank you for the understanding..
I signed up for the Lime card hoping to take advantage of it with the promise that I can downgrade in the future if I dont actually benefit from having the lime membership. When I asked to downgrade I was given the runaround and a whole bunch of excuses for we which to not be able to get standard monthly m were membership which is half the price. I only have 3 months left so Ill finish it out. Not to mention other issues with this gym that need to be addressed..
I liked the gym a lot. The only thing I wish was different was the hours. Wish the gym was 24/7. Hope the gym reopens soon.
Would definitely have given 5 stars if they would maintain the treadmills or at least open up more of them since covid restrictions have been lifted. Half of them are closed off and out of the ones that are available to use, there are a few that are out of order. Some of the treadmills are just a lawsuit waiting to happen. Ive had one stop suddenly with an error message and had I been running instead of walking I would have fallen pretty hard due to the abrupt stop. Theres another treadmill with the belt torn so bad that my foot kept catching in it almost causing me to fall. I guess they will probably just put out of order signs on those two instead of fixing them. Seriously, how much can it cost to replace a belt in a treadmill? I would be ready to sign up for the yearly membership if they would just maintain the machines but no point in paying to work out in the ac if I cant always do that because so many machines are broken. If Planet Fitness was closer I would definitely go there instead because they actually maintain the machines. FIX AND/OR MAINTAIN THE MACHINES!!!
Considering how both gyms went through bankruptcy last year its no wonder why they are not updating any of the equipment especially the treadmills in both westbank locations. They close down and dont notify anyone and the only way to find out is to take a blank trip there. Id give this place 1 star and to any other business discriminating against the unvacinated but it wasnt entirely their call so ill let that pass. Hoping something better comes along soon.
A very nice experience Ms Sonya was outstanding and people in class made me feel welcome the front desk people were excellent also they made me eager to become a member
They never mentioned anything about the options of membership except the lime, if I would of knew, I would of bought the cheaper option. They are hypocrites, they requires towel for what; to make more money! They man told me I require a towel after I sign!
Down home good cooking. Definitely a must!!!!
Wide yard to train and various weights to choose from …great place to train ur body
Great staff and very nice people. Luv the setup. Youfit yall rock. The beautiful queen at the desk. Lord she is so beautiful. She have a smile that makes my day 😍❤💚💜💙💛
Very clean fitness center. The equipment is always in great shape for use.
The $10 monthly fee has added tax so $10.92 a month. There is also annual service charge and there was supposed to be a signing service charge that they waived when i was about to walk out. Other than that, its a good club. No longer open 24 hrs since #Coronapocalypse. The showers are open during normal hours.
The is my home away from home, the staff is very friendly and professional. I take pride in the cleanliness of the facility with COVID being a huge deal. I would recommend this gym to anyone. Even those who aren’t really confident and knowing what to do and how to work out they have great trainers ready and willing to get you started and on the right track to a healthy lifestyle.
They make you bring a towel from home for some reason. Weird...
They kept charging while closed. Ask you for 3 names when you cancel so give them your enemies name and phone number. You get what you pay for.
I joined Planet Fitness, Anytime fitness, I like it but they dont have sauna, spin class, or any workout classes or kickboxing. Went on your website...I was so excited to see you guys have alot of stuff!!! Saunas, Steamroom!!! spin..So so disappointed when I went to the Manhattan location to find out you guys dont have any of that!! only across the river location!!! Theres gotta be a gym on the Westbank that has everything..I decided to stay at Planet Fitness because they do have some things
Great place to workout, they have everything right at your hands keeping the equipment clean after every use, people are definitely complying with keeping their mask on any hands clean. I love Youfit!Trenise ❤
After having a year contract, I still had to pay to cancel my membership. I was told if I would have canceled on the last day of my contract I wouldve been charged $65. Instead I canceled the day after which I was charged $20 for the two memberships on my account. Its crazy you have to pay to sign up and pay to get out!!!!! Its all a scam
Update your hours of operation thanks for wasting my morning
Just joined this club and Im happy with my decision to switch. Clean gym and friendly staff.
I love my gym!!The people are fantastic! The managers and staff members are very knowledgeable and always willing to help! And I’m impressed with the cleanliness, especially during these crazy times.
Great for working out....alot of space.
Was very nice the employees is very nice enjoy myself
Clean and the friendliest staff...
They decide to debit my account during the pandemic. I called to cancel numerous times, no answer. Today, I finally had some time to go in and cancel. Well, they say they can only credit me, not refund me. Should have stated that when you were closed and sent out a emailTo your customers. Convent you can charge me when you’re closed, but can’t refund me for when you were closed. Money’s not the issue, it’s the principal . Oh and they want to charge me ten dollars to cancel.
I am highly enjoying this gym. The people there are great the staff makes you feel like family. The prices are very affordable as well
Christoper Gordon: A praise report from The McClouds (ages 73 & 65), we have been members of the YouFit health Center now for about 5 years, & we had to terminate our membership because of COVID-19 being a part of all of our lives, we was out for about 7 months, but we were very anxious to return back to our second home in a very safe manner, our essential concern was the sanitation of the build, because in the pass sanitation both in the facility in Harvey & New Orleans wasn’t all that great, but I have to say that The McClouds & many more customers are comfortable & have a peace of mind in the Youfit Center, the reason for that comfort is primarily because of this young man name Christoper Gordon, we have been observing the way he has been cleaning this center, he is very profession, systemic, & knowledge about his work. Christoper Gordon is a very polite, respectable & a very helpful young man; which are characters you don’t find in most young people in this day & time, so we The McClouds tip our hat to him, & we pray Gods continue blessing over this young man live & all of his endeavor as he goes life. This young is a great keeper for your staff
Great gym!
Its like my second family whenever I walk in there. The equipment is always kept clean and all the social distancing is done perfectly where I feel safe at all times.
Great place has better equipment than one in City, Georgia
The young lady that helped me had so much patience and was so kind. She was busy because customers continued to come in. But she was great at multitasking and helping me. And I was so impressed by the amount of equipment in the gym. And the great variety of equipment.
Great place Great staff.!Keeping every exercise machine sanitized..
I would not recommend for anybody to come here because they did me a good hoax. First, my aunt recommended for me to go here to try a free trial. After a while, they required me to sign name and my card. Then, I asked them why I have to give my card to you. They responded “we will not charge you money.” I believed and signed my name. They did not tell me any fees when I want to cancel or something. Now they charged me $24 and $10 fee cancel. I did not know that when I signed my name. I did ask them, but they did not tell me. I’m getting mad and never come back. Just visit there will be fine. Do Not listen to them for any reasons.
Great, clean environment! Im only able to make the gym thanks to their wonderful child care that they have. My daughter is always eager to go and I can have a worry-free workout and enjoy the very fun classes!
Good place for the price but sometimes multiple treadmills are out of order. Need more 10 and 15 pound dumbbells and too many times weight machine users doing multiple sets of reps think they own the machine in between sets when theyre not actively using the machine
Its clean and the employees are cool. Nothing major but theyre is enough room for everyone to get around. Ive only been before 3pm so I dont know about the evening hours.
This place charged me for two months of membership when the business wasnt even open due to Covid. They unfreezed my account & are now saying I owe them a month of membership. I am going today to cancel my account & I will NEVER give them my business again.
You got live here to find out,
They continued to debit my checking account for my Algiers membership during the pandemic shutdown. I could not reach them by phone to cx. I finally saw the Manhattan branch open and went there on 6/22nd to cx. There is a $10.00 fee and it takes up to five weeks to get your money back or so they said. The management was not friendly and I felt brushed off. Will never join again.Linda Warren
Great location, parking and facility. I was able to do my free weights routine with no issues.
Bad customer service
Decent place. If you sign up for a short period you will still get charged the $75 yearly equipment fee. The rates are competitive.
Great place to go to get good workout. Great equipment and assistance. Nice music and showers. They also have amazingly low prices. Ive enjoyed my time here at Youfit.
I signed up for a free 2 week trial. Little did I know me going their once was going to cost me $35 for a free trial. $25 for a month and $10 for canceling.I can pay online but I cant cancel online, how does that even make sense and you have to cancel 10 days before hand or youll get charged for the next bill. All around this felt like a scam, if Im able to sign up online I should be able to close my account online and not have to pay a $10 fee to cancel a free trial.
Customer service, friendly staffs very happy for the hard work you guys are doing.
Very clean and very good staff. Everyone is so friendly and the instructors are amazing. I just hate how quickly it get packed full of people. Makes it a little difficult if you need to use certain equipment.
My daughter goes there and she loves it. They have lots of different equipment.
Youfit has been great for me. Everything is clean. The staff has been wonderful. There is plenty of equipment. Its in a great and convenient location.
This is where YouFit in. Theres nothing more personal about them than your coach/gym instructor. Haha...one of the nicest place youll definitely love to work out.
It is more than what you would expect for $10 a month but nothing special. Good place to get a workout no more no less. However if you have kids there is a child care center during the week.
Harassing phone calls to rejoin after you leave.
.Upper management is completely rude and condescending to the members and their employees. Vulgar and disrespectful to and about staff and members with no care about consequences it seems. Most uncomfortable environment Ive been a member of by far. I definitely felt treated like a $10 membership. My wife loved the classes and the front desk staff was good when there was no upper management to condescend.
Good equipment and a good amount of weights. They also have classes and daycare. The downside is that they do not have a multi-purpose room, so people doing floor exercises are usually relegated to the tiny stretching area.
I like the equipment and staff but have a few things that reflect on the 2 star rating. Most of it being the other people at the gym affecting my experience.Hot water in the showers didn’t work, some of the cardio machines I used almost injured me because they seemed to be used improperly or beaten down, the toilets in the men’s bathroom are occasionally clogged and/or someone decided to go on the seat itself, the water fountains have next to zero water pressure so if you didn’t bring a bottle you might be kissing the spout, and when I signed up I specifically wanted the individual membership with the lower cost but I found out after my bill withdrew from my account that clearly wasn’t the case. I attempted to ask about the obvious mistake and get it fixed but the young lady at the front desk had an incredibly bad attitude and was too busy with her phone to take the time to pay attention to what I was saying. Needless to say she stopped me short and said “the manager isn’t here, you can come back later”.For those looking to try the gym; expect to get the experience you pay for. It gets extremely overcrowded in the evenings which is sometimes manageable but for most people it’s nearly impossible to do any sort of workout when you’re waiting 15 minutes for a spot due to the inconsiderate crown that frequents this gym. I’ve had people move my hoodie and water bottle away from my flat bench as I was grabbing weights and look at me like I was doing something wrong. Half the people there don’t put weights back. Often times I see the weights scattered about the gym with nobody near them, the rest of the time people like to hog the weights and do 20 different workouts before using them. Only a handful of people wipe the equipment they use. Yesterday I saw a group of girls braiding their hair while sitting on one of the machines I wanted to use so I had to skip that part of my workout. When I bring female guests with me they ask me if they can leave because of how the guys there act. Said they were always being stared at and even followed from one spot to another by someone trying to impress them. To sum it up, it’s a cheap gym and the crowd ruins it.On a positive note there are a couple of really friendly staff members and the gym is cheap.
Low budget price with great equipment and awesome staff.
Too many bone head standing in front of the mirror while working out. Half of them are juiced up.
Gym was cool but now it suck because its not 24 hours for Monday-Thursday no more which it was perfect for me due to my work schedule.
This is a great place to work out, especially at odd hours. I appreciate the convenience of working out in the early morning hours.
Love this gym for the price and newer model equipment. It may be crowded at times, but its always clean. I do wish they had a steam room though.
My FAVORITE gym of all priors. Cant have everything, but overall they come close. Their hospitality, costs, equipment, location flexibility and classes are unmatched. They even have child care. However, with all of that being said, if you cant survive an hour or two without Wi-Fi youre out of luck.
Its a great gym it just needs free wifi. Would make it completely everything is clean, has enough machines. Staff is very friendly.
They have really bad customers services and a lot of fees. They also was billing me for months while closed during the convid 19 pandemic. They also ban me from their social media because I was asking for a refund with no response. They would delete the comment but not response.
Friendly Staff clean environment enjoy the classes. Will recommend this gym to family and friends
Buyer beware. We were told if we wanted to cancel there was only a $10 fee and there was no contract and it was month to month. Dont believe that bull. The idiot that no longer works there didnt disclose the $43.67 annual fee that is due once a year regardless of when you cancel even if its in the first month. then if you dont cancel at least 10 days before your next payment since it supposedly takes them time to process it they will charge you an additional month and force you to pay for services you dont want. Then they will claim its in the contract. A contract that was supposedly non existent. True cost to cancel between $50 and $70 depending on what time of the year and month you cancel dont waste your time or money.
Great staff, Thank you so much Jasmine for all your help. Best gym on the Westbank!
The place is great with lots of state of the art equipment
Its a great place to workout. SOME of the staff is very rude (ADAM in particular) he tried to over charge my mother as a new member. Some of the rude staff, is the reason for me canceling my membership. Which by the way was very hard, they wouldnt allow me to cancel my membership.
I loved it when i joined. Now the classes are over packed. Management isnt scheduling more classes to deal with influx of new customers, and the bands that are used break almost every class.
Ms. D cardio fitness class get there best workout ever!!!
Never crowded, clean state of the at equipment. Clean bathrooms with showers. Nice staff
VERY GOOD GYM, you cant beat the cost ....this gym has everything I need and more.
Great prices and love the inside of this place
Best gym I have ever belonged too. Just needs wifi pronto!
Clean, modern equipment, helpful staff, open all the time. Non-judgmental atmosphere.
Good equipment, but I dont think they clean too good.
Equipment is nice, most cardio equipment works as it should and some decent free weights. Not a ton of space/open benches for free weights at certain times. Locker rooms are OK but the lockers are small if you bring stuff to shower and the showers are decent. Good for the price. I cant speak much about the classes, daycare or personal training bc I have not used them.Update: This gym becomes frustrating bc youll have the 3hr workout guys who sit on the few squat or smith machines for 20-30 minutes when youre in there just for a quick lunch break workout, making it difficult to get things done quickly. You have to get creative to get a decent workout in. Theres only about 1-2 seats to actually sit and get dressed in the locker room, and recently the hot water in the showers have been hit and miss. Quite a few of the treadmills slip when trying to run on them. Also, the bathroom frequently smells like vinegar, which is the last thing you want to smell after a tough workout.UPDATE: After canceling my subscription, i get a call from the corporate office asking why I quit. I said I no longer wanted to workout there. Is my subscription canceled? She says, It will be. I said no, i wanted it canceled now. I dont need to explain myself, I just want to cancel. She then proceeded to hang up on me. Terrible customer service.
Always enjoy going here. Sometimes its very busy.
Nice clean facility. Staff even greets you by name.
I loved this gym, very clean and organized professionally
Great facility but no Wi-Fi to fulfill a good workout.
Great gym with daycare!! Good deal too!
I usually attend the Algiers location but like how much larger the Manhattan Blvd location is.
Love the versatility of this place theres something for every one
An environment where you can acheive your fitness goals no matter what level of fitness you currently are. Just get started today and create a new habit for yourself!
Great atmosphere just need more dumbells
Great gym, but the biggest down fall is NO WIFI!
Everyone is very friendly. Great atmosphere.
Great Gym really nice place to workout in
What you would expect from a gym! The service is satisfactory.
Friendly staff, clean facility, and plenty of equipment. Always familiar faces working out
Clean, affordable and plenty of weights and equipment.
Love working out here. Friendly staff, clean environment, and plenty of workout equipment.
Always packed, too many people on their phones just taking up space...
Clean and helpful staff....
Looks goodHelpful stagf
Good club to get in shape.
Nice clean ...great staff
Get up and get to youfit
Great space, great hours, & great trainers!