This place really deserved 0 stars but I had to give it 1 so that I could leave a review.This shop is TERRIBLE. We paid for Tires in June and kept getting asked to come back on a different day everytime we came to get the tires put on!Not to mention we had to come up here to find out that the tires even CAME IN and were ready to be put on! No call or email to say theyd arrived.When they finally decided to try and put the tires on one of their workers Jamed a bolt trying to get the tire off. On top of that he requested that we go get it taken off at OUR dime by another mechanic!??!?The managers and workers are terrible at conflict resolution as well. Its September and we are just now getting our tires! They had us waiting for over 2 hours every time we came back.This place is highly not recommended. Its not worth the headache. Very unprofessional!
Helpful and professional people! I needed 4 new tires for my car. I came to Tires R Us spoke with Frankie and they hooked me up with the best price i was able to find for some brand new tires. Highly recommended Excellent&Quick service!
I had quite a bit of work done here but I messed up by deciding to let their technician but in a Bluetooth radio in my car. It works very well, but a year later last week, a McDonald’s ice cream cone wrapper fell and this entire part came down. The wire that he put in can be seen and I am HIGHLY UPSET! The tint guy was amazing! HORRIBLE TECHNICIAN $2000 worth of work in one day and MOE says he can’t do anything about it! Save your money!
Gone 3 days in a row for the same tires and each time they tell me we dont have them come back tomorrow we will pick some up for you. And everytime I go they dont have the tires. Then try to sell me wrong size tires for more than double the price.
Ive come in 3 times for the same tire and Ive been serviced 1. The first time I waited 30 minutes with no one addressing my issue. The 2nd, I was waited on after 15 minute wait. Told that it was a simple issue and fixed. 3rd time brought me back for the same tire. I waited 50 minutes and never serviced. This place place has poor communication and always short staffed. I will never attempt to patronize this business again and will recommend the same to my friends & family.👎👎👎
Tre was awesome quick change(tire) the woman at the counter was great service was tops DEFINITELY recommending 🙏🏽🙌🏾
Paid for at least 5 tires since they’ve been there and the short Hispanic male never speaks and is rude. Walks right past and never response to questions. Told the owner and he didn’t care..IM NEVER COMING BACK. Worst customer service I’ve ever had.
Ive passed this place for many years. You could say that I have the gift for businesses that operate on BS. One day I had a flat tire and I could see the place from where I was with a flat. I didnt want to but i decided its the closest tire shop and Ive got to get going. I drove on a flat to this place. The guy that changed my tire was professional and he put on my donut spare. He said you need all new Tires. I said ...I know but I usually get my tires at Walmart but they havent opened their Auto Department yet. He went on to say that we have great used and new Tires at a reasonable price. So I tell the guy I will come back and get a set of four new Tires because i need tires very bad and I want new tires on to be ready for winter. Soon after...I did go back to purchase a set of four new tires....but I still did not want to spend my money here....I was still getting a bad vibe and this particular guy was professional. On the return visit I find out later that he is one of the managers.So I get the new tires and they are not as reasonable as they would have been had I purchased from Walmart...ok... Fine! Five months go past and the two front tires are looking bald. I called and asked about the warranty on the new tires. Well, it depends on what brand the girl on the phone says. I give the brand of the tires and the young lady could not tell me anything. I finally go in person. The same nice guy looks at the tires and says the right passenger side is more warn than the left but we cant replace them with new tires because we will lose money. I hear this and Im not happy. So Ive already decided in my head this is so wrong but I will have him put a decent used tire on but I will not come back...I say to myself. The front driver tire was warn very bad too...but he didnt feel it was that bad. I finally went back the following week and spoke to the same guy..the manager. I said to him that I needed the other front tire changed too....i have no traction at all. So he has one of his guys...one that always has an attitude to replace the front driver tire with a used tire and its not even a match with the front passenger side tire. So I have two different in the front and the two new ones in the rear...which Its time to replace them as well.Simply put... I will not be returning here. If you are not going to honor the warranty then you should not be operating a business. I am not trying to save your business money....I am looking out to save myself money. I rated two stars because the manager stayed professional everytime I spoke with him.I would say go at your on risk. Very disappointed.Now it makes sense why I continued to drive pass the business for so long. 😒
Long wait time. I needed my tire plugged which they did but then didnt put any air back in my tire.
Friendly, fast service. Really helped me out of a jam with two bad tires. Cash only sales so be aware of that before you go.
Where do I start, went here to get tint and ended up taking my car back 3 different times. The tint on 3 windows were terrible, and they expected me to keep my car like this?? The back window tint didn’t even go all the way to the top of the window, the front window had a entire space of tint missing. I wish I would’ve followed my first mind and went somewhere else. They will NEVER receive my money again.
Quick professional service. Nice prices. Good business.
Courteous service from start to finish, with beyond fair prices Tires and repairs
Good place kinda pricey but will work with you try they best to get u in and out .
Bought 4 supposedly new tires. 1 was bad and all 4 we’re different sizes and brands. My Father looked at them after I bought them and let me know they got me. The 1 bad tire began deflating about a month after purchase. If you’re a lady and don’t know about cars bring a guy who does with you. These are shady dealers and will get over on anyone who doesn’t know better. Shame on you all for doing bad business.
No other place to be if you want your car to be driving like the day you got it, if not better. Taking your car to a dealership will only have you pay more for the same work. This shop has been here for 3 years and has a staff with unlimited knowledge of cars, services, and parts. Prices vary depending on the car, so it’s best to just bring it in and take advantage of their free inspections. If you have any other questions or concerns, call and ask for Mo, or Gabe. Not only will they get back to you immediately, they will get the job done you wanted if not more.
The tint man they got there is always on point. I take all my vehicles there. Always recommend
Great, speedy, reliable service🤗! My go-to place for whenever I need my tires serviced. Friendly staff, too. I don’t really look to go anywhere else👌🏽.
Manager and employee are very good at what you have any questions for your need.
Changed my tires fast on my lunch break did all 4 tires and back brakes. Advised me on work I need done to my car and where I could get it done close. Tires look almost new. Employees were friendly and ready to help. 10/10
Nice service!
Excellent service, will have it done right the first time👍🏻 but expect to wait
The best tire company Ive ever been to. Great timely service. I think I was in and out in 20 minutes. Best prices on tires. I will not go anyplace else for my tire and rim needs. TIRES R US is the best in the south suburbs.
Decent... could be better.
Great price on used tires and new tires
The owner is so polite and helpful. I was short on money but needed a tire and rim because the last place put a 14 instead of the 15 I needed. He helped me out with a great price. Thank you so much. And all the guys are so handsome and polite there. I would recommend them to everyone I know! ❤❤❤❤❤And thanks for the compliment as I was checking out. 😉
Don’t go here terrible service you will be very upset!!
I am a used car dealer and I buy plenty of tires. Mo and his crew always have the right sizes, good quality used tires at a reasonable price. 5 star service!
Went here to get a used tire as my run flat caught a bad pothole. Friendly mechanics offered me a used tire for $50 which I agreed to as a temporary plan, new tire my size was not in stock. I drove off and within one day tire was flat. Took it back and mechanics and Mo convinced me that my wheel lock has gone bad over wear and tear and told me it no longer works and I need to buy a new wheel lock. They sent me off with returning half my money. I went home and bought a new wheel lock and couple days later I get it, when I go to test it, I see that my old wheel lock had the pattern that fits into the lock lug nut on the wheel was completely cut off into the lug nut. This means clearly Mo’s team broke my wheel lock and never told me they did or that a new lock isn’t going to help get this rim off. I called Mo and his only defense is that these locks can break at any time and by anyone. He offered nothing but an apology for not telling me when I stood at his shop and went home with $25 after his team installed a bad tire and broke my lock. Do not do business with this shop, fair warning.
Very slow works at there own pase.
Great people but overpriced
They couldnt get my tire off it said I had strip lugs they magically got stripped it cost me a set of brand new tires to get my car to a dealer to get tires and the lugs fixed for a $20 used tire
Good customer service!
Its ok.
Great place! Great people! Got my tints done and I can’t say how impressed I am. Made a appointment and got done within a few hours very many services for customizing ur car and so forth can’t wait to get my new speakers out in next week
Tires r us is absolutely marvles. They did good job on my car
Just bought a used tire yesterday, drove home (less than 5 miles), and woke up this morning and its on a flat. Its Sunday and they are not open. Talked me into getting a new tire because mine had 3 nails in it. Why on earth would you sell a bad tire for $49? I want a full refund. I cant wait until they open back up on Monday. Ill never go there again. Receipt days they give a 2 day warranty on used tires.
Not good business at all they have cheap tires that break down in like 2 months and every one there has different tires prices for the same tire. Try the tire shop down the street on 159th and Halsted they treat their customer better.
This place, is a bad pleaseTo goThey give me junk tires with nails and ask me for more money
Ive been coming here for months and have always gotten good quality used tires from them. I come in today to purchase 3 used tires and granted 2 of them were decent they put on a bald tire that was worse than the original. Then when I returned they argued that it wasnt bald like Im a moron or something and tried giving me a completely dry rotted tire in its place. Then refused a refund. Will never come here again. Do not recommend!!!
If I could give no stars I would this place is absolutely terrible. Was there last week and my tires are already bad. Was not treated friendly and Not only that the men who work there got into a fight with another customer. Super terrible service and very rude employees
I believe they throw nails and screws out in the street just to get service,
Great service really fast..
Went to get a bent rim fixed. Guy didnt refill air in tire. Told me to put the air in myself. Also did not put cap back on tire valve. I had to ask him for it. This is no way to treat customers. Im not asking for a favor, Im paying for a service. I told the fellow behind the desk and hopefully he addressed it.
Best tire place in the area. Comfortable and clean waiting area.
Fast and great service, I got 2 new tires
Great service. Convenient location. Lots of cool products.
They a nice havent had in service yet think about getting my tint done here been calling around they are they cheapest.
Good service, great prices on tires new or used
Overpriced and very rude.Do not go here for anything poor customer service and poor work quality. Go to best buy
Had 4 cars tinted before and they were good. I got another one done 6-5-2018 with their new tint guy Which he sucks and cut edges right but he told me he has 13 years of Experience don’t waste your money with this new guy
Excellent customer Service. Good used tires at very valuable rates.
I disagree with the previous posters..my experience was just the opposite...i found it to be a great value for what I was looking for (budget tires)...the service was very quick,I was out in a hhr..thanks,Frank
They sell bad tires the tire only lasted a week then only give 2 day warranty what type of stuff is that I would not recommend going here they gave me a dry roded tire
Really good people to work with Very nice people
I hit a pot hole and after searching so many tire shops on the internet I chose this one because it was highly RecommendedI was highly impressed with how fast they accommodated me with replacing my tireBefore I arrived i spoke to a representativeTo find out if they had my tire sizeThey definitely did which was a newly used tire and the price was affordable I decided to get both front tires changed thanks tires at us u will be coming back to you guys thanks for the business
Good place for used/new tires. Good pricing and fair pricing.
Customer service, tints, rims, tires, remote start. Everything is better than the other in this shop.
I love tires r us .they r like family to me . Very professional, cool group of people.
Great place good help moe was great and eli great at music they have a great tint guy..
Great service and prices. Will go back!
Poor service
They have cheap prices on their tinting
Wait time not in order
So I was originally going to fix my Mercedes radio with these guys but it turns out theyre just a bunch of lieing scumbags! The guy whos name I believe was Mo or something like that tells my husband and I we can get our radio installed with a KENWOOD RADIO for 370 the radio itself was only 120 supposedly the rest is installation...so after shopping around reading reviews about the radio and what not we decide on going here. When we show up to pay we are told 370 is not correct that its actually somewhere over 500 dollars! So i said no way I have proof I spoke to this thing called Mo and even had a picture I took of Mo holding the radio saying it was 120! So the boss calls in Mo and what does Mo do?? He completely blatantly lies and says he never said that! All the while he is stuttering I can barely even hear him then says I need to go. Yeah he needed to go because hes full of s***! We couldnt even get an oh Im so sorry for the inconvenience sorry our employees an idiot but we are willing to work with you on the price. We got nothing. Do not go here they will straight rip you off. And dont listen to the thing that goes by the name of Mo. I was also lied to when I was told I would need to pay additional 95 dollars for a faceplate to make the radio fit. Turns out the radio slides right in and fits perfectly without this supposed faceplate so that was complete BS! Instead take your business to Best Buy I bought a KENWOOD RADIO with free installation for 340 dollars. Thank you Best Buy. Everybody reading this go to BEST BUY DONT WASTE YOUR MONEY HERE!!!!
Good tint guy not sure about anything else.
They got me in and out, good job.
Do not let these people work on any electronics. They put a higher rated fuse than was allowed, which fried my circuit board. Refused to fix the problem. DO NOT GO TO THIS PLACE. If they mess it up, youre stuck with the bill!!
Great value. Prompt service.
Super cheap and super fast.. thanks guys
Took long enough
Reasonable prices ...Quick service
Fast window tinting at a good price.
Great service... cheapest price on new tires.
Great people and service
Great place for used tires and car audio
Very polite and proffesional
I love this place
Very nice customer service great
Unprofessional
Great customer service, and auto service
A tire shop that stripped my lugs and studs, then said it’s my fault!! They came up with every excuse in the book, trying to say it was my fault when I sat and watched them do it! I didn’t know you need to screw the lug without using the gun or the lug will strip.. SMH
Great place and good service
Good place to do buisness with
Nice used tires for the price
Terrible didn’t want to do any work turned me a way lazy employees
Bought 2 rear tire for $110 one of the tire start losing air after a week took it back they fix it started going low again 3rd I took it back they said it was a nail charged me $15 for a patch guess what the tire still losing air rip off only 2 day warranty they getting over never again don’t waist your money
Good service
Always excellent service
I receive a new tire for 80 dollars .
They have every size tire you need
Very good service
Fast and knowledgeable
Never going back
Great
Watch your tires!!
Bad tires
Never been