Darnell was very helpful (like always). This is my second time getting approved for an reliable transportation. And Darnell did it again and got me approved. He was helpful, understanding and professional. I really appreciate his service. Thanks Darnell and J.D Byrider for getting me a another car.

I do not recommend this company to anyone. I was sold a 2008 car with over 100,000 miles on it and I am paying over $13,000.00 for it. I was told by the salesman that, that was the only car that I qualified for. Ill admit they caught me at a time when I was soooooo desperate for a car that I would have sold my soul for one. My job was so far and no buses passed there. It was get another car or depend on others for transportation. Please do not make the same mistake I made. I still have two more years of payments for that mistake. In all good conscience, I cannot recommend J. D. Byrider to anyone.

The salesman, Darnell, went through everything really well with me and I pretty much already understood what type of dealership they were. The sales and CNAC people were great. VERY limited selection of vehicles and mostly higher mileage...kinda feel I was forced into what I’m in because of need and that’s one of only two vehicles they even had that I half way liked, which the one I really liked wasn’t even at the lot....then on top of that I wouldn’t have even left had I known the driver window doesn’t work AT ALL...tried calling back and waiting on return call...however if you NEED a vehicle with nowhere else to go they will help you if you have time on job and make the payments...

Well I have to say I have bought many cars and this place was top notch. Irwin and Darnell made the car buying process much smoother because they were both up front about the cars and the program from the get go..there was no run around which was refreshing....everything is done in one place while you wait which makes it quite convenient...even the gentleman and ladies we met with the banking part at CNAC were helpful, friendly and again up front about everything. I would definitely recommend to others!

My experience here was great. My sales person Darnell was there with me through the whole process and he made sure that I understood everything before agreeing to purchase my vehicle. The staff here is great!

I really enjoyed my car buying experience at J.D. Byrider. My car salesman was Mr. Darnell. He was very informative in explaining to me how the process work. And made me feel very comfortable with the credit rebuilding program that they offer in purchasing a vic. I will definitely recommend any is in of reliable transportation and is interested in start or rebuilding their credit to come and see what J.D. Byrider can do for them!

Sharan was the best!! My husband & I went in, didnt have a particular car in mind, but we needed affordable transportation. Not only did she take the time to explain how everything works, they walked us through and made sure that we fully understood how they operate. Everyone we spoke to was very professional & welcoming. Id definitely recommend them to others

Everyone from upper management to the the bank to the salesperson DARNELL was absolutely Great. If you need straight forward honestly and great services all around as well as above and beyond. JDbyRider is the best to go to. Thanks you guys for everything 😄Beyond Satisfied Customer

I can honestly say the experience I had with J.D Byrider was truly a blessing. My salesman, Mr. Darnell Williams was the consummate professional. He truly changed my opinion of car salesmen. He worked tirelessly to get me in a vehicle, even after every one else was gone. I am truly grateful for his diligence, insight, and professionalism. Mr. Theodore has an extremely pleasant demeanor that made this experience very pleasant for me. Thank you soooooooo much guys! I will be referring a couple of my friends in the very near future. Thanks again!

Dont do business with this company. That my informed opinion. Just wait if you have to. Dont make the mistake of having them pretend like they are helping you.There other ways to buy a quality automobile.

I had gotten my first car here. Was in an accident and the people here took awesome care of me! They made sure that first and foremost that I was ok physically. Then they did all they could to get me into something else! Im truly grateful for them being so caring and honest with me! Definitely would recommend this sales team and Irwin Jackson to help anyone looking for a car!

I loved everything about J.D. Byrider.I especially love the service that Mr. Darnell has given. He explained everything to my satisfaction. Thank you for everything and all your help Mr. Darnell.

On September 22, 2014 I went into J D Byrider interested in purchasing a vehicle and the company procedure in helping there customers. Which isnt bad at all after going threw the process. I was denied due to not enough income for the company requirements. After talking to the Agent who process my information. I was sent to Another Agent who explain to me if I had more income I would qualify. That was no problem but what really shocked me was when he asked do I have a boyfriend or a man or anybody who can help me purchase a vehicle. I said NO and had a look on my face that I couldnt believe he just asked me that. I said thank you and walked out. His professionalism was very shocking. Well I do have a man his name is JESUS hes the one who makes thing possible not a man. GOD may not come when we want him but hes always on time.

First time buying a car, I was told about this place by my brother, who is also a customer here. The man who helped me, his name is Darnell and he is the truth! I recommend if you you are buying a car, come here and ask for this man. Payments are easy on your pockets and they pretty much take care of everything else.

Darnell was GREAT!! He was very helpful and told us everything we needed to know. He was very honest and made sure we knew exactly what we were getting into. I am very please with my experience!

Staff and sales Representative are awesome! Always available to help me when I call or come in.the repair staff explains any problem I have and makes sure my car is functioning properly.

Wow. Just wow. Tried to buy a car here today. They told me the price of the 2005 car was 16000 dollars. I looked up blue book before going. Blue book was MAX 9000. I offered 2000 dollars cash and a 1200 dollar trade in down and was told payments would be 500 dollars a month. For a 9000 dollar car. Let that sink in. I make 25 dollars an hour but had circumstances that caused my credit to be below average. The reason the payments were so high is because they said the car was worth 7000 dollars more than it was worth. Do not buy a car here unless you are absolutely destitute for a vehicle. They will sell you a car that you could pay cash for at almost half the cost. You have been warned.

This is truly a great place, my sales person Darnell was awesome! If you think it cant happen they make it happen!!Thanks J.D. Byrider Team!!

Im able to buy a car as well as build my credit rating.They all so have a competent service department that will fix your car for a reasonable price. I was all so guided through the process by professional competent salesman mainly sailsman Williams.

I recently purchased an vehicle over an year ago the vehicle was real nice the pricing on the other hand wasnt an 2003 for 14000+$is an little unfair the staff was amazing

Darnell with the sales dept was extremely help with with my first car. Explained paper work to every detail. By just the greatest so far

Ive been complaining about my cars transmission since i got it they always tell me nothing is wrong come to find out it was the throttle body they had me do a tune up & transmission maintenance which i had to come out of pocket now my car is @ matt bower ford an they are tell my i need spark plugs & my transmission maintenance that jd byryder was supposed to already done just found the shop is closed the building is up for sale all they do is take payments i might as well cut my loses cause i know they will not fix it i guess i will try to trade it in but i owe more than the car is worth Thats crazy the car is worth 1500 & i still owe over 4000. You looking 4 a car drive right pass them kind of glad theyre closing so they cant rip anybody else off

Darnelle was very helpful and did everything he could in order to get me what I needed. He was fast friendly and altogether a great experience

Darnell Was Awesome. Very Patient and Through. I Am Very Satisfied and Will Refer.

I have read thru every review on here and Im sure the people who gave anything over a 1 star wish they can take it back. If I wouldve known what I know about JD Byrider/CNAC I would walk where ever I have to go(rain, sleet, or snow). This place is a rip off, The lady Donna who claims shes the only one that works for the company now has the worst attitude; which been since she started. I called to ask for a settlement amount and she gave me a price of about $1000 less than the price due. I know you dont have to offer settlements but lady you and this company are crazy. They price cars OVER the Fair Market Value and think its fair. I really wish they just close all these damn facilities not open for no type of business not even service. Lets not get to the service dept ohhhh my gossssshhhh...a complete waste of time. To whoevers reading this please do all your research before buying a vehicle from this place or any dealership for that matter. Also the funniest thing on one of the reviews the guy complained about DOnna but yet you going to turn around to give him a number to call corporate, but thats the same number Donna answers and says shes the only employee. LOL....I find that so unprofessional. WORST COMPANY EVER

My experience with the company overall was a bit stressful when i first got into the deal not knowing exactly what I was getting into but the experience with the sales rep Mr.Darnell was very nice and pleasant he took his time trying to help and explained things the best he could. I would say just dont jump in head first!

I had a wonderful experience with Mr. Darnell. It was a great feeling to watch someone show so much care for a customer and he means what he says I DO THIS..very happy customer.

Went in just to look at a nice truck they had on lot. Met with Darnell he told me all about jd byrider program and how it would help my credit. Everyone here was very professional and attentive to my needs thanks guys. Would definitely recommend.

My time was pleasant here. Sharan really helped a lot and made the process much smoother and easier!

It has been a very pleasing experience and Mr. Darnell Sanders was very professional and polite at all times he took his time to make sure I understood all the policies and procedures of your company.

I would recommend Darnell too anyone looking towards purchasing a vehicle....a friend of mines recommended him today me and he is as advertised....he was really thorough with everything took his time and I understood everything.....thanks Darnell I will recommend

Darnell was a very professional salesman explained everything to us took his time step by step.

Great service, staff, and friendly environment. Darnell W., my salesman went above and beyond to help me get in a dependable car.

Outstanding Experience All Around, Darnell Was A Great Help, Very Pleased With My Whole Experience.......Definitely Recommend More People To Deal With You Guys!!#AskForDarnell

Dernelle is pretty awesome and knowledgeable with getting you into the vehicle of your choice making the experience with JD Byrider well informed, easy and pleasurable... Thanks

Thanks to the Team at J.D Byrider Darnell and Theo really made it a great experience recommended 100 percent.

They wear very nice and friendy they really help me out alot i love the service!! It seems like they really care about whats going on what you and your life just love the service hear!!

JD byRider is a very understanding car company they are reasonable prices nice cars and the is there when you need them I am on my second car from them and planned on getting another one when I pay this one off

Cause they are over price but i had todo whatihad to do.

Great place to go. Willing to work with you to get you in a car!

My experience was very pleasant! &my sales representative Darnell Williams was the best!

Mr Darnell Williams was an amazing help to me buying my new car. He was bery helpful and friendly this was by for the best car buying experience.

Irwin did a very spectaclar job by getting me into the car that I have been talking about .He went all out his way to make sure I get the car I wanted.He is also a very good salesman.I will send any and everybody to J.D byrider to Irwin.Thanks a lot my 300 is my baby.Tiffany M.Lee & Ronnie White

This place is amazing!!!! Sharan was my sales person and when i tell you she made me feel like family really went out of her way to help me get in my new ride. Thanks Sharan

Staff was great when purchasing the vehicle the only thing I would change is once you pay off car it actually drops your credit score about 20 plus points.

It was amazing no complaints any questions you had they have the answers

If I could give Zero stars I would! The worst dealership ever! They are crooks, the interest rates are extreme, no customer service! and its impossible to get out of the car even if you decide to trade it in. Old cars, high miles and your stuck in a contract for 3-5 years. The car wont be worth anything to trade in. Build your credit, get a co-signer or simply buy a car cash until you can build your credit. Do not buy from these people.

Darnell was an honest and courteous salesman. Hes also a secret mathematician.☺

I had I great experience at this place. Darnell the sales person who was very very awesome..thanks jd byrider

When I have a problem with my vehicle. I call and they give me an appointment. And they fix the problem. This is my second time dealing with them I havent had no problems. So yes I would recommend people.

Very truthful, straightforward about everything. Friendly and really made everything easy to understand.

Darnell is the best sales person i know... Super friendly and very caring to your needs... Thanks darnell for making today successful for me ... ill make sure everyone knows about you... Thanks to j.d.byrider and darnell i am a car owner

Great place they really work with u so that u will have a car.

I been paying on my car for over two years and I cant wait to be done with it. I HATE to call in and make a payment because the staff (Donna)is so rude and ghetto then they give you a fake number if you want to call corporate. You can try to call corporate but they will not be much of a help either. I would never recommend this place to anyone.

JD Byrider was fast friendly and work with my financial issue.

I had a very positive experience, with Mr. Darnell. He was very helpful

Did not appreciate how the finance manager can just assume how much money it would cost me to keep a vehicle. The finance manager assumed what my auto insurance would cost, how much has would cost me per month, and basically stating that since I just started working that based off my pay I couldnt afford the car I wanted, nor was I given any other options. Just a flat no out no and a complete waste of my time when an internet finance application couldve been done and saved me the frustration.

Thanks to JD By rider I have a good Kia if you come here definitely talk to miss Sharan she is a phenomenal worker she definitely knows how to treat her customers and Mr Theo was very professional.

I had a great experience at JD Byrider .Salesmen Demond Brown is best...

My name is Ingrid Pierre I must say the service dept is awesome Everytime I have a problem with my car matter how major or minor they are spot on very professional and courteous

I referred someone there who was looking to build their credit. She had all of her information needed but was denied due to her credit. I truly felt bad for sending her there only for them to deny her because of her credit.

They are horrible and should be put out of business. They are very unprofessional. I wouldnt send my worst enemy to them.

My experience at jdbyriders was wonderful everyone was very patient and worked with me thanks Darnell and ms d at Cnac yall are truly blessings

Service is horrible. During your warranty they will barely fix any problem just lomg enough for the warranty to expire then thats when they charge an arm and a leg. Always trying to cheat you out of your money. My car havent been fixed in 8 months

Fast service, great price and very friendly staff.

Darnell was very helpful and honest he was very professional at his job

My car had been running hot for a week couldnt figure out what the problem was called the service dept told CORBIN my problem he said to bring my car in and they would look at it. As it got closer to my car being finished CHRIS the tech had an accident 😖 He was rushed to the er and CORBIN came to me told me they would need to keep my car bc the tech CHRIS had an accident. He was VERYYYYYY polite about it VERYYYYYY calm (considering CHRIS was just hurt) also gave me a loaner car; which was great bc I work Monday through Friday. Needless to say service was excellent. Thanks CORBIN & CHRIS along with the rest of the techs who helped to get me rolling again 😊😊😊😊😊😊

Do NOT BUY A CAR FROM THEM!!!Ok where to start. After 6hours of doing paper work an being at their dealership. Your ready to go by then . Come to find out we bought a car that was only worth 6,000$ but ended up paying a total of 13,000 for the car but thats not including the principle an interest. So we are now paying 19,000$ on a $6,000 car. Then find out they put a GPS on the car. Strange right?! First time ever seeing a dealership do this. Lets not even start about the issues we have with car!! Windows wont roll up or down, have to disconnect the battery to make them work, check engine light is on, tire service monitor on. An the list could go on! On top of them saying they report to the credit bureaus every 30days to help build your credit. Its a load of crap! They do NOT help build your credit. REPEAT DONT BUY FROM THEM!! They are not trying to help!! Oh an expect to make car payments every time you get paid an there is NO grace period! Your car will be repo!

I WAS TREATED WITH RESPECT BY ALL OF THE DEALERS, ESPECIALLY MS. SHARAN. SORRY IF I MISSPELLED HER NAME. I LOVE THE VEHICLE I PURCHASED. THE VEHICLE IS TEN YEARS OLD AND I EXPECT TO GET EVERYTHING THAT IS WRONG WITH IT FIXED. I NEED IT tTO LAST ANOTHER TEN YEARS. I WOULD RECOMMEND EVERYONE THAT I KNOW, WHO IS IN THE BUSINESS OF BUYING A CAR TO J.D.BYRIDER. ON A SCALE OF 1 THRU 10, I GIVE THEM A 9.

I really enjoyed the staff at jd byrider Darnell is the best car salesman ive came across in a long time. He was very helpful made sure i understood everything he helped me get insurance and made sure i got the right car for me. I would definitely recommend that you stop by your nearest jd byrider if your looking to buy a car.

The interest is extremely outrageous !! I was not approved due to my income and my paychecks are 1300-1600 per pay period. Wow. Im glad i ddnt get approved though. The cars are not appealing really. Staff was nice and friendly i must say . i get their tryna build credit but the prices are outrageous. Plz shop around and the $99-$199 is misleading. They try to get more when you come in. Plz shop around. Once again staff was professional and nice .

My name is Troy Duncan the cells men at jd byrider Mr darnell gave us good service and i will like to recommend him to other people his a very top good cells men.

Theyre really a get over want people to pay any where from 300 to 500 a month for vehicles that old as hell. I know damn well it shouldnt be that much because Ive work in auto sales for 2yrs...

They are horrible please dont buy from them! I wish someone told me this my car is worth 500 dollar but got me paying 11,000 for with interest 14,000. My engine check light came on and Im a woman i dont know anything about cars so they tell me its just the battery. One month later my car brakes down. It took for another mechanic to tell me that I need another engine.But as soon as I stop paying this $250 car note every time i get paid they woukd repo your car and jack up your credit. I know its tax season but i promise its not worth is! Im literally stuck with them because my car isnt worth anything so you cant even trade in.

Great place to start building your credit score

They made getting a car very easy...

Darnell did an excellent job on customer service.

My car stopped on me Friday, they had it towed immediately and I had my car back first thing Tuesday morning!!!! Garvin was great !!!!😊

Thanks Darnell Wiiliams for all the help and what a perfect sales person you are.. Thank you very much

Darnell was very helpful, nice. I will tell everyone about J.B Byrider if you come here you will leavecin a car!!!!!!

A big joke. Glad i wasnt the butt of it

Friendly, and helpful staff. Feels like buying a new car!

Great for people with all types of credit

This place needs to be shut down immediately! I was told to get the hell out of my office by one of the employees because I was asking legitimate questions about pricing and finance options.

Great people

Great experience at J.D. Byrider!!!! Friendly and helpful staff!!!! Special thanks to Carvin Smith!!!!

Darnell was very nice and helpful !

I dropped my car off to get checked out I told the front desk lady that I would be back in a couple of hours. Before my return 3 hours later I called to see if my car was ready she told me it was in the air and the guys were still looking at it. When I got there my car was still sitting where I left it that morning. Talking about livid. They did apologize and the manager looked at my car

This place is a RIP OFF! I WOULD NOT RECOMMEND!

I was quite disappointed that my car issue was not warranty! It was my misunderstanding that EVERYTHING is a warranty with a $20 copay‼‼

Darnell and the whole Byrider staff went above and beyond to get me into a car and exceeded my expectations!!!!..... I cant thank them enough!!!!

Darnell Did an excellent job

I had my car tow to JD Byrider and the very next day it was fix.

Very polite and friendly

Very polite and helpful

Great customer service

A waste of my time I didnt want give them any stars but I had to give one

Customer service was ok but getting approved for a car was such a hassle . Their motto is we work hard to get you on the road with a car but thats not true at all I went twice and no one worked with me .

On 11-20-15 I purchased a vehicle every since I had the van I put it in the about 10 times this is the worst mistake I ever made by buying a car from them .and now today on 4-07-16.the van is dead Im tired of this Im going to the better business Bureau I mean that

Good service