Their dresses will definitely have you feeling like a princess everything I wanted they made sure they came through. The stitching on the dresses are magnificent and well put together. Their attitudes are by far the greatest and they have wonderful customer service. I wish I could redo my entire prom experience over with them again definitely look into this business and purchase a lovely gown. If it was up to me instead of google I would rate them a 1trillion out of 1 trillion instead of just 5 stars.

DO NOT BUY FROM THIS STORE.... I purchased a dress for my daughter for prom. Paid upfront for the dress and alterations. The owner never contacted me for alterations. I called a couple of times and left messages on answering machine.No one returned my calls. She didn’t give me the dress or my $580 back. Still to this day NEVER received the dress or my MONEY! This store is a rip off! The owner is a fraud!!!!!!!

Once you walk in the atmosphere is very friendly wow

Simply Beautiful Customer Service from beginning to the end.

The owner was really nice. I bought a prom dress during the pandemic and I got it from her she was very understanding even though I had to keep changing my mind.Great experience overall.

Terrible customer service, money hungry, very little selection of nice dresses. Now I see why every time I pass it up no one is there. I will never come here again. I asked the lady for measurements after I had just bought a $500 dress and she acted like she couldn’t do it. Like it was going to kill her.

The varieties great for many traditional occasions dressing specifically marriage

Owner is the BEST! She will help you in ways like youve never been helped before! You will feel like the princess/queen that you believe you are.

Put a deposit on a prom dress right before the pandemic started. Called to see about getting the deposit back and was told it happened to everyone so no you wont be getting your deposit back. Offered for me to come finish paying for the dress, no not paying for a dress that she will never wear. Terrible!! Will never recommend this place or will ever use it again.

My spouse is a very satisfied customer. Returned there because the staff is hard working and attentive. Received everything on order!Stephanie

Bought my daughters prom dress here. It is beautiful and the quality is awesome! The price was exactly what I expected to pay for a high fashion, well made dress. If you dont want to spend more than $100 on a dress, go shop at the mall. This is a high end dress shop and I got what I paid for. Her staff was nice and eager to work with us. I will be back to get her next prom dress, guaranteed!

Please stay away from this place, i bought a dress from here for my baby shower. The owner charged me 80 dollars to get the dress fixed to my size plus the cost of the dress. I paid without a complaint or even bargain her. Comes the day before my baby shower she doesnt have my dress ready. Im keeping my cool and not telling my husband, so i go and buy another dress at macys. Covid-19 ensues and places shutdown. Months pass by and she has the dress. The place reopens and she gives me the runaround, i politely ask her to get my dress ready and give me a call. Now a couple weeks pass by with no call. I go visit her and this poor excuse of a women had the audacity to lie to me in my face and give me the dress and say it was ready. She said we gave you call. Im not dumb my phone never received a call from her. I get home and what do you know the dress isnt ready.

The staff was delightful. They helped remove the stress of having to get a prom dress with a few days left before the event.The manager personally ensured that the dress was altered and ready for a fitting the next day. We were able to get the dress on the day of the event without a final fitting, and it fit perfectly.Thanks Pink Veil for being lifesavers!

Best dress and tuxedo store in the area. Staff were super helpful and eager to assist. They have unbeatable prices for the quality they provide. Prices are always negociatable because they try to make sure you are happy with your experience. They get the job done right, and that is all that matters. Official one stop shop.

The selection was nice but limited. We discussed what needed to be done due to the school dress code and we were told zoshe could do it. We did multiple fittings but a few hours before event we were still getting alterations done. The dress was suppose to be ready the day before. She did a detachable in the back to cover up to the bra line and when my daughter put the dress on it came completely undone. I had to do emergency alterations.

The lady very interested in out

I wish there was a negative star. I went to the Pink Veil to order dresses for my wedding. They were measured in the store. The first two dresses are extremely large. One girl wears a size 16 and received a dress that is a size 22. The other person wears a size 8 and received a size 16. When we realized the dresses where both were multiple sizes to big we had the young lady who wears a size 16 try on the other bridesmaid dress that was a size 16 that fit perfectly. I asked the manager if the size 22 could simply be exchanged for the correct size to fit the smaller bridesmaid she refused. She did not take responsibility for the mishap and ensured me that the measurements were taken correctly and that the dresses matched their measurements. The dresses are obviously to large and hang off. To remove their dresses neither of them have to unzip or unhook anything because once you let go the dresses immediately fall off of their bodies. The manager told us that she would do free alterations for the larger girl but we would have to pay for the alterations for the smaller woman. Meanwhile the third dress had not be shipped. The manager said that she ordered a 14. This bridesmaid wears a size 8 as well. I asked could she stop that order since it had not been filled yet and change the size so we would not have the same situation. Marry declined and said that the manufacturer of the dresses does not do any exchanges or returns for any reason. I was not satisfied and called the manufacture myself and was informed that they do exchanges but only through the company that order the dress and that they would have to place the request. When she called she told the company that we were exaggerating and there was no need for an exchange. She ensured that the dresses would be ready in 5 days but the seamstress told us that there was no way that she could have the dresses ready by my wedding date in 25 days let alone 5 days. Now we are stuck with three super sized dresses. The manager claims that based on the dresses style this is normal, but my other three bridesmaids went to a different shop and ordered the exact same dresses and the came in perfect fit.This store has not taken any responsibility for there actions. Trust me their are other better gown shops in this city. DO NOT patronize them. I wish someone would have warned me.

Walked right in and my daughter found a dress on the mannequin and it was gorgeous and fit perfectly. We will definitely make another trip from Mobile, Alabama to shop again.

Great customer service, selection of dresses & prices!

Very beautiful dresses and wide variety. Very expensive.

It turned out horrible! The dress I wanted and waited for came in the wrong color 2 weeks before the wedding. This is just the beginning. My horrible experience started by the manager setting the rules that if anyone didnt leave a deposit on their dress, she wouldnt order the dress. Thats fine and we agreed. However, she offended a bridesmaid to the point that the bridesmaid left without leaving a deposit. Therefore, the dress shouldnt have been ordered. The manager ordered it anyway, with no deposit. No one asked her to do that. The bridesmaid was so insulted that she left out, no deposit paid, and she got a dress somewhere else. This manager then threatened to hold all of the other bridesmaids dresses hostage until one of us paid for the extra dress she ordered.She never contacted any of us to confirm the ordering of the dress. She did it on her own. Its not our fault. Things escalated from there because she cant make us pay for her mistake. We followed the rules and paid our deposits on time. She cant hold the whole bridal parties dresses hostage. She was cursing and screaming. She was throwing her books, and cleared the whole counter top in a rage because we said were not paying for your mistake.BE CAREFUL with her. She will change on you quick! She has some serious mental issues, and she doesnt like to be wrong even when she is wrong.My dress came in a taupe,brown. It was suppose to be Champaign. Yet, she tried to say we ordered it that way. I know what color the wedding is and I ordered Champaign!Also, she was suppose to alter all the dresses, but when we wouldnt pay for the mistake dress, she said she wont alter the other dresses. We would need to find someone else.NOTE: She purposely orders the dresses 4 sizes too big. She claims she must order according to your biggest asset. This is a scam to ensure that you will need alterations from her. I wear a 12 reg clothes and a 16 in formal wear. She told me shes ordering me a size 22 to 24. I protested because I know from Davids bridal I wear a 16 to 18. The ugly brown dress she ordered me was a 20 and it was a huge brown tent. So many alterations were needed that it would be, essentially, remaking the entire dress.Ultimately, she gave me a refund after having had another confrontation with the bride. She also didnt put the dresses in a garment bag because she was angry . It was still in the original plastic sealed bag from the manufacturer. She didnt even inspect them to see if they came in okay. 2 weeks before the wedding, I had to scramble for another dress.YOU DONT TREAT CUSTOMERS THIS WAY!

Staff is friendly and has a nice selection of dresses. Bought my brides maid dress here.

Not a great selection of dressess. Staff is very attentive

I read positve and negative reviews on rnis place. My experience with Merry at Pink Veil has benn awesome. Merry is so helpful and sweet. She went out of her way to ensure my wedding dress was what I wanted. She was patient and eased my concerns. They do great alterations. I wish her all the best.

I love the pink veil my baby girl wedding dress from there and she was beautiful.

The best place in town for formal wear and the prices are excellent.

Do not go there .and go look for another store the owner is loud and very rude, they lie, they tell you come get your dress next weeks and when next week arrive the dress is not ready yet, they tore my dress while they been doing some alteration, they have charged me even extra .if you want pay do not pay the full amount because they will not work on your dress any more like what happened with me .do payments method so that way may be they make your dress ready on time .i make the full payment on 02/2017 and my weading was on may and the dress was not ready it was huge and long and they tore it while it was there ...I had to go a day before my weading asking for immmediate assistant from Annas alteration ....if you r reading my comment you are lucky and you know what is going to happen to you in advance .do not go there they are way over priced and its not even worth it .they r lazy they would tell you it cant be fixed just because they dont want bother them self .the owner is Arabian loud women, rude,giving her my business and she made me feel Im not welcomed she made me feel am bothering her while Im giving her the money she is a lier.do not trust her... I will never gonna go back again ..dont say I didnt warn you .good luck

Didnt have a lot of dresses. My mom was disappointed

I liked my service, found a beautiful prom dress

I love my Abaya from there

Staff is nice and very encouraging!!

Horrible service. Very rude to customers. Would not patronize ever again

This place service was a minus 1.So disappointed in my visit.

Excellent experience

Nice dresses

Rude people

Excellent