Tin, Josue, and the entire crew went above and beyond my expectations. Josue saved the day on the highway and generously waited with me for an extended period of time for a ride. He assisted me with securing my belongings, and ensured I was safe. Tin and the rest of the crew explained in full detail what to expect, options, suggestions, and ways to ensure I got everything completed in regard to next steps after my accident in a timely fashion. The crew even assisted me with obtaining all belongings out of my vehicle that needed to have the trunk pried open. All members of the team are genuine, hard working individuals who will respect you and take care of your vehicle as if it were their own.
Both exhaust to them to install gave a price of $150.00 to install after taking it apart told me now its $460.00 to install had to do some welding. $300. Of welding. Car is louder than when I bought it. Been back 4 times still banging. Than they wanted another $150. Check reviews I am not the only one. Dont go there. I was told not to go there but I didnt listen.
Disregard any phony negative reviews about this place, if you live in the area this is where you should be going to get work done on your car. I had work done there and I know nothing about cars, they couldve ran the price up on me if they wanted but they did the opposite. Great price/ people/ service. Highly recommend
Tim was awesome! He got the job done and right when several other tow companies could not. Highly recommend and dependable! Thank you Tim!!
Tin was great! helped me out last min and showed me exactly what went wrong and explained the reason why it happened. had the car back in less then 24 hours.
Tin is awesome and helped us a ton when we really needed it - thanks dude!
Tim was very professional. He arrived really fast.
On time. Great communication skills.
Tin gave me good advice on how to what steps to take after an accident.
Very helpful to the customers really appreciated the service
They are great car was not touched and was in one piece and they sales rep Cassandra is really nice
One of the best shops. Highly recommend
After MANY years of searching for decent mechanic, finally found the place for me and my car. Like finding a needle in a haystack, to find honest mechanic that also know what they are doing. Lee and Tin, two of the gentlemen working there, are ALWAYS very helpful and HONEST and perform EXCELLENT work. I would not take my car anywhere else. And prices are reasonable. THANK YOU FOR THE SUPER SERVICE!
Tim at Capitol Automotive was very helpful. After being in an accident that wasn’t my fault-he walked me through what to do with insurance and worked directly with the body shop to get the car over there for repair. Thank you!
I live across the street from them and one morning, before heading to work, the battery in my car completely died. I went over and spoke with a friendly mechanic named Tin.Once he came over with the battery he also noted that the positive terminal was defective and recommended that it be replaced also. A day later he replaced the battery plus cable to restore power. I appreciated his help.
So I had the pleasure of working with Tin today from Capital Automotive LLC. He was so helpful, thank god he knew about BMWs and was able to assist me. Customer service was awesome, if I am ever in need again I will be contacting them. I will recommend them to anyone.
They definitely took care of us after the accident, did a great job. Tim was very knowledgeable and helpful, I would recommend this place
I have been a loyal customer at Capital Automotive since 2000. They have the best service and their prices are satisfactory. I am very excited that they are now doing towing so I can call them whenever I have a problem. I would rate it more if I could!
Awesome customer service very quick! Nice employees. Will treat your car as if it was theirs! Great equipment! I recommend this company if your looking for awesome service!
Excellent service and very good body work, and the best prices around. Even though they towed my car once, I will still bring my car to them. Thank you Lee and Tin.
Tin was very helpful and made what could have been a potentially incredible costly repair into something much more manageable. He helped get a me through a tough period with my car and got me back on the road.
This is the Best towing business out there. I called Tin about transporting my broken down vehicle and he gave me a great deal and some great advice on trouble shooting my jeep. They arrived in no time at all and had great customer service. Thanks again.
Horrible company, service, and management. These guys are extremely, greedy, nasty, and unprofessional that goes for management too and they practice price gouging big time. Any company affiliated with them @Allstate and @Esurance should be very wary. Nasty unprofessional rude staff and management call literally everyone else.
This place is very appalling and is need of some serious customer service training. The way they talk to the people picking up their cars is extremely atrocious and I strongly recommend you record them as you pick up your vehicle. I had to call the police because one of them threatened me by telling me they werent going to release my car because I am taking pictures of my car.(lmao smh)Sketchy location, ALWAYS have a second person with you if you come over here
Good price, willing to work with customer on options, friendly. Good for used cars that need economical work.
Willing to work with you with the price, friendly people, i bought my car from them .
The receptionist is the kindest lady
Secretary was helpful but paperwork lost
Great job, very responsible, stayed around the estimate, results way beyond what I expected..
Needed a tow, guy was there in 20 min, already hooked up, reasonable price, honestly as painless an experience as possible
Thank you!
Hole in the wall automotive service!!! They charged me $93 to just have my truck towed from the accident then an additional $106 to have it towed from their location to my own body shop. $200!!!! Overpriced! Tow guy gave me an attitude and was disrespectful to my father. Hand written receipt, and cash only. Didn’t accept credit cards or give me a printed/email confirmation. This place is a dump, what type of business is not up to date on the new technology for printing a receipt, or show some respect?!
Leave a deposit to have something replaced and and they dont replace it did a half of a tuneup who does that claims they can not get to the other 3 spark plugs would not recommend
Great shop, great people, great service
Misleading.. Scam artists.. Never again will I deal with them..
The guy that runs this place lacks moral fiber.I know lots of people and im gonna make sure none of them never do any business with this place
Scumbags,will do anything to extort money out of you
Customer service nasty and unprofessional.
Very friendly staff
Great service