user
Rocking R Ace Hardware
1030 S High St, Harrisonburg, VA 22801, United States
Appearance
Rocking R Ace Hardware
Comments
Da
Review №1

Excellent store staffed with friendly knowledgeable people. Broad selection on all kinds of items for the home and yard. Broad selection of Espoma products. Clearance selections are Broad and priced well also. We ended up buying fire extinguishers, shower head, lip balms, house keys made, fertilizers, propane grill thermometer as well as other items. 5 out of seven stars for a perfect score. We will return.

El
Review №2

This Store has The Nicest Employees ever!!!This store is Clean and you can Find Everything You Need. The Staff will Order items if not in the store. I Appreciate Your Staff and a Clean Environment.

Da
Review №3

Always good. If you need something, they usually have it!

Br
Review №4

Our family loves this store! They have something for everyone here. From plant lovers, to DIYers - youll be sure to find something you cant live without at Rocking R. The staff are hands down the friendliest at any of the area hardware stores. Be sure to check out the co-op next door when you stop by for all things outdoorsy and for the furry friends. We dont shop anywhere else!

Da
Review №5

Rocking R Hardware is a great place to go because they have everything you need for tools and hunting gear and they have great customer service and they were even able to help me out with a problem I had with my motorcycle which I feel is above what you might find at any regular hardware store such as Home Depot or Lowes. They have very affordable prices also better than Lowes or Home Depot in my opinion.

Ed
Review №6

They say first impressions are lasting impressions, well these folks knocked it out of the park today on my first of many future visits.They are very friendly, professional, knowledgeable and customer service focused.Im a barber at a local barbershop and I am restoring this antique barber chair that was manufactured in the 1910s.The folks at Rocking R Ace helped me get the replacement bolts, screws, washers etc that I needed for my project. Thank you!Looking forward to getting the chair finished and bringing it to use at the barber shop!💈

Jo
Review №7

Ace is the place with the helpful hardware folks. I buy all my tools from here if they have it. The selection on power tools is amazing! Dewalt and milwaukee tools are plentiful and at a great price. They bring in a new stock of refurbished milwaukee 12v and 18v tools with a warranty and discounted. Never had the first issue with mine.

Ch
Review №8

Rocking R is one of the friendliest establishments in town! The atmosphere exudes customer service at its finest. The employees are extraordinarily knowledgeable in their respective areas and everyone is extremely helpful. Whether I enter knowing full well what I need or without a clue, I always receive the same 4-star service.

sc
Review №9

There is a great selection of merchandise, and plenty of employees, but there is certainly no hurry to help customers. My previous visit took 15 minutes to get chain cut to length, and employees were walking around in groups of 3 or 4 talking to each other, and others playing on cellphones.Todays visit was even longer, as there was 7 people in line to pay and no sense of urgency by the staff. After waiting to get to a cashier to tell them I wanted mulch, I wasnt sure how much would fit on my truck, so I went outside and waited for a good 10 minutes for an employee to come out to get the mulch, and he was in no hurry, and then I had to return to the cashiers line, to wait again, to pay for my mulch. It took 45 minutes to get mulch!

Da
Review №10

Rocking R Ace Hardware is my favorite part of any project I begin. Theres just something nostalgic about the place, and I enjoy walking in to a quick Hi! Welcome to Ace! Need any help?.The Big Box stores are convenient...no doubt. But, convenience doesnt make me feel welcomed.Rocking R is your typical small-town Ace Hardware...mostly. Their selections are broad in scope, but specific in quality and craftsmanship. American Made and Locally Sourced are common signage here.Also, you wont find poorly made or inferior quality goods here. These folks know their products because they use them, and they are happy to help you get what YOU want. Not what The Corporate Offices want pushed off the shelves.Selection is a big difference between Rocking R and Big Boxers, as well: You wont walk into Lowes Depot and find more Milwaukee or Dewalt. And if woodworking tools are your thing, theyre the only place I know that stocks Shop Fox and Grizzly power tools.Specialty items like Beekeeping Supplies and instructional books...tree tapping/syrup making...canning/preserving...and, of course: amazing Spring bulbs, plants, seeds and seedlings! The seed selection is impressive and full of heirlooms and heritage breeds.Friendly, knowledgeable staff are everywhere and happy to be able to assist you. I was actually enthralled upon overhearing one veteran employee tell a customer which Greek invented the screw...by name. (Google it...)Rocking R is the locals choice...and with good reason : we depend on them and they have yet to let us down.Great people. Great products. Great place.

Jo
Review №11

I must say, I rarely give five star reviews. One of the exceptions is this hardware store in the Shenandoah Valley where I grew up. I recently retired after working across the country and radio for the last 25+ years. I find myself needing things at this hardware store on a regular basis and regardless of my needs, I always walk away satisfied and impressed. It never ceases to amaze me how warm and friendly the staff is. They are incredibly well trained and equipped to help with virtually any thing one might need. The store is easy to navigate and is incredibly well stocked. The maintenance of the displays and point of purchase items, is impressive. The store is clean and well lit. The store is well marked in order to navigate in and out quickly. Parking is never a problem. The cashiers can be a bit chilly at times, but I chalk that up to having to deal with so many during a health crisis. As a homeowner and handyman, I frequent hardware stores wherever I live and work, which has been in multiple states around the United States. Rocking R Ace Hardware is head and shoulders above them all. Best wishes for the holidays.

Kl
Review №12

Love this ace ive bought all my wood working machinery from the helpful very knowledgeable.. Very friendly workers.. Theyve always helped me get the correct items i need. And will answer any an all questions an if they can answer they will direct you to a person who can wonderful service there

Me
Review №13

Canning kings for sure. Great customer service and just love the feel of a local hardware store.

Da
Review №14

No one offered to help me even though I was passed by many employees.

Ra
Review №15

Very rude man we ask for help and all he did was come to the end of the aisle and point to the back of the store we were looking for bug killer and Im visuaiy blind as soon as we went there we thought he was coming to help but he disappeared again my wife had to go get him again he came back and still pointed and ask if we were blind hurt my feeling because I almost am never.hsd this problem before and I have been going there for years treated awful like we had the plague or something we ask him about bug spray for our strawberries and he said get Neem oil.it will work on everything killed my strawberries Ive never had this happen at ace before I have been going there for years anyway it is not aces fault just grumbling employee needs replaced

Jo
Review №16

Lots of choices when you need something excellent staff that is very helpful.

Ma
Review №17

Very nice selection, good service. Thank you!

Mi
Review №18

Never, and I mean never ever, have I found a hardware and nearly everything else store that is staffed entirely with people who are completely committed to providing exceptional service.

RO
Review №19

I love Ace Hardware! So much fun and always have everything I need and more.

La
Review №20

I love Harrisonburg Ace hardware! The staff is friendly, helpful and knowledgeable. They sell quality seeds, tools and hardware. I can not think of a time when I went there with a problem or repair that they did not have a solution for.

Na
Review №21

Consistently helpful staff and a ok selection of things. I can’t always find what I want but I usually find what I need :)

Ri
Review №22

I LOVE a good hardware store and prefer it hands down over a Lowes or Home Depot type box store. And Rocking R is a GOOD hardware store. These guys and gals know their stuff and can offer you GOOD advice! The knowledge they can offer in itself is a tremendous value.

Ca
Review №23

Great place n staff helpful n very nice

Ti
Review №24

This place is incredible. Everything you need in one place.

Ri
Review №25

Quality merchandise. Vast supply for every hardware need.

Ky
Review №26

Best local hardware store.

Ca
Review №27

I had some tools to drop off for repair, the shop guy was very helpful in checking right away if these tools were still in warranty so we knew if it was worth getting them repaired or not. Thank-you Eddie!

Mi
Review №28

I have been coming here for parts for our diesel Bad Boy mower,so far fairly good service and.a very helpful service tech!

Ri
Review №29

Very helpful and friendly staff. They know where everything is, and will take you right to what youre looking for. I love the place.

wa
Review №30

Lady at feed counter was nice got us help to load our truck

Ke
Review №31

Very friendly helpful place to frequent . Josiah was a blessing when it came to loading all of my gardening bags; which was: 30 bags of cow manure and peat hummus, 6 bags of Medical Grow vegetable and herbs garden soil and 1- 7.5 cu ft. Black Gold peat Moss.

Br
Review №32

Staff very nice and knowledgeable.

Ma
Review №33

Gr8 place awesome staff! large selection and very clean!! keep up the awesome work!!

Hu
Review №34

Very friendly and helpful staff. Great customer satisfaction. Helped me find exactly what I needed in no time.

Gi
Review №35

Staff is always helpful, store is kept up well. I always enjoy shopping here!

Ty
Review №36

Amazing service, every single time I go in. Awesome ratio of employees to customers. Within seconds of walking through the front door, Im greeted and asked if I need anything and then WALKED to the area the item is. Seriously, you wont get this in a big box store.

Be
Review №37

Said that they rotated the tires, but they did not!!!

Ja
Review №38

I visited store on Monday April 13th. Throughout store; customers nor staff wore masks.I went there to pick up paint already mixed and ready for pick up. There were two guys there at paint section with Ace logo on shirts. They stood close together with no masks.I had to choose paint brushes and they did not offer to help. I was there for more than ten minutes with no offers to help.I am a senior and felt very unsafe.They were talking socially with no apparent concern for a client right in front of them looking at brushes for more than 10 minutes. .It was obvious that I was having a hard decision to choose a brush. After I made my decision they said good choice. I should have asked to see a manager then to complain but felt very unsafe with their lack of safety measures.I will not return to this store and am telling everyone I can to not visit this store. I have brought many products there. I am canceling all orders from the store. I buy all my supplies there but cancelling all orders. . Whatever management is now there is not working. The

Ja
Review №39

If I could give this store a zero I would I ordered a toolbox online to pick up in store my son went to pick it up everyone was rude from the start gave him a hard time even though he had the pick up number they told him they needed more than that then after they found it the guy just pointed to it didn’t even offer to help or get help so my son had to carry this heavy toolbox by himself and no one even held the door for him my dad and I and all my family shop here for our tools and plants well not anymore they have lost several customers along with my respect

Sa
Review №40

Best hardware store around

De
Review №41

Ace is the best place to go for stuff you wont be able to find at other large retail stores. Also, staff is great at helping you problem solve! Thats a bonus

Ro
Review №42

This place has everything tool and hardware related. Also has farm and sporting goods in separate but attached building

Br
Review №43

The staff was nice and help me find exactly what I need! I would definitely recommend this place.

Mi
Review №44

If you need a tool, they got it. Good stuff

No
Review №45

A mans toy store. And good for the woman too

Jo
Review №46

I went in to look for paint numerous times. Mark was super helpful and knowledgeable.Everytime I have gone into Rocking R, all of the staff has been very attentative. I am really impressed with their customer service and wide variety of products.

Je
Review №47

Awesome variety of garden seeds and plants

Wa
Review №48

I needed chains for my steel saws and a man with 35 years of working with steel helped me find what I needed and I was very impressed with the service. He answer all my questions. I have never received such good service since I have owned any steel saws.

Da
Review №49

They dont seem to want to help african american customers no interaction or anything I have talked to other people and if you are not white you are on your own

Ro
Review №50

Expensive but has what you need and want!

Da
Review №51

Love this place! Always a very helpful and friendly staff.

An
Review №52

Always friendly and helpful have most everything a big store has, always try to shop local when I can.

Jo
Review №53

One of largest Ace stores Ive ever been in. Looks like you can find just about anything you would need there. I did feel that things were a bit crammed and was difficult to just eyeball what you wanted quickly based on size of place and not much space. I was specifically buying Big Green Egg stuff and I walked around entire store till I found it. Yes, I could have asked but I think presentation wise, they could do better with high priced items such as that so it catches your eye minute you walk in store. Otherwise, phenomenal store.

Ro
Review №54

Always a pleasure to visit the friendly staff there!

Li
Review №55

A good local business, we need to support. They have a wonderful products

Mo
Review №56

Amazing place. I love coming here. The staff is super friendly and they ALWAYS ask if they can help you out with anything. I think they know how to build everything! I learn new things and receive new wisdom every time I come. Its the kind of place you could just come to hang out and absorb hundreds of years of building know-how. I come here instead of Lowes and Home Depot whenever possible.

An
Review №57

This is one of the coolest hardware stores around. We love the hometown feel as well as the enormous selection of neat stuff for dressing up the garden! Their seed inventory is pretty impressive in early spring...today we got quite a few fantastic things to grow. Also bought an old-fashioned popcorn maker! Theres no shortage of standard items, and theres always someone around to help you find what youre looking for. Last but not least, they hold classes occasionally! We took an intro to beekeeping a few years ago. Wish I could give more than five stars! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Da
Review №58

Great, full service hardware store with very helpful staff. Clean and well organized, with decent prices and sometimes very good specials. This store will have almost any reasonable hardware or tool need in stock. Think big box home store on an intimate, neighborhood scale.

mi
Review №59

Helpful employees, but extremely overpriced compared to Lowes or Home Depot or buying something online. Can find any tool they have online 4 almost half the price

Mi
Review №60

Nice clean store. Helpful courteous staff. Always have what I need. A hometown store much better than the big chain stores.

El
Review №61

Nice guy working here his name is Mark latín guys go look this guy the best at ACE hardware

an
Review №62

I always have a great experience at this store from the minute I walk in with a hi welcome to can I help you fine what your looking for or they will ask if you need any help. You can always fine the sales people cause they are around not off making them self scarce and they the ample amount of people working. I give it a 5 Stars

Ol
Review №63

I went to Rockingham R Ace Hardware to get two keys made and my experience was wonderful! It was quick, easy and the people were incredibly kind and helpful! The gentleman, Chuck, who made my keys even asked me how I was doing and about how my holiday was, that in my opinion is awesome customer service! I’ll definitely be coming back to this location!Thanks Ace Hardware!

Ju
Review №64

The hardware isles alone are reason enough for 5 stars. They have everything Ive needed in the last couple trips. Exact matches for replacement on a motorcycle to cooked up schemes for mounting things that shouldnt be.

Hi
Review №65

Everything u need from a hardware store with lots of help offered

Ju
Review №66

Very helpful staff. Well laid out. Super organized. Joy is the best cashier around!

Ed
Review №67

This place has garden tools, herbicide and other great landscaping resources that you cannot find at Lowes or other big chains. Their tent sales are amazing too, got some great DeWalt tools for a killer price. Highly recommended and the staff is knowledgeable and friendly!

Ma
Review №68

Small town hardware store. Good selection, decent prices, stellar, knowledgable staff that is willing and able to answer questions and seems actually happy to help customers.

Fr
Review №69

Great place to get household hardware and the like pretty much all you need for household upkeep or remodeling, great stop, thanks you ROCK, ROCKING R!!!!!!

Ja
Review №70

Great service but they do not have much for womens clothes. I went in to get a Carhartt jacket and insulated pants but they have no womens selection in these types of clothes

Ba
Review №71

Home town hardware store with incredible customer service. Bring your widget and find help here. Unbelievable selection of items. I love to go here.

Er
Review №72

Selection is surprisingly good considering the stores size.Service is top notch! Highly recommend.

Ha
Review №73

As you go through the store, you will be offered assistance by several employees. For a smaller hardware store, they always have what I want. They even have many things most hardware stores dont carry as they serve local farmers and Mennonites.

Ro
Review №74

The staff will help you with any question.

Pa
Review №75

Always a great place to shop. Especially knowledgable staff helps me select all the right equipment for my project. Their key making has always been accurate.

Ad
Review №76

Great place to go for hardware, tools, farm supplies, garden supplies, and lots of other miscellaneous stuff. I go often for work and personal needs. Usually have what you need whenever most other places around town dont. Pretty much every time I go in there are two or three staff members asking if I need assistance and they can point you in the right direction quickly if you need some guidance.I also really appreciate the events and activities that they host there. I always go to the tool shows, my wife always looks forward to Ladies Night right before Christmas, and the apiary and wildlife events they occasionally do on Saturday mornings are always interesting. It seems the folks at Rocking R are doing much more than just selling hardware and making a profit.....they truly want to be an involved member of the local community. Only thing that would make Rocking R better would be if they would stay open til 7PM during the warmer months of the year so people could have some extra time to run in there to grab things for projects and so forth.

Pa
Review №77

Helpful and very knowledgeable staff. Large selection of craftsman and Milwaukee tools. Reasonable pricing but a bit higher than lowes or home depot.

Ra
Review №78

I have never entered this place without being asked if I needed assistance. Honestly, if youre not coming in here for a project... You might be annoyed by how helpful everyone tries to be. But for me... I know i can go in here and describe what Im doing or need and get some pretty knowledgeable advice. They may not have every single thing you need like a big box but i rarely leave empty handed ... The customer service is what differentiates this store from others.

Jo
Review №79

Ace is the place! Any time I need odds and ends or extra BBQ supplies Ace has it!

Gl
Review №80

The best hardware store in Virginia, maybe the country, could be in the whole wide world.

Pe
Review №81

Helpful people. Got good stuff.

J
Review №82

Exceptional service. Best hardware store in the valley.

Di
Review №83

Such helpful employees!

Br
Review №84

Great staff!

Cr
Review №85

Ace hardware, both here and in Elkton, provide about the best customer service I have experienced. They always seem to have everything I need, and the prices are competitive.

Ma
Review №86

Friendly service. They have about anything you need, minus lumber. The store is always well staffed so there is little waiting and you can always find assistance.

Ro
Review №87

Great staff that can actually help pricing reflects though

Mi
Review №88

Great store! You can get most anything there. Very helpful employees. You can get stuff the big box stores wont sell

Me
Review №89

Very nice and respectable employees. I had an extra remote with key made for my car. It worked perfect first try.

Cl
Review №90

This hardware store is incredible. The customer service is awesome.

Da
Review №91

This little Ace Hardware store in the middle of this little small town called Columbia Indiana is an amazing store. they have fresh popcorn cooked making it smell nice in there they have everything you could think of tool wise and the associates for extremely helpful and generally are concerned about your needs and helping you

St
Review №92

THE place to go for friendly, expert advice and great products!

Al
Review №93

Been a customer for years and know most of the staff by name. Good small town feel and customer service. Recommend to anyone.

mi
Review №94

They are well stocked, hi priced

Mi
Review №95

They are always so helpful, making sure I can find what Im looking for. They have fasteners galore, and excellent selection and great prices for LED bulbs.

Ja
Review №96

Just moved to town and this is my favorite store, they send good coupons and their staff is very friendly. They always say hi to my little girls

ga
Review №97

Mr TC Stone was so helpful in helping me with my purchases. Perfect candidate for management! I will ship there again!!

ni
Review №98

Had the things I needed great service and free popcorn

No
Review №99

For Eleven years now Ive been walking through their doors to obtain all manner of items for my home, gardens and DIY projects. Theres always someone to approach for assistance and theyll always either know or have information on the whereabouts of an item by use of their constant companion headsets and access to all the other staff on site. On occasion theyll not have what I need, and I will go to a box store in the community. However, if Ive the option, Ill choose a locally owned business, everyday. Ill (sometimes) pay the higher prices, to ensure that their business continues to offer an option to the boxes of the world.

Wi
Review №100

Friendly, helpful, great selection. Would definitely recommend.

Information
80 Photos
100 Comments
4.7 Rating
  • Address:1030 S High St, Harrisonburg, VA 22801, United States
  • Site:https://rockinghamcoop.com/locations/rocking-r-ace-hardware/
  • Phone:+1 540-434-9967
Categories
  • Grill store
  • Garden center
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:7AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations